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Kay's Busy Maids

House Cleaning, Home and Garage Organization, Window Cleaning

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we’ll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home! Originated in Oregon. Kay’s Busy Maids now operates in three metro areas and the surrounding cities of: Portland, OR, Austin, TX, San Diego, CA. We’re proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren’t satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy! Learn more about the services we offer or call today to get a free estimate over the phone. If you like what you hear, we can schedule an in-home consultation at your convenience. At that time we design a program to fit your needs and agree on an exact price per cleaning visit. And that’s all you have to do! Relax and let Kay’s Busy Maids do the hard part!

Business highlights

22 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential Housecleaning , Window, Move-In & Move-Out, & Construction Cleaning, & Interior Organizing.

Services we don't offer

Carpet shampooing Pressure washing

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.4164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
15%
3
7%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 101-125 of 164 reviews

john L.
11/2012
4.0
house cleaning
  + -1 more
one person showed up for four hours. Overall, decent work but require use of some of our supplies. Average cleaning service
Description of Work: basis house cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JaNell E.
11/2012
5.0
house cleaning
  + -1 more
They were running a bit late. They called me to let me know that they wouldn't be there exactly on time. I was okay with this, I was also running a bit behind. There were two women who came in, introduced themselves and informed me of how they clean. They came in completely stocked with cleaning equipment and got right to work. One started in the front room and the other in the main bathroom. They did not stop for quite some time, a couple of hours. I had to leave and run an errand they keep working, and were working when I returned. They were very pleasant, asking questions, and letting me know how they would be cleaning. I was very pleased with the way they cleaned and have scheduled to have them come back. Both were very professional and hard workers.
Description of Work: Deep clean my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Debra B.
10/2012
5.0
house cleaning
  + -1 more
I appreciated how she followed up with me and scheduled the appointment after I bought the coupon. However, they only sent one gal for the whole house.
Description of Work: I bought a Big Deal from them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kathleen S.
10/2012
5.0
house cleaning, blind cleaning
  + 0 more
I told them the things I needed done the most (bathrooms, vacuuming, scrubbing floors) and once they were finished, each of them then asked me what else I wanted. They cleaned blinds and bookshelves very carefully. All around both times a very good experience.
Description of Work: Second time I've had this company clean - 2 different young women, but both arrived on time and were very thorough and responsive to what I asked them to do. I had my home cleaned prior to surgery and 6 weeks later to get it really clean, since I was ready to start cleaning on my own again, but still can't do heavy cleaning. I'm considering giving a cleaning from these folks as a gift to my daughter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

wayne M.
10/2012
4.0
home & garage organization
  + -1 more
Worker came promptly; organized gift wrap closet and began organizing home office.
Description of Work: Organize home office

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Teresa B.
09/2012
5.0
house cleaning, home & garage organization
  + 0 more
Stephanie brought boxes and items out of an out of control room used for crafting. We sorted through items evaluating for further organization. We determined what was trash, what could be donated and items were then reorganized by usage. We made a big dent in the project but were not able to complete with in four hours. Stephanie was pleasant to work with and patient with me. During the process I became emotional while sorting through pictures and cards I had made for my recently deceased husband. Thanks for the assistance!
Description of Work: Moved boxes to sort contents by usage. Assisted in sorting items and combining like items. Removed donations and garbage from the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Erin P.
09/2012
5.0
house cleaning
  + -1 more
They clean our house biweekly and do a great job, good attention to detail and they clean very quickly.
Description of Work: I received the cleaning deal online and now use their housecleaning services biweekly. They do a great job and are great at communicating if I need to change days/times. I have an alarm at our house and dogs so really wanted to be sure to find the right company to trust.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JULIE G.
09/2012
5.0
house cleaning
  + -1 more
As I described above, Julian did everything I requested, very thoroughly. He was personable, and professional. He is hard-working, attentive to detail, and I would recommend him to anyone.
Description of Work: I requested that the house cleaner, Julian Alexander, focus on the floors. I have linoleum tile squares in the kitchen, which I've had difficulty cleaning, and hardwood floors in the rest of the house, with a rug in the living room. I also asked to have the bathroom cleaned. He vacuumed, dusted, and cleaned the hard floors, and cleaned the bathroom and part of the kitchen, being careful to use a non-abrasive cleaner on the tub, which had been refinished. I have a cat, so there was extra fur and yard litter around; Julian was thorough about vacuuming the furniture and rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

ALLISON F.
08/2012
5.0
house cleaning, home & garage organization
  + 0 more
Keri is very pleasant to work with, she has cleaned our home for many years. She is honest, usually very prompt and the house always looks neat and tidy when she is done. She is very responsive to all our special requests especially because we have hardwood floors and stone bathroom floors that need different treatments.
Description of Work: She has cleaned our home for 7 years. General cleaning of entire home. Every week she would tidy and clean all major rooms including children's rooms. She changed sheets, and removed cobwebs. On special basis she has cleaned kitchen cupboards and refrigerators, and even once or twice tackled the MESS that teenagers make of their rooms- sorting clothing and homework from projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Matthew S.
08/2012
5.0
house cleaning
  + -1 more
Excellent, very satisfied with the job and the professionalism. I would definitely use them again.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathleen S.
07/2012
5.0
house cleaning
  + -1 more
Wonderful work! Attention to detail and care with my home. She asked if I preferred all natural products or a combination, she was on time and worked the whole 4 hours. I highly recommend her work.
Description of Work: Wonderful work! Attention to detail and care with my home. She asked if I preferred all natural products or a combination, she was on time and worked the whole 4 hours. I highly recommend her work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KaRene M.
06/2012
5.0
house cleaning
  + -1 more
My house is much cleaner. I had a very good experience. They did a great job. The young ladies were cheerful and pleasant to be around. They were very prompt. It was fast, clean, and pleasant. I'm going to start having them come once a month now.
Description of Work: They did a special, 6 hours of housecleaning and I had them for 2 more hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia P.
06/2012
5.0
house cleaning
  + -1 more
They went right to work as soon as they arrived and worked steadily until they were finished. They did a thorough job with little instruction. I was very pleased with their work.
Description of Work: Cleaning bathrooms (2), dusting, sweeping and mopping wood floors, vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Michelle J.
06/2012
5.0
house cleaning
  + -1 more
They did a great job with a thorough cleaning, moving furniture to get all the floors washed, and even wiped down the walls! I was pleased with the results. Thank you ~ Michelle
Description of Work: A good spring house cleaning was what they performed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ralph M.
06/2012
5.0
floor cleaning, house cleaning
  + 0 more
We were very pleased with A Kays Busy Maids. We have already scheduled our next appointment.
Description of Work: A Kays Busy Maids did a fabulous job. She is professional, friendly and detail oriented. We will definitely use her services again. She cleaned all kitchen surfaces including the microwave, inside and out. Our wood floors were done to perfection. Both bathrooms were spotless when she left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Greg M.
06/2012
5.0
house cleaning
  + -1 more
It went great. They showed up a little early and worked all afternoon cleaning. When they were done the areas looked awesome. Money well spent!
Description of Work: They came in and cleaned the kitchen, bathrooms, and floors of our newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Ilse D.
05/2012
5.0
house cleaning, home & garage organization
  + 0 more
A. Kays went out of their way to accommodate me, helping me get my house in shape for my son's birthday party. They were able to fit me into their tight schedule. The woman who showed up was on time, extremely energetic and conscientious. She even stayed longer than required, in order to do the job to her own very high standards. I was so impressed and so grateful. I will never use anyone else.
Description of Work: The service was 8 hours of house cleaning for 200.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna S.
05/2012
5.0
house cleaning
  + -1 more
Valerie, very new to Kays Busy Maids, did a good job, was pleasant, and cheerfully completed requested tasks. The kitchen especially looked great.
Description of Work: Large, old kitchen and two bathrooms needed deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Larry H.
05/2012
5.0
house cleaning, home & garage organization
  + 0 more
Their service was fine. They did a good job. They showed up on time. I have nothing but good things to say about them.
Description of Work: They cleaned up a cabin we were renting. It was about $160.00 for 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Shira D.
05/2012
5.0
house cleaning
  + -1 more
They are good in showing up when they say they are going to. They are very flexible in what I want them to clean in each visit.
Description of Work: I use Kays Busy Maids for house cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dan J.
04/2012
5.0
house cleaning
  + -1 more
Our experience has been exceptional. They are prompt, friendly, incredibly thorough and identify our cleaning needs without prompting. On their first visit, the job was bigger than they had anticipated but they made arrangements to return the next day. We strongly recommend them.
Description of Work: We hired them to do some intense kitchen cleaning when we purchased two deals on Angie's List after a hiatus from having a regular house keep. They cleaned our floors, cabinets and ceilings. Their work was so thorough that we hired them to do our regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Naomi S.
04/2012
5.0
house cleaning
  + -1 more
Great, they did a great job cleaning my house
Description of Work: Friendly and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

james J.
03/2012
5.0
house cleaning, carpet cleaners, floor cleaning
  + 1 more
The ladies showed up right on time, they were both friendly and professional, they worked longer than was agreed upon, didn't charge any more for staying longer, they did a fantastic job, I couldn't be more pleased with the service they provided.
Description of Work: Floor's, walls, ceiling fan's, carpet, rug's, bathroom's, dusting, the list goes on and on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Pam J.
01/2012
2.0
house cleaning
  + -1 more
Scheduled a whole home cleaning based on the "coupon" available through Angie's List. Got the appointment scheduled (very prompt response time to request). Provided a map and detailed directions due to where we live. Came home the evening of the scheduled cleaning and the cleaner was still at our house because "she got lost for 3 hours". After waiting another hour after we got home (it was now 7:30pm), I asked the girl to leave. Reported this to the "owner" of the company and after she first told me that the girl had stayed longer than the coupon stated, she begrudgingly stated that if I wanted her to she would refund "some" of my money, or the girl would come back out and finish my cleaning "for free". Was not impressed at all with how this was handled and will not be using this company again. Not sure why the company thinks it's a good deal to "come back out and finish cleaning for free", when the cleaning was not finished to begin with. Oh well, I'll just have to continue my search for a quality, professional house cleaning service that I can count on.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$165

Jason R.
12/2011
5.0
house cleaning
  + -1 more
Keri comes out to the house every other week. This was a change for us, since we had weekly service in the past. But Keri actually leaves the house in a cleaner state than our prior house cleaners. And she needs about a 1/2 hour less time to do the work, which is great. Keri and her crew are very professional, always arriving on time, and are very pleasant to have around the house. Their rates are very reasonable - not the cheapest but not the most expensive. I would recommend using her service.
Description of Work: Bi-weekly cleaning. Very thorough - all surfaces, including baseboards, staircases, and light fixtures. The house is always very clean upon completion, and doesn't reek of harsh cleaning chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

1066 Turnstone Rd, Carlsbad, CA 92011

http://Kaysbusymaids.net

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Window Cleaning

FAQ

Kay's Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 6:00 PM

Kay's Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Kay's Busy Maids offers free project estimates.
Yes, Kay's Busy Maids offers eco-friendly accreditations.
No, Kay's Busy Maids does not offer a senior discount.
Yes, Kay's Busy Maids offers emergency services.
No, Kay's Busy Maids does not offer warranties.
Kay's Busy Maids offers the following services: Residential Housecleaning , Window, Move-In & Move-Out, & Construction Cleaning, & Interior Organizing.
Carpet shampooing Pressure washing

Contact information

1066 Turnstone Rd, Carlsbad, CA 92011

http://Kaysbusymaids.net

Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
7:00 AM - 6:00 PM