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Eagle Eye Computer Repair & Surveillance Systems

Computer Repair, Computer Training

About us

Former DBA: COMP-U-TITION. Additional contact: Jeffrey Bilger. We strive to never miss an opportunity to diagnose, repair or replace computer, networking and surveillance systems. Just as an Eagle will soar to great heights to obtain a point of view that gives them the advantage our technicians will do the same for your Computer Repair and Surveillance needs and concerns. Our process is to hear what the customer has to say about why they've called us out; we don't want you to worry about the proper terminology. We then go over your issues with you one at a time explaining what it is and how we can remove/repair or replace. After the repairs are completed our technicians will carefully go over the issues they've resolved at your request, if you feel that we've missed anything please don't hesitate to let us know. We strive to never miss an opportunity to... • Solve your computer (PC/MAC) and surveillance (CCTV)/(Wireless) needs • Educate our clients about their questions in a terminology you understand • Provide a dedicated service and do what we say we are going to do • Treat our clients with dignity, respect and honor As an American Company, we work with you personally on a one on one basis. We offer a 10% discount on your total bill for computer repair services if you meet the following criteria: • Breast Cancer Patients and Survivors • Law Enforcement and Correctional Officers • Emergency Services Personnel • Senior Citizen (65+) • United States Military, both active duty and our Veterans Please allow us an opportunity to impress upon you our skills both in customer service and in the technical world. God Bless America!

Business highlights

14 years of trusted experience

Services we offer

Computer Diagnostics & Repair, Hardware & Software. PC & MAC. Screen Replacements, Networking Equipment Diagnostics. Data Transfers, Virus & Malware Removal. Camera Installation, IP & CCTV.

Services we don't offer

Audio & Video Installations, Media Wall Mounts.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.1172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
14%
3
13%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 126-150 of 172 reviews

Robert S.
11/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Carrie W.
09/2015
5.0
computer repair
  + -1 more
Worry free
Description of Work: Reprogram computer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda N.
09/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Kenneth R.
09/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$49

Sonja W.
09/2015
3.0
computer repair
  + -1 more
I felt cheated...
Description of Work: Computer services

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$49

Jayne F.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They did a computer tune up
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eagle Eye Computer Repair & Surveillance Systems
We thank for the opportunity to perform our excellent service skills. Please let us know if we can be of further assistance.

VICTORIA C.
06/2015
3.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$200

James B.
01/2015
5.0
computer repair
  + -1 more
Very well.
Description of Work: Set up new wireless modem for my system. Also set up remote service account with him. I've only had to use it once and it worked fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Antonia C.
12/2014
5.0
computer repair
  + -1 more
.
Description of Work: Fix lots of problems on main computer and lap top, ran so much better. Also did some work on smart phone to make it more efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Clifford B.
12/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned computer of all spy ware, and installed anti virus and anti spyware software.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Alison D.
12/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: my pc was slow and had a lot of worm, Trojans, etc. they were able to fix it eliminated my free Norton virus from Comcast and provided avast. however the cost of him coming out was the special, everything else to basically fix the pc turned into more money, more money, more money. I can't afford that, I was thinking at the rate constantly going up, I might as well get a new pc. that said, this man KNOWS his stuff and I would highly recommend him to anyone with lots of money. :)

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$378

Lydia H.
11/2014
2.0
computer repair
  + -1 more
unknown
Description of Work: I had this person build me a computer and was very pleased with his work but when I had problems later on his phone number had been cut off. I wanted to call him again at this time but his phone number is still cut off. He is simply unavailable. This person, Jeffrey Bilger, of Comp-u-tition, is totally unreliable and should not even be listed on Angie's List. Very frustrating.
Rating CategoryRating out of 5

Carl V.
09/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Dale N.
08/2014
5.0
computer repair
  + -1 more
He did a great job!
Description of Work: Updated my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

John M.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Very knowledgeable. Fixed my anti virus protection - now best I have ever had in terms of efficiency and ease to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miriam B.
07/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: My computer was bought last Christmas 2013. All that was wrong was my |printer would not print, I am not savvy about PC's. So I thought GOOD DEAL. |He told me my PC was slow and that why pay for Norton Security when he can get me free security. He told me that he would fix me up like it was a new |PC, it was a new PC !He really fast talk this Senior Citizen ! so I had to |pay an extra $225.00 for all his flash talking when all I wanted was to |print out my receipts. Next day I could not print, called him back and he |said your computer is still slow and he adjusted the printer and I did |print one item and then he charged me another $ 80.00 Total 305.00 |plus what I paid up front. Oh, by the way My printer still does not print.

Rating CategoryRating out of 5
quality
1.0
value
1.0
punctuality
3.0


svetlana B.
06/2014
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Lynette I.
06/2014
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$225

Mike B.
05/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my computer using available software.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Diana C.
05/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: He came to my house to work on my laptop. He was courteous and professional. While the service was good and my laptop is running much smoother, I did not like the fact that the description of the service was a little misleading. The $49 covered the in-home appointment and visual evaluation of the laptop and the files contained there-in. Everything else and I mean EVERYTHING else was extra. Some of the jobs to do the evaluation, the actual "cleaning" and all of the jobs that were run to accomplish the task were billed separately. In the end, he charged me for an additional 30 mins of his time because the jobs ran slow. In his favor, he did ask before running anything. |So.....the job was well done but the cost was misrepresented.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Mike & Sue M.
05/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: He did add ons. Need to better define basic work quoted in Angie list, listing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Cheryl H.
05/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: Corrected a file arrangement discrepancy, corrected a portrait-landscape print preview problem I could seem to correct and explained my tablet and added one app for me. It was a deal for 1.5 hours. I only need 1 hour, plus he want $20 more because he doesn't get enough from Angie's List to pay for the appointment.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$59

Nancy L.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a desktop dismantled and information transferred to a laptop, which needed reconfiguring and security upgrades. I had another laptop which also needed security upgrades. I am very pleased with the work. Jeff Bilger was easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Connie M.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Jeffery set up my new laptop for me. It's obvious that he his extrememly knowledgable with computers. I wasn't prepared for the additional money that would be needed to buy the extra's that he stated I would probaly on my new computer. Yes, if I had a problem with my computer I would call Jeffery first.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

steven V.
04/2014
2.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Contact information

unknown, Carmichael, CA 95608

www.eecrss.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

Eagle Eye Computer Repair & Surveillance Systems is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Eagle Eye Computer Repair & Surveillance Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Eagle Eye Computer Repair & Surveillance Systems does not offer free project estimates.
No, Eagle Eye Computer Repair & Surveillance Systems does not offer eco-friendly accreditations.
No, Eagle Eye Computer Repair & Surveillance Systems does not offer a senior discount.
No, Eagle Eye Computer Repair & Surveillance Systems does not offer emergency services.
No, Eagle Eye Computer Repair & Surveillance Systems does not offer warranties.
Eagle Eye Computer Repair & Surveillance Systems offers the following services: Computer Diagnostics & Repair, Hardware & Software. PC & MAC. Screen Replacements, Networking Equipment Diagnostics. Data Transfers, Virus & Malware Removal. Camera Installation, IP & CCTV.
Audio & Video Installations, Media Wall Mounts.

Contact information

unknown, Carmichael, CA 95608

www.eecrss.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM