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Jenny's Housekeeping Services

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

Complete Housecleaning and commercial Janitorial Service provided. We also specialize in Move-in and Move-Out cleans. Call us today!

Business highlights

18 years of trusted experience

Services we offer

Residential and Commercial Cleaning Services available. Janitorial Services are also available. Move out cleanings, and moving cleaning services are available. Regular house cleanings (weekly, bi-weekly, once a month) services are available.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.760 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-60 of 60 reviews

Janis S.
06/2013
5.0
house cleaning
  + -1 more
We have been very satisfied with Jenny.
Description of Work: She cleans the house a couple times a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

george V.
04/2013
5.0
house cleaning
  + -1 more
Jenny is great. She always arrives on time and does a great job. I have used her services many times now and she still impresses me each time. Jenny and her team do a fantastic job and pay a great attention to detail. I am very pleased with her housekeeping service and hope to use her for a long time.
Description of Work: Cleaning of a 2BDR/2BATH home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kevin M.
03/2013
5.0
house cleaning
  + -1 more
Jumping on the band wagon here but we experienced the same great service and attention to detail that the other reviewers have commented on. We have had three housekeepers over the past seven years and nobody was as thorough as Jenny. Our house looked great when whe was done. Everything in the house dusted/cleaned completely. Amazing! We have contracted with her Jenny bi-weekly cleaning and hope to retain her services for a long time.
Description of Work: Bi-weekly housekeeping service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mary Anne B.
03/2013
5.0
house cleaning
  + -1 more
I was very pleased with the service. The house was thoroughly cleaned and Jenny scheduled the cleaning on short notice. She did the best work that I have had done in the past several years.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Janet K.
03/2013
5.0
house cleaning
  + -1 more
It's obvious that Jenny means to establish her reputation as a high-standard, very professional service. They scoped out the house for about one minute, then each went to separate tasks and deep-cleaned every inch of the house: besides the obvious vacuuming, bathroom and kitchen cleaning, etc., they washed floors and windows, polished wood furniture, dusted hard to reach places including every picture frame, etc. They even left my tea kettle shining. High standard of service. They did arrive a bit late.
Description of Work: Deep cleaning of my fairly clean, small 5 1/2-room one-story house. At least I thought it was fairly clean. It took Jenny plus her two women team 2 1/2 hours of non-stop, we-mean-business work to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

