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Heaven's Best Carpet & Upholstery Cleaning

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

Heaven's Best, started in 1983 by Cody Howard, is an international carpet cleaning company based out of Rexburg, Idaho. The reason we started Heaven's Best is because we saw a need for a different type of carpet cleaning, one that wouldn't take days or even hours to dry. Unlike most carpet cleaning processes, which are done through waterextraction, Heaven's Best uses a special technique that allows for faster drying times.

Business highlights

41 years of trusted experience

Services we offer

Carpet cleaning. Grout cleaning. Upholstery cleaning service. Tile cleaning,

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.848 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-48 of 48 reviews

Thomas C.
04/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

Shirley F.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY W.
10/2015
1.0
carpet cleaners
  + -1 more
It did not go at all.
Description of Work: Nothing. Never contacted me. No service provided.

Rating CategoryRating out of 5
responsiveness
1.0


Amanda B.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Friendly, professional service. Left us with clean carpets... Loved that they dried in just over an hour. Would definetley use again (-:

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Henrietta L.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was given a deep senior discount for having the whole house carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patrice D.
07/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great - the carpets look fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donna K.
01/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: DID NOT REMOVE OBVIOUS SPOTS ON CARPET AND CHAIR. oVERALL TWO DAYS LATER THE CARPET STILL LOOKED DIRTY.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$200

sherry L.
01/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I did not realize carpet was in such bad shape due to pet stains and would not have even had it cleaned if I had know how bad it was. For whatever reason, I did not feel that the assessment of the problem and the outcome was not very accurate. After having carpet cleaned, I just ended up replacing it. I do realize that problems with pet stains is a specific situatuion and would not be a problem for everyone. Someone without this situation may very well have been very happy. Also, even though I was in the area covered, I was charged an extra fee for distance. This was unexpected.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$100

Susan D.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Haven't been so impressed with a service for a long time! I told Han I was having a party in a few days, and he immediately said he would clean my carpets the next day! Carpets dried in an hour...and no stains reappeared after carpets dried (as they so often do). I'll definitely have him clean my upholstery and runners next time. He's prompt and professional, and even called when he was on the way to my home. My carpets haven't looked this good since they were new!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Rae Jean R.
07/2014
5.0
carpet cleaners
  + -1 more
Everything went well.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stacy C.
07/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned tile floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Terri D.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Simar S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet and took all turmeric stains out!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Owen C.
04/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RL H.
03/2013
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Simar S.
10/2012
5.0
carpet cleaners
  + -1 more
great !!!
Description of Work: would totally recommend this company. we had stains all over the carpet and he was able to clean those out for us. very happy with the service and the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shelly K.
07/2011
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
This was my first experience with this company, I "discovered" them here on Angies List and then a few days later their coupon arrived on my door. What a wonderful coincidence. Han was very pleasant, friendly, and professional. He came over the day after my initial call for an estimate and we were able to schedule the job a few days later. Han and his assistant arrived on time and started working right away. They vacuum and move furniture prior to the treatment, the only time that I've seen this done. I was completely blown away with how much better our 6-year old carpet appeared! All of the stains (coffee, food, etc) were gone-we will see if they reappear. The carpets were completely dry within 1-2 hours. He also cleaned my tile floor and grout and then sealed it. Again, I was amazed with the difference. I will call Heaven's Best the next time my carpets/floors need cleaning without hesitation. Thanks!
Description of Work: Cleaned the carpet in 5 areas and then cleaned tile/grout in kitchen and entryway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Jody J.
01/2011
5.0
carpet cleaners
  + -1 more
See above
Description of Work: The Company I worked with was Heaven's Best out of Magalia, Ca. The owner/worker spoke very fast, so i never did actually catch his name. He kept in contact with me throughout the appointment set up time process, he showed up on time, he was very professional and very nice. His company did an excellent job. He used a 'buffing' type of machine that steams the dirt out of the carpet - instead of a regular steam cleaning type machine that typically drowns the carpet and the machine needs to suck as much liquid/dirt, etc.. as possible. We also bought the scotch guard product for our carpets. We only had the living room, hallway, and master bedroom completed. He gave us a AAA discount which totalled about $119 + $40 scotch gard = $160. My husband moved the furniture around for the company to work. It took longer than 1-2hrs to dry b/c of the scotch guard, and we didnt want the scotch guard to get onto our dogs' feet.. so we let it dry an extra long time.. maybe 4hrs or so. Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Cynthia L.
01/2011
4.0
carpet cleaners
  + -1 more
He arrrived on time. We helped him move furniture and rugs. I had sent all of our dimensions on line but when he came in he said that the living room was bigger than he thought it would be and was adding on to the estimate he had given over the phone call I received after submitting my information online. I wasn't happy with that but I needed the carpets cleaned as we were getting the house on the market soon. He did a fine job and got some stains up that I was concerned about. The carpet did dry rapidly.
Description of Work: It was awhile ago. The contractor cleaned the living room, hallway and bedroom carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Joyce F.
11/2010
5.0
carpet cleaners
  + -1 more
It was easy to set up an appointment, and the carpet cleaner came on time. He pre-spotted the worst areas, and cleaned the carpet overall. There was no unpleasent residue or odor left behind. We were pleased that the old carpet was brought to 'life' again.
Description of Work: Our carpet is not new, but because we cannot afford to replace it at this time, we decided to have it cleaned. We were surprised that the cleaning brought 'life' to the carpet. At least we feel better about taking the time to save/shop for new carpet now that our carpet doesn't look bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Peggy F.
03/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was so impressed by this company. Before cleaning the carpets, they vacuum everywhere including the baseboards! I have never had a carpet cleaning company do this before. The cleaning method was new to me as well and I will never go back to carpet soaking steam cleaning again. It smelled wonderful and dried in about an hour, which is what they promise. I have a faux suede sofa and I was a little worried about how it would turn out, but it turned out beautiful. They even managed to removed a blue food coloring stain I thought would never be removed. I would highly recommend this company, they were punctual and professional and my carpets and sofa have never looked better.
Description of Work: I had my carpets and sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Angela H.
09/2008
5.0
carpet cleaners
  + -1 more
I couldn't believe what an amazing job they did! They were dry in an hour and after a month now the spots that always came back with other steam cleaners, have not returned. The men cleaning the carpets moved furniture, vacuumed my carpets and baseboards (I've never seen this done before!) before they started cleaning. They were on time, polite and efficient. I will never go back to the other guys, (and with 4 kids I've tried them all!) Heaven's Best has won me over.
Description of Work: I had my carpet, sofa, recliner and area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395
    • 1
    • 2(current)

Contact information

2077 Rochester Dr, Chico, CA 95928

www.heavensbest.com/han_herrick

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing

FAQ

Heaven's Best Carpet & Upholstery Cleaning is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Heaven's Best Carpet & Upholstery Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, Heaven's Best Carpet & Upholstery Cleaning offers free project estimates.
Yes, Heaven's Best Carpet & Upholstery Cleaning offers eco-friendly accreditations.
No, Heaven's Best Carpet & Upholstery Cleaning does not offer a senior discount.
No, Heaven's Best Carpet & Upholstery Cleaning does not offer emergency services.
No, Heaven's Best Carpet & Upholstery Cleaning does not offer warranties.
Heaven's Best Carpet & Upholstery Cleaning offers the following services: Carpet cleaning. Grout cleaning. Upholstery cleaning service. Tile cleaning,

Contact information

2077 Rochester Dr, Chico, CA 95928

www.heavensbest.com/han_herrick

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM