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Precise Communications Inc

Home Security Systems, Stereo and Home Theater Systems, Home Automation,

About us

PCI audio-video security solutions proudly provides top quality technology sales and service. From security systems, alarm systems and access control systems. Our trained technicians can install and configure all security products to ensure maximum stability and security. We're the group to trust for problem solving expertise that targets both real and potential communications problems. We can offer long term and flexible solutions.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Alarms. Home Automation. Stereo & Home Theater Systems. Video Surveillance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
2%
3
10%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 26-41 of 41 reviews

Marty L.
10/2016
5.0
home security systems
  + -1 more
Did not hire.
Description of Work: Reviewed to determine if they provided Security consulting services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patrick F.
08/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: He installed and connected a security camera and identified and fixed power connections to other cameras. He was good with explanations of what he was doing and provided cables to complete the installation. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

GM L.
05/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tami S.
09/2014
2.0
home security systems
  + -1 more
unknown
Description of Work: I thought that vendors on Angie's List were pre-approved to provide services. PCI was difficult to communicate with from not responding to emails, to sending emails that I already said were difficult to access, to texts that weren't even signed off on--I had no idea of who was texting. Although the work that was done was okay, I'm sure I could've had it done less expensively elsewhere. I felt like the vendor wasn't real focused when he was working and had to keep running to his truck to get tools--for the specific projects that I said I wanted done, I would've thought he would've come ready with the tools he needed. The vendor was nice, but it was really difficult to work with the company. Also, there were installation problems that affected my other TV and I texted Tony about them to see if he could tell me how to correct the problems, but he never responded back. I guess I will have to contact my cable service provider and pay a technician to come out, so I don't feel like I got my money's worth.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0

$99

Pamela C.
07/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Troubleshoot broken intercom system. He identified that the problem was the power supply which has to be corrected by an electrician. Hired him to come back to install a panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JANIS P.
07/2014
5.0
home security systems, home theater design
  + 0 more
unknown
Description of Work: Initially I thought I needed to have my Home theater receiver reconnected after it was repaired, but in the interim I started to have computer wi-fi problems which Apple was unable to resolve. The technician from Precise Communications fixed the problem and then gave me some good advice on rewriting my home theater speakers as well as points to consider with a security system. This was all done without pushing to up-sell their other services, which I appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

chris M.
07/2014
5.0
home security systems, home theater design
  + 0 more
unknown
Description of Work: Mounted TV and set up entertainment center. Had extra parts to make sure everything looked nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pam D.
06/2014
3.0
home security systems
  + -1 more
unknown
Description of Work: I had a stereo system that I inherited from my mother when she passed away. When we cleaned out her house after her death, I just started pulling plugs from everywhere and when I got it to my house, I didn't know which plug went where. Precision came out and set up the unit and got it working. Not all of it is working and I am not sure it is the system or that the technician didn't know exactly what he was doing. But I was happy to be able to now use the radio and CD player. I am going to take his suggestion to try and get a new amplipher (sp?) and see if that helps with the sound level.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$99

Jane N.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Tony was very good. We appreciated him fitting us into his schedule. We will use him again when we are ready to set up the home theater system that he has wired for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ray V.
05/2014
5.0
home security systems
  + -1 more
It went very well.
Description of Work: Tony set up our surround sound system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary T.
05/2014
3.0
home theater design
  + -1 more
They told me that they were booked on the days that I had given. The provider scheduled me, and then I received a new email. They said that they mapped the location and my home was too far out of the service area.
Description of Work: I purchased a big deal and have been emailing the provider.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

$99

Sarah L.
05/2014
4.0
home theater design
  + -1 more
We will be using him soon for the service. He was responsive and professional over the phone.
Description of Work: This was a Big Deal for $99.00 for two hours of home or office network/audio-video installation services. We are going to have them do mounting of five video cameras and programming a DVR.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$99

Geraldine S.
09/2013
5.0
home security systems, home theater design
  + 0 more
I have used this company for over fifteen (15) years for our home entertainment system, telephone system installation and inter com installation and repair. We knew them to always be reliable, knowledgeable and efficient. I did not know they handled security cameras when we decided to install them. If I had known, I would have called Precise Communications from the beginning. I called a company recommended by a friend who did not really know them and they installed inferior equipment and did a terrible job with the installation. Within weeks the system started to fail and ultimately stopped working completely. I got no satisfaction from the original installer. I looked on Angie's List for a security camera repair service and was shocked to see Precise Communications listed. I immediately called Tony. He responded, came out to our house and told us what I already suspected. We had an inferior system. However, he saved us as much as he could by salvaging as much of the equipment as possible and installed a new upgraded DVR, replaced one of the 9 cameras, relocated the replaced camera and rewired a portion of the system. He not only got the system working again but we saw an immediate substantial improvement in the system. He made three (3) separate trips to make sure everything was operating up to its maximum capacity and made tweaks where he deemed they were needed. . .
Description of Work: Restore an installation of security cameras for my home which had been badly botched by another installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Natalia C.
02/2013
5.0
camera repair, home security systems, internet service
  + 1 more
I hired Tony to install a security system in my house. I was treated so well through out the whole process- from start to end. His just a terrific guy to work. He was very professional, the installation was flawless and he did a outstanding job leaving the house just like he found it. The cameras he installed are high grade and I love the DVR set up. PCI was worth my money, and I recommend to everyone!
Description of Work: Mr. Tony Hicks is Fantastic
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Cameron F.
11/2012
5.0
home security systems, internet service
  + 0 more
Tony is such an awesome person to hire. The entire installation process was easy and stress-less. Tony arrived on time, was extremely knowledgeable, very informative and had all the answers to all our questions. We are very satisfied with our experience with Tony and feel confident with our new system. We will definitely recommend him to our family and friends!
Description of Work: Tony installed a top of the line security system for my beach house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

MANUELA F.
10/2005
5.0
home security systems
  + -1 more
THEY INSTALL SECURITY SYSTEMS AND SURVEILLANCE CAMERAS. THEY HAVE ACCESS CONTROL AND WIRELESS TECHNOLOGY, NETWORKING CONSULTATION, HIGH SPEED INTERNET, PHONE/WIRE INSTALLATION, ETC.
Description of Work: THEY INSTALLED SURVEILLANCE CAMERAS AND A SECURITY SYSTEM FOR MY HUSBAND'S STORE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1
    • 2(current)

Contact information

8575 Knott Ave, Buena Park, CA 90620

http://www.pciavss.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Stereo and Home Theater Systems,
Home Automation,
Phone Wiring,
Camera Repair

FAQ

Precise Communications Inc is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 2:00 PM

Precise Communications Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Precise Communications Inc offers free project estimates.
Yes, Precise Communications Inc offers eco-friendly accreditations.
Yes, Precise Communications Inc offers a 5% senior discount.
Yes, Precise Communications Inc offers emergency services.
Yes, Precise Communications Inc offers warranties.
Precise Communications Inc offers the following services: Alarms. Home Automation. Stereo & Home Theater Systems. Video Surveillance.

Contact information

8575 Knott Ave, Buena Park, CA 90620

http://www.pciavss.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 2:00 PM