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Spencer Service

Appliance Repair, Appliance Sales and Installation, Lighting,

About us

Originally opening in Pasadena, Ca. in 1978, we moved to Covina, Ca. in 2012 when the service technicians took over ownership. Now with our location in San Dimas, Ca. we are still family owned & operated by a technician that has worked for Spencer Service for almost 30 years. We still cover the San Gabriel Valley From Glendale to La Verne. We provide repair services on a majority of household appliances which include: Refrigerators Freezers Stoves Ovens Ranges Cooktops Washers Dryers Trash Compactors We, also, do professional repairs on most major brands such as: Frigidaire, Electrolux, Maytag, Whirlpool, Kitchen-aid, LG, Speed Queen, GE/Hot Point, Kenmore, Kirkland, Amana, Jenn-Air, Magic Chef, Modern Made, Westinghouse, O'keefe & Merritt, Admiral, Gaffer & Sattler, Wedgewood Holly, Tappan, and Roper. Spencer Service also serves landlords & property managers in the repairs of their tenant's appliance issues. We service both individual unit appliances & we work on coin-operated or community washer & dryers located on the property. Cities we cover include; Pasadena, South Pasadena, Eagle Rock, Highland Park, San Marino, Glendale, La Crescenta, Montrose, La Canada Flintridge, Altadena, San Gabriel, Alhambra, Monterey Park, Rosemead, Temple City, Arcadia, Monrovia, Sierra Madre, Bradbury, Duarte, Azusa, Glendora, Irwindale, Covina, West Covina, Charter Oak, San Dimas, La Verne

Business highlights

46 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

We provide repair services on a majority of household appliances, which include; Refrigerators, Freezers, Stoves, Ovens, Ranges, Cooktops, Washers, Dryers, and Trash Compactors. We do professional repairs on most major brands such as; Frigidaire, Electrolux, Maytag, Whirlpool, Kitchen-aid, LG, Speed Queen, GE/Hot Point, Kenmore, Kirkland, Amana, Jenn-Air, Magic Chef, Modern Made, Westinghouse, O'keefe & Merritt, Admiral, Gaffer & Sattler, Wedgewood Holly, Tappan, and Roper. The following cities is where we provide services; Pasadena, South Pasadena, Eagle Rock, Highland Park, San Marino, Glendale, La Crescenta, Montrose, La Canada Flintridge, Altadena, San Gabriel, Alhambra, Monterey Park, Rosemead, Temple City, Arcadia, Monrovia, Sierra Madre, Bradbury, Duarte, Azusa, Glendora, Irwindale, Covina, West Covina, Charter Oak, San Dimas, and La Verne.

Services we don't offer

We do not currently provide Parts & Sales. Please call Pasadena Kitchens at 626-793-0641

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-111 of 111 reviews

Cindy N.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called this company for refrigerator repair. After a scheduling mix-up in the office, the repairman arrived at the newly designated time. He was professional, friendly, and knowledgeable. A few weeks later, when I had another problem with my refrigerator, the same repairman fixed it. Overall, I was very happy with the service from Spencer Service, and recommended them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Leslie P.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Guy (service tech) from Spenser Service arrived on time . Two issues to take care of. One; he repaired the gasket on our Sub Zero freezer door. He did not replace the gasket, he felt that by filling, with silicone, where the small tears were and suggesting to not open the freezer door for a 24 hour period it should take care of the frost that was beginning to build up inside the freezer. It worked! No more frost buildup! Second item; ice maker was leaking water into the ice cub pull out drawer when it filled. Guy knew what to do by pulling the water dispensing tubing out about a 1/2" so the water would only fill the tray with water and not the drawer. He remarked that this is a common occurrence with the Sub Zeros. Extremely happy with Guy and Spencer Services. Will definitely use them again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Allen G.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROY U.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura N.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence W.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He replaced the evaporator and added refrigerant. He investigated the age of my sub-zero refrigerator and determined that the parts were still under warranty, saving me a lot of money. The work was done very professionally and in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Glenn Z.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service man came to repair our washing machine----took him about forty five minutes to determine that a new motor would be needed, and that with the labor cost would be prohibitive ---he let me decide to repair or to purchase a new machine----NO PRESSURE!!! Excellent Company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ray K.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis G.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired dishwasher and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wes B.
06/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired (replaced) an ice maker that was leaking and a fan motor that had failing bearings. Repair guy was polite and courteous. Service was prompt although we had to wait a bit for the part to come in. Can't blame them for that. Once it was in, the repair happened the next day.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Spencer Service
Thank you for the good review. . .wish we could get parts quicker but as you know sometimes our hands are tied , we do order across the united states from the distributor that can get us the parts the quickest!

ANN J.
05/2010
5.0
appliance repair
  + -1 more
thumbs up
Description of Work: I called to have them come out. When I told them my problem they suggested that I call GE warranty repair because there was a good chance that it was covered under warranty. They lost $70 but if I ever do need anything repaired I'll go to them because they didn't try to screw me. Thanks for the honesty!!!

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Contact information

21141 E Nubia St, Covina, CA 91724

https://spencerserviceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
A46516
Trade License Authority
CA Department Of Consumer Affair; Bureau of Household Goods & Services
Trade License Expiration
06/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Lighting,
Appliance Repair - Small

FAQ

Spencer Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Spencer Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Spencer Service does not offer free project estimates.
No, Spencer Service does not offer eco-friendly accreditations.
No, Spencer Service does not offer a senior discount.
Yes, Spencer Service offers emergency services.
No, Spencer Service does not offer warranties.
Spencer Service offers the following services: We provide repair services on a majority of household appliances, which include; Refrigerators, Freezers, Stoves, Ovens, Ranges, Cooktops, Washers, Dryers, and Trash Compactors. We do professional repairs on most major brands such as; Frigidaire, Electrolux, Maytag, Whirlpool, Kitchen-aid, LG, Speed Queen, GE/Hot Point, Kenmore, Kirkland, Amana, Jenn-Air, Magic Chef, Modern Made, Westinghouse, O'keefe & Merritt, Admiral, Gaffer & Sattler, Wedgewood Holly, Tappan, and Roper. The following cities is where we provide services; Pasadena, South Pasadena, Eagle Rock, Highland Park, San Marino, Glendale, La Crescenta, Montrose, La Canada Flintridge, Altadena, San Gabriel, Alhambra, Monterey Park, Rosemead, Temple City, Arcadia, Monrovia, Sierra Madre, Bradbury, Duarte, Azusa, Glendora, Irwindale, Covina, West Covina, Charter Oak, San Dimas, and La Verne.
We do not currently provide Parts & Sales. Please call Pasadena Kitchens at 626-793-0641

Contact information

21141 E Nubia St, Covina, CA 91724

https://spencerserviceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM