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A Kays Busy Maids

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Window cleaning. Organizing.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 226-550 of 550 reviews

Karen T. K.
10/2013
3.0
house cleaning
  + -1 more
The deal was for 4 hours, but 2 people came and only stayed 1 1/2 hours for a total of 3 hours. The job was okay, not great.
Description of Work: Light house cleaning as per Angie's List discount.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Kays Busy Maids
We stayed until we ran out of things to clean. We had the person home check everything and he said it looked great. So we left because he said everything looked great and nothing else was needed.

Nancy L.
09/2013
4.0
house cleaning
  + -1 more
Friendly, brought own supplies, punctal, thorough, worked steadily, finished quickly, were flexible at working out of my way, and around the carpet cleaners. Maybe the stove top and some stains on floor could have received a bit more scrubbing.
Description of Work: total housecleaning of a large house, the house looked very clean.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Randy M.
09/2013
4.0
house cleaning
  + -1 more
Very happy with Kays Busy Maids. I first had them over through an Angie's List offer. My wife and I were so pleased we now have them come out once a month to clean our 2500 square foot home. They've always been on time, work hard, are thorough, and speak English.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$190

Response from A Kays Busy Maids
Thank you for taking the time needed to write a review. We appreciate your business

David M.
09/2013
5.0
house cleaning
  + -1 more
First off, I want to complement Keri on her flexibility. My weekly schedule tends to require frequent readjustments and Keri worked with me extensively in rescheduling her team's visit. This was very much appreciated. Now for the actual visit: The team of two cleaners arrived right on time and once we'd identified the rooms that needed attention, they got right to work. The house is a bit cluttered, but they cheerfully worked around that and in some cases, left the clutter quite nicely organized for "processing". The kitchen and upstairs bathroom were the real sore spots (especially the latter) and the team did a wonderful job on both. They also cleaned and dusted the living room and downstairs bedroom. The cleaning materials they used were very pleasant and the house smelled, well, "fresher" once they'd finished, My wife and I were very happy with the results and we've booked them for a follow-up session!
Description of Work: 6 hours of eco-friendly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from A Kays Busy Maids
Thank you for taking the time to write a review. We appreciate your business

Barbara L.
09/2013
5.0
house cleaning
  + -1 more
Kay certainly has high standards and did an excellent job. I would suggest that she work out any issues that she has with her team regarding her expectations, before they arrive. If she needs to be mentoring then it should not be done with a paying customer. One nitpicking thing is that when something is removed from an area so that it can be cleaned it should be placed back in the same location, not even the other side of a table or dresser. Overall, the house looked clean and felt very nice when she was complete.
Description of Work: Cleaned surface areas, tile floor, and vacuumed in the kitchen, living room, bathroom, and master bedroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrew W.
09/2013
4.0
house cleaning
  + -1 more
The service was performed as advertised. the workers were professional and hard working.
Description of Work: two whole house cleanings

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$360

Daniel O.
09/2013
3.0
house cleaning
  + -1 more
The persons showed up on time they brought a lot of their own cleaning supplies with them I instructed them what I wanted them to start with cleaning the Plantation shutters and the windows on the inside, they said we do not wash windows if I wanted the windows cleaned there would be an extra charge. I was not happy to hear they would not be washing my windows they were here about two hours then informed me they had to leave to go to another job, I was under the impression when I booked them they would be here for four hours two people. They Said they would return the next day, I took off work for this service, and was not happy they did not finish. They came back the next day,they had me leave a key outside for them, but the could not get in because the did not check that the inner door was left unlocked and the key did not fit. They then came back the next day but really did a lousy job finishing and completing the job to my satisfaction. She seemed to be more interested in booking for the future, but I would not hire them back. What a disappointment. I have learned my lesson not to do this again unless I have recommendations from others.
Description of Work: I wanted my home cleaned since I have been extremely busy with work the last three months. We also had new bathrooms constructed in our home so there was a lot of cleaning that had not been kept up and construction dirt.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$198

Response from A Kays Busy Maids
Your blinds in your bedroom need to be replaced. As they are falling apart and the paint on the blinds is chipping away. They are past cleaning. The key situation is just silly. The front door was locked and the key only opened the screen door. So we rearranged our schedule for the next day to fit your in and all this even though the key situation was a fail on your part.

Debbie R.
09/2013
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
The two ladies were wonderful. They came in on time. They did exactly what I asked them to do. They were wonderful. They did a fabulous job!
Description of Work: I purchased a Big Deal from A Kays Busy Maids and they did housecleaning, blinds, ovens, refrigerators and windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

John B.
09/2013
2.0
house cleaning
  + -1 more
I was first told they would meet me at 8:00 AM. Later they called back and changed the time to 1:00 PM. Then at 11:00 they called again and wanted to begin right away. After showing up, the provider immediately wanted more money. They did not even look at all the rooms in the house. They told me they could not do the work in 2 hours. I explained that I purchased what I thought would be 4 hours of cleaning. They then asked me if I had read the fine print. It say's 4 man hours. I do not appreciate vendors springing fine print details on me at the last minute.
Description of Work: The provider did nothing.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from A Kays Busy Maids
The coupon is for 4 man hours and the home you requested to get cleaned required two people working all day for a total of 16 man hours. It would of taken 8 hours each with two girls. We looked at the entire home before you got mad when we told you it would take much longer than you expected. Sometimes clients do not understand how long it actually takes to clean surfaces.

Everett T.
09/2013
5.0
house cleaning
  + -1 more
The provider cleaned the following: Bathroom"s Kitchen Den Living room Dusted and vacuumed all Showed on time, was friendly and brought all supplies.
Description of Work: The provider cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon L.
09/2013
4.0
home & garage organization
  + -1 more
Making contact and scheduling service took a few phone calls before I heard back. She arrived on time with her mother as assistant.They worked very hard to help us sort through our stuff and organize it. She seemed to be rushing through and was not as patient as she could have been with her mother or us. The overall experience was a bit unprofessional. Although our garage does look much better!
Description of Work: Helped organize our garage by sorting through boxes, setting up storage units, and reorganizing family photos, sports equipment, etc. in plastic bins.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$180

Mark G.
09/2013
4.0
house cleaning
  + -1 more
It went fine. The girls were pleasant and went about their work. I found the price of their service without the coupon to be high for my liking. Outside of that I would definitely use them again.
Description of Work: 2 housecleaners for 3 hours (6 people hours) They cleaned two bathrooms and several rooms including kitchen. Their work was excellent and efficient.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Jeffrey R.
09/2013
5.0
house cleaning
  + -1 more
They did a very thorough job of cleaning the house. I have not been able to have them come on a regular schedule but Keri has been very flexible to do periodic cleanings. The shower doors shine and the kitchen is very clean...both not easy to do well. They are willing to get behind easily moved furniture, under cushions, base boards, behind toilets, ceiling fans, all areas that are overlooked by most house cleaners. They sent a reminder email the evening before the scheduled date and arrived on time. They both come with a smile and work very hard. If you want something done, all you have to do is ask.
Description of Work: The house was cleaned top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chrisje F.
09/2013
4.0
house cleaning
  + -1 more
2 people showed up on time and started cleaning upstairs. They shared what had to be done - one did bathrooms etc. other dusting, vacuuming etc.. and then worked their way downstairs. Took about 4 hours and the they were done. Job done was good and satisfactory. Just thought it was quite expensive as it did not include cleaning of baseboards, windows etc.
Description of Work: Clean house as per Angie's special offer. $189 for cleaning of any size house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$189

Debi E.
09/2013
4.0
house cleaning
  + -1 more
I wasn't at home but I believe it was okay. Everything was fine, that's all I can say.
Description of Work: I had a big deal for A Kays Busy Maids for 6 hours of echo friendly cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$159

Jenny Q.
09/2013
3.0
house cleaning
  + -1 more
Provider responded promptly and date for service was scheduled. However, no one showed at the scheduled morning time. I left messages without a response initially. The provider eventually did return my call and stated that the service had been accidentally scheduled for the wrong date and offered to reschedule. When I told her that I needed the cleaning that day as we were having guests the following day, she was able to find 2 cleaners to clean that afternoon. Not ideal, as we had planned on an AM cleaning, but worked out ok in the end. The housecleaners did a good job.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$179

Ange M.
09/2013
5.0
house cleaning
  + -1 more
Great! Keri and her mom are wonderful. They are reliable and very responsive to requests. They come on a bi-weekly basis and I couldn't be happier. It has been a great stress reliever for me as I have health issues and cannot do many of these tasks myself anymore. I can always count on them and would recommend them highly. The level of detail in their cleaning if unmatched.
Description of Work: Cleaned the entire house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A Kays Busy Maids
Thank you for taking the time to write a review. We appreciate your business

Henry B.
09/2013
5.0
house cleaning
  + -1 more
The ladies showed up on time and did a thorough job cleaning my house.
Description of Work: Whole house move-in cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from A Kays Busy Maids
Thank you for your business

Rese F.
09/2013
4.0
house cleaning
  + -1 more
I purchase an Angie's List Big Deal and it went well. They did a great job for the amount of time. I have had this problem with other deals I bought. When we think we are getting four hours of something, that's divided by the number of people so my four hours went to two people for two hours. That kind of throws me off a little. In theory the number works well, but it was kind of upsetting. I made them stick to the time, no matter how many people they brought. It was pretty simple stuff and they did a fine job. They did a good job and I have them scheduled to come out again in a week for some light cleaning. It met the bill and I was very explicit about what I needed. I think they are a little bit on the expensive side, but they were right on time; everything was good. She spoke good English, which was a good thing. She was a help.
Description of Work: I used A Kays Busy Maids for 4 hours of housecleaning. I needed them to clean the kitchen, bathroom and vacuum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bobbi M.
09/2013
4.0
house cleaning
  + -1 more
No trouble making the appointment. The company sent a very competent woman to clean for me. She spent the entire 4 hours cleaning and everything looked sparkling when she was finished.
Description of Work: I had a coupon for 4 hours of house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Kays Busy Maids
Thank you for your business and we look forward to working with you in the future

Patty G.
08/2013
5.0
house cleaning, floor cleaning
  + 0 more
Rosie worked alone and was very quick and professional. She brought all her own equipment, even her vac! I asked that she start with the bathrooms and finish with the kitchen and I should have done it the other way around, but she started and ended cheerfully, even in the heat of the day. I would recommend this company if you need either a thorough cleaning or on a regular basis; I was very pleased. Thank you Ladies!
Description of Work: Cleaned three bathrooms and tile hallways top to bottom, dusted and then finished off with the kitchen/dining room. Rosie even cleaned the microwave!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Danyelle C.
08/2013
3.0
house cleaning
  + -1 more
They were very responsive and scheduled the appointment right away. The employees were very friendly. They were not as thorough as I would have liked. I was frustrated by the quality of the service, they did not even dust the dining room table. They did not take the time to fully do the service. I had to go back over some of their work.
Description of Work: I purchased a deal for a whole home housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$225

Jen S.
08/2013
5.0
house cleaning
  + -1 more
Keri and her mother arrived promptly on time. They came with all the supplies necessary to perform the requested work, except for a step ladder which they borrowed from me. They were very friendly and very efficient. It was rewarding to find they addressed what I consider to be routine issues like the ceiling fans and cobwebs along the ceiling. A couple small vacuuming areas were missing in corners, but all in all everything looked beautiful when they left. Keri was very attentive to details, and went around with her dusting rag one final time to catch any oversights before leaving .
Description of Work: Cleaned the house. Nothing special like windows or the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from A Kays Busy Maids
Thank you for taking the time to write a review. We appreciate cleaning your home

Marc E.
08/2013
5.0
house cleaning
  + -1 more
Fantastic job. Took the time to get into those hard to reach places that you don't notice until after the cleaners are long gone. Great attention to detail. Will definitely have them back again.
Description of Work: Whole house cleaning---initial visit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michelle R.
08/2013
5.0
house cleaning, home & garage organization
  + 0 more
The time went fast and we got an amazing amount of organizing completed with their help! So pleasant to work with and easy to have in my home. I just appreciate having a third party here to help me let go and get things accomplished. I would love to use Keri again!
Description of Work: Keri came and helped me organize my office which had TONS of paper and "things" that had no specific places to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from A Kays Busy Maids
I would love to come back again. Thank you for taking the time needed to write a review.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Hauling

FAQ

A Kays Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

A Kays Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Kays Busy Maids does not offer free project estimates.
Yes, A Kays Busy Maids offers eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.
A Kays Busy Maids offers the following services: Housecleaning. Window cleaning. Organizing.
Ask for details.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM