House Cleaning, Window Cleaning, Floor Cleaning and Waxing
About us
310-770-6759 Phone calls preferred at 310-770-6759. EARNED SUPER SERVICE AWARD FOR 12 CONSECUTIVE years We are not an AGENCY ! FAMILY OWNED dedicated to the ART of consummate DETAILED cleaning. EXPERIENCE DOES MATTER! We specialize in: 1) POST CONSTRUCTION CLEANING, 2) Deep Restorative Cleaning, 3) Sale of Home and/or Move In, 4) Events, New Born Baby, Patient Arrival from Hospital,, 5) Spring Cleaning, 6) Great Gift Idea for a Loved One! We've been in business for over 50 years! My knowledge of dealing with people and my discipline derives from my degrees in Sociology and Business Management, two years in the Peace Corps in Nepal, as well as my ownership of a Yoga Center and 12 years as a yoga instructor. Our cleaning staff is highly experienced and trained in techniques developed by Mr. and Mrs. Mike and Sons for over three generations. We work with the best environmentally friendly cleaning products on the market, supplying all of the equipment required to achieve all of your needs. All projects are completely organized based on your needs. We arrive at 9:00 AM, lunch at 12:00 PM, break at 3:00 PM, and leave your home between 5-5:30 PM. No other projects are taken until yours is finished!! Your project IS OUR PRIORITY! THANK YOU for taking the time to read the profile. Please refer to our reviews to see what sets us apart. Call us so that we can discuss your project in detail and set up our complimentary visual evaluation.
Business highlights
72 years of trusted experience
Services we offer
Earned SUPER SERVICE AWARD 10 CONSECUTIVE years (2008-2017) and totaling ten awards; ONLY 5 % of the providers in each category earn this PRESTIGIOUS AWARD each year. POST CONSTRUCTION CLEANING, Spring Cleaning, Prepare for Sale, Restorative Cleaning, Move Heavy Furniture (Stoves, Washers/Dryers, Refrigerators), Chrome Polish for Faucets, Water Repellant & Protectant for Shower Doors, Marble & Fiberglass -- Please see complete business description! Cordially, Dennis Michaels
Dennis and his crew were everything I had hoped they would be. I was getting a neglected 3-level townhouse ready for sale and needed a deep, deep cleaning – far more than a standard "maids" job. I had read many of the Angie’s List reports and liked what I read. Dennis came first for a look-see and to give me a quote for the job. I found it refreshing that Dennis was another extremely organized person (we're very rare) and had a detailed checklist (!!) he used as we went through my home. When we sat down afterwards, he discussed all of the tasks in detail and made sure I was clear on everything that he proposed to do. While the cost was a bit higher than I had figured on, it was reasonable for the scope of the work. Again, this was a “deep” cleaning, not just visible surfaces. Dennis’ crew was thorough and efficient and did a terrific job. I was very happy with the results and my real estate agent was quite surprised at how my place turned out. “Sparkling” is not a word that’s usually in my vocabulary – but it definitely applies here.
Description of Work: Complete "deep" housecleaning of a 3-level townhouse being readied for sale. They cleaned everything, not just visible surfaces, including windows inside and out. Carpets were vacuumed but shampooing was not included. They hand cleaned all window wood blinds; vacuumed and cleaned all door and window tracks; scrubbed and sanitized all bathrooms and the kitchen; cleaned and polished all furniture; wiped down and remove spots and stains; etc., etc. Job took almost 2 complete days for a crew of 5.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Luisa P.
08/2012
5.0
house cleaning, window cleaning
+ 0 more
We bought a house that was in such a filthy state that we could not move into it. Dennis came to meet us and gave us a detailed evaluation of what it would take to make the house inhabitable. I could tell that his attention to detail was going to be exactly what was needed for this huge, overwhelming project. We hired him at once. He and his four-person crew spent four full days cleaning the house. They were cheerful, flexible, and very, very good at their job. Special attention was paid to brass fixtures and antique glass. I could not believe the transformation of the house when they were finished. We moved in, secure in the knowledge that the house was clean and safe.Dennis Michaels is an absolute angel. He is kind, funny, honest, and meticulous. He has my very highest recommendation, and I will always remember him with fondness and gratitude.
Description of Work: Dennis Michaels and his crew deep cleaned our new house before we moved into it. He detailed every room from top to bottom, every crevice and corner, and cleaned paned windows both sides. He did a special treatment on our windows and shower glass to remove hard water deposits. Every light fixture, every baseboard and cornice, every inch of grout were all scrubbed until they were immaculate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Phyllis M.
08/2012
5.0
house cleaning
+ -1 more
Dennis Michaels was prompt, professional and extremely careful of all work done in my home. He was there from start to finish with his crew and monitored all work done. He showed his true expertise and was exceptionally detailed. I never found any other service provider who cared about my home as much as he and his crew did. They shined, no pun intended, on all counts. I will definitely call them again.
Description of Work: Extreme detailing of house after construction
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Joel P.
07/2012
5.0
house cleaning
+ -1 more
Dennis arrived on time with two women and one other man. Dennis does not merely supervise - he actively takes part in the cleanup. The four of them were methodical, thorough, and determined. Dennis told me that in the case of the travertine floor, it was simply not possible to remove the dust by hand. He told me this only after one of his crew had gone over the floor of the front bedroom three times with a wet mop. They were only able to remove the dust to Dennis's satisfaction by using a machine. There was no extra charge for this. Dennis and his crew were on-site, working steadily, for five hours. When they left, we had a house we could move into with pleasure. Is he expensive? In my opinion, yes. Is he worth it? In my opinion, yes. I completely got my money's worth. Would I recommend him? Absolutely. Would I use him again? Absolutely.
Description of Work: Dennis and a three-person crew did a thorough housecleaning the day before my wife and I moved into our house in Altadena. This was necessary because the house had just been put through a complete remodeling, and there was construction dust absolutely everywhere. The remodel had taken well over two months, and the amount of dust was completely unmanageable except by professionals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$843
MARK A.
06/2012
5.0
house cleaning
+ -1 more
Went very well. Arrived on time and they worked straight through until the job was completed.
Description of Work: Dennis' crew cleaned a rental unit that was left in horrific condition. Special attention was needed to clean the oven (tenant never used a drip pan). The refrigerator was quite filthy as well. Dennis' crew did a great job cleaning the bathroom, kitchen, blinds, removing marks on the walls. Also cleaned the wall heater grate. Good attention to detail. Even if an area was inadvertently missed, he attended to the oversight. Dennis had previously cleaned our new home before we moved in. Although he is on the high side (compared to other cleaning services), it was worth the extra expense because his team does a very good job. For this reason, I called him to clean the rental unit because it needed special attention and I wanted someone who would do a good job getting the unit clean and ready for the next tenant. We certainly recommend his service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
MYRNA F.
06/2012
5.0
house cleaning, window cleaning
+ 0 more
Dennis was there all the time to supervise his people. He was very easy to do business with; personable and knowledgeable. Before he did any work we signed a contract detailing everything they would do. It was an expensive project, but when it was all done, we decided we got our money's worth. The house shined. We were amazed at the transformation. They were on time, and worked very hard. Dennis came back the day after they were finished to clean up something they had missed.. No hassle, no problems. I highly recommend them.
Description of Work: We hired Dennis Michaels and his crew to clean a house that we inherited. It had been neglected, was very dirty, grimy in the kitchen, and smelled of smoke from years of smoking within it. We wanted to put the house up for sale, but couldn't do it in that condition. Dennis did a complete and detailed inspection. He checked off everything that had to be done to put the house in sellable condition. It was an extensive project, requiring 4-5 people for three days. They scrubbed all of the walls, washed cabinets and drawers inside and out, scrubbed and waxed hardwood floors until they gleamed, and turned a grimy kitchen into a sparkling one. They washed windows inside and out, vacuumed furniture, polished kitchen stove, and left the house looking clean and well cared for.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
ANGELINE J.
03/2012
5.0
house cleaning, window cleaning
+ 0 more
My house sparkled when Dennis and his crew were finished! Dennis returned my weekend call promptly and arranged for an inspection meeting for the first working day of the week. He made his estimate on a very detailed pre-printed form, which was very appealing to me, since I am a stickler for detail. His crew appeared promptly at 9am and did not leave until they were completely finished at 6:30pm ! Besides doing everything he specified in his bid, Dennis did many "extra'" things such as mounting the venetian blinds, repairing the blind brackets, improvising a way to install a slightly too small screen, and above all, pointing out problems that needed attention that I had not observed. One of these was a slow flushing toilet. Further investigation revealed a clogged sewer system which I was able to get resolved before they finished cleaning the bathrooms. He did not charge me anything for the extra handyman work or for the length of time over his estimate that it took to complete the job. He is a perfectionist and will treat your home just like his own. He made my windows shine and "let in the outdoors." I especially appreciated his good nature about working around an electrician who was making an emergency repair and then around the drain man.(He had to re-wash the bathroom floor when the drain man was finished.) Don't hire anyone else !
Description of Work: Thoroughly cleaned a three bedroom, one and a half bath house, approximately 1,600 square feet, in preparation for rental. The house was very dirty and in disrepair, as the tenants had lived there twelve years and there had been considerable neglect. These are some of the things his crew of three wonderful women and himself did: 1. Cleaned and scrubbed inside many cabinets and drawers. 2. Wiped down construction dust on all ledges, floor moldings and horizontal surfaces. 3. Thoroughly cleaned bathrooms, including all tile surfaces and grout, chrome fixtures, glass shower doors. Polished chrome, used water spot repellent on shower glass. 4. Cleaned very soiled double ovens and range top. 5. Cleaned overhead light fixtures, including a crystal chandelier. 6. Washed 7 sliding windows, 8 louvered windows, one bay window and a large sliding patio door both inside and outside, including sills and tracks. 7. Washed and replaced all screens and blinds on windows. 8. Vacuumed and washed all the floors -- hardwood and tile. 9. Reattached alarm sensors after window cleaning. 10. Did some minor repairs and replacements, e.g. blind brackets and screen hooks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Sharon S.
02/2012
5.0
house cleaning, window cleaning
+ 0 more
We had a total house remodel and the construction dust was everywhere! Based on reviews I called Dennis and within a day he was at the house to review the job and give an estimate. I knew I could get a cleaning for cheaper, but I knew Dennis would get the job done right and he would be sensitive to our particular situation (I am 9 months pregnant!). I felt the money would be well spent. He had a very detailed check list that he used to catalog the scope of work and we were able to find a day to have the house cleaned. On that day, Dennis and his crew of 3 lovely ladies arrived on time and with their own supplies, stepstools, etc. Dennis was at my house all day, which made me feel really good about going about my day and not needing to be home the whole time. He took me through everything they were going to do and even added a couple things on the spot without charging me extra. He was so pleasant to work with and I also feel that he treats his employees really fairly, which is important to us. I would highly recommend this service!
Description of Work: Dennis and his crew of lovely ladies did a thorough post-construction cleaning on our new home. This included cleaning all the floors, cabinets inside and out, window frames and trim, baseboards, countertops, fans, light fixtures, sliding door tracks, appliances, closet shelving, bathrooms, and wiping down some walls. The moved our furniture and a million boxes out of the way to get at every corner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
KERI L R.
01/2012
5.0
house cleaning
+ -1 more
I have used this company for basic housekeeping services for over two years. Dennis Michaels and his crew have always done exceptional work. Recently, however, I asked them to complete a "deep clean" of a rental property. The previous tenant had left the place filthy, and several contractors performing repairs in the unit had added to the mess. Bottom line: The place was a disaster. As usual, Michaels and crew, worked their magic. The place was so beautiful when they were done that I almost cried. It looked as new as the day I purchased the property. In fact, the unit had been remodeled over six years ago, yet several potential tenants touring the unit had asked if it was newly remodeled. We highly recommend Dennis Michaels of Mr & Mrs Mike & Son. Thanks again Mike for coming to our rescue!
Description of Work: Housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
W. Keith H.
12/2011
5.0
house cleaning, window cleaning
+ 0 more
They went above and beyond. They were only to spend 8 hours but they spent 14 hours cleaning. They such a good job I did not even recognize my own house! It was a pleasure having them out and I will definitely have them back. I have already recommended them and would continue to recommend them to everyone.
Description of Work: They cleaned my house, everything except my bedroom and my kids rooms. My hallway, kitchen, living room, den, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Michele S.
09/2011
5.0
house cleaning, window cleaning
+ 0 more
We met Dennis when we called for "help" in getting our home cleaned and organized after having moved in 1.5 years ago. With 2 working professionals, it's been extremely difficult to see the furniture between the boxes. We were pleasantly surprised after Dennis' 1st visit to assess the job. He wasn't scared about taking on our 2000 sq foot - 2BR, 2bath home. we were impressed with his ability to quickly and professionally evaluate our needs and we subsequently agreed to give him the job after having received 2 other cleaning proposals from competing companies. Dennis Michaels Cleaning service is a 1st class operation. Especially impressive was his ability to clearly explain the different levels of service [and price] he could deliver. We did not feel like we were being "railroaded" in any way, since he did not come in and just throw out one figure to clean the whole house. He broke it down into how much or how little YOU wanted to go. From his vast experience he clearly and skillfully explains the choices of how he customizes his services for your space, which made it refreshingly personalized. No window, wooden floor, kitchen cabinet, ceramic tile grout, shower glass enclosure was overlooked - every detail of our home was given love over 2 days of labor of Dennis and his staff of 4. Dennis' indefatigable good humor and willingness to go the extra mile to the job done was commendable. He even called us to source where we store our light bulbs for our porch light fixture replacement. We can't recommend Dennis to Angie's List highly enough. M&MStudio City, CA
Description of Work: Deep House Cleaning & Organizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
jill marisa C.
08/2011
3.0
house cleaning
+ -1 more
Dennis Michaels was very nice on the phone, it just seemed a bit ridiculous for the price. The price he quoted for a two bedroom condo was absurd.
Description of Work: I called them for an estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dennis Michaels / Mr & Mrs Mike & Son
Dear member, Perhaps i did not give a clear definition of my company ? My company is not an agency nor is a maid service...we specialize in major home detailing. I have an free evaluation appointment so one will know exactly what one is paying for therefore their will be no surprises for the client or for my self. Sense we did not actually meet and this conversation was only over the telephone ..... The work was not contracted.( August 1,2011 9:43am ) I can understand how communication failed . Cordially Mr Dennis Michaels
Linda G.
08/2011
5.0
house cleaning, window cleaning
+ 0 more
Our house had been somewhat neglected for the last year since we had to let our house keeper go due to the recession. We have a large house and its been near impossible for my husband and I, both working parents, to keep up with the housecleaning. With overseas guests and family coming to stay, we needed some help fast. Dennis met with us, helped us select which "battles to fight" and arranged his schedule to meet our schedule (which was rather last minute). Dennis and his team spent three days cleaning every inch of the areas that we discussed. When finished, our house was actually cleaner than the day we bought it. Dennis and his team are miracle workers! They are personable, detail oriented, took direction well and were very pleasant to have in our home. Dennis went out of his way each day to go over the jobs completed and to take input on those areas we thought could use just a bit more work. There weren't many of those as Dennis is pretty picky about that work that he and his team completes. I hardly recognized my house when they were finished. Even though we are hiring a regular cleaning service, we will still be hiring Dennis and his team to complete spring and fall cleanings as I don't believe anyone can clean a house as well as they can.
Description of Work: Deep cleaned about 75% of our home, as requested. Windows, floors, walls, base boards, cabinets, furniture, etc. Everything!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
JEAN L.
07/2011
5.0
house cleaning, window cleaning
+ 0 more
Dennis arrived shortly after my call to him. He walked through the house, completed a detailed checklist, quoted a price (which was over my budget) - and worked with me to take things off the list that weren't as dire, provided a discount, and hit my number. We agreed that his team would start at 9, and finish around 5:30. They arrived promptly - early in fact (as I found them sitting outside, awaiting the appropriate hour to arrive, so I invited them in.) They set up their materials and immediately started to work. Each one hand their assignments and were well versed in how to do their tasks. One removed items from shelves, cleaned the items and dusted the shelves and replaced things perfectly. Another commenced on sanitizing the bathroom. Another started on glass items; detailing chandeliers (including one that hangs so high it had never been cleaned), and windows, and another set about vacuuming furniture. As the day progressed, they each progressed to other tasks. The outcome is this: My house positively gleams. Were there any problems? Honestly, no. The company was professional from start to finish. This is a company of people you can trust to care for your home like you do yourself. Or - perhaps even better! Here's the bottom line: They are not inexpensive, but this is a world where you get what you pay for. Cleaning something with the wrong solution or material creates damage, and Dennis and his team use the right cleansers, have the right tools, and come with more commitment, dedication, professionalism and "elbow grease" than I've ever seen. Would I hire them again? Indisputedly yes...in fact, I already have.
Description of Work: Dennis Michaels and his team completed a comprehensive deep clean of my home over 2.5 days. The first two days he had 4 people, the last day - 3. They did everything: Cleaned grout on tile floors in kitchen, bathroom and shower...and it went from dark to white with their care. All furniture pieces were vacuumed...floors mopped, scrubbed, polished, and cared for properly. My utiity room - which was home to my St. Bernard for 5 years and had accumulated hair - was sanitized, including moving the washer and dryer. Glass chandeliers weren't cleaned, they were polished and absolutely gleam! Mirrors were polished as well. Leather furniture was cleaned and treated. Windows, inside and out were washed. I could go on and on - but the summary would be - if it was there to be done, they did it...no matter how big or small.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Amanda R.
05/2011
5.0
house cleaning, window cleaning
+ 0 more
I would also give Dennis Michaels an A+! I liked Dennis right away; he is so nice and has such enthusiasm for his work. He went through every room with me very thoroughly and asked me what I wanted done in that room. He makes suggestions but won't do something unless you want him to. For example, he asked me if I wanted them to take out light fixtures to clean the insides, and I told him that wasn't necessary, just clean the outsides. They also won't take books down from shelves to clean them or take things out of cabinets to clean them, unless you ask him to do that. The paper he has to itemize the quote is extremely detailed and he went over it thoroughly. Although the price was higher than I thought I'd be paying based on some of the other prices shown in the reviews, I realized it was fair because this has been our family home for 45 years and we've never had any professional cleaning done before! (Also, it was so many hours of work with so many people, and very hard work.) Though of course my mother did clean and I helped, things got harder for her as she got older, and harder for me as well. I've lived here alone since 2005 and it's too hard for me (due to a chronic illness) to do the tougher cleaning jobs like washing windows and scrubbing the shower, so I had just let that stuff go! Also, there was a lot of cigarette smoke soil on walls from some years ago, including in the living room which is large and has shutters, so that was a huge job for them to wash it all, and the walls look a lot better. I could go on with details like how the shower tile looks brand new, the wood floors are shiny, and the oven is cleaner than I remember ever seeing it, but the bottom line is that I don't feel depressed about the state of the house now! After so many years of things getting worse & worse, it feels great!! Now that it's clean, this will give me the incentive to keep up with dusting and other light cleaning. Dennis told me I'll never have to have this deep of a cleaning done again, because of the level of dirt that had built up, but I would like to hire him and his crew periodically for touch-ups. He also told me not to hesitate to call him if I have any questions about cleaning. He has been doing this work since he was a boy and is an expert on how to clean everything.
Description of Work: Deep cleaning of the inside (all rooms) of 1,493 square foot one-story house, plus outsides of windows and glass doors as well as the insides. Included washing dirtiest walls, washing wood shutters, dusting other walls, vacuuming upholstered furniture, cleaning vertical blinds, washing & waxing floors, cleaning impacted dirt from tracks of sliding windows and glass doors, dusting numerous shelves & tops of books, cleaning shower stalls including water repellant on inside of doors, cleaning oven and stove, dusting & polishing furniture, cleaning grease off wood kitchen cabinets and polishing them, polishing wood paneling, cleaning old tile grout, cleaning peep hole in front door, moving washer & dryer in garage and cleaning all old leaves from behind them, for fire safety. Took two full days and one half day; the two full days with Dennis and four of his crew members, the half day with Dennis and three of his crew members.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,993
Mark G.
05/2011
5.0
house cleaning
+ -1 more
Too bad an A+ isn't an option. Dennis could not be nicer. So knowledgeable, devoted to his work , and kind, it is a pleasure to work with him. He knows a home inside and out, right side up and upside down and where the dirt is. Super prompt and thorough in his intake, with consideration to anything a home would need. Extraordinarily communicative and careful with love for your home. Once again, very professional with his team who take great care to cover/drape everything so as to care for the surfaces. Remarkable in how they will come as a group and take on elements of the home, top to bottom. Get out the sunglasses for when they are done so you are ready for the shine ! When they are done, you would really need to look for a place that hasn't been cared for properly. Makes it fun to create a mess knowing you can invite Dennis back...
Description of Work: house detailing before move in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
dorothy H.
05/2011
5.0
house cleaning, window cleaning
+ 0 more
Dennis Michaels came over the same day I called and meticulously went through what I needed. He has a very extensive order sheet for his staff that clearly lays out what will be done. Mr. Michaels was very clear about what would happen and what the cost would be. There were no hidden charges. The job was set up right when I was talking to him and he stuck to the dates. Mr. Michaels brings his staff with him and supervises them. I felt comfortable with him at the house. Mr. Michaels is very good about communicating with you on when they are coming and what all the day will progress like. The house and windows are spotless and my family belongings have been carefully cleaned. The staff were really nice and very hard workers. The job took a day and a half and there was a lot of work to do.
Description of Work: Fully cleaned inside of house, including oven and windows, and polished all faucets; fully cleaned outside windows and window screens; unpacked many boxes of furniture and many small items from another location and cleaned it all and set it up so I could go through it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Alice R.
03/2011
5.0
house cleaning, window cleaning
+ 0 more
Dennis is one of those people I instantly liked, and he had the GREAT WORKSMANSHIP to back up his honest and friendly personality. From day one, when he stepped into our house, he was very upfront about the estimate. He filled out a detailed evaluation of the work that needed to be done and was on-time, prompt, and thorough during his entire walkthrough. I was impressed with the amount of respect he showed us as customers and the amount of respect he had for our house. When I decided six months ago that we could not afford the cost of such an evaluation, he was very understanding and even ripped up my check over the phone to prove he wasn’t going to use me for a deposit. If I had a job at that time, I gladly would have hired him then-and-there. About six months later, I finally was back on my feet with a job, and I knew that I would be hosting some guests in the near future. Dennis was the first person I thought of, and quickly introduced him to my mother to set up an appointment (since I know he is a busy man and he likes to take the time to please his customers, I knew an appointment with enough notice would be a good idea). The second time around he gave us the same reasonable estimate, and even outdid his previous offer by going above and beyond the work he promised us. For instance, he cleaned the inside of the refrigerator, the inside of cabinets downstairs, tried a maneuver he knew to see if he could get our downstairs garbage disposal to work, and shined-up our rock-crystal chandelier. His commitment to excellence was even FURTHER proved when his 4-person crew was so EFFICIENT that they would have finished a few hours ahead of time, but he took that extra time to clean our outside stairs and veranda – and boy what a lifesaver! If you had seen how dirty it was before, you’d be impressed. Dennis’ comment, “After doing all the work, and seeing how dirty this was, I thought ‘why stop there?’” Just as he had done with the evaluation, his extras were very well communicated beforehand (which showed his GREAT PROFESSIONALISM). He was very UPFRONT by leaving a note describing what he would do the next day, and he also made himself available for any comments, questions, or concerns. By the end (when he finished ahead of schedule), I was SPEECHLESS because of how great his work was as I walked in awe around my house while taking about ~30 pictures with my camera. We were so PLEASED and IMPRESSED, that we agreed to have him come back for a touch-up cleaning a month later. His appreciation of us as customers was shown even more when we received a “Thank You” note in the mail the following week. An AMAZING detailer, I will DEFINITELY be giving him a call for work in the near future. The World needs more people and businessmen like Dennis Michaels.
Description of Work: This was a THOROUGH deep-cleaning of our ~4,000-square foot home including a guest unit downstairs. He cleaned all the floors, walls, cabinets, stove, sinks, inside tracks of sliding doors, all windows and doors, baseboards, furniture, countertops with a Formica polish, outside patio and patio furniture (including barbeque grill), a rock-crystal chandelier (which looked amazing when it was done, by the way), front veranda (floor and banister), outside stairs, the inside-and-outside of the cabinets downstairs, etc. Our place was incredibly dirty before he got here, and the place was a PALACE when I returned home!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Michelle K.
02/2011
5.0
house cleaning
+ -1 more
The owner showed up and oversees everything. He is absolutely amazing. It was a little bit more money than we wanted to spend but in my opinion it was totally worth it.
Description of Work: They cleaned our whole house after construction.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Larry S.
01/2011
5.0
house cleaning
+ -1 more
Dennis made a preliminary visit right at the scheduled time to evaluate the job, go over in detail what I wanted, and give me a free quote for the work. We scheduled a day, I gave him a 1/3 deposit,and he called to confirm one day prior to the scheduled day. Dennis and his three person crew worked a full 9-to-5 day and left the whole place absolutely pristine.The arrived exactly on time. Dennis went over the planned work with me and they set to work. They bring all equipment and cleaning supplies with them. My house has a lot of custom woodwork and delicate surfaces -- plus brick, stone, and tile which require real muscle for a deep clean. Dennis and his crew were almost surgically precise with the fine work, and put their backs into the tough stuff. Every time there was a this-or-that option which cropped up, Dennis asked me before just charging ahead. The place was SO dirty (right down to every groove in the custom panelling) that I wasn't completely sure it would ever get back to my almost-compulsive (alright, actually compulsive) definition of "clean". But they did it! Dennis respects his customers and their homes -- but he also respects himself, his crew, and the work that they do. His prices are not the cheapest, but for the work they do, his rates are, I feel, VERY fair. They are genuine professionals. I had decided to "buy" a full 9-5 day, but he will give quotes based on specific work if you wish. In my case, they could have strung things out to fill up the day, but they finished the guesthouse with an hour to spare, and they all marched over to my main house and asked what else they could do! I found Dennis via Angies List, and chose him based on the great reviews. I decided to just ignore the single very vague and puzzling negative review -- and I AM SO GLAD I DID. I will be using these folks again, for sure.
Description of Work: Thorough deep cleaning of a one bedroom guesthouse in which major sewer repairs, taking several months, had just been completed. The concrete floor of the bathroom had been completely jackhammered up and removed, and a six foot deep hole excavated beneath the house. The entire place was covered in construction grit and dust.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$990
JULIA R.
01/2011
5.0
house cleaning
+ -1 more
As had been our experience previously, Dennis and his team showed up promptly, worked quickly and efficiently, paid superb attention to detail and were unfailingly professional and polite. Dennis oversaw everything and was extremely attentive to our needs and comfort level. I would most certainly recommend his service to anyone facing a house-cleaning challenge.
Description of Work: Dennis and his crew cleaned the dirtiest areas of our house to help us prep for sale. As they had done last time, they made the house, garage, jacuzzi and other areas sparkle -- and this time also transformed a filthy, disused outdoor wet bar into a delightfully shiny surface.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Carl M.
12/2010
5.0
house cleaning
+ -1 more
It was good and he showed up as promised. Unfortunately, I didn't use them because the estimate was a lot higher than I had budgeted for. The price was way too high for residential use. If I had the money for it, I would absolutely use them in the future.
Description of Work: I got a bid from Dennis Michaels for housecleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie K.
12/2010
5.0
house cleaning, window cleaning
+ 0 more
I needed my new home crystal clean after contractors finished their work and before I moved in. Dennis promised me that every single inch of the home would be cleaned, and it was sparkling when he was done. Dennis and his team cleaned the windows, crusty appliances and every windowsill, ledge, tile, faucet in between. Dennis was a pleasure to work with, prompt, straightforward and devoted to providing the highest quality service. His service was worth every penny.
Description of Work: Dennis and his team cleaned my new home after some remodeling, deep cleaning every room including windows and floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
forest G.
12/2010
5.0
house cleaning, window cleaning
+ 0 more
I couldn't speak more highly of Dennis and his team. I had been wanting to do a spring cleaning / home detailing for months, but couldn't find anyone who I thought would be as detailed as I would be. We have a weekly housekeeper, but I wanted the house to be immaculate, and between work and school did not have the time to do it myself. Dennis came out to provide a free estimate and spent lots of time walking through the house with me to find out exactly what I was looking for. When the initial cost was a little more than what I was hoping for, he worked with me to explain services I could drop from the estimate and how that would affect the overall cost. Overall, he spent close to an hour in my home to get everything organized. In order to bring the cost down under $1000, I decided to not have the team clean all the windows, but instead just the biggest bay window in the house. On the day of the cleaning, Dennis and his team arrived 5 minutes early and ready to go. Dennis let me know that he thought the job would take from 9 to about 3:30. Around 2:00, he called me to let me know that the job was going to take a little longer than he had anticipated, but that I wouldn't be charged more for the extra time. I arrived home around 4:30 and the house looked AMAZING. For example, we have a 120 lb. Newfoundland who likes to rub the sides of his body against the walls, such that there are dog-height streaks of dust / dirt along the walls. The walls were spotless - everything was spotless. As soon as I arrived home, Dennis encouraged me to look at their work to ensure nothing had been missed. I caught a couple of very nit-picky little things and the team took care of these issues immediately. When the team finished (at close to 5:30), Dennis again encouraged me to inspect each room. He also offered that I call him to come back out if I later noticed that anything had been missed. The house looks as good (if not better) than the day we moved in. And, from beginning to end, Dennis was the epitome of professionalism and customer service. I'm thrilled with the work done and will definitely use this company again.
Description of Work: Dennis and his crew did a heavy cleaning / home detailing of our 3 bed / 2 bath house (approximately 1250 sf). We have lived in the house for about 3 years and though we have weekly housekeeping, needed a big spring-clearning. Services included general cleaning (dusting, mopping, etc.) as well as cleaning all baseboards, walls, doors, light fixtures, cabinets (in and out), closet doors, all appliances (inside and out), furniture, bookcases (removing & replacing all books), and so on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Martin S.
11/2010
2.0
house cleaning
+ -1 more
Dennis came to the house to give us an estimate. I should have trusted my instincts that this wasn't going to go well when he kept asking me if, as we walked through the house, I wanted vases, books, etc. dusted. To me, those things should be dusted without question, and so I was not particularly happy that he felt he had to ask. However, at the end of the meeting I felt optimistic that I would be impressed with their job, although I was still a little hesitant about the high price. They came as scheduled, and were punctual. Cleaned diligently and I have no complaints, other than a soap dish being broken. (not a big deal). However, when the job was done I was less than impressed, and in fact there were some areas of the house that were not cleaned, even after the very specific, detailed estimate. I felt that I had greatly overpaid for the amount and quality of work. My friends are shocked with how much I paid.
Description of Work: Dennis and his crew cleaned the inside of our newly built house. Windows were not included. The house is a modern, open house, with not a lot of decorative molding and/or crevices. The house is 3 bedrooms, 4 bathrooms and office. They cleaned the hard-wood floors upstairs, poured concrete floor downstairs, floor moldings, bathrooms, kitchen. In the kitchen they did NOT clean the inside of the cupboards.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$2,000
Response from Dennis Michaels / Mr & Mrs Mike & Son
When I finished the project you gave me the impression that you were very happy. My policy is to send out a thank you card asking you if there are any concerns or questions to please call me right away. Your home was done November 2009 and we are currently in November 2010 and I don’t understand why you did not contact me sooner with your concerns. You have written in your report that we cleaned your home diligently, were punctual, and you had no complaints. The soap dish I will certainly still pay for it. Just let me know how much I owe you and I will get it taken care of. I wish you would have communicated to me what they were at that time. In your report your biggest concern was the price. Your two story home is approximately 2500-3000 sq feet (guessing) including the outside patio room and back house/office, 3 bedrooms and 4 bathrooms (Back house powder room makes 5 bathrooms). Not a small house! I normally have a staff of 3 but on your job I specifically brought in a 4th staffer at no extra charge to you! I do have an evaluation sheet I use and everything is noted and creates a great way for you to know exactly what you are paying for and what services I will perform for your specific project. The following is a list of what was done: 1) WINDOWS and screens were DONE as well as the tracks of the sliding glass doors on the porch room (Big job alone) 2) KITCHEN – All cabinet doors were washed (Both sides). The cabinet doors and drawers had a special polish applied after cleaning, including the back office cabinets. ***NOTE THAT REMOVING AND REPLACING OF THINGS INSIDE CABINETS AND DRAWERS IS A BIG JOB AND WAS NOT INCLUDED IN THE CONTRACT*** 3) APPLIANCES – Stove was cleaned inside and out, fridge was cleaned inside and out, and dishwasher was cleaned inside and out. After cleaning, stainless polish was applied to all appliances 4) COUNTERS Cleaned and sink/faucets cleaned and chrome and stainless polish applied. Chairs in the kitchen were washed and chrome polish was also applied to all the chrome legs 5) BATHROOMS – 5 Bathrooms (Including powder room in back house/office), cleaned all walls, ceilings, cabinets, and drawers washed. Applied chrome polish to all faucets, towel racks, toiler paper dispensers. All of the toilets, sink tubs, and shower stalls scrubbed. We applied water repellent to the inside of all shower doors as well. 6) ALL WOODWORK WASHED – Door casings, window casings, baseboards. All walls spot checked where the large dog would brush against on a regular basis. 7) FLOORS – Hardwood floors upstairs, the halls, and the bedrooms (including back office) were vacuumed and damp mopped several times because of the dog prints. Concrete floors were once again vacuumed and damp mopped several times and furniture was moved to do so. The porch floor outside of the office was machine scrubbed as well as all stairs outside of the office were hand scrubbed. 8) OUTDOOR PATIO ROOM – Marble polish was applied to grand marble table, chrome polish applied to outdoor chrome heater, detailed/complicated overhead light fixture washed (complicated task), cleaned outdoors shower head by removing calcium deposits (chrome polish was applied afterwards) 9) FURNITURE – Vacuumed & cleaned/polished in the house, patio, and back office 10) HIGH LEDGES – Approximately 20ft vertical were dusted along with cobwebs removed (A special ladder set up and extension poles were needed specifically for this task) 11) GLASS artwork and picture frames were cleaned (Some people will have their housekeeper do these). That is why I ask so many questions about these small tasks. There are times when customers and their friends do not understand the difference between my service and housekeepers. One does not realize how much expertise and work is involved in these projects. I detail homes. This is a family owned business and I have been in it for 40 Years and our award winning service has won us the Angie’s List Super Service Award 2 years in a row (2008 & 2009). I hope the above information gives you a better understanding of what it took to complete your project. Please call me so I can address your issues….I am here to make you Happy Cordially Yours, Dennis Michaels – Owner (310) 770-6759
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Service Categories
House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing
FAQ
Dennis Michaels / Mr & Mrs Mike & Son is currently rated 4.9 overall out of 5.
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 9:30 AM - 4:30 PM
Thursday: 9:30 AM - 4:30 PM
Friday: 9:30 AM - 4:30 PM
Dennis Michaels / Mr & Mrs Mike & Son accepts the following forms of payment: Check
Yes, Dennis Michaels / Mr & Mrs Mike & Son offers free project estimates.
Yes, Dennis Michaels / Mr & Mrs Mike & Son offers eco-friendly accreditations.
No, Dennis Michaels / Mr & Mrs Mike & Son does not offer a senior discount.
No, Dennis Michaels / Mr & Mrs Mike & Son does not offer emergency services.
Yes, Dennis Michaels / Mr & Mrs Mike & Son offers warranties.
Dennis Michaels / Mr & Mrs Mike & Son offers the following services: Earned SUPER SERVICE AWARD 10 CONSECUTIVE years (2008-2017) and totaling ten awards; ONLY 5 % of the providers in each category earn this PRESTIGIOUS AWARD each year. POST CONSTRUCTION CLEANING, Spring Cleaning, Prepare for Sale, Restorative Cleaning, Move Heavy Furniture (Stoves, Washers/Dryers, Refrigerators), Chrome Polish for Faucets, Water Repellant & Protectant for Shower Doors, Marble & Fiberglass -- Please see complete business description! Cordially, Dennis Michaels