Oak Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Oak Plumbing is a locally owned and operated plumbing company serving Solano, Marin & Contra Costa Counties. We provide options to prevent, repair, and maintain your water system to best fit your family’s needs. Our goal is to bring customer service back to the plumbing industry. We specialize in residential plumbing repair as well as preventative maintenance. We offer up-front pricing and also Pace financing to be able to service everyone equally. We want to fix the cause of the problem, not just the symptom. Safety is extremely important to us which is why all our technicians are fully trained, background checked, and drug tested.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.

Services we don't offer

Wells and septic tanks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 88 reviews

Cami M.
07/2019
5.0
plumbing, water heater repair
  + 0 more
Johnnie and Matt are awesome to work with, and they are thorough! We would definitely hire them again.
Description of Work: Toilets replaced and a new water heater plus other repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat P.
06/2019
5.0
plumbing, water heater repair
  + 0 more
They were very quick to come out and when it was determined that I needed a replacement, they booked it for the n still day
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Sharon H.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
Everything went well Andrew figured out the problem he did a great job he even identified a snake that was in my backyard as a king snake thank you very much Andrew
Description of Work: Leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oak Plumbing Inc
Thank you for the glowing review [Member Name Removed]!

Kristen K.
05/2019
5.0
plumbing, drain cleaning
  + 0 more
It was great! Nicole helped us set things up and was so quick to respond. Jared was on time and did great work.
Description of Work: Leaking pipes from an upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oak Plumbing Inc
We really appreciate the review and are proud Jared and Nicole could handle your needs.

Joyce C.
04/2019
5.0
plumbing, drain cleaning
  + 0 more
Excellent well done fantastic ! The gentleman was well mannered and knowledgeable.He was prepared with all of his materials including shoe covers AND drop cloth. He assessed the job gave me the proposal. Completed the job and gave essential feedback on how to maintain the drain to Prevent future problems. Extremely helpful and honest.
Description of Work: O Og Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Oak Plumbing Inc
Thank you for such a good review [Member Name Removed]. We are proud that we were able to serve you so well.

Brent R.
04/2019
5.0
plumbing, drain cleaning
  + 0 more
Outstanding. Their employee Jared fixed everything quickly and was able to fix a faucet that a previous plumber had not fixed correctly. And did it all in about 2.5 hrs. This included replacing a three piece faucet in one of our bathrooms. Four diff jobs. Great Job Jared. 👍🏻
Description of Work: Four separate services/repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Jennifer R.
04/2019
5.0
plumbing
  + -1 more
JARED DID AN AWESOME JOB WAS KNOWLEDGEABLE AND FUNNY GUY WHO I WOULD HAVE WORK ON MY PLUMBING INTHE FUTURE 5 STARS
Description of Work: Fixed bath tub drain and flushed water heater and changed put supply lines for water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane C.
01/2019
4.0
plumbing
  + -1 more
The person that came did a find job. The only issues I had was with the price. I thought the cost to fix the broken pipe was ridiculous . It was a emergency so, I didn't have time to actually search for a plumber. This plumber was willing to come that day which is what I needed. The pipe was broken underneath the house in plain sight. No digging, the pipe was broken at the "T" so that is what he replaced. I HAVE NO COMPLAINTS IN HIS WORK, HIS PROFESSIONALISM OR HIS PUNCTUALITY. I WOULD BE HAPPY TO USE HIM AGAIN, IF HIS PRICES WERE LOWER, HOWEVER I MUST SAY THAT I DIDN'T HAVE TIME TO GET OTHER BIDS. SO I GUESSING THAT I COULD HAVE GOTTEN A BETTER DEAL. Thank You for your service.
Description of Work: broken pipe

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

kathee H.
12/2018
5.0
plumbing
  + -1 more
I was impressed with Oak Plumbing right from my first call. The dispatcher told me exactly what to expect from the technicians when they came out to access my plumbing issue, they came out early the very next morning, and I was sent a text letting me know they were on the way with Matt’s background and a picture! When you are a female living alone, that means a lot. Matt and Andrew of could not have been more pleasant. They gave me good, honest advice and a very fair price compared to the other ones I had received. They started right away that day, and promised to finish it up the next day, which they did. I wouldn’t hesitate to use them again.
Description of Work: Replaced PEX Pipe with copper pipe in half the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dennis S.
11/2018
5.0
plumbing
  + -1 more
. I called Oak Plumbing. The main office was responsive and setup an appointment. This was followed up with a same day notification. Matt and team arrived on time, previewed the jobs and gave a reasonable quote. They were professional and very respectful of our home and us. The work was of top quality and within the time estimated. Both men had great personalities which made the job less apprehensive. They also supplied useful information for future maintenance. I will surely use Oak Plumbing for future project’s and highly recommend them to anyone with a problem.
Description of Work: I had a couple of plumbing problems, one with an out-door spigot and the other with a bathroom tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer G.
11/2018
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
Excellent ... Called prior to arrival .. Techs Stan and Matt excellent workers .. We couldnt be HAPPIER with all they did.. Literally saved the day 😊Thanks Oak Plumbing
Description of Work: Plumbing and faucet and valve replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc G.
11/2018
5.0
plumbing
  + -1 more
Water Fossett. They were unable to fix the Fossett. They have to order a part and return on a different day to fix it.
Description of Work: Water Fossett

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
10/2018
5.0
plumbing, water heater repair
  + 0 more
Our service technician was very well versed in plumbing issues. We had a couple of quirky issues with our new home-- one was murky or cloudy water at various faucets throughout the house. Another was warm water coming from the cold faucet late in the afternoon at the main kitchen sink. We suspected air pockets in the pipes was causing the murkiness in the water and that the pipes were getting warm from the sun in the kitchen. This was confirmed, but we went through a number of tests to rule out other possibilities. Our technician thoroughly analyzed our entire house, the products we installed, and then went away and did some research on his own on our water heater and other products or solutions that we could consider. We were very pleased with his knowledge and attention. The charge was more than fair for the amount of work and time he put into researching our problems. We will definitely use Oak Plumbing in the going foward.
Description of Work: Explored a couple of unique issues on new construction--cloudy water and warm water from the cold faucet at the kitchen sink at certain times of the day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Sam K.
10/2018
5.0
plumbing
  + -1 more
It was so easy to schedule an appointment through their call center. Once I got off the phone, I immediately received a confirmation email and text with a picture of the technician. The technician was punctual, friendly, and professional. He explained what most likely led to the failure and provided different options for the repair. After half an hour, the repair was complete and I was able to get right back to my weekend without missing a beat.
Description of Work: Interior main water line leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trina B.
09/2018
5.0
plumbing
  + -1 more
The technician Steve was very professional on time efficient and very honest about what work I needed to be done. It was a very pleasant secretary that answered the phone that make the appointment she was very professional over the phone. Over all this company is great and I would refer others and definitely call them again.
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd C.
06/2018
2.0
plumbing, water heater repair
  + 0 more
We had some service provided by Oak Plumbing who we made contact with through Angie's List. The work was "finished" in late November/early December. Unfortunately, we had to call the company back later in December because things were not properly finished and we had more issues with the bathroom and kitchen plumbing. Unfortunately, they were still not properly finished/functioning and we had to have them back in January. Recently we have been noticing dampness and musty odors throughout the house and I investigated, again finding an issue with the plumbing work. The plumbers came back out and have stated they have finally fixed the plumbing issue. The problem is that the plumbing issue has created other issues within our walls, crawl space and possibly subfloor. The issue has been magnified and we had testing for mold completed last week and it came back positive but only in the area where the work was performed. The plumbers claim that their workmanship/materials did not cause the problems and are not willing to address the new issues. I was told that someone from the plumbing company would contact me last Thursday, but I never heard from anyone. I made contact again, asking to have the owner(s) call me, was hung up on and still have not heard from the company. This is extremely frustrating, as we spent a lot of money for their service which has now affected another home improvement service (crawl space liner) that was a month old when the plumbers came out initially and has spread into damaging our wall, not to mention the possibility of the subfloor. I have tried to explain this to the general manager of the plumbing company and would like to also explain it to the owner(s), but seem to being blocked from doing so as the general manager is the one who has hung up on me. I have called back once each day since, just trying to explain the situation to someone other than the general manager as I am not convinced the messages are being forwarded to someone who would be willing to listen and help. Initially, we were happy with the service and the work, but that has changed.
Description of Work: Water heater flush (ended up buying a new one), bathroom and kitchen plumbing

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$5,600

Response from Oak Plumbing Inc
After the call came in that it was a possible warranty call on Oak Plumbing's work we had a technician come out that same day. He verified the leaks were stopped and asked for escalation by management. Further inspection was needed and the following day the Operations manager was sent to review the previous completed work. He found that the leaks the customer is referring to were not caused by work done by Oak plumbing. The damaging leaks were documented and compared to the signed invoiced work. All work that was done by Oak was still intact from previous visits, and the leaks were not a part of that work. We offered to repair the current leaks but the customer made it clear to the operations manager he wanted restitution for damages and was unwilling to speak further unless given that. The operations manager had the General Manager call. The General Manager reviewed the situation with the customer on multiple occasions. He also reiterated that we do not warranty work not completed by Oak Plumbing, and has not "Hung up" on the customer. The customer refused good faith assistance with the leaks insisting that the only answer acceptable was for Oak plumbing to take responsibility for work that Oak Plumbing did not complete. While we strive for peace of mind and satisfaction for every customer we work with. That being said Oak Plumbing simply will not accept responsibility for work that we did not do.

Kadie B.
06/2018
5.0
plumbing
  + -1 more
E-mailed for confirmation and called with photo of technician before arriving. Plumber was very courteous and professional. He was very attentive and respectful to my mother whose shower he attended. Oak Plumbing was very highly rated on several social sites and will definitely recommend and use again.
Description of Work: Shower faucet stem re build

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Bill U.
05/2018
5.0
plumbing
  + -1 more
We had another company do leak detection for us and hired Oak Plumbing to do the fix. It turned out the leak detection company was wrong about the exact nature of the leak. Oak plumbing came out and helped use nail down which pipe was leaking and capped it off. They worked within our limited budget and figured out how to reroute plumbing from our bathroom upstairs to replace the pipe to the Kitchen that we had to cap. They did a great job giving us options and even worked within out budget!
Description of Work: Cap off slab leak and reroute

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Diana R.
02/2018
5.0
plumbing
  + -1 more
When you find a skilled plumber you can trust, never let him go. We are thrilled to have found Danny Jimenez from Oak Pluming. Within minutes of my query on Angie's List, I received a response from Terry. He was friendly when I called and let me know he could have someone out by mid-morning. Communications were excellent on when to expect Danny. I received a text message he was on his way and the text included his photo. He arrived and got to work right away. He didn't see an issue with the leak under the sink and said the stains were from an old leak. It only took some skillful plunging to unclog the toilet and he was more than happy to share his technique next time we get in this kind of "jam". He was able to quickly adjust the shower valve to increase the hot water flow and within 20 minutes, he was done. Some of you out there might be laughing at how inept we are at managing minor plumping situations and deserve to be taken advantage of. This isn't Oak Plumbing's philosophy. They could have charged much more but instead, charged a fair price. Danny was quite pleasant to talk to and through him, I really got the company's commitment to doing the right thing and gaining trust with its customers. Oak Pluming has my highest recommendation for minor plumbing jobs and ones requiring a master plumber like Danny. He and Oak Pluming have earned a spot in my smart phone contacts list and will be our go-to plumber as long as we are in the Bay Area.
Description of Work: Clear toilet clog, adjust shower hot water valve, assess leak under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Scott J.
01/2018
5.0
plumbing
  + -1 more
Very reliable and gets the job done!
Description of Work: Shower Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott J.
01/2018
5.0
plumbing
  + -1 more
It went very well, they immediately identified the issue and was able to fix it affordably and efficiently.
Description of Work: Bathroom Shower Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary S.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Stan was excellent. Very professional and courteous. He would explain what he was doing and why he was doing it. He even gave me some pointers when doing plumbing. He was a pleasure to have at my house while performing the services for our plumbing repair. I felt the price was fair considering the quality of the workmanship, product and the warranty associated with the purchase. I will definitely use Oak Plumbing in the future and specifically request Stan.
Description of Work: Replaced water heater and low boy toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Regan R.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Great! Service was super easy to book online, tech was very nice and informative.
Description of Work: A water heater flush and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Nina D.
12/2017
1.0
plumbing
  + -1 more
These guys will profess that they want to "bring customer service back to plumbing" but at the end of the day they are no different than hiring a functional drug user off of Craigslist. This is what I did the first time, but then turned to Angie's List for what I thought would be an upgrade. I was wrong. And unfortunately Angie's List takes a hit when they promote unprofessional companies like Oak plumbing... Long story short- After taking many steps to get the approval from the landlord where I own my business to have Stan, their tech, assess & fix my plumbing issue, he did not show. And I can understand that things happen but what makes matters worse is that NO ONE FROM THIS COMPANY CONTACTED ME as I patiently waited for them from 2pm-6pm as instructed. Not even an update from their receptionist. When I asked to speak with their manager, Chad, he did not reach out but instead evaded me. So by now I'm wondering if the melanin in my skin played a role in their lack of professionalism towards me. Why do they provide "top" customer service to these others folks but not me? It's unfortunate but a reality we must face. So be forwarded, continue ur search for an efficient plumber who will be professional all the way through & not just in words. It will save u the grief I am going through.
Description of Work: I needed the assessment of my plumbing issue.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$360

Rachelle O.
11/2017
4.0
plumbing, water heater repair
  + 0 more
Plumber was great but expensive for recommended service.
Description of Work: Water Heater Problems

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1018855
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines

FAQ

Oak Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Oak Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Oak Plumbing Inc offers free project estimates.
Yes, Oak Plumbing Inc offers eco-friendly accreditations.
Yes, Oak Plumbing Inc offers a 10% senior discount.
Yes, Oak Plumbing Inc offers emergency services.
Yes, Oak Plumbing Inc offers warranties.
Oak Plumbing Inc offers the following services: Oak Plumbing Offers Licensed and bonded services for all water heater repair, and installation. Faucets, toilets, sinks, drains, sewer, water main, water leaks, showers, tubs, PRV, drain cleaning.
Wells and septic tanks.

Contact information

3852 Industrial Way, Benicia, CA 94510

http://www.oak.plumbing

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM