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A Kays Busy Maids

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Window cleaning. Organizing.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 301-325 of 550 reviews

Jill S.
05/2013
1.0
house cleaning
  + -1 more
I purchased an Angie's List deal. After talking to someone to set up the house cleaning, and arranging to miss a day of work to meet them at my home, no one showed up, and no one called to follow up.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$179

Nancy E.
05/2013
5.0
house cleaning
  + -1 more
They did a really good job. The one thing I did not like was that one of the workers commented it was really expensive and that I got a good deal on it and commented that a couple times. Almost like they wanted me to give them more money. They were good through and I would use them again. They did everything, vacuumed, cleaned bathrooms, windows and really a good deal. They were all really nice. They had three people come to do the work.
Description of Work: I used A Kays Busy Maids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$249

Michael C.
05/2013
5.0
blind cleaning, house cleaning
  + 0 more
I use them many times a month for regular cleaning. We enjoy having them help us out.
Description of Work: My blinds were cleaned by the girls today. They normally just do regular housecleaning several times a month. The dust accumulates so quickly on our blinds. They used a special non static blind cleaner spray and microfiber cloths to wipe them clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jill H.
05/2013
1.0
house cleaning
  + -1 more
I had scheduled 6 hours of housecleaning with this company. The employees apparently came to the house but did not call or knock on my door when the didn't get an answer to the doorbell. I called to reschedule and the supervisor complained that she had to pay her workers $100 even though they did not do the job. I rescheduled a second time and no one showed up, no phone call from the supervisor, no response when I called to inquire what the problem was this time.
Description of Work: none

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David T.
05/2013
5.0
blind cleaning
  + -1 more
Everything went very smoothly and they are such a nice team to work with. On time, detail oriented, and they bring all needed supplies. Which saves me the time from going to home depot.
Description of Work: I had them in addition to regular weekly housecleaning hand clean my blinds and shutters on the inside of our beach home. they did an excellent job. i will start to have them do the blinds and shutters monthly now in addition to the weekly regular housecleaning they already do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeffrey S.
05/2013
5.0
house cleaning
  + -1 more
They arrived on time, had all their own equipment and requested to review the home prior to starting. We discussed concerns and they went to work. Mother/Daughter team. Worked well together, very efficient and thorough. When finished, the house looked and smelled wonderful. They exceeded my expectations in all areas. Very impressed with their attention to the little things. Seemed to really care about the final result and not just try to impress the new client. We were happy with the products they used which did not affect my wife's allergies. We hired them for future cleanings. Would recommend them to others.
Description of Work: House in serious need of major cleaning. Purchased their discount. They performed a deep cleaning of both upstairs and downstairs including dusting, cleaning all surfaces, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria S.
05/2013
5.0
house cleaning
  + -1 more
It went very well. She did a great job
Description of Work: She cleaned the house very thoroughly. She is reliable, friendly & eager to do a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Leonard K.
05/2013
5.0
house cleaning
  + -1 more
When the cleaners arrived, they set up a plan by discussing with me everything that I wanted them to clean. I have a 2 bedroom 1 bathroom that I share with a roommate and 2 large dogs. My house was in serious need of cleaning. Both the maids who worked in my house were professional and did a great job. After they left, I did not find anything that was overlooked. I was also surprised by how thorough they dusted throughout the house. This was my first time to hire a house cleaning service, A Kays Busy Maids did a great job and I don't see any reason to hire a different company in the future.
Description of Work: I purchased the deal on Angies list for "4 hours of green housecleaning for $165". A Kays Busy Maids gave me two cleaners worked in my house for 2 hours. When they were finished with the initial 4 hours, I purchased an additional hour (2 cleaner for 1/2 hour) to do some addition cleaning. I had them clean the bathroom and shower, kitchen, interior windows, vacuum the living room carpet, clean and dust everything in the living room and dining room, and clean the couch. I asked them not to clean the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine G.
05/2013
3.0
house cleaning
  + -1 more
The shelves in my front bathroom were not dusted and neither was my mirror. When I went to my back bathroom the shower doors were off the track and I had to call someone to replace them. I was not real happy about that.
Description of Work: Cleaned, vacuumed, mopped floors, dusted

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$225

Response from A Kays Busy Maids
The shower doors were already off the tracks when we started cleaning the shower. They are old and missing the button part of the shower door the holds the glass doors in place. We dusted all the shelves you speak of but you had those shelves covers in greasy bottles of hair products. The type of bottles like hair spray and hair gel and it dried to the bottles like super glue. We cleaned your entire home from 8am until 3pm with two people and even disposed of your trash ourselves. You know we did a great job cleaning but when we arrived to clean you said something about how you have had people from Mexico clean for $8.00 an hour and we explained we have overhead and taxes to pay and have to charge a fair market price that comply's with local competition's prices. You also complained that we do not wear uniforms that match to clean in. That is just silly. We wear comfy work out clothes because it's housecleaning.

michelle L.
05/2013
4.0
house cleaning
  + -1 more
They were very thorough, but got maybe half cleaned that I needed cleaned in the time they were here.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$165

Response from A Kays Busy Maids
Thank you for having us in your home and giving us the chance to clean for you.

David T.
05/2013
5.0
house cleaning
  + -1 more
I would give this company an A+ in every area of cleaning.
Description of Work: They came back today and we will have this company weekly. Excellent work and very friendly business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry O.
05/2013
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
They showed up on time, cleaned thoroughly even with the clutter from our small children (and grown up clutter, too), and made sure everything was perfect.
Description of Work: They did an outstanding job cleaning my house and took extra time and care to ensure everything was spotless. They found places to clean that I didn't even know existed, likely because those places were covered with dust to begin with. My house was the cleanest it's been since we moved in six years ago. I highly recommend A Kays Busy Maids!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from A Kays Busy Maids
Thank you so much! We really like cleaning your home. See you next week for your next cleaning.

Bonnie D.
05/2013
5.0
house cleaning
  + -1 more
We are very happy with the results. We feel very comfortable with Kay's coming into our home when we are at work so when we get home the work was done. They did a very detailed cleaning.
Description of Work: Our house was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A Kays Busy Maids
Thank you so much! We really like cleaning your home.

Stella A.
04/2013
5.0
house cleaning
  + -1 more
It went well. We did have a date and time mis-communication. But they were able to accommodate me at my schedule.
Description of Work: Full house cleaning - kitchen, baths, floors, dusting. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Fred J.
04/2013
5.0
house cleaning
  + -1 more
The two ladies arrived at a good time, and cleaned our house, upstairs and downstairs, very efficiently. I was satisfied in every way with their work. We would very much like to have these two ladies (or two others of the same quality, if they are not going to be available, every six weeks.
Description of Work: .The two ladies arrived

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from A Kays Busy Maids
Thank you so much. Rosie and Odu like cleaning your home too.

Kim C.
04/2013
3.0
house cleaning
  + -1 more
Keri doubled the price without warning and expected that I would pay because "I could afford it." We had an agreed upon price of $160. The last service date, Keri told me she was exhausted and could she please show up the next day. I said sure and expected her to show up the next day. Instead she texted me and doubled the price to $45/hr per person. I told her I didn't appreciate her not giving me a heads up and asked her to come one more time for the agreed upon price and then we could part ways. She refused to come one more time at the agreed price. Keri has worked with me since August 2012. Her work was good enough for me to keep her at the agreed price, but she was no better then some other housekeepers I've had. She was pleasant and usually showed up on time, but sometimes forgot to do things and one time brought help that was poor. She now works with her mom who is very nice and experienced. My big complaint is that she doubled the price without giving me a heads up. This left me in a bind. I either paid the enormous sum for a housekeeper or was left with a dirty house. I picked the dirty house and now have a very pleasant housekeeper with a reasonable price.
Description of Work: Regular housekeeping services from 8/30/2012 thru 4/5/2013

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$160

Response from A Kays Busy Maids
The only reason the price was increased was because you added on more cleaning then the agreement for $160.00 You added on six patios to be cleaned. Added on sweeping the garage floor. Added on taking out your recycling/trash. Added on hand wiping the built in wood cabinets with a special bee's wax. Added on loading and unloading your dishwasher. All of these you added on after we agreed to $160.00 And you did not understand why it should cost more. A few times you even to do other things like help put your fake Christmas tree in a box and then put up high on a shelve above your car in the garage by use of a ladder. Which you never paid for us doing this. I did not say anything because it was one time thing you asked for but it took an extra 40 minutes to do and any reasonable person understands this is a business and you cant go in for a hair cut somewhere and expect a hair dye for free. I did not raise your price for the agreed upon cleaning of $160 worth of housecleaning but only the extra stuff. We would of came out to clean the day you had us scheduled but you were not willing to pay for the extra stuff done. And insisted we keep doing the extra stuff for no extra money.

Matt G.
04/2013
5.0
house cleaning
  + -1 more
Very thorough and very clean.
Description of Work: Move-in house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from A Kays Busy Maids
Hi (Member name removed) Thank you for your business. We appreciate it and will gladly clean anytime for you

Marc R.
04/2013
5.0
house cleaning
  + -1 more
Even cleaned baseboards and cobwebs out of the ceiling corners! Two hard working women made my house ready for my mother-in-law to visit. There was nothing missed.
Description of Work: Four hour house cleaning service (two people for two hours). Cleaned all floors, horizontal surfaces, and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from A Kays Busy Maids
Thank you for your business.

Linda B.
04/2013
5.0
blind cleaning, house cleaning
  + 0 more
Keri and her mom arrived promptly and asked what I expected to have cleaned. There was no problem communicating what I wanted accomplished with them. They started immediately and worked quickly and efficiently during the entire four hours they were here. I am very pleased with the result and will definitely use them again, and recommend them to my friends.
Description of Work: Thorough house cleaning starting with the ceilings to the floors, and everything in between.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from A Kays Busy Maids
I will call you soon. Thank you for writing a review. We appreciate your business

Patricia M.
04/2013
5.0
house cleaning
  + -1 more
I purchased a 6 hour 169.00 cleaning coupon. Two workers arrived on time and completed the tasks I gave them.,
Description of Work: Cleaned 3 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Burtrando M.
04/2013
5.0
house cleaning
  + -1 more
Everything the ladies did clean was superb. I just thought I was getting 4 hours and not 2 with 2 people. I had more windows that needed cleaning. Overall, they were very nice and responsive, and came on the same day that I called. Would use them again.
Description of Work: Paid for 4 hours of housecleaning. It was actually 2 cleaners for 2 hours. Although I did not that that was actually comparable, the ladies did a great job of cleaning the stove and the downstairs windows. They were out of time after that so not all my windows got clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A Kays Busy Maids
I will look your number up today and give you a call this week. Thank you so much for your business.

BARRY L.
03/2013
5.0
house cleaning
  + -1 more
The two ladies showed up on time, were very easy to work with and did an outstanding job cleaning the house. They went over all the floors, cleaned the cabinets, the appliances, the bathrooms, the rugs, the walls, the closets and everything else. They were efficient and knew what they were doing. The person on the phone who set up the work was also very easy to deal with and very accommodating. I would definitely recommend this Firm to anyone who is looking for someone to make their move less stressful.
Description of Work: We were moving and the two ladies cleaned the whole house after the furniture was moved in preparation for the new owners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from A Kays Busy Maids
Thank you so much.

Marcia M.
03/2013
5.0
house cleaning
  + -1 more
The service turned out fine. They did a good job.
Description of Work: We purchased a Big Deal from them for housecleaning work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from A Kays Busy Maids
Thank you so much!

David Z.
03/2013
2.0
house cleaning
  + -1 more
They didn't show up on the date agreed upon. They missed cleaning the patio which I paid them extra to clean. Once I let them know about the patio they did return and clean it.
Description of Work: Housekeeping for a move out of my rental.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

$200

Cynthia P.
03/2013
5.0
house cleaning
  + -1 more
Keri and her mom comes every 2 weeks and does a wonderful job. I have three dogs and I very much appreciate the patience and kindness she shows them. And she returns all three dog to their proper places before she leaves.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from A Kays Busy Maids
Thank you! We enjoy cleaning for you.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Hauling

FAQ

A Kays Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

A Kays Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Kays Busy Maids does not offer free project estimates.
Yes, A Kays Busy Maids offers eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.
A Kays Busy Maids offers the following services: Housecleaning. Window cleaning. Organizing.
Ask for details.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM