Need a plumber? When you call Tom's Quality Plumbing, you will be dealing with Tom, not sub-contractors. My business is built on a foundation of integrity, fair prices and quality customer service. 10% member discount, billing available. Award winning. Call now to schedule your service!
Business highlights
23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing repairs, plumbing drain cleaning & water heaters.
Description of Work: Plumbing - work two bathrooms in my personal home. And lots of heavy duty plumbing under house at my rental property. So efficient, friendly and affordable. Both times I used them they were actually doing work that other plumbers had either failed at - or did a so so job. I felt confident that the work done was not being overcharged and done properly. I will have them back to work on my irrigation and my upstairs bathroom ! Love their work, and trust them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Tom's Quality Plumbing
Thank you so much [Member Name Removed], God bless you, Tom
SUSAN G.
08/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Plumbing problem-leaking toilet.
Rating Category
Rating out of 5
Yes, I recommend this pro
joanne D.
04/2016
3.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
value
3.0
responsiveness
4.0
Response from Tom's Quality Plumbing
?
Laurelyn M.
04/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: I need a toilet reset right away and Tom came promptly and did it for me. He was very professional and curteous. My only complaint is that he said he would give me and estimate and come by to do some other work I needed done but he never followed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Neil D.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Had a broken water heater, called Tom in the morning, he was out later in the afternoon. And Prompt. Courteous and friendly, finished the job faster than I thought it would take. Got his business card from him, so I know who to call right away for any plumbing problems I run in to in the future. Thank you Tom!
Rating Category
Rating out of 5
Yes, I recommend this pro
Laura G.
03/2016
1.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
Response from Tom's Quality Plumbing
So sorry for your bad experience, but I'm a one truck operation and field all the calls, and have no record of you requesting service
Norma G.
02/2016
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN G.
12/2015
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: My son's toilet was clogged. Tom said the "flushable wipes" are not really flushable. I was horrified and immediately went to the store and bought small garbage pails with those little fresheners, for the "flushable wipes" to be put into. When you are used to using them, you cannot go back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kirk M.
12/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
carol B.
10/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa R.
10/2015
5.0
plumbing
+ -1 more
Perfect.
Description of Work: Repaired a leaking faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Mark M.
08/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: I called Tom's quality plumbing due to the Angie's list reviews since it was too far for my local plumber to travel. Besides answering my call immediately....he took care of the plumbing issue super quickly and at the price he quoted. He did his job professionally and you cannot ask for more than that! He will (for sure) be the local Orange County Plumber I recommend to all of my clients!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Rod L.
07/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: Without going into detail, we have no desire to have this company return.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
Response from Tom's Quality Plumbing
Thank you for your honest review of your service experience, but you must be mistaken on the service company, as we are located in southern California, and do not service your area. Thank you, Tom Freuler, Toms Quality Plumbing
George K.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: This was so long ago I don't remember it. However I have called Tom several times and have always been pleased with his responsiveness and the quality of his work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Calvin P.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Changed out 2 tub/shower fixtures and changed damaged shut-off valve (exterior).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Kara R.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: We contacted them to assist in straightening pipes on the roof. They came and took care of it so quickly. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Doug A.
06/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teri S.
11/2009
5.0
plumbing
+ -1 more
Tom was called in on an emergency to replace a toilet which was leaking into the sub-flooring due to an improper install. He responded very quickly and was able to recommend a reasonably priced toilet for replacement. He built up the toilet flange to bring it up to code and seat the new toilet properly. His professionalism and work were excellent!
Description of Work: Toilet replacement and build up of flange to seat toilet properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Woody S.
10/2009
5.0
plumbing, drain cleaning
+ 0 more
Tom was able to do the needed repairs right then, and called another guy in to help him. Although the estimate had been for a small snake-job, and it turned into a larger project, I never felt pressured to go ahead with the more expensive work - it was obvious, even to a non-plumber, that the work needed to be done. As it turned out, Tom had to climb under the house crawl-space to work on the pipes under this tub area - itself a scarey proposition! He managed to do all the work, correct the original drain problem, fix the leakey toilet next to the tub, clean up everything in the bathroom.....all within about 3 hours. I was happy with the work. The only negative thing I can say is that he did not nicely patch up some drywall in the wall behind the bathroom (he had to go into the garage to see if he could punch through the wall to get to the pipes in the bathroom). The repair to this wall was really unsatisfactory and I should have looked at it before he left. I will call him up about this....but, I would still use him for plumbing in spite of this because his good points far outweigh this one complaint.
Description of Work: I called Tom out to fix a backed-up bathtub drain. When he got into it, the job was alot bigger than first anticipated - the 50 year old pipes were unable to be snaked and some earlier work that had been incorrectly performed needed to be repaired.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Pauline H.
08/2009
5.0
plumbing
+ -1 more
My water would not turn off so I had to turn off the main water to the house, of course this was in the late evening. Tom came out at 8pm and fixed it all right away, I was very happy with the job done. I feel it was maybe a little on the high side for price but plumbers charge alot.
Description of Work: Replaced 3 handles for bathtub.shower valves, new stems and seats. Replaced tub spout in another bathroom also.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ADRIAN T.
02/2009
5.0
plumbing, drain cleaning
+ 0 more
Tom and his team worked quickly and efficiently; the work was reasonably priced.
Description of Work: Re-plumbed hot and cold lines from the main line into our house, installed recirculation pump, installed radiant heat plumbing line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Joseph T.
07/2008
5.0
water heater repair
+ -1 more
Prompt arrival. Very polite and professional. Work performed without delay. Time will tell if it holds up, but to the eye it looks to be of excellent craftsmanship and care. Mr. Freuler (Tom) is someone I would not hesitate to recommend to anyone.
Description of Work: July 29, 2008 earthquake caused damage to water heater water lines. Called Mr. Freuler and left a message. He promptly called back and was at my house within 30 minutes. He assessed damage and gave an estimate. Work was completed as estimated. He installed new lines and nipples. He also inspected areas and advised me some work on the water heater needed to be done to bring it up to code. I declined this as I plan on getting a new water heater installed in the near future and this work can be done then. I will call him to do this work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
TOM S.
10/2007
5.0
plumbing, drain cleaning
+ 0 more
Tom's Quality Plumbing was very professional and personable. They arrived promptly and got the job finished in a timely manner and were very honest and straight with me, which I appreciated.
Description of Work: Tom's snaked out and repaired a main drain for my 1800 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
YVONNE H.
02/2007
5.0
water heater repair
+ -1 more
He was professional and friendly. I would recommend him to others.
Description of Work: He replaced my water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
03/2005
4.0
plumbing
+ -1 more
HE WAS KNOWLEDGEABLE AND BROUGHT ALL THE NECESSARY HARDWARE. HE WAS ON TIME AND COURTEOUS. HE HAD THE JOB DONE FAIRLY QUICKLY. HE WAS DONE BEFORE HE THOUGHT HE WOULD BE.
Description of Work: THEY CAME OUT AN INSTALLED WATER SYSTEM UNDER THE SINK AND FIXED THE ICE MAKER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Water Filtration and Softening
FAQ
Tom's Quality Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Tom's Quality Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tom's Quality Plumbing does not offer free project estimates.