Gene's Lock & Key

I contacted Gene for the work and received a voicemail. Gene returned the call timely and set up an appointment that worked for both of us. He was on time and was professional throughout the job. Gene was called out to re-key 5 locks and after review, two of the locks were not compatible so Gene offered to go and get locks that would work. He did a great job and we would use him again.

I called this provider to re-do what was a terrible job by another so called locksmith. He could not have been nicer. Answered my call right away, made an appointment, showed up on the day/time agreed upon and did the work in approx 45 mins. I was very happy and would recommend him highly.

He is knowledgeable and reasonably priced. He was very informative on what would work for my aunt's particular situation. He responded to quickly our initial request. He showed up when promised. He followed up when the items came in to install them on the house. When he was finished, it gave my aunt and me peace of mind that her house was more secure.

I was very pleased with Gene's professionalism and service. I called to have locks changed on a new condo and he was prompt and did a great job. All my locks worked perfect when he left! Great job!

He replaced all of the locks and installed new door knobs and locks on several doors and gates. He was able to key all of the locks the same and make keys for me as well.

WONDERFUL. We had just gotten rid of the "renters from h***" and you know once you get them out the door you have the RE KEY IMMEDIATELY. Well Gene was there, right on time and was able to re-key all the locks, making them all the same key to make it easier on us. It WAS GREAT Would definitely use home again!!

He was chronically late both times (he had to come back once, which was rescheduled twice). Once here, he went to work and re-keyed all the locks. One lock was slightly off and caused a "bounce." He tried to fix it one way, which didn't work, but the second way resolved the problem. He swept and vacuumed the debris afterward. Complimentary keys were included in price. Pleasant to work with.

As listed above he did a GREAT job! I would recommend him and have him back to do work any time.

We schedule an appointment with Gene after finding him highly recommended on Angie?s List. We had never changed the locks in the house in over 10 years and one of them was stiff from door misalignment and excessive force. He arrived at the appointed time ? always a surprise with repair folks ? and then took us through each step as he updated our locks and repaired the broken one, moving some parts from lock to lock to help us save money on parts. He didn?t rush, answered all our questions and did a great job. Highly recommended.

Everything went very well. We had a tight scheduled and Gene was able to adjust his schedule to help us out. Gene showed up on time and had the locks rekeyed very quickly. Would definitely hire Gene again!!

I left Gene a phone message explaining what I wanted done, and he returned my call that evening, and scheduled the work for the following day. He reminded me that in order to key all the doors to the same key, they needed to be the same manufacturer, for compatibility. This gave me time to exchange two that were a different brand. Gene arrived on time, and installed the new hardware on two doors, including tightening the hinges on one door, which was required to make the locking mechanism align. He then rekeyed 3 other locks to the same key pattern. He carries his own portable key making machine, so he was able to make me the number of keys I needed. It's really nice not to have to go out and get keys copied elsewhere. Gene was friendly, knowledgeable, and efficient. I would definitely do business with him again.

Gene was able to schedule my service within 24 hours of my initial call, and he called in advance of the appointment just as I requested. Upon arrival we walked through the house to review the work to be performed, and Gene made some recommendations on what to repair. Gene was punctual, courteous, and professional; he got to work within minutes, and had the entire job wrapped up within an hour. I am very satisfied with Gene's work and would definitely recommend him without hesitation.

Very Professional. He was very neat and clean. . He was very informative to how to prolong the life of the entry door. He had a very good sense of humor. Top of the line service you cannot get any better then him. He is on time when he works you in on the schedule.

Gene was professional and respectful. He is clearly a master at his trade. He explained things well and was very helpful in identifying the appropriate hardware to purchase. Easy going and flexible. Will definitely recommend him to others and will call him again for future work.

He was great ! He came the same day that I called, right when he promised. Work was performed promptly, and he had good suggestions. I would use him again.

He is a very friendly guy, arrives on time and we will use them again in the future.

He was quick and nice. It was fine.

He came quickly, responded to our needs and accommodated our lifestyle. He was considerate, quick with the work and reasonably priced. This is the second time we have used his services.

Gene's was great. It was not a straightforward installation as I hope. But, he got it done with minimal additional cost. Gene was very professional and pleasant to be around. I would use him again!

Gene did a great job! He was able to come same day and re-key 6 locks. He arrived on time and did the work in a timely manner at a great price!!

Gene was great. Clean cut, friendly, and on time. He gets an A+ in my opinion. I would use him again.

I read all his good reviews and immediately called him to ask him for my job. He picked up the phone and after I explained the job he said he'll stop by my store to get the job done, which he never did. I called him next day to find out why, he apologized and explained that he had another job which couldn't finish on time but he'll definitely will show up today.. and again he never did and didn't bother to even call me.. Not professional.. and I'm surprised with all his good reviews

Gene did a great job installing new locks on our doors. From beginning to end Gene was very responsive over the telephone. Gene took the time to get to know our family needs to make recommendations on the types of locks that would be appropriate for us. He even identified a safety issue with the previous locks. He also made recommendations to reduce the number of keys we would need and that is great because I do not like carrying around a bunch keys in my pocket. The price was reasonable and Gene finished the work on schedule. Gene is quick to fix any issues with the installation. For example, one of our locks was hitting against the external screen door and the door would not lock properly. I called Gene and he came over the next day to fix the problem. Overall, I was happy with the products and I felt Gene was a trustworthy individual.

Great job. Responsive and good price

had Gene come out to replace the front door lock mechanism, which he had to drive to Santa Ana to find as it was an old Baldwin. Very good work and the door and lock are better than new?price and competence were A++