michael P.
03/2013
5.0
house cleaning
  + -1 more
Scheduled us in when everyone else was booked. Showed up when promised and stayed until the job was done. Well beyond what was expected. The work was excellent and everything was done in a professional manner. I would highly recommend Jenny's to anyone looking for a housecleaner. Also, she did such a good job that we have now hired her to clean our house on a regular basis.
Description of Work: Last minute housecleaning before a major event we were hosting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Carol H.
02/2013
5.0
house cleaning
  + -1 more
Jenny called and asked if she could come earlier than the original scheduled time, and that was just fine with me. She looked over my entire house and started working. It took them approximately 3 hours to finish. Unfortunately, she was cleaning the back of my stove and pushed too hard and broke the glass out. But the light behind the glass is still in tact. That is going to cost me extra to get fixed, but I still appreciated the hard work they did.
Description of Work: Jenny and her helpers came and cleaned my entire home. They were very thorough with all the dusting and vaccuuming, and they made my bathroom and kitchen sparkle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Sabrina B.
02/2013
5.0
house cleaning
  + -1 more
We were moving out of our house and needed it cleaned top to bottom before our tenant moved in. Jenny's crew cleaned every corner of our home including the windows. The bathrooms were sparkling and all the floors were spotless. Each bedroom got a thorough cleaning. The living and dining areas were and quot;shiningand quot;. The place looked fantastic and was ready to move into. .
Description of Work: We were moving out of our house and needed it cleaned top to bottom before our tenant moved in. We needed bathrooms scrubbed, floors cleaned and a general deep cleaning all over the house to make it suitable to a new tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Sean K.
02/2013
5.0
house cleaning
  + -1 more
I called on a Friday and they came the next day. It was Angie plus two others. They worked very fast but with a lot of attention to detail. Bottom line is they did a perfect job.
Description of Work: My wife and I were in the market for a new house cleaning service and thought we would try Jenny's Housekeeping Service based on all the excellent reviews. I have to say that no one has ever done a better job cleaning our house. They really clean! They get every detail. Bathrooms are spotless, our huge hardwood floor looks like a mirror and everything just looks amazing. I very very happy and we are having them come every two weeks. When I was a kid my mom made me her little slave and had me clean a huge two story house every Saturday by myself. Anything that I did that wasn't perfect she made me do again. So I know how to clean as a result of my forced labor and thus have a pretty high standard on how something should be done. My wife, until recently refused to let me get a house cleaning service because she felt no one could do a better job than her. Just saying all this to paint a picture that we are hard to impress. However, we are extremely happy and impressed with the service and you will be as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gail T.
01/2013
5.0
house cleaning
  + -1 more
I'm a Realtor and I employed Jenny to clean the home of a client. The home had been vacant for several months and needed a lot of attention. Jenny worked me into an already very full schedule, to accommodate an escrow timeline on sale of the home. Her staff showed up on time, worked efficiently and did a great job. I happily recommend Jenny's Housekeeping Services and I plan to use them again, the next time I need housecleaning services.
Description of Work: Jenny Mora and her staff thoroughly cleaned a two-story home with 3383 sq. ft., 5 bedrooms and 3 baths. They cleaned the kitchen and baths, all interior windows, the Plantation shutters, and all baseboards and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Tracy C.
12/2012
5.0
house cleaning
  + -1 more
This was the initial cleaning of my 3 BR / 2 BA house. I am extremely pleased with this service and all the workers. My house hasn't looked so clean in years. I am looking forward to the bi-weekly service that starts this week, finally !!! Jenny and her crew work very hard, and clean everything in sight. Jenny is professional and determined to keep your business. Timing may sometimes be an issue, but she is a working mother (who isn't), so I am extremely flexible when it comes to someone else do a job for me that I am no longer WANTING to do....clean bathrooms. THANK YOU JENNY AND CREW!!!!2
Description of Work: I called a left a message with Jenny on Thursday, Dec. 6th. She contacted me that night to setup and appointment for Saturday the 8th. Her saturday appointment ran over, so she called and asked if we could schedule it for Sunday. I was okay with that, as we were going to be home. She came in and looked around, I advised her I wanted: 2- Bathrooms Cleaned 1 - Kitchen (Floor, countertops, microwave, rangetop, and fronts of dishwasher and refrigerator - occasionally the inside of the refrigerator) 3 - Bedrooms: dusted, vaccummed, windows (will leave sheets on the bed if i want the linens changed) 2 - Living spaces: dusted, vaccummed and windows done Not only was the price extremely reasonable for the initial cleaning, but the bi-weekly rate was negotiable depending on extra's. She was extremely friendly and communication was not an issue. I see a long working relationship in my future. And no more dry hands from cleaning every weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Roger S.
12/2012
5.0
house cleaning
  + -1 more
Jenny cleaned my house after tenant moved. She cleanedall window, blinds, kitchen, oven, floor and dust the whole house for me. She is very professional, experienced and good at her work. I am very satisfied with her work.
Description of Work: Very Good !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

C/O T.
11/2012
5.0
house cleaning
  + -1 more
Jenny turned up on time with her two additional cleaners and the three of them cleaned my home quickly and thoroughly in under two hours. They got down on their hands and knees to clean floors, up on step stools to clean hard to reach high up places and brought all their own equipment. Jenny is great about communicating via her cell phone and text message and she has earned my business each and every week. I strongly recommend her for your home cleaning needs.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Alysha P.
11/2012
5.0
house cleaning
  + -1 more
I'm new to the area and had been looking for someone to clean our home on a pretty regular basis. I had interviewed a couple of other cleaning professionals in the area but was not happy with their prices or level of professionalism. My S.O.'s mother was coming in town for a week so it became imperative that I get someone in to clean relatively soon. I found Jenny on Angie's List and decided to give her and her team a try. She came over for an initial consultation and gave me a quote for the amount of time and the cost (we have a 3bed/1.5bath SFH). I was happy with the price so we scheduled a time for them to clean. Unfortunately, they did not arrive at the appointed time but Jenny called to say they were stuck in traffic (it was the day of the SF Giants parade) and that they would arrive in about 30-45min. That time frame didn't work for me so we rescheduled for a different day. The cleaning team (Jenny + 2 other women) arrived on time and were in and out in about 2 hours. They were fantastic!! Moved couches, did windows, made everything sparkle and shine, and overall I was very happy with the service. So happy in fact that we have set up a regular time for them to come and clean our home. Even with the initial snafu I would definitely recommend!
Description of Work: Cleaned our 3bed/1.5bath house top to bottom in about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Ross S.
11/2012
5.0
house cleaning
  + -1 more
Jenny was very responsive- called me back same day (Saturday) to set up a time to meet, and she came over to see the house later that day. We made arrangements for a cleaning a few days later. She came with a small crew and they cleaned from top to bottom, all rooms. It took several hours, but there was lots to clean this first time. The house looks great- the work is outstanding. She was a pleasure to deal with, and we are planning to use this company for a cleaning every two weeks. Based on this first experience, I would highly recommend the service.
Description of Work: Update: After four house cleanings, we decided to terminate service with Jenny's. On the first house cleaning our stainless steel cooktop was scratched by someone using an abrasive. On the second visit a small glass vase was broken. On the third visit, black wheel marks from the vacuum. And on the fourth visit, a small pottery object my wife had just purchased on a special trip was broken. Jenny's did a good job cleaning and was punctual, but unfortunately something was broken or scratched / marked on each trip. My wife did not want to wait until something totally irreplaceable was broken. I contacted Jenny and she was apologetic, and said that her helper was the one that had done the damage. Perhaps if Jenny came by herself of found a new assistant the results would be completely acceptable. I'm happy to pay the fee for a cleaning service, but just can't abide things being broken. _______________________ Original review: Performed the "first cleaning" on our two story house, all rooms. I also added on cleaning the inside and outside of the first floor windows, and the inside of the second story windows. This was about $40 extra, but well worth it. Vacuuming, dusting, polishing hardwood floors, window cleaning, bathroom cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$110

Ronald B.
10/2012
5.0
house cleaning, home & garage organization
  + 0 more
I couldn't be happier and will definitely have her back. In fact, I have already asked her to return!
Description of Work: Jenny did a terriffic job in cleaning whole house, as well as cleaning and organizing the kitchen. It required a great deal of extra effort on her part, but she went forth with all the strength and enthusiasm anyone could muster, and went the extra mile! I would highly recommend her to anyone needing a thorough house/apt. cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Susan A.
08/2012
5.0
house cleaning
  + -1 more
Cleaned my house before I moved. Thorough and efficient. She did a great job and was very pleasant.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Nancy W.
08/2012
5.0
house cleaning
  + -1 more
Overall, I am very pleased with their work. They are fast and efficient. I use them regularly and they are trustworthy.
Description of Work: They do a good job cleaning from the toaster oven to the vents on my refigerator. They dust the blinds which is nice. They do a good job in the bathrooms and all floors. They do pick everything up to clean underneath, which I reallly like. Sometimes things are not put back in the same place but I'd rather know that they cleaned underneath. Jenny is very helpful with my infant twins which is above and beyond her duties!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

paulette C.
02/2012
5.0
house cleaning
  + -1 more
I have had people cleaning my house for 15 years .. Jenny is by far the best. Other companies charge extra for things she included in her service. There were two workers Jenny and a helper. They cleaned the kitchen cabinets, dusted ceiling fans ,cleaned closet mirrors, they even dusted the plants!. she dusted the top of the sofa which I have to ask people to do. jenny is intelligent and she pays attention to detail. They used grout cleaner on the tiles. I was amazed. I could not find one thing wrong with the way she cleaned my house. She is pleasant friendly and accommodating, most of all she cares about pleasing her clients and her reputation. I highly recommend Jenny.
Description of Work: Jenny and helper cleaned my home about 1680 sq ft in about 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jeff K.
10/2011
4.0
house cleaning
  + -1 more
They did a good job, I don't think they could have done any better.
Description of Work: They did a top to bottom cleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amber C.
09/2011
5.0
house cleaning
  + -1 more
We recently bought a house that wasn't left to us in the cleanest way. Floors, bathrooms, kitchen, all pretty dirty. She came and gave us an estimate of $150 to clean the entire house. The price was hard to beat. When she came she arrived on time. Anything she couldn't completely clean she told us about. There were two of them cleaning a 2 story house, and they did a great job. I am definitely going to use her services again.
Description of Work: Complete house cleaning prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Javier M.
06/2011
5.0
house cleaning
  + -1 more
Called jenny, scheduled an appointment to see the house, 2-story. The house was a mess as i was re-doing the kids rooms. Jenny did not seem to be bothered with all of the cluter. She quoted a price I thought was fair and we scheduled the work. because we were not done with the wood floor install, and the house was too cluttered to clean, I rescheduled with jenny , who was ameneable to change. Jenny did a great job. Our house was not as clean as i would have hoped before jeny came in so I was a little embarrased with the amount of dirt that one tends to overlook over the years. jenny was awsome. Quite the difference when i got home. According to my 18 year old daughter, home at the time, Jenny was very professional and so thorough. Defenetely will have her back as often as i can.
Description of Work: Scrubbed floors, cleahed light fixtures, complete bathrooms, (2 1/2). Vacuumed upstairs, thoroughly mopped downstairs. Cleaned window blinds, straightened up, wiped dopwen all appliances, high and low dueting, cleaned stair railings, cleaned out glass dining room table , mirrors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Liz W.
06/2011
1.0
house cleaning
  + -1 more
The first thing I told them was: NO CHEMICALS AROUND OR NEAR THE BIRD CAGE OR IN THE LIVINGROOM AT ALL. All furniture was to be cleaned with warm damp cloth, or dusted. I reiterated this several times. Came home to all livingroom furniture covered in furniture polish, inluding the table the bird cage is on, and her perch. Furniture polish is toxic to birds. I threw the perch away and wiped off the polish as best I could. The coffee table, which had furniture polish on it, had not been cleaned prior to application of polish, I had to clean coffee spills and food splatter off the table. Bedroom lamps on side tables were shoved against the wall so the lampshades were askew. Second mirror in master bathroom was not cleaned at all.
Description of Work: Housecleaning: 2 story 4 bed 3 bath house, bit of disarry due to mom passing away and going through all her things. 2 bedrooms are not used and do not get cleaned. I ask that all furniture be dusted or wiped with warm damp (water only) cloth. No floor cleaner, polish or other on hardwood floor, damp mop or vacuum only.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from Jenny's Housekeeping Services
As a client of hers for over four years, I find your comments to be very much line. Jenny does listen to all the comments or request made to her all the time by her new clients. I find it very unlikely that she would take the perch out of the bird cage and polish it with the bird being in the cage. That is an untrue statement.Certainly the coffee rings etc. were removed when she cleaned the coffee stains unless the stains were old and impregnated into the wood. Polish or warm wet cloths will not remove that. Jenny has done a most spectacular job for me, very complete, she is very responsible, and most of all very honest. I have several friends who employ Jenny and they are all satisfied with her services. Perhaps you were having a bad day and maybe nothing that was done would have satisfied you. To me it is very rude and unkind of you to make these accusations on Angie's List to a person who is always looking for good clients and she was very disturbed by your comments which are not true. I believe that perhaps you need to apologize to Jenny. Thank you Nancy C Stich

DAWN N.
02/2011
5.0
house cleaning
  + -1 more
Service provided matched requested service.
Description of Work: House cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alla C.
02/2010
5.0
house cleaning
  + -1 more
She is a nice girl. She does her work well. She is a good housecleaner. She does everything I ask. I really like her and I will keep using her service.
Description of Work: Jenny cleans the home once a week.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

81 Albert Ln, Concord, CA 94518


Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Blind Cleaning

FAQ

Jenny's Housekeeping Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Jenny's Housekeeping Services accepts the following forms of payment: Check
Yes, Jenny's Housekeeping Services offers free project estimates.
No, Jenny's Housekeeping Services does not offer eco-friendly accreditations.
No, Jenny's Housekeeping Services does not offer a senior discount.
No, Jenny's Housekeeping Services does not offer emergency services.
No, Jenny's Housekeeping Services does not offer warranties.
Jenny's Housekeeping Services offers the following services: Residential and Commercial Cleaning Services available. Janitorial Services are also available. Move out cleanings, and moving cleaning services are available. Regular house cleanings (weekly, bi-weekly, once a month) services are available.
NA

Contact information

81 Albert Ln, Concord, CA 94518


Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM