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A Kays Busy Maids

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization,

About us

Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Window cleaning. Organizing.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 151-550 of 550 reviews

Grace H.
06/2014
4.0
house cleaning
  + -1 more
difficult scheduling, more than twice the provider didn't show up at scheduled time. explanation was "wrongly wrote down a different time". Otherwise, good work.
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$99

Sharon B.
06/2014
5.0
house cleaning
  + -1 more
The service was great. The lady was very thorough and detail oriented. She really made sure to do a deep cleaning and really gave everything a good scrub. Everything looks really good, to the point that you can't even see a smudge on the mirrors. I would recommend them.
Description of Work: I purchased a Big Deal for deep cleaning of kitchen , 2 1/2 bathrooms and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael S.
05/2014
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Cleaner rang 30 minutes before their arrival. They arrived early and were very efficient and just continually worked. My wife was very impressed with their attention to detail and the standard of work provided. We even told our neighbor how well they did. Worth recommending to those wanting a home cleaning service.
Description of Work: Moving out house cleaning plus window and blinds cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from A Kays Busy Maids
Thank you for taking the time to write this review. We will gladly work for you again anytime.

Teri B.
05/2014
5.0
house cleaning
  + -1 more
It went great, she did everything. I plan on using her again.
Description of Work: She was great, cleaned the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lionel G.
05/2014
5.0
house cleaning
  + -1 more
They did a great job. Showed up on time, and got right to work. One of the cleaners had to leave after a while due to a medical problem, leaving the job unfinished. However, she first called the company and arranged for a replacement crew to finish the job. Which they did. It doesn't get more professional than that. I recommend the service highly.
Description of Work: "Big Deal" for deep cleaning of Kitchen and 2-1/2 baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marcia M.
05/2014
5.0
house cleaning
  + -1 more
The two workers showed up promptly and worked steadily, cleaning the whole house. They did an excellent job. I would definitely use them again. This was an Angie's List Big Deal and the price was excellent.
Description of Work: TThis was a spring cleaning special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Jan S.
05/2014
5.0
house cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. They were pretty good. They were pretty efficient and were good at what they did. They did a good job. They were personable. They were fine. I spent an additional $40.
Description of Work: I used A Kays Busy Maids for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jennifer N.
05/2014
3.0
house cleaning
  + -1 more
The day of the appointment no one showed up or had called 30 minutes after the appointment time. When I called I got a long story how the person who was to clean had had a medical emergency. Before I could offer that I would be available the next day, I was told by the owner that someone could come after finishing their assigned appointments. The owner called at 3:30 to say the person was on the way. She arrived 2 hours later. She did a wonderful job cleaning but it did not include the deep cleaning items listed in the offer.
Description of Work: This was suppose to be a spring deep cleaning with 2 people. One person showed up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

$189

Andrew R.
05/2014
5.0
house cleaning
  + -1 more
We signed up for the Angies List deal for cleaning of our kitchen and 2 bathrooms. Kerry was personable and did a fantastic job; great attention to detail and very efficient. She is much better than other maid services we have tried and we'll contact her again for future cleaning needs.
Description of Work: Clean kitchen and 2 baths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Jolanda S.
05/2014
4.0
house cleaning
  + -1 more
They did a fine job. However, their advertizing and their job didn't quite sync and I spoke to them about that.
Description of Work: I have purchased a Big Deal for A Kays Busy Maids for deep cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Richard B.
04/2014
5.0
house cleaning
  + -1 more
We have been using Kays Busy Maids on a regular basis for five months. They have always been punctual and perform reliable work. We are happy that they accommodate us on what specifically needs to get done.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$170

James H.
04/2014
4.0
home & garage organization
  + -1 more
It's still an on-going process. So far is going fine. Their professionalism and responsive is fine.
Description of Work: I purchased a big deal for four hours of home organizing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Kays Busy Maids
Thank you so much for taking the time to write this review. We look forward to serving your family in the furture

Jan L.
04/2014
5.0
house cleaning
  + -1 more
Two ladies arrived on time with cleaning supplies in hand. They both worked diligently to clean my baths and kitchen (including oven). They did an excellent job. They were professional and polite. I would definately have them come back to clean again.
Description of Work: Special was $99 for the cleaning of 2 and 1/2 baths plus kitchen (including oven or refrigerator).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary C.
04/2014
4.0
house cleaning
  + -1 more
The price was unrealistic for the services provided. What they did was fine but the value placed on it was high. It was supposed to be $300-$400 worth of work for $189 and I got $189 worth of work. They did what they said they were going to do and it was fine but I think it was an overpriced product. There were there for 3 hours. For a $500 value, I would have thought they would be there longer. My wife was out of town and she came back and said it looked clean and nice. I didn't tell her what I paid but I think she would have said that I didn't get any deal. It was a young lady and her mother. I went around and noticed some things so they fixed them right away. They were trying to please. I thought they would do more for deep cleaning. I probably wouldn't use them again.
Description of Work: I used A Kays Busy Maids for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$189

JoAnn A.
04/2014
3.0
house cleaning, floor cleaning
  + 0 more
We had some confusion at the beginning. When they cleaned, they did okay. However, I'd requested them for a certain day, and my daughter was home. The maids came 10 minutes early, and they told my daughter they were going to get some lunch and come back. This was 10mins before noon. At 2, I called them and asked when they were coming back. They claimed that they said to call when I wanted them to come back. I had to reschedule past the date that I needed them, and I was disappointed about that. They seemed unconcernd that I needed them that specific date. I didn't feel like they made any real effort to accomodate the customer's needs.
Description of Work: I bought a big deal for $99 Four Hours of Professional Housecleaning!

Rating CategoryRating out of 5
value
3.0

$99

Response from A Kays Busy Maids
This review is not accurate. We did come at noon to clean and her daughter whom can barely hold a conversation or speak told us to call her mom. We called her mom at noon. 1pm, 1:30pm, and at 1:45 with no answer. We originally set up the arrival time for noon and her mom wasn't there to let us clean. The daughter did not feel comfortable letting people she did not know clean until her mom got home. So by two pm when she finally called us back which was two hours after the time she was scheduled for. We were cleaning our next house on the list for the day. She freaked out when I called her back a half hour later telling her we needed to reschedule. She must think our time is not valuable and must not understand she is not the only client we do work for. she was to be scheduled for a four man hour coupon cleaning. The fact we waited until 1:45 pm for her to call back even is great. Most companies would immediately at noon call and request to reschedule if a client wasn't ready at their scheduled cleaning time and espcally after two hours of the client not calling them back to explain why they weren't there at noon like they should of been. Honestly, it makes the client look unintelligent to complain when they weren't there at their scheduled time to begin with.

Jeanne S.
04/2014
4.0
house cleaning, floor cleaning
  + 0 more
I have a large house which I messaged to the scheduler. She said it would take two half days because they had a house scheduled before mine onTuesday. They came back the next day mid-afternoon to finish the job. My husband and I were able to accommodate the weird scheduling because we were planning to be home. Two young women showed up a little earlier than they said, which was fine. Rosie spoke perfect English, though her partner didn't quite seem to. The Big Deal said that after the service was performed, we would do a walk-through to check the work - they didn't offer to do that. After they left, I found that they did not clean a shower in one of the bathrooms, they didn't sweep or wash the floor in the small kitchen pantry, and they didn't dust the nightstand or lamp in one of the bedrooms. We also found that they didn't clean the sink in the wet bar. Overall, I would say they did an adequate job, they were punctual, and they brought their own supplies and equipment. I would not use them again without some sort of discount.
Description of Work: I bought a Big Deal from Angie's List - $189 for any size house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$189

Jennifer J.
04/2014
5.0
house cleaning
  + -1 more
Great service! They did a wonderful job and I am very happy! Thank you!
Description of Work: whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jen S.
04/2014
4.0
house cleaning
  + -1 more
Keri Whitney, the owner, is on a regular schedule to clean my house. Because I have been satisfied with the work she and her mom perform, I referred them to a family member and was asked to write this review. They did a great job and were very kind about working around the unpacked boxes and scattered furniture due to moving into the house only a few days before. One concern expressed was that Keri tends to talk while she is working, and sometimes that is not in the best interest of the home owner. Keri is very friendly, but is easily distracted by her phone or desire to chat. She was enthusiastic and eager to help even on the short notice provided to her. The work was well done, and the home owners were pleased.
Description of Work: Clean a recently remodeled home after just moving in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$85

04/2014
5.0
home & garage organization
  + -1 more
The 2 women arrived on time. They did a great job cleaning 2 main areas ie. bathroom and kitchen. My home is pretty cluttered. They moved all the stuff on the floor to clean underneath it in both places. I rarely use a professional cleaning service, usually only before we have company stay with us. I used their service in 2013. This year I used a different company on a living social coupon. They did about 50% of what A Kays did for about the same money. I didn't realize there would be such a difference in cleaning companies. Next year I will have A Kays back.
Description of Work: 2 people did 3 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Mindy G.
04/2014
5.0
house cleaning
  + -1 more
I purchased an Angie's List Big Deal for this service and they were great. There was a little scheduling difficulty, but otherwise they were great. They were professional when they showed up and even though it was late they stayed until the house was clean. They were really good and I was satisfied with their service.
Description of Work: I used A Kays Busy Maids for a whole home house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$179

dennis M.
04/2014
1.0
house cleaning
  + -1 more
The company could not find my place. I stood outside to help them find my place - no showed.
Description of Work: This was a Big Deal for housecleaning.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$55

Cathleen M.
04/2014
2.0
house cleaning
  + -1 more
Called to see if they could come to clean my house on short notice. Very awkward on the phone. Made me feel like I was being a bother to them and should have known better than to call them on short notice. Actually asked me why I would call them on short notice (I was asking for cleaning service thew next day). Don't worry, I won't be calling again.
Description of Work: Called to see if they could come to clean my house on short notice. Very awkward on the phone. Made me feel like I was being a bother to them and should have known better than to call them on short notice. Actually asked me why I would call them on short notice (I was asking for cleaning service thew next day). Don't worry, I won't be calling again.

Rating CategoryRating out of 5
professionalism
2.0

$120

Margot P.
04/2014
1.0
house cleaning
  + -1 more
The service provider asked me to provide requested date(s) of service. I did so. They then said they needed my phone number (which I had already provided along with payment in FULL via my Visa card). I never heard from the service provider again. I normally would not pay in advance for a service I have never used before. I won't ever do it again.
Description of Work: .
Rating CategoryRating out of 5
$189

Donald B.
04/2014
5.0
house cleaning
  + -1 more
First of all, Keri and staff are the greatest...ever. This is the first cleaning assistance I've ever contracted, so I had no idea what to expect. When the workers showed up...on time, they had all their own cleaning supplies and vacuum. We did a quick walk through to show the layout of the home and from there they began the service. I had know idea what was in store. While watching TV, I could hear scrubbing in the background. So I turned around to see what was happening...they were on the floor, scrubbing the tile floor. I'm like seriously, I didn't know people still did that. In short, when done, I was extremely impressed with the details and overall service. They left the house in an impeccable condition. Unfortunately, if I consider maid service on a regular basis, this crew has set the bar pretty high and others would be hard pressed to repeat. Fortunately, I have their number and they are my company of choice.
Description of Work: Total house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Fred R.
04/2014
5.0
house cleaning
  + -1 more
We were really happy with what they had done. We had wished they could've gotten to the family room, but the rest of the house was excellent. They are the first cleaners that I've been happy with. I have allergies to a lot of cleaners and dust and whatever they used it didn't set out my allergies and so whatever they used was very good as far as being natural, not over fragrant, didn't leave anything sticky residue anywhere so I like the cleaning products they used. They were 25 minutes late.
Description of Work: I used the "Big Deal" that I purchased for the services of A Kays Busy Maids. They cleaned the house, the window panes and the moldings.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$165

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Hauling

FAQ

A Kays Busy Maids is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

A Kays Busy Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Kays Busy Maids does not offer free project estimates.
Yes, A Kays Busy Maids offers eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.
A Kays Busy Maids offers the following services: Housecleaning. Window cleaning. Organizing.
Ask for details.

Contact information

1066 Turnstone Road, Carlsbad, CA 92011

kericleanshouse.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM