Terminix - Commerce

I maintain an annual contract for pest control on two structures. They are professionals. They do a very effective quarterly treatment for ants and exterior pests. They will also come out to deal with any other pest issues without extra charge. They just did a great job on a wasp's nest in my roofing tiles. One treatment meant no more wasps!

SO FAR SO GOOD, I HAVE NO COMPLAINTS.

I have been using their services for about 2 years. I think they are very professional. They have been on time for the scheduled appointments. If after they treat your home, you find any bugs, they will then come out for free to treat again. I am pretty happy with their services.

I had an ant problem in the beginning about three years ago and they took care of it. They come out every month and do their job. There is no inconvenience at all. They just leave a note to show that they have been there.

I have rats in my ventilation system in my kitchen and in the attic space over my bathroom. The technician they sent is about, as tall as Shaq, so he couldn't possibly climb around in my attic to determine where the rodents were coming from. He didn't even walk around on the outside of my house to see where they could be coming from. He set a few traps only at the entrances to the attic crawl space. A couple weeks later he set traps in my kitchen cabinet. The company never followed up to see if the traps were full. We have had to keep calling them to schedule when they could come out to look at the traps. There has still never been an attempt to assess where they were coming from. This has been going on for a month now. I'm sure my attic insulation material has made a comfy home for the rats. I know they have enjoyed my flour.

They were good as they came when they said they would and they had good communication skills. The warranty is two years which is good for around here. They were very careful with my landscaping and they offered a flexible payment arrangement so if I wanted to, I could pay for it over time in payments over a year.

This is not the first time Terminix was in my home. They actually come out on a regularly schedule basis. Usually it is quarterly. I also pay them quarterly as well. Anyhow, I have not seen any bugs in my home so I guess they are doing just fine. They are fine and I have yet to complain about their services.

I have had a very positive experience with them. I didn't really shop around, but these guys are well known and I trust them. Ever since 15 years ago, I haven't had problems with dry wood termites. Their prices I'm sure are competitive and I am very happy with them.

These guys checked my house for an ant invasion I had. They sprayed it in order to get rid of them and they did a great job. My house is now ant free. One important thing about this company is that they guarantee their work. I definitely recommend them because they are very good at what they do.

They provide me with a very good service. Since I am located in an industrial area and there is a bakery located close they sent extra traps for rodents and roaches just in case. They also did not charge me for that.

The company calls beforehand to notify of the spraying date. I appreciate that I have the same serviceman come to my home on each visit. The company is very conscientious of my dog not entering the sprayed area for 4 to 5 hours of being done. If any pests enter my home, I simply contact them to repeat the spraying process at no additional charge. I pay $269 on a yearly basis which gives me a discount.

They were very prompt and knew just what was needed to get rid of our rat problem. We no longer have this problem at all.

They offer a competitive price relative to other companies. I chose this company based on their national exposure. They will telephone me in advance for the upcoming treatment. Following the treatment, the technician leaves a sign in my yard. I have used the company for 3 years. I have been completely satisfied with their services as they have taken care of all the pests without requiring any follow-up visits.

We had a very bad ant problem in our house and Terminix came out on time and were very informative and effective - the problem is gone.

They had a wonderful service rep., Richard, who would call ahead of time to accommodate my difficult schedule. He was transferred to another route, and when I asked for a manager to explain and help me work effectively with Richard's replacement (and not have to cancel my service), no one called me back! I called the national office too. Finally, after I was billed for service I had not received, I called to complain and got a manager who said they would credit my account. I thanked him and cancelled the service because the follow up was so disappointing. I found them indifferent to losing a customer.

John came quickly, was polite, and answered all questions. I was relieved to find that the product sprayed around the house and yard was the same chemical applied topically on our dog for flea control. We have no ants now whereas before we had them in every room of the house. I am fully satisfied with the experience and the results.

On time, very friendly. Done in less time than quoted.

All staff were on time, polite, efficient, and hard working. A few of my plants were walked on but the rot was in fascia near landscaping. All in all, I would hire M&M again and highly recommend them.

WE LIKED THIS COMPANY A LOT. I THOUGHT THE WORKERS WERE FINE. THE WORKERS KEEP COMING BACK, SO I THINK EVERYTHING IS OKAY. I HAVEN'T HAD ANY PROBLEMS WITH THEM.

It has been satisfactory. They are prompt and courteous. I'm just never quite sure that they are totally qualified. I have had another service come out and check my home and I think they may know more about termites.

The follow-up was horrible after initial treatment. They were very disconnected and the communication between their employees was substandard.

I FEEL HAPPY SINCE THE AMOUNT OF THESE PESTS DROPPED DRAMATICALLY.

Both the examiner and the technician were very polite and helpful. The technician was punctual and very quick since he knew I had to leave. He also performed extra services like getting spiders out of the eaves. I don't know how the price compares with other services in general; it was lower than one other service we have used. This is a quarterly service so the price is $380/yr.; this includes revisits as necessary.

Our overall experience was positive even though I had to call the company twice before someone got back to me. We had utilized this company before when we got our house tented for termites and part of the agreement included future assessments and certifications of clearance.

WAS NOT A PLEASANT EXPERIENCE. TECHNICIAN WAS ALWAYS LATE. CALLS TO MANAGER WERE NEVER RETURNED. SPRAY CAUSED ANTS. TECHNICIAN NEVER REPLACED FULL GLUE TRAPS OF MICE IN THE ATTIC. NIGHTMARE EXPERIENCE!!