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Gene's Lock & Key

Locksmiths, Doors, Mailbox Repair

About us

CALL 562/310-2771 Hi, I am Gene, the owner of Gene’s Lock & Key. I have been in business since 2000. I am both licensed and insured. My state license number is 3755. When you call, you will be speaking directly with me, not a dispatch center. I do all the work myself, and I stand behind all my work to your satisfaction. I work out of my home; my truck is my mobile office. I am skilled in opening locks, repairing damaged locks, installing new locks, re-keying locks.

Business highlights

24 years of trusted experience

Services we offer

Residential - Commercial - Industrial Lock Re-keying, Master Keying Buildings, Lock Repairs, Lock Installations, Door Closers, Exit Devices aka Panic Bars, Door Repairs, Deadbolt Installations, Mailbox Locks, Baldwin Lock Repairs

Services we don't offer

We do not service Automotive Locks & Keys & Fobs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 210 reviews

Joanne S.
01/2016
5.0
locksmith, doors
  + 0 more
unknown
Description of Work: On an old, thick door, Gene installed a new dead bolt; keying it to fit the other door locks, as the regular door lock was so very old, it couldn't be re-keyed; however, he promised he would research it to find a solution. In the meantime, the dead bolt installation is perfect. He neatly cleaned up and gave us four keys (his Angie's List special).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

Jody O.
09/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Gene is very professional. Installed a new deadbolt for us and re-keyed it to the existing keys. This is the 2nd time we have used his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rita R.
08/2015
5.0
locksmith, doors
  + 0 more
unknown
Description of Work: replaced door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOE H.
07/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: It went great. Gene replaced about 5 door locks for me and keys were made on sight. Gene even replaced another door lock that was missing the key and disconnected the garage door opener/box at no charge. Super nice, friendly, and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Larry S.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Installed door locks which I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michele A.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: My only comment would be that when he left there was clean up that needed to be done. Putting down plastic before would have been preferred to washing the floor and vacuuming after.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gene C.
06/2015
5.0
locksmith, doors
  + 0 more
unknown
Description of Work: Replaced balcony door lock and maintenance on front door lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

john M.
06/2015
4.0
locksmith
  + -1 more
unknown
Description of Work: Punctual, professional, courteous, competent and expensive. I may be off base but I felt the fee quite large for 1 lock rekeyed and 3 cylinders replaced plus remove a file cabinet lock at the same location. I would get quotes next time. Does a good job which is most of the battle usually.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Virginia L.
06/2015
3.0
locksmith
  + -1 more
unknown
Description of Work: rekeyed several locks in my home.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

Teresa C.
05/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sundaram K.
04/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: rekeyed all doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jane V.
01/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeyed and installed new lock mechanisms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Miriam R.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Re-keyed 4 locks. Used Angie's list promo coupon to get 4 free keys. |He was professional & efficient. I would use him again & recommend him to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James S.
10/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Repair a lock fitting, install a new door knob, and make common keys for multiple locks. Overall, I was very pleased with the service. Gene came on time, handled all the issues effectively, and completed all the jobs in a timely fashion. I would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

virginia C.
10/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

derrick C.
09/2014
5.0
locksmith, doors
  + 0 more
unknown
Description of Work: I contacting Gene for locksmith services. Within 24 hours of my initial outreach, Gene contacted me to better understand my service needs and within 48 hours we had a scheduled date for service. On the day of service, Gene was very professional and kept great conversation theoughout the service order. I had a new front door lock replaced and some 'fine tuning' of a back door. Gene also made some extra keys for me. I would recommend Gene to any family/friend in need of a local Locksmith. Thanks Gene and Angie for bringing us together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Rajesh S.
09/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Arrived promptly, was professional and efficient. Slightly above the price I wanted but overall worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Velvet P.
09/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

richard B.
08/2014
5.0
locksmith
  + -1 more
ok
Description of Work: lock maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marlene K.
07/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
05/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Fixed the lock on my front door. Did an excellent job. Very professional, thorough and punctual. Would definitely use him Gene again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry W.
02/2014
5.0
locksmith
  + -1 more
.
Description of Work: Re-keyed my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel K.
01/2014
5.0
locksmith
  + -1 more
.
Description of Work: I used GENE'S LOCK AND KEY

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Barbara K.
11/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: Gene rekeyed five locks in 55 minutes. He was amazing! He also showed me where my french doors were not locking at the bottom and as a safety issue we agreed to fix that as well. Really great service and have already bragged about this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

harris C.
05/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: Gene came and re-keyed my new house, added some numbered key pad locks to my garage. He did a great job, showed up on time, was super friendly and had excellent prices. I would happily use him and recommend him
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

Ovation at Flora Park, Cypress, CA 90720

http://www.geneslockandkey.com

Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM

Licensing

Licensed*

Trade License Number
LCO3755
Trade License Locale
California

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Mailbox Repair

FAQ

Gene's Lock & Key is currently rated 4.9 overall out of 5.

Monday: 6:00 AM - 5:00 PM

Tuesday: 6:00 AM - 5:00 PM

Wednesday: 6:00 AM - 5:00 PM

Thursday: 6:00 AM - 5:00 PM

Friday: 6:00 AM - 5:00 PM

Gene's Lock & Key accepts the following forms of payment: Check,MasterCard,Visa
Yes, Gene's Lock & Key offers free project estimates.
Yes, Gene's Lock & Key offers eco-friendly accreditations.
Yes, Gene's Lock & Key offers a 10% senior discount.
No, Gene's Lock & Key does not offer emergency services.
Yes, Gene's Lock & Key offers warranties.
Gene's Lock & Key offers the following services: Residential - Commercial - Industrial Lock Re-keying, Master Keying Buildings, Lock Repairs, Lock Installations, Door Closers, Exit Devices aka Panic Bars, Door Repairs, Deadbolt Installations, Mailbox Locks, Baldwin Lock Repairs
We do not service Automotive Locks & Keys & Fobs

Contact information

Ovation at Flora Park, Cypress, CA 90720

http://www.geneslockandkey.com

Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM