Gene's Lock & Key

Gene was very friendly and courteous during my call for service. Replaced deadbolts and a fob lock on two residential doors. He was very informative and knew what type of locks we were looking to install.

What more can I ask for. He came on time, diagnosed the problem and presented options. I chose the option and he simply executed what we agreed to and did so in a professional manner.

Great. I couldn't have asked for better service. Very professional, very timely, and very honest.

Gene is just such a nice guy, second time working with him. Always on time and so knowledgeable. Spoke to him on the phone and made all the necessary arrangements. He arrived within the same week of the initial call. Changed the locks with in a couple of hours and made a set of 32 keys. He's the best!

The job was performed in a timely and professional manner. Calls were promptly returned and the job started and completed as promised.

It went well. Gene showed up on time, worked diligently and completed the locks quickly. He was friendly and helpful. Each lock he re-keyed works perfectly.

Fantastic. Gene personally answered phone and with a few questions gave me an estimate and promised to be there in an hour and a half. He took time to give recommendations for doors and fix an issue he discovered with how the latch was set into the frame. Live the quick response and professional service!

Gene did a great job and helped us in a very timely manner. Was punctual and easy to work with. Will definitely be calling again for future help.

Gene was great, he took the time to help us with our problem over the phone and saved us a lot of money. We would definitely call him again if we need a locksmith

Service was excellent. Gene was right on time a preformed the rekey work fast. I will definitely call Gene again the next time I need a locksmith.

Gene was great. Punctual, friendly, and professional. He completed the work within 20 minutes. I will definitely use him again, when needed. Highly recommended.

Great. He is pleasant to deal with, and competent. And he looked at the patio door and was able to diagnose and fix that lock in a few minutes.

Knowing that he works until 8:00pm I called him at 7:35pm. He told me he could be there in 15 minutes. He arrived on time and asked me what I wanted. He went on to re-key all 6 locks. He was very professional and I am extremely pleased with his work.

Gene is the best! I found him here on Angie's List. Contacting him was super easy. He did a great job and I highly recommend him and will use him again if I need new locks on anything. Plus, he includes 4 keys if you mention Angie's List. Thanks, Gene! You're the best!

The date of service and price is approximate. Gene responded quickly to my call and his work was done quickly and professionally. I would definitely recommend him.

All good. He was at our place for about 3 hours and took care of all our requests. Very professional. Will surely recommend him to others.

Gene arrived and introduced himself to me. Ask a lot of questions about the work he is going to perform. The door was made in 1930 and I was extremely nervous that the lock could be repaired with damage. He did a great job and took care in the age of the lock. I asked if he was able to rekey some of my other locks but due to the price at the time I was unable to have the work done. I will keep his information for future use. Thanked me for using his company.

First, he was punctual. Our front door locking doorknob was difficult to operate and getting worse. The security door knob and locks were installed upside down. The storage building had a different key. The deadbolts had to be locked/unlocked with a key from inside as well as outside; imagine looking for a *#* key during a fire or earthquake just to get out of your house?! We also wanted a way for the housekeepers to get in on their schedule but we could lock up the rest of the time. Gene replaced all the locking knobs and deadbolts. After a phone consult I purchased all the knob locks and deadbolts. At Gene's suggestion, I purchased Schlag products because they can be set up with a 'master' key. [Hardware costs were $260 which Gene does not supply.] For the housekeeper situation he suggested that one of the knob locks be keyed for the housekeeper but operable with the master house key. On days the housekeepers come we will leave the deadbolt open and they get in using their key on the knob lock. The rest of the time we can lock the deadbolt and housekeepers can't enter. Gene worked quickly and professionally. It is absolutely wonderful to have lock slots all in the same direction, deadbolts and locks that let us egress without a key, and hardware that works. I don't expect to need his services again but I highly recommend his services.

Was very good. Unfortunately, we have keys that are not the same and hence a little trouble, but Gene did a fabulous job. Had to cancel due to the rain on the first day but he called to let me know.

Gene was very quick in responding to our service needs, We had a business front door that the key had been lost. He rekeyed that door and then rekeyed several interior doors. He was very professional and very thorough in his explanation of the work performed. We have a couple more doors that we are awaiting handsets that he will return to set up. Will definitely use him again, both for our business and any personal use!

Gene returned my call promptly and we were able to schedule a same day appointment . He took a look at the broken door lock and was able to install the new lock I had purchased and also install a deadbolt which was a bonus because we had not had a deadbolt on this door. Gene was very nice, professional and I think very reasonably priced. Definitely will call him again if needed.

This is the second time I used Gene. He broke into my storage unit lock and replaced it when I accidentally threw out the key before I replaced the lock (its a small thing off the side of the house and I forgot it existed.). For the most recent job Gene helped accommodate our schedule. Our front door lock just suddenly got jammed and would not lock and unlock with a key. I did the front door lock myself with a friend's help from old Home Depot. Gene said sometimes they just blow out and if it was sudden, it was likely a total self destruct lock thing, not a rust thing. Gene got the matching door knob from my cell phone picture so he could get a replacement. I also realized I had a back door gate that needed a new latch and I could not determine how to fit one with the limited space due to a fence repair by a neighbor. Gene had me take a picture by phone and he quickly knew what would work. Gene met my husband one morning and did the repairs. Polite, hardworking, reasonable local professional. I loved how he used the cell phone pics to make it faster and easier on us both. He is my "go to" Locksmith. :)

I called Gene in the morning and he said he could be at my house that afternoon. He arrived early afternoon and successfully completed all the needed work. Gene is very professional and knowledgeable. He explained what he was doing and why I was having problems with the sliding door lock. He also gave me advice on installing a dead bolt and properly removing Baldwin hardware on an entry door for painting. Gene is a really nice guy and I enjoyed talking with him. I will definitely call back Gene when I need help with locks etc.

Everything done as expected

I called for an estimate this afternoon. He was courteous but very curt over the phone. I did not get the impression that he was interested in acquiring business from me. That's just my impression, but it was enough for me to move on the next person on the list.