Oak Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Oak Plumbing is a locally owned and operated plumbing company serving Solano, Marin & Contra Costa Counties. We provide options to prevent, repair, and maintain your water system to best fit your family’s needs. Our goal is to bring customer service back to the plumbing industry. We specialize in residential plumbing repair as well as preventative maintenance. We offer up-front pricing and also Pace financing to be able to service everyone equally. We want to fix the cause of the problem, not just the symptom. Safety is extremely important to us which is why all our technicians are fully trained, background checked, and drug tested.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.

Services we don't offer

Wells and septic tanks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 88 reviews

Tina S.
08/2024
5.0
plumbing
  + -1 more
Plumbing did a fantastic job The plumber they sent out was very courteous really prompt got done quick no complaints 100% satisfied
Description of Work: We had a leak that was causing our hardwood floors to start buckling upward so they came in and found the leak and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,497

Andrew D.
06/2024
5.0
plumbing
  + -1 more
Great service. The plumber walked me through the problem and was quick to fix it.
Description of Work: Pipe cracked near the water meter

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$700

Aidan R.
04/2024
5.0
plumbing
  + -1 more
Arrived fast and had options, Fixed cleaned up and done the same day
Description of Work: Cleared main sewer, found a broken section and replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Oak Plumbing Inc
Hey [Member Name Removed]! Thank you so much for taking some time out of your busy day to write a 5-star review for our company. It was an absolute pleasure getting the chance to make that repair to your sewer line, we appreciate you trusting out team to get the job done right!

Christine S.
06/2023
5.0
plumbing
  + -1 more
Communications about scheduling were great. Tech arrived early and did a good job.
Description of Work: Bathroom sink pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

siva K.
05/2023
3.0
water softeners
  + -1 more
I'm not satisfied with their service.
Description of Work: They repaired a water system.
Rating CategoryRating out of 5
$200

YIZHEN Z.
01/2023
1.0
small appliance repair
  + -1 more
0/100. The pricing is high. I respect the technician but I'm not satisfied with the company and with the service.
Description of Work: remove the cover and clean the piping
Rating CategoryRating out of 5
$600

Megan A.
03/2021
1.0
plumbing
  + -1 more
After three months of waiting, this job has not been finished. Oak Plumbing left an open trench through my front yard citing a need for inspections that have not been scheduled. The only way they say they will finish the project is if we sign away their liability for the water line.
Description of Work: Water line replacement.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lillian M.
02/2021
5.0
plumbing, drain pipe
  + 0 more
The services we received from Oak Plumbing was FANTASTIC from the customer service (the ladies that answered the phones), to the Technicians. The quote/price for the repairs was very reasonable, as will as quick service. One of the things that I really appreciate was that both the technician that can to give the quote, and the technician that can to do the repairs both respected COVID Protocol including fresh booties for their shoes. Oak Plumbing will be my go-to plumbers for all my plumbing needs.
Description of Work: Upstairs tub wouldn't drain. Had to repair the problem from downstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne S.
02/2021
5.0
water softeners, drain pipe, plumbing
  + 1 more
Pedro and Caesar were two of the very best people I have ever hired. They worked tirelessly from the moment they got here to when they finally went home in the late afternoon. They didn't take any breaks except for a short lunch. They were very patient in answering all my many questions, and the thing that amazed me was their complete and total good cheer: they never grumbled, or even let out a sigh of exasperation, and they had a couple of very difficult parts that took a couple of hours each to just get new pipes into very tight spaces. When I asked if it was very difficult they just cheerfully answered that "oh it's just the way it goes." Pedro had to return a couple of times to trouble-shoot a leaking toilet and he did so very patiently. Their work was excellent and I would re-hire them immediately. I also very much appreciated Martina's clear, and super friendly help each time I called.
Description of Work: I needed my 100 year old house to be re-piped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Eugene H.
01/2021
1.0
plumbing
  + -1 more
Pedro came over to provide an estimate for a clogged pipe for a toilet that would intermittently back up. He provided me with a very high estimate to replace the entire pipe and recommended that approach and informed me that the pipe in question was bad. Since I didn't have the money to pay for the $2100 job (just to replace a pipe), I was charged a $49 visitation fee and he went on his way. He also provided an only slightly less expensive approach and said that there was no guarantees in unclogging the pipe. I hired a subsequent plumber (Jim Smart Rooter) and not only did he unclog the drain for a few hundred bucks, but he also informed me that the pipe in question is in excellent shape, and that there was no need to replace it. I saved thousands just by going to someone I trust. Do not trust these guys. They will upcharge you. They'll tell you that your car engine needs replacing and all you need is some windshield wiper fluid.
Description of Work: Plumbing to unclog a drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$49

Response from Oak Plumbing Inc
Hello [Member Name Removed] and thank you for your feedback. We are glad you were able to find a service that fit your needs. Looking at the notes from the call there were options offered at lower cost other than replacing the line so that you could choose which option was preferred. The evaluation fee is something we alert everyone to prior to the call so they are aware, and can choose if they would like to schedule with us. We even waive those fees once we schedule the repair. It is a normal part of our service to alert people of their options including permanent replacement for long term concerns like the higher value one you mentioned. However the choice as always is up to our customers. We wish you the best.

Ellea C.
07/2020
3.0
plumbing, small appliance repair, water softeners
  + 1 more
Oak called 2nd but came next day/ UN-prepared to do either repair or water test (requested on phone) or even replace with ready new ADA toilet that the lying receptionist booker said they have “some in stock and if not he will show a catalog of choices”. Guy came punctually with Nzo tools or appliances Or knowledge of what I asked for as an “URGENT repair/replace”. See ABC review same call. Not quite as bad as them doing same since we also still have broken HVAC too, both said they would fix ( I bought gasket already, they could have put in) or replace if they brought new toilet. Problem is not in water pipes except they need testing for lead - both said they would do this too - when I asked oak re taking a sample, how long sitting in pipes? He wiped off his soda water bottle and asked “which pipes?” !!
Description of Work: Still need toilet “fixed or replaced” with estimate of rebuild costs for entire new bathroom. We won’t be using either Oak (D- 0 offers) or ABC (double F).

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Maudrie J D.
06/2020
3.0
plumbing
  + -1 more
I called another guy and he said that guy telling me was not true. I would have caused more money. He misdiagnosed it. I won't ever use him again.
Description of Work: It was 2-3 years ago. I had a little flooding in my kitchen and he was telling me that we have to tear off the floor that I just put that new floor in.
Rating CategoryRating out of 5

Nate C.
01/2020
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Our sewer main busted and Oak Plumbing’s master plumbers Matt & Mike did a great job at digging down over 7ft to replace the broken section and also upgraded my single sewer main clean out which was nearly rusted through to a dual solid ABS clean out. And also I would like to add that Nate also did a great job at identifying our problem! Thanks guys! You’re AWESOME!
Description of Work: Broken sewer main

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kaycie B.
11/2019
5.0
small appliance repair
  + -1 more
I called Oak Plumbing to have my garbage disposal repaired. A young man named Andrew showed up at my house and quickly assessed the situation. He was prompt, efficient and professional. He found the problem and resolved it, allowing me to get back to doing dishes. I also appreciate that their service charge is very affordable. I'm very happy with the job that was completed and will be calling Oak Plumbing for all of my future plumbing needs!
Description of Work: Garbage disposal repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie S.
11/2019
5.0
plumbing, sewer cleaning
  + 0 more
My main sewer line was backing up and sewage was coming up in my shower. Andrew arrived on time, knowledgeable, friendly & had my main line cleared in no time. I would highly recommend him.
Description of Work: Sewer line cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly C.
11/2019
5.0
plumbing
  + -1 more
This is a great company! Andrew S. Provided excellent customer service!
Description of Work: Estimate for water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Ben N.
11/2019
5.0
plumbing
  + -1 more
It was great! Andrew is very knowledgeable and hard working. He fixed our problems promptly and for a very reasonable price.
Description of Work: Basic Plumbing Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April S.
11/2019
5.0
plumbing, drain cleaning
  + 0 more
Andrew did great work. He was extremely professional and fixed our problem quickly!
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry C.
10/2019
5.0
plumbing
  + -1 more
Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience.
Description of Work: Fireplace gas leak repair and hot water tank flush maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Carlos K.
10/2019
5.0
plumbing
  + -1 more
The service was excellent. From the first contact through the end they were extremely professional, knowledgeable and polite. Matt was excellent and went the extra mile helping me with another minor problem we hadn't even talked about. Communications were also very good, with reminders, emails and texts so I knew what to expect at all times. Their pricing may be a bit on the high side, but I would recommend them without any reservations.
Description of Work: Fix a pipe inside an internal wall for the shower in the guest bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve A.
09/2019
5.0
water heater repair
  + -1 more
Confirmed the status of the heater and gave me peace of mind with the knowledge.
Description of Work: Safety inspection of water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Cherie B.
08/2019
5.0
plumbing, drain cleaning
  + 0 more
Very well. Matt reviewed the history of our problem very carefully and suggested various options that we had not considered, and will explore, saving a bunch of time and money.
Description of Work: Diagnosis of leak in plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Peggy F.
08/2019
5.0
plumbing, drain cleaning
  + 0 more
They responded very quickly to our request for service, arrived on time and did a great job of taking care of the water continuing to run in all 3 toilets in our bathrooms. The tech was very knowledgeable about what was wrong, explained it thoroughly before starting the repair, he was finished in about an hour and now no more leaking water. I would hire them back for any future plumbing issues we may have.
Description of Work: Repair toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel F.
08/2019
5.0
plumbing
  + -1 more
Matt did an excellent job in repairing my toilet valve problem. He was extremely professional in his preparation, repair and cleanup. I cannot begin to tell how pleased we were with Matt and his services. We were extremely pleased with the final outcome and professional repair. I would definitely recommend Matt and Oak Plumbing for any future repairs.
Description of Work: Replace toilet valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Miles M.
08/2019
5.0
plumbing
  + -1 more
Jared was great. Very professional, punctual, and got all of the work done on the first visit.
Description of Work: Replace a shower knob that had stuck due to hard water

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1018855
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Oak Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Oak Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Oak Plumbing Inc offers free project estimates.
Yes, Oak Plumbing Inc offers eco-friendly accreditations.
Yes, Oak Plumbing Inc offers a 10% senior discount.
Yes, Oak Plumbing Inc offers emergency services.
Yes, Oak Plumbing Inc offers warranties.
Oak Plumbing Inc offers the following services: Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.
Wells and septic tanks.

Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM