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A Kays Busy Maids

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Window cleaning. Organizing.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 201-550 of 550 reviews

Andy S.
01/2014
2.0
house cleaning
  + -1 more
this deal wasn't worth a dime. 2 ladies showed up, swept the floors, vacuumed a little, wiped down our showers and were gone. i certainly would not recommend this deal to anyone and will not be using this company again. i guess you get what you pay for, i just figured $55 would go a little further
Description of Work: swept a little, vacuumed a little, wiped down showers

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$55

Mary M.
01/2014
3.0
house cleaning
  + -1 more
Kari was very sweet and seemed to know how to organize but I could have ha a friend helpe with reorganizing my closet and it would have been just as or even more productive. She didn't tell me what I needed to do ahead of time to get ready for her visit. She brought her mom. Again who was very nice but instead of helping to organize kind of dusted my house (my housekeeper had just been there). We split the time into 2 days as I didn't have enough containers to organize things which if I had known up front I would have had. She did get me 'going' but when it came time to schedule the 2 md half of our session I just did it myself. Nice girl but was disappointed in the service.
Description of Work: I used A Kays Busy Maids.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Kathleen A.
01/2014
5.0
house cleaning
  + -1 more
The woman that came was punctual and professional.
Description of Work: She completed cleaning the area assigned thoroughly within the time frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary S.
01/2014
1.0
house cleaning
  + -1 more
This did not go well. As soon as they got here,almost an hour early, the lead girl asked if she could use the washer to wash her dirty cleaning rags. I said yes, however I shouldn't have, I did have to sanitize the washer later that day. I had arranged with Keri that they stay until 12 noon but left 15 minutes before their initial 2 hrs were up. I asked them to clean the blinds and they refused. I also asked them to wipe down all the electrical switch plates, they didn't. The work they did do was mediocre at best.. I was so disappointed with the work they were doing that when they said they had to go, I just let them leave.
Description of Work: They cleaned two athrooms and partially cleaned the kitchen.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from A Kays Busy Maids
They ran out of time to do the other things you listed in your review. Your bathrooms and kitchen had not been cleaned in at least six months. They start the start time from the minute they arrive at a client's house then leave when the time is up. If you started the time after you showed them around the house and if that took 10-15 minutes then that is why you thought they left early when in fact they did not. I am sorry if you did not like them using your washing machine however. That is odd and I will ask them about that. It is not usual practice to use a clients washing machine. You scheduled the girls to come between 8-9am and they showed up at 8am. This is the third time we have rescheduled your cleaning for you. You kept calling the morning of your scheduled cleaning's and would need to reschedule. We never charged you a rescheduling fee or complained about that. It put us in a bind and we lost money each time you bailed the day of on us because it was too short of notice to fill the time slot with another client.

Robbin D.
12/2013
5.0
home & garage organization
  + -1 more
WONDERFUL!!!!! Besides all the hard work, Keri is a sweet young lady and a pleasure to work with! I will absolutely use her again and highly recommend her services.
Description of Work: Keri organized numerous boxes of old files. She help set up our filing system in a way that can easily be used in the future. While there was too much to finish in one day, since we have too much, I feel hopeful and encouraged that I can finish the rest myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A Kays Busy Maids
Thank you for having us help you with organizing. We will gladly help organize anytime at your home. Thank you again

Penelope C.
12/2013
5.0
house cleaning
  + -1 more
We applied for the deal, "$189 for a Complete Housecleaning of Any Size Home. I spoke with Keri and we made arrangements for 12/16/2013. Keri arrived with her Mother, Nancy. They were great and cleaned our home which is about 3000 sq ft. I explained what I needed and they fulfilled that and more when they cleaned my home. Their attention to detail was most appreciated. I felt very comfortable having them in my home and appreciated their professional and kind personalities! I do recommend A Kays Busy Maids and plan to use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from A Kays Busy Maids
Thank you for having us in your home. We will gladly clean for you anytime.

Ben T.
12/2013
1.0
house cleaning
  + -1 more
I purchased a BigDeal coupon for four hours of professional housecleaning from this provider. I scheduled the service during, as I recall, the week of 12/2/2013. However, no one showed up at the agreed time, and no one called. When I called the contact person, she stated that she had misread her calendar, and thought the appointment was for the following week. I rescheduled for the following week, on 12/10 according to my records. Again, no one showed up and no one called. I left two voicemails with the contact person but never did get a return call, if only to explain the reason for the no show.
Description of Work: The provider did nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from A Kays Busy Maids
This is our fault and you deserve a refund. We are very sorry about the schedule mix up and would of called you back but never got the voicemail. I believe you left a voicemail however I never received it. If you would like to schedule to use your voucher now the crazy busy holidays are over then we will gladly do so or you are very much so entitled to a refund.

maria A.
12/2013
5.0
house cleaning
  + -1 more
I bought a 'deal' on angie's list to try out this provider. It consisted of 1 hour of cleaning by 2 people. My house is only 1100 sf and I did not have them clean the appliances except the microwave nor did they have to clean the second bedroom..and my second bathroom is literally smaller than an airplane bathroom. so I was a bit surprised that they didn't have time to clean the front steps on the way out. They did swap for brushing off my patio furniture and sweeping the deck but still I think they should have been able to get to that. That aside, I was pleased with the cleaning overall. I liked the little touch to make a fan out of the tissues and put points on the toilet paper. One of the ladies spoke fluent English and was very personable and polite and the other lady seemed a bit shy but i'm guessing that was a language barrier circumstance. I think the cleaning job was fine, except that they used the wrong tool to clean my hardwood floors despite me pointing out what to use. I'd give them a second try but I think 1 1/2 hours would be more suitable time.
Description of Work: cleaned the house

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

Response from A Kays Busy Maids
Thank you and we will gladly clean for your home anytime

Francis F.
12/2013
2.0
house cleaning
  + -1 more
After they left I realized that all they did was wipe down to top facing halfs of the slats and did not touch the frames or back side of the slats. Moreover, the slats they did manage to wipe were left looking streaky and felt sticky to the touch, effectively leaving them in worse condition. My advise to anyone using them would be to provide explicite instructions and constant supervision. I ended up having more difficulty recleaning the shutters they worked on than the ones that they didn't. This was an Angie's List coupon deal so I am left to wonder if my discounted price begat half-way service. My mistake thinking professional cleaners would professionally clean.
Description of Work: I hired them to clean Plantation shutters thru out my house. I told them I was looking for quality over quantity and recieved neither.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Charles M.
12/2013
5.0
house cleaning
  + -1 more
My only complaint was that there was no follow up phone call from the company or it's owner. That would have made me even more satisfied.
Description of Work: They cleaned my home completely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stuart M.
12/2013
3.0
house cleaning
  + -1 more
I had a hard time connecting with Keri and getting call backs to start the service. Two girls were sent to clean a small two bedroom duplex for my mom. Floors were cleaned first and then dusting. The tiny bath floor was not cleaned until I asked for it to be done and the girls just "wiped" surfaces with no "elbows" into them. My mom had to ask them to clean areas and then they were going to leave 1/2 early without finishing. She asked them to stay. I was told that they would not clean the fridge(though the coupon stated it would). I thought that the girls should have been trained more. The first words were to ask if I wanted weekly cleaning. I explained that I needed to see how well they worked before answering. They were very polite but not experienced.
Description of Work: 2 cleaners for 4 hours

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

Response from A Kays Busy Maids
Your mothers home had not been cleaned in a very long time. It would of taken a really long time to caught it back up but you did not purchase enough cleaning hours to cover that.

terri M.
12/2013
5.0
house cleaning, home & garage organization
  + 0 more
Great. Easy to communicate with. ahead of the game. Needed little direction.
Description of Work: Organizing and pcaking for upcoming move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from A Kays Busy Maids
Thank you [member name removed] we appreciate your business. We would gladly love to clean for you again.

Dorothy Y.
12/2013
5.0
house cleaning
  + -1 more
She was fantastic. It was only one lady that showed up and she just was very thorough and very good with what she did. I was very pleased with everything she did. I couldn't believe how much she did in such a short time. She did it well and I was very pleased with her work. Everything was just immaculately clean. I had no questions at all as far as her cleaning abilities.
Description of Work: I used the "Big Deal" that I purchased for the services of A Kays Busy Maids. She washed the mirrors and vacuumed my floors and dusting and cleaning and all that sort of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Kays Busy Maids
Thank you for having us clean your home. We would love to come clean again sometime

richard W.
12/2013
5.0
house cleaning
  + -1 more
I was very impressed with this cleaning service. There was a slight problem when they arrived with overbooking and lack of staff. The crew had to come back a second day to finish but they did an excellent job! They were very honest about their staffing problem and they did make it right. They did little touches like folding the toilet paper and tissues that gave me the feeling of being pampered at a hotel. I liked that! Excellent dusting, cleaning the wood floors and getting in every corner of a room. Some areas had not been cleaned in quite some time and they still look great a week later. I will definitely use this service again when I feel like having my home looking its best!
Description of Work: Total comprehensive cleaning of a two story home with 4 bedrooms and 3 baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from A Kays Busy Maids
Thank you for having us clean

Sarah N.
12/2013
5.0
house cleaning
  + -1 more
I used Kays for two years before moving out of my La Jolla home, and they did a great job with my small 1-bedroom condo. Since moving, I've realized I had forgotten how quickly dust, mildew, and dirt accumulate over just a couple months, because Kays never let anything accumulate in my old place. Kays is great with scheduling. They were flexible on several occasions with rescheduling and finding a time that worked each month for me. Their team also worked quickly and efficiently during their visits, and they were responsive to items I pointed out that especially needed attention. Worth it.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from A Kays Busy Maids
Thank you for having us clean for you

Martin L.
11/2013
4.0
house cleaning
  + -1 more
The housekeepers did an excellent job of cleaning my bathrooms and vacuuming and cleaning all the floors in my home, which was what I asked them to do given the 2 hour time limit. The only concern I had was that they were to arrive at 1:00 pm and didn't arrive until 2:55 pm., nearly two hours late. When they hadn't called or arrived by 1:35 pm, I called the owner and asked if they needed directions because they hadn't arrived yet or called. She explained that the housekeepers were delayed at a home that took them longer to clean than they thought and that they would call me when they were on their way. At 2:30 pm, the housekeepers called and asked if I still wanted them to come clean my home. When they arrived, they were apologetic and said they had another small house to clean before mine and had to stop and get something to eat on the way to my home. I would have appreciated a call from the owner explaining they were running late rather than my having to call her. I was not told it would be two hours before they would be at my home. It was a bit frustrating as I rushed home from doing errands to be sure and meet them at the agreed time. The housekeepers worked very hard and diligently, even on a late Friday afternoon and they are to be commended for that service.
Description of Work: Provided 2 hours of housecleaning by 2 housekeepers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$99

Paul H.
11/2013
5.0
house cleaning
  + -1 more
Everything is going well. They show up on time, do thorough work, and charge fair prices. Ultimately, they do a good job, and I would recommend them to others.
Description of Work: They clean our house once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from A Kays Busy Maids
Thank you for taking the time to write a review. We appreciate your business and look forward to working again in the future

Rita A. L.
11/2013
1.0
house cleaning
  + -1 more
I responded initially indicating that I was not ready to schedule a service but did not hear back from them. I then contacted them via email through the Angie's List website asking for available dates for a given timeframe in November prior to the Thanksgiving holiday. Still have not received a response
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from A Kays Busy Maids
Actually on 10/28/2013 we responded in the message center on Angieslist to you. Your the one that has yet to reply. Go into your message center and take a look. On Monday i will call Angieslist during open hours and get this review removed because what your stating is false. I can prove it. You messaged us on 10/28/2013 and we replied back the same day on 10/28/2013. We have yet to hear back from you.

Dennis K.
10/2013
5.0
house cleaning
  + -1 more
This is the second time I have used A Kays Busy Maids. The first time was a full house cleaning and this time a shorter time. I have been very pleased both times with the service. I wish I could afford to have them clean on a regular basis but unfortunately our finances don't allow it at this time, so we take advantage of the service when we can. Rosa called in advance of arriving. They arrived on time. I told them I wanted them to dust and clean the bathrooms specifically and anything else they could fit into the two hours. Honestly I didn't think they would get much more than those two things done in the time frame allowed. However, they cleaned all three bathrooms, dusted all rooms in the house except two and cleaned the counters in the kitchen and dusted the floor. I was very pleased. They miss the occasional thing, but if they came on regular basis, it would be easy to let them know how you want things done. I have no doubt they would follow instructions given.
Description of Work: Two women came and cleaned for a total of two hours. I specifically wanted them to clean bathrooms and dust because I had been unable to get to them. They cleaned all three bathrooms and dusted all but two rooms in the house. I was surprised at how much they were able to get done in only two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A Kays Busy Maids
Thank you for taking the time to write us a great review. We appreciate this so much and we will clean anytime for your home

Kevin L.
10/2013
5.0
house cleaning
  + -1 more
They did a great job. Very good attention to details, cleaning under the couches and not just around them.
Description of Work: House cleaning: - Floors, Sinks, Bathroom, Oven, Fridge - Wiped down leather couches, cabinets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DANIEL V.
10/2013
5.0
house cleaning
  + -1 more
They were not good as the first group that came out but they were okay. They were adequate. There was nothing really wrong but she was not just meticulous than the first group that we had. She was very good and did an exceptional job. She was very pleasant and lovely young lady.
Description of Work: I used the Big Deal and housecleaning service of A Kays Busy Maids.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rosemary C.
10/2013
4.0
house cleaning
  + -1 more
They were okay. There wasn’t anything that stood out. The work they did was okay.
Description of Work: I purchased a Big Deal coupon from A Kays Busy Maids to clean my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Mujaji L.
10/2013
5.0
house cleaning, home & garage organization
  + 0 more
It went well. Saved me tons of time and energy!
Description of Work: Keri came right over and sanitized and lined my cabinets for my kitchen. We were moving in that weekend and I wanted the cabinets and kitchen cleaned well and ready for dishes! She was on-time, quick, and efficient. So...I called her back for two additional days. Both days were great. From helping me unpack dishes to organizing cabinet space and home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from A Kays Busy Maids
Thank you for taking the time to write a review and we look forward to working with you again

Debra W.
10/2013
5.0
house cleaning
  + -1 more
Although there was a little confusion on scheduling once the team was here they did an amazing job in cleaning the house. We have two cats and a dog so the fur alone can take over. I really appreciate their hard work. I would definitely use them again.
Description of Work: Cleaned my home after a party.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from A Kays Busy Maids
Thank you for taking the time to write this review. We gladly will work for you again. We appreciate your business

Bob G.
10/2013
3.0
house cleaning
  + -1 more
The service did not meet our expectations. We have had housecleaners in the past and they have always done a good job. The first they came, they did a fair job but not a great job. The price was reasonable for four-hours.
Description of Work: We purchased a big deal for A Kays Busy Maids for four-hours, one person housecleaning services. They did general cleaning. They cleaned the bathrooms, vacuuming, dusting, and the kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$99

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Hauling

FAQ

A Kays Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

A Kays Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Kays Busy Maids does not offer free project estimates.
Yes, A Kays Busy Maids offers eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.
A Kays Busy Maids offers the following services: Housecleaning. Window cleaning. Organizing.
Ask for details.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM