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Alex Appliances

Appliance Repair, Appliance Repair - Small

About us

Our company has been servicing residential consumers and also working with extended warranties, home warranties and manufactures in San Diego area since 1996. Our professional repair technicians meet the highest levels of performance: each technician is trained, registered with the Bureau of Electronic Appliance Repair, individually licensed and fully insured for the customer's protection. Today's appliance repair work demands an advanced set of skills and comprehensive understanding of mechanical, electrical, and electronic systems. At Alex Appliances, we train our technicians to be experts in these areas to ensure that we are able to correctly service any of the complex brands of all the appliances. We usually are able to provide service the same day you call us.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 126-150 of 168 reviews

Samuel I.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Alex is prompt, courteous and a lifesaver! I will call upon his services again if needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg O.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired issues with GE fridge, gave good advice over phone (twice) on follow up non related issues, to avoid repair cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LINNEA D.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: We woke up in the morning to find that our refrigerator had quit. Most of the food in the freezer compartment was thawed to some degree, and the food in the refrigerator compartment was barely cool. I called our go-to appliance repair guy, but he was booked for 2 weeks. He recommended calling Alex, which we did. Technician Michael arrived about 3 hours later, right on time; he cleaned and adjusted the works and replaced a failed part, which he had with him on his truck, and all was well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

LINNEA D.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: When we finally decided to relight the pilot light in the wall heater that heats our house, we couldn't get the thermostat to turn it on. We called Alex, who came and worked with the wiring, got the heater started, and advised us to do some work removing dust from the interior to keep it running well. His company has evening hours, and he was able to come the evening of the day we called. Alex told us about a free service SDGE provides to check out and turn on heaters. We had used his company before (Michael was the technician who fixed our refrigerator) and had been very happy with the service. If we had it to do over again, we still would have called Alex rather than SDGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Paul S.
12/2015
5.0
appliance repair
  + -1 more
Great
Description of Work: The handle on my Kitchen Aid dishwasher broke. Alex came to the house, and corrected the issues that led to the handle breaking, which was the installation, and then replaced the handle. The machine opens and closes better than ever. He did what I needed him to do, his price was reasonable. His work was terrific.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Linda H.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher needed new computer card. Ordered it and a few days later installed it. Serviceman was very amicable, efficient and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Raymond C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our washing machine was acting up. Alex came out to diagnose it and he suggested a repair that I could do at very little cost rather than having him do it (if I wanted). I'm handy, so I took his advice. Other than the home visit, he didn't charge anything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna T.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike R.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced heating element and cleaned dryer that smoked badly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Judy B.
05/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: hired another service who got back to us first

Rating CategoryRating out of 5
responsiveness
3.0


MICHAEL D.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Alex came to check on fridge making noise. As it was not making noise while he was here (of course)he educated me about fridges and gave me provisional diagnosis of noise. Very professional and knowledgeable. Will definitely call him if/when fridge finally seems to be gasping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Bonnie B.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: repair refrigerator/freezer by replacing a switch. They came promptly on a Saturday, where other co. did not return my call. I felt the price was high but service was on time and professional.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$335

Edward C.
04/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Alex advised (much to my surprise) that he does not book service appointments via Angie's List. Despite this "inconvenience," I still decided to book another appointment directly with Alex. He kept this new appointment and arrived on time. After he diagnosed the problem with my appliance and quoted me a price for the new part that seemed way too high, I decided to pay him his $35 service fee and politely decline his service. I then contacted another vendor who provided a different and much cheaper diagnosis that eventually solved the problem.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$35

Kristine Nelson S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Looked at washer, gave true estimate, we decided to buy new machine. |Principal was honest and straight forward. definitely use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

RICHARD G.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced our Viking gas range and evaluated our Samsung washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margaret L.
02/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: We needed the drum replaced on our dryer. Alex came out and looked at it, and gave us an estimate. He ordered the part and came back and repaired it. |My only complaint was that the part was sent to my house, and when he repaired it, he wouldn't take the old part away. I even offered to pay, and he said no. |Luckily my lawn guy did take it to the dump for me!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Dyanne W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: fixed my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Patricia M.
01/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Microwave stopped working - he replaced the motor and afterwards not only did the microwave still not work, but he disconnected the power to the turntable so it was worse then when he started.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Mary Anne H.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jonathan M.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My freezer was not working correctly. I called Alex Appliances, and they came out the next day. The repairman evaluated the situation and told me my thermostat was failing and he would order the part, which would take about 2-3 days to get in. He called me the next day and said he was able to find the part, and came later that morning to install it. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Contact information

3455 Caminito Siera, Carlsbad, CA 92009

http://www.alexappliances.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Alex Appliances is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Alex Appliances accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Alex Appliances does not offer free project estimates.
Yes, Alex Appliances offers eco-friendly accreditations.
No, Alex Appliances does not offer a senior discount.
Yes, Alex Appliances offers emergency services.
Yes, Alex Appliances offers warranties.
Alex Appliances offers the following services: Appliance repair

Contact information

3455 Caminito Siera, Carlsbad, CA 92009

http://www.alexappliances.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM