Tucson Carpet Express

Excellent customer sales service and quality from start to finish!

AMAZING! I called for a quote and Mark was at our house within a hour to give us an estimate. He was super responsive and gave us a great price - much better than any other vendor we spoke with. One thing that really stood out was that he didn't nickel & dime us to death. All the other companies wanted to charge for any missing tack strip and any additional work that needed to be done. Mark was willing to offer a COMPLETE service with everything included. On the day of installation, a crew of 3 arrived exactly on time and were extremely friendly. They worked very hard to make sure the installation went well and took extra time to make sure every detail was perfect! We were thoroughly impressed! We only got 2 rooms of carpet but it looks like the whole house was re-carpeted! We truly appreciate the professionalism of the whole team. It's something we don't see often these days and can't recommend them highly enough!

It was a wonderful experience!!!Mark,James and Mike were perfection personified. They arrived on schedule, did what they had to do in a friendly and professional manner. They replaced heavy furniture that they had moved,and vacuumed when the job was done. I would use them again in a heartbeat.

Mark did a spectacular job, in a great timeframe at a very reasonable price.

He picked a carpet that closely matched the existing carpets in the house. He was responsive in returning my phone calls and text since I live out of state. His price was competitive and he understands my concerns. Based on the pictures I received, I am a very happy customer.

Great. He and his employee were very friendly and professional.

Everything went perfectly. They moved all of our furniture without a scratch or problem, and even remembered where it went when they put the pieces back. They cleaned up after the job and left us with a well-vacuumed carpeted area. In addition, they cleaned up the tile/wood floor areas so the house was in better shape when they left than when they arrived. Mark and his staff are very professional and respectful. I'd highly recommend Mark's Carpet Service to my friends and family. They did a wonderful job! Cost of service includes all materials and labor.

The crew was prompt and professional. They dealt with a subfloor issue in a very sensible and timely manner. Nearly all of their work was of the highest quality. A couple of places on curved stairs did not turn out quite as well as we hoped. We're sure that they will make every effort to address it. We have complete confidence in their follow through.

So impressed with Mark and his workers. Promo, professional, friendly, respectful, honest. Can't say enough!!!!! You will be happy you hired him!

Mark and his worker did a very professional job with the re-install. He added a second row of carpet "tac." He was able to fit the rug up against my bathroom tile perfectly. Seams were sealed nicely between the bedroom and the closet and at the entrance to the room. In addition, he repaired a small corner of one of my landings on the stairs so well, you can't see the seam at all, and he also fixed a bulge on another stair. He was very responsive and accommodating to my schedule and needs, which I greatly appreciated.

Great. Extremely satisfied with the work the quality and their customer service

mark and his crew arrived on time the day the work was to be done. They were courteous, professional and efficient. Although the work required them to be in multiple rooms in the home the intrusion was minimal. I would highly recommend Mark to anyone needing this type of service and would certainly use his team again.

Mark and his guys were awesome! They arrived on-time, communicated well and got the job done in just over an hour. Work done is absolutely great! I will definitely recommend them to friends and family and would use again!

I used Mark’s Carpet Service twice, in 2015 & 2016. The guy seems pretty honest and conspicuous, thorough.

They did a great job, very neat, clean and friendly guys that I would highly recommend!

As a busy, working single mom, I really appreciated Mark and his team's professionalism and exceptional customer service. Having three bedrooms upended all at once was not nearly as stressful as it could have been for me and two teenagers. It was so worth the fantastic job they did installing our beautiful carpet! They went way beyond my expectations by attending to small repairs around closet runners and making sure all entrances and edges looked flawless. They were prompt, courteous, very efficient, and kept me posted on progress all during the job. They finished on time and left the areas cleaner than they found them. They were very careful around walls and light fixtures when moving furniture and large carpet rolls. I would absolutely recommend Mark's Carpet Service to my friends and family. Thank you!

Mark showed up on time - and prepared. He was able to repair the carpet and it looks like brand new. He is professional, personable and reasonably priced. I would definitely recommend him - whether it be new carpet installation or repair don't hesitate to call Mark first.

WORK WAS DONE IN TIMELY MANNER. MARK WAS A PROFESSIONAL . VERY SATISFIED WITH THE END RESULT.

Mark was very professional and helpful. He went out of his way to make sure I got exactly what I wanted and that all my needs were met. He was on time and trustworthy.

Very well. Prompt professional service.

Working with Mark was fantastic. I always like to work with small businesses. When the guy whose name is on the company shows up to do the job, he knows his name and reputation are on the line. Mark came out to my house after work and inspected the rooms. He brought carpet samples with him so I didn't have to go to any stores to pick out carpet. He suggested removal prior to install so I could do some painting and it worked out great. The install went fine, and Mark and his crew were professional and prompt, and didnt leave a mess behind as some contractors are known to do. The carpet looks and feels great. I dont anticipate any problems but its nice to know if something does come up I could call Mark directly and I'm sure he would take care of the problem. Try getting that service at a big box store!

Mark did an amazing job repairing the pet damage caused to my carpet. There were 2 corners that were completely destroyed and he was able to fix it and you can barely tell where the damage was. He had all of his tools with him and he left no remnants of any mess. He was very professional and I would recommend him to my friends and family.

I had purchased carpet that was removed from a model home. It was used carpet, but it had never been lived on. I had trouble finding someone to install it. I called Mark and he came to look at my house and my "used" carpet. He explained how the carpet should be installed and why. He gave me a quote on the spot and said to call him when I was ready. I called a week later and he said he could install it the next day. He and his assistant showed up exactly on time. They pieced together the carpet and installed it. This carpet had been folded and rolled and it sat that way for several months. It showed some wrinkles. He told that it needed to be steamed to get the wrinkles out. He gave me the number of a steam cleaning company who I called and they came out the next day. The carpet was clean to begin with, but the wrinkles came right out and I now have what looks and feels like brand new carpet. It was installed to perfection and my house looks great. He was both professional and courteous. I highly recommend Mark Golden. He really knows his stuff.

Mark reviewed the project and offered me a reasonable price that included not just the two rooms in most need of repair, but the entire house. He promised I'd be impressed and pleased. He was right. The old rumpled carpet was taut and flat throughout the house. Most significantly, the old, worn down areas where carpet and tile met had been retacked and new less worn seams and transitions had been created. Mark is a professional tradesman who knows carpet and delivers what he promises--quality workmanship, fair pricing, and a job well done.

What I thought was only a few spots in the corner that needed to be pulled up and replace the double padding, turned into the entire room needing the padding replaced. Pulled up bedroom carpet and replaced double pads for entire room, cleaned up cat damage, treated carpet. The work was done quickly, and required all the furnature to be moved. Now the room smells great...no cat smell.