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A Kays Busy Maids

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Window cleaning. Organizing.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 251-275 of 550 reviews

joan M.
08/2013
4.0
house cleaning
  + -1 more
They showed up on time and they were very kind.
Description of Work: Purchased a home cleaning Big Deal with A Kays Busy Maids.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Fred J.
08/2013
5.0
house cleaning
  + -1 more
We are very satisfied with the work.
Description of Work: It was a big deal for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MICHAEL S.
08/2013
4.0
house cleaning
  + -1 more
Two ladies were assigned to our house. The primary woman was very efficient & conscientious. I wasn't as pleased with the quality of her assistant's effort and thoroughness (when vacuuming the couch, she vacuumed over the through pillows instead of under them), We were pleased with the overall appearance of the house when they were done.
Description of Work: Light housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Lynda U.
08/2013
4.0
house cleaning
  + -1 more
On time and very pleasant. Completed house cleaning as arranged - nothing to rave about but also nothing to complain about.
Description of Work: House cleaning services

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Annette ..
08/2013
4.0
house cleaning
  + -1 more
They did everything as mentioned in the ad except cleaning the track of the sliding glass windows. They should not mention it if they aren't going to do it. Everything else was cleaned very well.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$179

David T.
08/2013
2.0
house cleaning
  + -1 more
The daughter of the mother daughter team failed to show not just today but last week as well. The mother is older and consequently the job takes twice as long while the cleaning is only adequate. Frankly I am disappointed. When the daughter shows up, I would more than give them a passing grade.
Description of Work: The house was cleaned but only just.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$150

Martha M.
07/2013
5.0
house cleaning, home & garage organization
  + 0 more
all ok. I can now get two cars in my garage.
Description of Work: Provider helped us clean out and organize our garage. They did a very good job and very efficient. The only problem was in scheduling the work. It was originally scheduled for 7/26 and no one showed up. When I called keri she said she had us scheduled for 7/31

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$159

Dave N. A.
07/2013
5.0
house cleaning
  + -1 more
They were here on time and they worked the whole time. They were also very personable and professional. They did a great job.
Description of Work: They cleaned the whole house excluding a couple bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Catherine V.
07/2013
5.0
hauling services, house cleaning, home & garage organization
  + 1 more
Getting that room cleaned out of old materials and fabrics feels great. I dreaded going in to work because things were old and not usable. Now I can see everything I have to work with, where it is and will not hesitate to keep the new concept of "if it is more than a year old and you don't use it, get rid of it". It was one of the best exercises in I really won't use this and maybe someone else could, thus the Good Will Store. Now I can breathe and get my artistic energy going when I go into the sewing room. Before it was overwhelming. Take a deep breathe! My assistant, Nancy, would not let me carry the heavy bags downstairs. I have a bad back and she jumped right in and did the heavy lifting. I would recommend Kay Busy Maids for anyone who wants to tidy up an area and just can't get going without some outside guidance and organizational skills. Thanks Kay Busy Maids!
Description of Work: The provider arrived on time. We got right to work on clearing and organizing my sewing room. It was wall to wall boxes. We basically emptied the room, I selected which items and materials I wanted to keep, and Xoom..it was done in less than 4 hours. All the fabric's and pattern's I did not want were bagged to be delivered to the Good Will Store. Items I use and plan to used were put into plastic bins. Much of the old unusable things were sorted and put into the trash. My organizer was very easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
07/2013
5.0
house cleaning
  + -1 more
The services I got from A Kays Busy Maids worked out great. There was nothing we disliked about them. They were on time. They did the job very quickly. They did a very, very good job. We're very pleased with them. They came out on the day we set up on the time we set up.
Description of Work: I purchased an Angie's Big Deal to get some house cleaning done. I was not charged anything extra. I was just charged the initial price of the Big Deal. They came out soon after we purchased the Big Deal. They were helping us to get ready for something on July the 4th.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Romay W.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
They arrived on time and took off in two directions. They vacuumed my Persian rugs and swept and damp moped all of my wood floors. They cleaned all of the tile floors. They cleaned all three bathrooms and kitchen and polished my granite countertops. I never had to say a word. Keri has worked for me on and off. The only reason that I don't have her all of time is that I have a lady who has worked for me for 20 years. When she is unable to come, I call Teri. She has always found time for me. Teri is great. I am so glad that I found her on Angie's List.
Description of Work: Keri and her mother cleaned my house with three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lori T.
07/2013
2.0
house cleaning
  + -1 more
It went terrible. The man who came to do the cleaning was lacking supplies and training. The owner of the company came by with her dog to give an estimate. I felt it was very unprofessional to bring the dog.
Description of Work: I was having them do a pre move in cleanining of the whole place.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from A Kays Busy Maids
The only supply he didn't have was a carpet cleaner to shampoo your carpets. That was because we don't shampoo carpets and he wasn't hired to shampoo your carpets. I find it funny you gave a bad review because you tipped him a lot and bought him lunch and dinner that day. He actually is very experienced but your so use to getting what you want and were upset we wouldn't shampoo your carpets. We told you before we came were not carpet cleaners were housecleaners. Before we left your house that day I had both your husband and you do a walk through if the house and you said it looked great. So what if I had my dog in my car each time I stopped by to come check on the person cleaning in your home. It was a Saturday and I live down the street from where you were moving into and I was just stopping by to check on the work being fine. That is not unprofessional to leave my dog in my car.

Patrice C.
07/2013
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
There were some communication glitches . The team arrived an hour Early with no call . By chance I was home. I was expecting the Owner for whom I was paying for but she called the next day To apologize and see how it went. She then gave me a price for the whole house which was much Reasonable than the 270 which included overtime. Seems its more if you want girls who speak English. Little confused about pricing . Bottom line is Rosy a Ody were easy to work with and a Very nice job.
Description of Work: This was a first cleaning. Rosy and Ody cleaned the whole house : kitchen first all Outside surfaces stainless steel appliances , glass table and door; Two Bathrooms , den, Two bedrooms. dining and living room, Mirrored doors and hardwood floors throughout and vacuumed area rugs and under couch cushions. They used Meyers products which was an extra cost and I provided Floor cleaner . Rosy and Ody worked very well together and did a Great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$270

David T.
07/2013
5.0
house cleaning
  + -1 more
It went great and everything got finished in time for my sister to visit
Description of Work: The girls cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeffrey R.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
We have utilized their whole house cleaning service. They are very thorough and have not refused any request so far. They bring all their own supplies and vacuum. We have more than one dog and they are very comfortable with them. We have a lot of dog hair and they take care of it with a smile. We recommend their services.
Description of Work: A team of two came to clean the whole house and we have continued to use there services for cleaning. They willing do little extras as needed. They vacuum under the couch and under the couch cushions. They have been very thorough in the bathrooms and the kitchen. They are friendly and courteous and arrive with a smile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robin L.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
From first phone contact to end-of-job my experience with A Kays Busy Maids was positive. Arranging a cleaning date was not complicated, and both the owner of the business and her mother arrived on time ready to work . They were very accommodating - several things were going on in the house at once - as they worked their way through the house, including my teenager's room. They stayed even longer than the two hours in order to complete everything. The house is spotless, and I will likely call them again when I need another cleaning. Thank you, A Kays Busy Maids!
Description of Work: Vacuum rugs, wash all floors, clean/sanitize bathroom, dusting in all rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Peggy H.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
I thought they did a great job. Very pleasant Mom and daughter team. I have had the same job performed by others for $80.00 so I know it can be done for less. The other team also included the oven, fridge & window in their price. The only reason I did not stay with the other group is because the person who scheduled their visits was not reliable and several visits were missed. I know Keri and I agreed on $100.00 - for future cleaning - I'm hoping we can just rotate the cleaning of the oven and windows when needed and not charge more to clean those items.
Description of Work: small 1 bedroom 725 square foot condo - cleaned, dusted and mopped floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John S.
07/2013
1.0
house cleaning
  + -1 more
It was absolutely terrible. They didn't clean. They were late, they got lost. I actually was having it cleaned because we were having a party so my mom was here while I have to go to a reception before the party. They said that my mom was rude to them and abrasive on the phone because she didn't want to give them my cellphone number because that would have interrupted me during my reception, which my mom did give them and they called me in the middle of the reception. I didn't know if that point should I just call the whole thing off or what but I proceeded with it and it just went downhill from there. They came in in flip flops, little shorts and tank tops and ran around my house barefoot. That was the other thing that was extremely disgusting. I was not expecting that.
Description of Work: We used the "Big Deal" that we purchased for the services of A Kays Busy Maids. It was for a whole house cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$189

Elizabeth G.
07/2013
4.0
house cleaning
  + -1 more
I have used Kay's Busy Maid Service for several months and I am very happy with the service that they provide. The staff is very efficient and friendly.
Description of Work: Housecleaning Services

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from A Kays Busy Maids
Thank you for taking the time to write a review. We appreciate your business

Sheridan B.
07/2013
4.0
house cleaning, home & garage organization
  + 0 more
After a series of mis-communications and cancellations on our both parts, we finally were able to schedule this project. Two people came to complete the job, offering good suggestions and ideas about how I could more effectively use the closet space and clear the floor and table tops in my home office. The effect was so impressing that it inspired me to continue on other organizing projects. I have never used a professional organizer before, so I was a little surprised that she didn't come with some storage boxes, wall hooks, etc. to complete the project. Fortunately, my handy husband was home and we had all of the items they sought to improve the outcome of the job. In the end, I am happy with the results! Thanks!
Description of Work: Cleaned and sorted a large walk-in closet and assisted with reorganizing my home office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Vivian T.
07/2013
4.0
house cleaning
  + -1 more
Actually, they didn't do an excellent job. There was still grease left on my counter top and I had to tore about after they left and I had given them some cabinet cleaner and special cabinet cleaners to do my cabinet and some of the cabinets were missed. You know I was trying to avoid giving bad feedback. It wasn't as good as I expected what I wanted was my cabinet and my counter top to be really clean. I would not use them again.
Description of Work: I used A Kays Busy Maids big deal purchase in January. They did kitchen cabinet and counter top cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$189

Susan W.
07/2013
4.0
house cleaning
  + -1 more
I thought this price was a little high. It did not seem like a great deal. Refridgerators and appliances were not included.
Description of Work: I hired them for a whole house cleaning. It was $179 of work for two people for four hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$179

Todd E.
07/2013
5.0
house cleaning, floor cleaning
  + 0 more
Keri was great! Accommodating and responsive in scheduling our service and keeping informed as to exactly when she'd arrive. As soon as she got here, she and her assistant dove right in and worked all out for 2 hours (that was the coupon deal). We're very happy with the service and will likely use her again.
Description of Work: Keri swept, vacuumed and damp mopped our three bedrooms and three bathrooms. Our home is hardly e model of cleanliness but when she was done, everything was spotless and smelled great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nicholas T.
07/2013
5.0
house cleaning
  + -1 more
The house looked amazing. I left for work that morning and when I came home, the house was spotless! They did a really great job and I will be looking into them coming every other week to keep the place clean!
Description of Work: Cleaned our house before Thanksgiving guests came over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathleen C.
07/2013
5.0
house cleaning
  + -1 more
Great. On time, pleasant, worked hard while they were here.
Description of Work: Cleaned bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Hauling

FAQ

A Kays Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

A Kays Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Kays Busy Maids does not offer free project estimates.
Yes, A Kays Busy Maids offers eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.
A Kays Busy Maids offers the following services: Housecleaning. Window cleaning. Organizing.
Ask for details.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM