Terminix - Commerce

We canceled our service because we did not think we needed it. We started having problems with ants, but hired a different service because we were offered a better price.

My experience with Terminix was very good. They were very nice. They took their time and did a good job. I will continue to use this service in the future.

I use them because they are from this area. It’s a big company so it’s hard to get in touch with them. They are not personable. They provide middle of the line basic kind of service. I have not contacted them about any issues. They are fine.

They are professional, prompt, and we are happy with them and their services.

They are very punctual, professional, effective, and responsive.

They kept the appointment and the price was very firm. Terminix kept to their expressed time frame and cost.

Terminix has a new owner but they showed up on a day I did not specify. Also, when I was home they did not spray the back of the house or the inside and if I wasn't home I wouldn't have known. Their price is better then their competitors and they are responsive. They are extremely professional from start to finish.

The experience has been okay other than bit of a problem with punctuality. Their time is not the best, and they don't inform either if they are coming late.

They’re great. I’ve had them for so long and I like them. The payment is an automated one. They come out anytime when I call them if I’m having some type of issue, and that’s included in my service. They’re very nice and reliable. They are kind of a small company and so they just give me better service. I will continue to use them in the future.

Overall, Terminix have done a very good job.

I have not had any problems with them. If there is a problem, they will come back and spray again. They get rid of all the problems when they come. Their pricing is the same as others. They notify me before them come here. I am very happy with them.

I am looking for someone who moves bees nest at the moment since they do not do so. Sometimes they do not show up and other things like that and as such I am reconsidering using them. Whoever they send out is good. I would use them again only for the near future.

They did the spiders and insects outside, and rodents inside. They were very effective. They caught the rodent that was in our home. We have had very little issues with spiders and insects. They come out quarterly.

They do a real good job and their prices are less than another competitor. They always come when they say they will and I will use them again in the future.

We have no ant problems because of them. I have been satisfied with their services. They are very good. They always call before they come.

I would rate them highly, and I would continue to use them in the future if I needed to.

They are too large to care. It's just a huge corporation who subcontracts to smaller companies. Avoid.

Since they have been coming we had none of the ant’s problem. They were good and came on time. They would call and let us know they were coming. They have always been good as far as I am concerned. Also when they first came out the ant problem was so bad that I waited a week or two and the ants were still here, so they came out and sprayed again no cost for it. They think they were reasonable. They were very polite, careful and courteous.

They always show up when they say they are going to. The man that we have is really friendly. If I ever have any problems I can always call and they will be here in a day or two to spray.

We use them sort of "on demand". If we have an issue, they are here within 6 hours, no questions asked. They are also good about scheduling appointments. They give you a pretty solid schedule, and for the most part they stick to it. There is never any additional cost. Definitely an A for responsiveness, and professionalism. We will continue with them in the future.

I like everything about them. They are prompt and provide excellent quality of service. They are reliable and very prompt when I call them. They have easily accessible customer service. I have nothing bad to say about them. I would use them again in the future.

I have two kinds of termites and two contracts for them. One of them is about $300 a year and the other one is about $270 a year, so the total is about $600 a year. However, they haven’t found anything for them to fix. The inspectors check the things first and then the workers come in for the actual work where they put the tent and get rid of the termites. The quality of that work is excellent, but the inspectors are kind of lazy. I have had problems with scheduling them to come out for the inspection. They call and tell me they are coming but they never schedule a particular time or send me a card. There have been times when they don't show up, I call them back and they had no record of it. This happened for probably three years in a row, I asked the supervisor about it and he never returned my calls. Finally, I left a message saying that I was going to quit them, and then he called me and apologized. Since then things have been better but for a while they were horrible, this was two years ago. I was almost ready to change companies then. If I had to do it all over again, I would not choose them. They give me a window and show up during the window, that is, if they show up at all. The inspectors who come out try to sell me additional services, like spraying the outside for cockroaches for an extra $300, but I haven’t done that. They are pushy.

They have been very good surprisingly and they prices are fair. They quality of work is very good and they actually point things out to me that I didn’t see, so it’s good. They are very punctual and they give me a time line between two and four or like one of those deals. They professionalism is very nice. I will continue to use them in the future.

They basically came out and didn't do anything. They didn't deem it necessary to do any work for me and the job was too small.

I don't know that it is necessarily the best program I can get. I just haven't done anything to replace it. The overall experience is average. I think everything is about average. When I had a problem in the front yard with something like moles, they came out but couldn't do anything. I had to hire someone else to do it. They are fine for spraying the outside of the house for ants and things, but I wouldn't really use them for any major problems. I am on an ongoing contract with them, so I will continue to use them. One time when they did come out to spray for termites on one wall, they didn't take care and they killed a really great tree. They didn't do anything about it, and said that's what happens.