Oak Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Oak Plumbing is a locally owned and operated plumbing company serving Solano, Marin & Contra Costa Counties. We provide options to prevent, repair, and maintain your water system to best fit your family’s needs. Our goal is to bring customer service back to the plumbing industry. We specialize in residential plumbing repair as well as preventative maintenance. We offer up-front pricing and also Pace financing to be able to service everyone equally. We want to fix the cause of the problem, not just the symptom. Safety is extremely important to us which is why all our technicians are fully trained, background checked, and drug tested.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.

Services we don't offer

Wells and septic tanks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-88 of 88 reviews

Gail T.
11/2017
5.0
water heater repair
  + -1 more
Technician successfully did the flush and then found that the anode rod needed to be replaced. He replaced that and then offered an annual inspection for $99/yr. Don't know how much anode rods cost to replace so don't know if this was a good price or not.
Description of Work: Water heater inspection and flush

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Linda W.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Wonderful! The owner called to reschedule an appointment to a better time for me. Then called again to confirm. The service was performed with no fuss, after he thoroughly explained everything, including options. Excellent!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta H.
11/2017
5.0
water heater repair
  + -1 more
Work not completed because age of water heater—technician advised that a leak might occur during the maintenance flushing. Received valuable advice about purchasing a new unit without any sales pressure from technician. Very pleased with service.
Description of Work: Water heater maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Mike M.
09/2017
2.0
plumbing, water heater repair
  + 0 more
James came out late on a Friday evening and was very nice, professional and easy to deal . He did the flush, but he did not feel comfortable going under the house. Our crawl space is short. He said he would have them call me Monday to schedule someone smaller. Monday, no call. Tuesday I call, they say they are aware and will call me later in the day to schedule. Later, no call. Thursday, I call back. Let them know of the situation, he asks me to hold. I wait a few minutes, he comes back and tell me it will cost $360 because they will have to dig due to the narrow crawl space. Now, I've had at least 5 different guys, one guy bigger than James, go under the house and get around. Thankfully we have a home warranty, which we call on and had a guy go under the house and find 2 leaks! Oak seems to be looking for more money on this "deal". I got no inspection. JOB NOT COMPLETE! I would have given them an F, but James was cool. Anything above an F was due to James. Oak get straight F's for this "deal".
Description of Work: I purchased the water heater flush and plumbing inspection.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Patricia A.
09/2017
5.0
plumbing, water heater repair
  + 0 more
The service technician discovered the hot water heating setting was too low. He adjusted it and the issue was resolved. He was competent and friendly. My only criticism would be that he spent some extra time writing up quotes for suggestions on additional work in which I was not interested.
Description of Work: We had an issue with the delivery of hot water to one bathroom shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
08/2017
5.0
drain pipe
  + -1 more
Damarus was awesome! He took the time to go everything with me and show me how to maintain things as well. Would like to do more business with him and Oak as well in the future. It's a little bit pricey but it was worth every penny.
Description of Work: My laundry was leaking as was my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Scott J.
08/2017
5.0
plumbing
  + -1 more
It was great because they went out of the why to repair what I did wrong without having to provide major repairs and costs.
Description of Work: When you try to do your own plumbing repairs, things can get a bit bent like copper pipe in the shower which created concern. So I called the professionals to do it correctly with the right tools (that's my story and I'm sticking to it)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

D Carl H.
06/2017
5.0
plumbing
  + -1 more
Great. The Tech as very competent and helpful.
Description of Work: drain clearing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marshall G.
06/2017
5.0
plumbing
  + -1 more
Turns out I needed some plumbing work -- a new manifold added to an older tankless water heater.
Description of Work: I needed a tankless water heater de-scaled. I responded to an Angie's List offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$699

Rajiv G.
05/2017
5.0
plumbing, water heater repair
  + 0 more
On time arrival and detailed inspection.
Description of Work: Inspection of Water Heater and some other plumbing needs in bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diana T.
04/2017
5.0
plumbing
  + -1 more
Oak Plumbing quickly responded to our call, and Matt Harris was extremely helpful with our sink and piping situation. Matt was very professional, very knowledgeable, and great to work with. I highly recommend Matt Harris and Oak Plumbing, and will be calling them for any future needs!
Description of Work: Kitchen sink drainage problems, and leaking pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kris T.
04/2017
5.0
plumbing
  + -1 more
He did an awesome job! Very fast response time. Matt Harris was very professional and fixed the problem fast. Would highly recommend them! Will be using them for any future problems.
Description of Work: Drainage pipes were leaking under sink, where the pipes came through the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Emmanuel O.
04/2017
4.0
plumbing
  + -1 more
Decided against it due to price for now.
Description of Work: Extending the laundry room plumbing to the garage

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lewis D.
03/2017
5.0
plumbing
  + -1 more
Matthew was quick to respond and was very friendly and helpful. He also noticed two defective valves which he also replaced. Without Oak Plumbing's quick response and repair my family was only without water for a few hours. Matt's work was detailed and completed with no detail overlooked. A++
Description of Work: Matthew at Oak Plumbing repaired a broken water main.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Heather B.
03/2017
5.0
plumbing
  + -1 more
He was very friendly and efficient.
Description of Work: Matt Harris replaced a broken pipe in our front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

David R.
01/2017
5.0
plumbing
  + -1 more
Work was done very fast but top quality work
Description of Work: Matt did a great job and was very professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debby R.
01/2017
5.0
plumbing
  + -1 more
Assessed the problems with my leaky sink and dishwasher and was able to quickly able to remedy the problem. Was very helpful, informative and patient with all of my questions. I received a text from him when he was on his way with a photo of what he looked like. He also wore "booties" in the house, which was a big bonus for me because we do not wear shoes in our home. I will for sure call Oak Plumbing, requesting Matt, for any and all future plumbing needs I have. I give him a 5 star review!
Description of Work: Assessed the problems with my leaky sink and dishwasher and was able to quickly able to remedy the problem. Was very helpful, informative and patient with all of my questions. I received a text from him when he was on his way with a photo of what he looked like. He also wore "booties" in the house, which was a big bonus for me because we do not wear shoes in our home. I will for sure call Oak Plumbing, requesting Matt, for any and all future plumbing needs I have. I give him a 5 star review!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,772

John B.
12/2016
2.0
plumbing
  + -1 more
Money was paid but work was never performed. Had to reschedule a few times and was never contacted back.
Description of Work: Toilet inspection for runny noise toilet. We have to jiggle the handle to make it stop.
Rating CategoryRating out of 5

Response from Oak Plumbing Inc
We performed the toilet tune ups on three toilets and recommended multiple repairs. You elected to pass on all options given. We would be honored to service your household and have invoice/option sheet with records of what needs to be done. Thank you so much for your feedback and ways to improve.

Laura D.
12/2016
5.0
plumbing
  + -1 more
Great. Excellent & professional work. Prompt response & competitively priced. Would refer their services
Description of Work: Minor Plumbing & parts replacement in barhroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Stephen C.
12/2016
5.0
plumbing, water heater repair
  + 0 more
Matt arrived on time, inspected the system and provided me with a quote for the job. He completed it on time and left the job site very clean.
Description of Work: Hired to service an instant hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Laura D.
12/2016
5.0
plumbing
  + -1 more
Excellent. Detailed estimate with alternatives. Service was prompt and efficient. Would definitely recommend and use again
Description of Work: Minor plumbing in bathroom and replacement of fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Caleb K.
12/2016
5.0
plumbing
  + -1 more
Extremely fast and efficient, Matt was very friendly.
Description of Work: Kitchen Sink removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ariane F.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
the house manager was very happy with the work performed, said it was a success.
Description of Work: drain clogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MITCHELL S.
10/2016
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
Very well. Matt arrived punctually and at the appointed time, performed a detailed inspection and provided an estimate we agreed to. Matt performed all the required work in less time than he estimated, and left the site clean and organized.
Description of Work: Water heater replacement. Safety inspection revealed the need for sewer line repair, toilet wax ring replacement, sink water valve replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oak Plumbing Inc
Thank you so much for taking the time to write this review. We appreciate the opportunity to be able to service your household and look forward to helping you again in the future.

Kenneth D.
10/2016
5.0
plumbing
  + -1 more
Matt was extremely quick when responding to my request for a quote, was very professional, courteous and personable when meeting to discuss and during the progression of this project. His follow on service, responding to questions re: possible expansion and adding a bathroom was spot on and immediate. Even coming from Vacaville California to Shingle Springs California (95 Mile one way), Matt was able to finish the project in 1-1/2 days (other local plumbers quoted 3-4 days and were anywhere from $950-$1300.00 higher on their bids). Matt not only completed the project 4 hours earlier than his bid, he added an exterior hot and cold tap for cool weather dog washes at no additional charge. I have since used the services of Matt Harris, (owner of Oak Plumbing), for several other plumbing jobs and have always been satisfied with the bidding process, service and reliability. I will always recommend Oak Plumbing and Matt Harris when referring my clients for Contract Plumbing and Plumbing Services.
Description of Work: Removed all existing 40 year old copper pipes and fixtures in a two story a-frame, re-plumbed with PEX and Sharkbite fittings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Oak Plumbing Inc
Thank you for taking the time to write this review. Our company mission is to provide the best possible service with a great value attached. Anytime you need us in the future please don't hesitate to call. Thank you!

Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1018855
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Oak Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Oak Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Oak Plumbing Inc offers free project estimates.
Yes, Oak Plumbing Inc offers eco-friendly accreditations.
Yes, Oak Plumbing Inc offers a 10% senior discount.
Yes, Oak Plumbing Inc offers emergency services.
Yes, Oak Plumbing Inc offers warranties.
Oak Plumbing Inc offers the following services: Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.
Wells and septic tanks.

Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM