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Alex Appliances

Appliance Repair, Appliance Repair - Small

About us

Our company has been servicing residential consumers and also working with extended warranties, home warranties and manufactures in San Diego area since 1996. Our professional repair technicians meet the highest levels of performance: each technician is trained, registered with the Bureau of Electronic Appliance Repair, individually licensed and fully insured for the customer's protection. Today's appliance repair work demands an advanced set of skills and comprehensive understanding of mechanical, electrical, and electronic systems. At Alex Appliances, we train our technicians to be experts in these areas to ensure that we are able to correctly service any of the complex brands of all the appliances. We usually are able to provide service the same day you call us.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 151-168 of 168 reviews

Ginger S.
12/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: He put a new drain pump in our dishwasher. When I turned it on it leaked water all over the bamboo floor. He failed to replace the hose and clamp and it came detached. He was late arriving the first time, but was prompt in coming to fix the leak. |I hired someone else to fix the problems.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$250

James P.
12/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Frigidaire oven would not heat up. 9/22-called and made an appointment-son of the owner set it up for 9/26 in the A.M. 9-26: called to verify appointment; our appointment was misplaced (son of owner handling appouitments while his father was gone). Still serviceman came out that afternoon: Oven circuit board is out and it has to be ordered. 9-30 part came in and the circuit board was installed ($310.00). However the faceplate did not peel off the old circuit board- needs to be re-ordered if can be located. 10-2: Faceplace found and serviceman installed it for an additional $50.00. Serviceman was excellent: Son of owner-the exact opposite: be sure the appointment is made with THE OWNER HIMSELF NOT FAMILY... The son's attitude was the sole reason for the "B" rating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Laura G.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We used Alex Appliance and were very satisfied with the service he provided and the price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott G.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Clean coils and replaced timer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Teresa L.
08/2014
5.0
appliance repair
  + -1 more
Went great!
Description of Work: Help determine cause of broken microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: No work needed

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Andrea L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had 3 appliances needing help all at once. Microwave, oven and ice maker in freezer. Alex fixed everything fast and explained what was wrong. Ice machine ended up working fine after him taking a look at it briefly. Wasn't charged for that which was nice. Heard of Alex Appliance from a referral, and also a good review on Angie's List. I would definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Claude D.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Took apart clothes dryer to replace belt and, without an extra charge, readjusted my SubZero fridge which was unevenly balanced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

William L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed refridge ice maker

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne H.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced circuit control on dishwasher, replaced fuse on stove hood, and drink dispenser handle on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$425

Gregory M.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Stove ignition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Paul C.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent! On time, neat, knew what he was doing. Original call was for ice-maker repair. Clothes dryer went out at the same time. Alex fixed it at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joelee T.
03/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He repaired my washing machine. I was very impressed when I called him and told him what was wrong. He helped me over the phone without any sort of pay and told me how to correct it. He came out to see me the same day I called and it happened to be in the evening on a weekend. He repaired it quickly and came with all the necessary materials.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard B.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James W.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer D.
03/2013
5.0
appliance repair
  + -1 more
N/A
Description of Work: What a great company, allowed me to call, ask questions and even gave me part numbers. I was deciding whether to go through our home-warrenty program or private, dependent upon the total cost of the repair. Alex was professional and informative. I really appreciated his knowledge and honesty. I was not able to use his service as my repair was going to be several hundred dollars much worth the cost of the co-pay through the warranty program, and unfortunately the person needed to be Whirl-pool certified, which he was not. Due to his quick response, and willingness to give me the information I needed to make that decision I will definitely keep his information and recommend his company for both knowledge and honesty.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth H.
01/2013
5.0
appliance repair
  + -1 more
See above.
Description of Work: Inspected, diagnosed sensor failure, replaced sensor. Same day service, fast, prompt, clean, xtra helpful. Offered free call back if not fixed. No further problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

James P.
09/2012
5.0
appliance repair
  + -1 more
Excellent
Description of Work: The services were advisory concerning a problem I was having with my refrigerator. My refrigerator is a side-by-side and cold air was not coming in from the freezer side. Alex instructed me on what to do myself to correct the problem. I did what he suggested and the problem resolved itself. A three minute conversation with Alex solved the problem and I am very pleased with the results.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3455 Caminito Siera, Carlsbad, CA 92009

http://www.alexappliances.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Alex Appliances is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Alex Appliances accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Alex Appliances does not offer free project estimates.
Yes, Alex Appliances offers eco-friendly accreditations.
No, Alex Appliances does not offer a senior discount.
Yes, Alex Appliances offers emergency services.
Yes, Alex Appliances offers warranties.
Alex Appliances offers the following services: Appliance repair

Contact information

3455 Caminito Siera, Carlsbad, CA 92009

http://www.alexappliances.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM