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True View Windows & Glass (formerly Palo Verde Glass & Screen)

Windows, Screen repair, Glass and Mirrors,

About us

Palo Verde Glass & Screen is now part of the True View Windows and Glass LLC family. “We are thrilled to offer our dedicated employees a new home as Deb and I enter retirement,” said Ron Prince, Palo Verde’s President. Founded in 2000 in Phoenix, Arizona, True View has become a locally-owned leader in high-quality window and glass installation and repair services for residential and commercial customers. With three locations and growing, the company prides itself on its integrity, exceptional customer service, and strong culture.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial windows & glass, shower doors, screens, sunscreens, screen doors, energy efficient windows, mirrors & tabletops.

Services we don't offer

Auto glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
3%
3
2%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-120 of 120 reviews

Brian S.
08/2015
5.0
screen repair, replacement windows
  + 0 more
unknown
Description of Work: replaced broken windows and screens,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$520

Lynne G.
08/2015
5.0
screen repair, window treatments
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$278

Karen R.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced a kitchen window that was broken in the hail storm. They called prior to the appointment to ask if they could come earlier than the |original scheduled appointment. I was very pleased with Palo Verde Glass |& Screen and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jim P.
06/2015
5.0
screen repair, replacement windows, doors
  + 1 more
unknown
Description of Work: replaced most of my screens and sliding screen doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Herb B.
02/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,039

Marian S.
02/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced window glass. made glass covers for desks and coffee table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
02/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced a broken window and were supposed to replace all the missing screens in our 2 story home. They were extremely responsive and came out to measure & provided an estimate very soon. However, they had to postpone the actual completion of the job by several weeks (bumping into Christmas) because of employees illness. They did show up when they said they were going to show up finally, but the installer said they were short 1 screen. Frankly, by that point, I just didn't bother having them return to replace it because of the holiday timing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$675

Robert G.
01/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: Could never get an estimate from them.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Isabel D.
01/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0


01/2015
4.0
screen repair, replacement windows
  + 0 more
unknown
Description of Work: Screen replacement. Promised in two weeks and it took more than a month. | |I am unsure of the date

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0
punctuality
2.0

$500

Response from True View Windows & Glass (formerly Palo Verde Glass & Screen)
Good morning, I have been trying to find your paperwork to see what happened. I have no record of any job or estimate under your name. Was the job under another name? You said the job was done in July 2015. I am assuming that you meant July 2014? If you could respond with the correct name I would appreciate that. We are always trying to make improvements. It is not unusual for our installation to be out 14 days from your acceptance of the job. Normally installation a month out is not common. Sometimes when I have to order a product the delivery date is out of my control. Thank you for your time.

John C.
01/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced double pane, low e window pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steve P.
08/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice C.
06/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: replaced insulated glass units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$553.12

Michael N.
05/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Palo Verde replaced the glass in 12 windows. The prior windows were minimal quality, double pane, original construction installed by A.F. Sterling. The seals had failed over the past few years. We installed higher efficiency glass but did not want to go to the expense of replacing all the windows and frames. Palo Verde provided a very competitive bid versus two other contractors. From signed contract to installation was only a few weeks. Although the original installation date was pushed back one day (not a problem), the installers arrived as then promised, early in the morning and completed the job that day. The two installers were pleasant to have working on the house, very skilled in their job, and cleaned up completely after the job was done. The only snag was that one small window came damaged. A new window was ordered and installed a week later. I would gladly recommend Palo Verde

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Joseph C.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced existing sliding screen door and adjusted. Removed old door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Peggy B.
04/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARB R.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I have not yet used them, but was impressed with their resopnsivness to my request and their willingness to give me a quote for my project. I'll let you know if I use them in the future. | |

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francis M.
03/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Energy efficient vinyl glass windows installed. PV Glass did excellent job from estimate through installation. Would not hesitate to recommend PV Glass to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Rocco S.
02/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

DEBBIE B.
03/2013
5.0
screen repair
  + -1 more
he
Description of Work: I purchased a home that had no window screens or screen doors. I contacted Palo Verde Glass and Screen and Ron came out and took the measurements and told me I would be contacted the next day with the price. When a week had passed and I heard nothing, I called them and they apologized for my paperwork getting buried. I accepted their price and they booked the installation right then and there.Everything ran smoothly, I love my screens and my screen doors. I would use them again...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

2100 N Wilmot Rd Ste 101, Tucson, AZ 85712

http://www.paloverdeglassandscreen.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
94948
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
08/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Screen repair,
Glass and Mirrors,
Doors,
Auto Glass,
Window Treatments,
Sunrooms and Patio Enclosures

FAQ

True View Windows & Glass (formerly Palo Verde Glass & Screen) is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

True View Windows & Glass (formerly Palo Verde Glass & Screen) accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, True View Windows & Glass (formerly Palo Verde Glass & Screen) offers free project estimates.
Yes, True View Windows & Glass (formerly Palo Verde Glass & Screen) offers eco-friendly accreditations.
No, True View Windows & Glass (formerly Palo Verde Glass & Screen) does not offer a senior discount.
Yes, True View Windows & Glass (formerly Palo Verde Glass & Screen) offers emergency services.
Yes, True View Windows & Glass (formerly Palo Verde Glass & Screen) offers warranties.
True View Windows & Glass (formerly Palo Verde Glass & Screen) offers the following services: Residential & commercial windows & glass, shower doors, screens, sunscreens, screen doors, energy efficient windows, mirrors & tabletops.
Auto glass.

Contact information

2100 N Wilmot Rd Ste 101, Tucson, AZ 85712

http://www.paloverdeglassandscreen.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed