Gene's Lock & Key

Great! James was professional, friendly and did the job right!

Gene was great. He was able to do an estimate and installation the same day I called. He's very professional and friendly. He changed out 3 door locks and 2 deadbolts. He also tried to install a key lock on our sliding glass doors but unfortunately the key cylinder didn't fit. During the estimate, he said he wasn't sure if he could install the key lock so I appreciate the effort. He didn't charge for the time. I would definitely use Gene again.

He was nice and professional. I noticed in last month's reviews he charged $60 and I mentioned that but he still charged me $80.

It went very well. Gene is professional, friendly and adaptable. I wanted to keep the obsolete front door handle, even though the parts were completely worn out. Gene drove to a place he thought might have parts he could adapt, was back quickly, and fixed everything up. The door works better now than it has in years. He also made keys for a door that I've never had keys to.

Gene was great. He showed up right on time, we briefly discussed what I wanted, and he got right to work. He inspected each door lock to confirm they were in good shape and rekeyed my locks and deadbolts. I didn't have a key for the sliding glass door, and the cylinder wasn't working properly, so he was able to replace the entire cylinder. He gave me recommendations on my gate locks and improving the security of my doors, hinges, and strike plates. His visit was smooth and simple. He knew exactly what he needed to do and did the job well. All of my locks are working great with the new keys. His service call fee was $60, each cylinder rekey was $20 (I had 7), and the new cylinder for my sliding door was $30. I would definitely recommend him and would use him again if I ever need help with my locks.

Gene arrived on time and was very courtesy. There was another small problem and he repaired it at no cost

f hours I have a front door that has 2 locks that are keyed the same. One of the locks was becoming loose internally and was difficult to open. Once prior to this time I was able to remove the lock and tighten it up, but it never was as good as it was new. On this occasion, I took the lock apart but it was clear that this time I needed help as the key no longer worked in the mechanism. I called Gene up and he was able to come out a couple of hours later. Gene said that he would need to re-key the 2 locks and I would need new keys. Gene did this within an hour and the locks now work like new. No more loose mechanism and the locks turn so easily now. I also had Gene make 8 keys for my family. As an Angie list member 4 of the keys were free and the other 4 only cost $2 apiece. Gene is very professional and nice. I would use him again in a heartbeat.

Gene was a complete professional. Got the job done right, pricing was competitive, and was friendly. Would definitely call again when needed.

My experience with Gene was excellent! He was prompt, knew his craft, and did an outstanding job replacing the locks in all 12 doors of my new home. He even took the time to lubricate and fine tune the mechanisms on each door so that they worked better than when he found them. I'd highly recommend Gene.

Gene came and serviced our locks the very next day I called him. He was efficient and professional.

Gene was great. Called him on Thursday and he came Friday, did a great job. Would definitely recommend him, very skilled.

The job went well.. not only was a carriage house lock installed., but a more secure lock than I previousedly had, and hole in door repair we d by this lock.

Gene arrived on time for the service call. He was efficient, professional, and replaced the broken doorknob lock with a new one that works great. He was a pleasure to deal with.

Gene was on time, professional and efficient. Took a little over 1 hour.

He was friendly, punctual and finished the project timely. I would use him again and refer him.

He did excellent work. Insurance will be reimbursing.

I called gene's locksmith on tues may 21st and told him what I needed. He said he could be in tustin from long beach in less than an hour and he was. He was quick and efficient , friendly and kind. His prices were great as well. I had the same service done by a locksmith 5 years ago hand that locksmith charged over $500. I would definitely use gene's locksmith again.

Gene was very nice very personable and very professional. I must have caught him at the right time because he came within 45mins of my initial call. Professional and flexible. You just dont find that too often these days. Thanks Gene!!

Gene was great. He was courteous, professional, knowledgeable, and went out of his way to do the job right. I highly recommend him. Thanks, Gene!

Provider was very awesome. We contacted provider on a Saturday night at 8:25 PM. His office closed at 8:30 PM. He was still willing to come and change lock on front door.

Very professional and quick. Came out the same day that I called. Needed a part for the security screen to lock properly. Returned a few days later with the part and installed it. No problems.

Gene was prompt, skilled, courteous, and embodied excellence overall - a true professional. Ahead of the scheduled installation, Gene thoroughly researched the specific details of replacing locks that were approx. 20yrs old. The existing front door deadbolt/lock was obsolete and was positioned differently than locks available in the current market.. Gene installed new hardware without a glitch and was able to minimize the cosmetic differences in alignment. We would highly recommend Gene.

Got sick and had to call to reschedule. Never got a call back.

He tried to open a curio cabinet whose key had been misplaced. Although he was unable to open it, he was very helpful and offered several alternatives. Luckily, the key was located a couple of days later. He was prompt and courteous and charged only for his gas cost I would call him again.

I was very satisfied with the quality of the work and the price.