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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

No extra charge for nights, weekends and holidays. Additional phones - (408) 739-2415, (800) 768-6911, (408) 739-4979, (408) 739-2415. Additional DBAs - Roto Rooter Services Co, Roto-Rooter Services Co. Additional contact name -Karl Maier, Jason Williams, Bill Foley, Enrique Jaime. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5233 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
8%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 151-233 of 233 reviews

12/2005
3.0
plumbing
  + -1 more
I certainly wouldnt use them again. They charged way too much. I had no problem with the work that they did. It only took five minutes to clear the toilet, but since they came from so far away they ended up being too expensive.
Description of Work: Fixed our toilet that was blocked.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$125

LINH C.
11/2005
5.0
plumbing, drain cleaning
  + 0 more
OVERALL SERVICES WAS OUTSTANDING. THE QUALITY OF WORK IS EXCELLENT AS USUAL. THE RESPONSIVENESS IS VERY PROMPT. PHONE CALL TO CONFIRM BEFORE SHOWING UP. EXTREMELY PROFESSIONAL. WE USE THEM ONCE A YEAR TO CLEAR THE TREE ROOTS IN OUR DRAINAGE SYSTEMS.
Description of Work: INSERT A 4 INCH ROTOR PIPE TO CLEAN CLOGGED PIPE TO MAIN DRAIN. YEARLY MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125.1

AMY B.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
THEY ARE ALWAYS NICE, PUNCTUAL AND PRETTY FAST. THEY ALWAYS FIX THE PROBLEM. ITS NOT A FUN JOB, BUT THEY ARE ALWAYS VERY FRIENDLY, HELPFUL AND DONT MAKE TOO MUCH OF A MESS!
Description of Work: THEY COME TO OUR HOUSE REGULARLY, SINCE WE HAVE VERY BAD PIPES THAT GET SLOW. THEY DO OUR SINK, BATHTUB AND SHOWER. I LIKE THAT IF IT GETS STOPPED UP IN 6 MONTHS THEY COME OUT AND FIX IT FOR FREE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

EDWARD R.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
DOES VERY GOOD JOB ON COMMERCIAL PROPERTY. ALWAYS PROMPT, ON TIME AND TO REPEAT DOES A VERY GOOD JOB ON ALL PLUMBING TASKS WHICH THEY ARE CALLED UPON TO REPAIR.
Description of Work: CLEANED AND CLEARED A DRAIN IN APARTMENT HOUSE CENTRAL COURT. AFTER CLEARING DRAIN CLEANED UP THE MESS LEFT BEHIND.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

10/2005
3.0
plumbing, drain cleaning
  + 0 more
THE TECHNICIAN WAS VERY CUSTOMER SERVICE ORIENTED. HE WAS FRIENDLY AND POLITE. HE REMOVED HIS SHOES WHEN HE CAME IN THE HOUSE AND PUT ON BOOTIES SO THAT HE WOULD NOT TRACK DIRT INTO THE HOUSE.
Description of Work: REPLACED TOILET AND CLEARED DRAIN.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

ANTHONY J.
10/2005
4.0
plumbing, drain cleaning
  + 0 more
I FELT AS IF THEY WERE A VERY PROFESSIONAL COMPANY AND THE ONLY PROBLEM I HAD WITH THEM WAS THE PRICE. IF I FOUND SOMETHING A LITTLE CHEAPER THEN I WOULD PROBABLY GO THERE. THEY WERE GOOD BUT THEY WERE NOT ANYTHING SPECIAL.
Description of Work: DEEPER CLEANING OF THE PIPES IN THE KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

10/2005
5.0
plumbing
  + -1 more
They came out & had the drain working very quickly. We have never had any problems since. They had a great price & wonderful people working for them. They only charged $50 which I think is pretty standard for the work they did.
Description of Work: They came into our home & did plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KAYLENE L.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
This company did a good job on our drain work. We have used them quite a few times in the past. Their prices are high, but they always do a good job. They are a good company, and the people are always nice. I have been pleased with the response I get from them when I call. I would use them again in the future.
Description of Work: Drain work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

10/2005
4.0
plumbing
  + -1 more
They are a good company and get the job done. I have used them more than once and will use them in the future if I need too. The price was good and they are a good company to call for general plumbing needs. I have not had to use them for a large job.
Description of Work: They have done plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

10/2005
5.0
plumbing, drain cleaning
  + 0 more
I had a very positive experience with this company. This company was fast, efficient and cleaned up their mess. The people were pleasant. They came to my house when they said they would and did the work fast.
Description of Work: They cleaned my pipes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

10/2005
5.0
plumbing
  + -1 more
I was very happy with this company. They did a great job for me. I thought they were very nice people. I thought the price for the service was acceptable. They did a good job. They were only here about ten minutes and charged us $75, but they did get the problem fixed. I would use them again in the future.
Description of Work: Pipe repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

10/2005
5.0
plumbing, drain cleaning
  + 0 more
The company does really fast work. They do not mess around at all. They have efficient service and cheap rates. They are a great company to work with. Since they came in and did the work on the drains I have not had any problems since that time. I would use them in the future and refer them to anyone.
Description of Work: They came in and did some drain repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

10/2005
5.0
plumbing, drain cleaning
  + 0 more
They did a good job. My sink had a clog in it, and they used a snake to clean the drain out. They took care of my problem quickly, and the quality of work was good. They were very efficient, and only had to come out once to fix it. They have a set price before the work was ever done.
Description of Work: They cleaned out my sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

10/2005
5.0
plumbing
  + -1 more
They came in and did some plumbing work for us and were nice people however they werent the cleanest. They had to come to our house twice to fix the problem. It wasnt their fault as they didnt have the right parts. They returned quickly to and eventually fixed the problem.
Description of Work: Indoor plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

TRILLIAN T.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
This company was very expensive, however the guy who did the work was very nice. The job that they did was very good. The guy that came out to fix my drain did a great job. He got my drain unclogged, but it was very expensive. I guess it was worth it.
Description of Work: Removed dog hair out of my drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

WILLIAM M.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
WHAT WE LOVE ABOUT ROTO ROOTER IS THAT THEY ARE AVAILABLE VERY QUICK. THEY CAN COME RIGHT OUT AND FIX THE PROBLEM IN A TIMELY FASHION. I DONT REALLY KNOW HOW THEIR COST COMPARES TO OTHER PLUMBERS, BUT IT SEEMED REASONABLE AND CONVENIENCE CERTAINLY MADE IT WORTHWHILE.
Description of Work: ONE OF THE TOILETS IN OUR HOME WAS CLOGGED UP FOR UNKNOWN REASONS SO WE CALLED TO HAVE IT ADDRESSED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

10/2005
2.0
plumbing
  + -1 more
This company did not do a very good job for me. In fact they had to come back twice to do the same job, as they were not very efficient. The price they charged me was crazy. They finally were able to do the job that they came to do, however, I think another company could have came out and fixed it right the first time.
Description of Work: They did plumbing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$137

10/2005
5.0
plumbing, drain cleaning
  + 0 more
They did a good job of taking care of the problem. They got to my home in no time, I told them what happened, & they got to work. They did a good job. My son put a hair brush in the toilet & they took the whole thing apart to get it out. They cleaned up everything & put it all back together.
Description of Work: They took apart my toilet because I had a hair brush stuck in there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

10/2005
5.0
plumbing, drain cleaning
  + 0 more
This company did a great job. They do very quick work and they charge per hour. They have nice employees working for them. They were only here a little bit over an hour and they had my drain fixed. They also cleaned up their mess and I am very happy with the work that they provided.
Description of Work: They did drain work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

10/2005
5.0
plumbing
  + -1 more
I have been using them for a long time, they have always done a great job in the past, when we have used their services. They are a good company, and always do a good job. They found the leak quickly, and it ended up not costing near as much as it could have.
Description of Work: Fixed pipe leaking underground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

10/2005
5.0
plumbing, drain cleaning
  + 0 more
They did a very good job. They unclogged the kitchen sink & I haven't had any trouble with it since. They were neat & didn't make any mess. They were very professional and friendly. Their prices are reasonable. They were on time and got it fixed.
Description of Work: Unclogged kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

10/2005
5.0
plumbing, drain cleaning
  + 0 more
They came out, were here a little over an hour and only charged us $60. We've had no problems since then, so they did a great job. Very reasonably priced, had very excellent and qualified people.
Description of Work: Unclogged our drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

10/2005
1.0
plumbing
  + -1 more
They were very bad. They made the job take longer so they were able to charge more money. They were very dishonest and they mark up their supplies a lot higher than they should, and I would never use them again.
Description of Work: Plumbing work.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

SHARIN C.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
THE COMPANY WAS VERY RESPONSIVE AND WAS ABLE TO COME OUT WITHIN 90 MINUTES TO FIX THE PROBLEM. THE TECHNICIAN WAS VERY PROFESSIONAL AND EXPLAINED THAT MY PIPES WERE OUT OF ALIGNMENT.
Description of Work: THE RUN OFF DRAIN IN MY DRIVEWAY WAS OVERFLOWING WITH RAW SEWAGE AND TOILET PAPER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$139

NANCY G.
09/2005
5.0
plumbing, drain cleaning
  + 0 more
I HAVE USED ROTO ROOTER ON A NUMBER OF OCCASIONS. THEY ARE ALWAYS VERY RELIABLE AND DEPENDABLE. THEY ARE USUALLY ABLE TO COME OUT THE SAME DAY AS THE CALL, AND THEY ARE ALWAYS ABLE TO SOLVE THE PROBLEM PROMPTLY.
Description of Work: I HAD SOMETHING STUCK IN MY KITCHEN SINK PIPES. THE PIPES WERE BACKED UP AND ROTO ROOTER CAME WAS ABLE TO GET THE PIPES CLEARED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Septic Systems,
Water Heaters,
Wells and Pumps,
Natural Gas Lines,
Heating and Air Conditioning,
Hauling,
Excavating,
Dryer Vent Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic & drain fields, plumbing, drain care & cleaning, hauling, line detection & water jetting.Water Damage and Water Restoration

Contact information

220 Demeter St, EAST PALO ALTO, CA 94303

https://www.rotorooter.com/eastpaloaltoca/

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM