Sparkle Window Cleaning Service

It went well, a good job was done in a timely manner. I had paid $59.00 i.e. Invoice but had to pay him cash to wash the screens.(?) Why wash the windows and not do the screens as they were also dirty. I must have read 'What would be done for that price' wrong.

They were careful, windows very clean and screens replaced carefully. Crew were courteous and professional.

Do know how many panes are in your purchase.

It worked out fine. The company sent 2 techs who were at the home for several hours.

I am very dissapointed with Sparkle's terrible customer service and unreliability. I would not recommend using this company.

Very thorough, very professional

Sparkle folks were prompt, courteous and professional. There were 3 people who did an excellent and fast job. In less than an hour and a half, they completely cleaned and washed all windows and screens. Our home is only one level so there was no delay needing to use ladders, etc. Windows and screens were so clean when they were through it was difficult to even see that there were screens on the windows. Overall, they did an excellent job.

They did a good job but there is something I'm concerned about. They told us that the next time we wanted the windows cleaned to call him directly and to pay him in cash and that sounded to me like that is a tax dodge. I won't be calling them. They came a little early because they had a cancellation. They have a reasonable price for what they had done.

I'd like to state that the review "written" by me on March 6th was the result of my call to Angie's List complaining of a no-show and requesting a cancellation. I did not realize they were posting an F review. But that is the grade I'd have given it that day. On Monday March 9th Clarice returned my call and after some confusion confirmed that she either made a mistake and didn't enter my appointment, or forgot to hit the save button. I admired her honesty there. She asked me to allow them a second chance as they are a really great company and she wanted to prove that. I agreed to reschedule for March 13th. I was given the first appointment of the day with a show time between 8 am and 9 am. I called Clarice at 9:00 to ask when they would arrive. That number went to voice mail & I left a message and called the other number I had, which also went to voice mail. Clarice returned the call at 9:26 and apologized and confirmed they should have been on site. She tried to reach the team without success. She called again at 10:30 and said a new team would be out between 11 and noon. At 12:15 I called her to report we were still waiting. More apologies. Finally at 1:05 a nice young man arrived. He explained how we were not originally on his list of calls, but was in the area and switched with another team to do the job. Ruben finally made a decent name for his company. He worked hard and did a nice job. Unfortunately due to scheduling errors from the start, we will not use this company again.

Better than expected cleaning.

Third year we've used this vendor, and they give us absolutely no reason to show elsewhere. We bought a package the was for more windows than we have (it was still a bargain) but they point out that if you contact them they can adjust their quote based on the actual number of windows. You should be aware that you're paying by the pane, not the window - not an issue (we knew) but it can affect the overall price of their offering (I think that's standard practice).

The service turned out fair. I wanted for the monsoon season to be over with. So we did delay the service for some time. We needed more windows done than what the service covered. So there was additional charge for that and no other hidden cost. It was kind of expensive. They were self-sufficient and had their own cleaning materials. The windows looked pretty good after they were done. I had no complaints about that. They did a very good job. Their service was excellent. The bad was that we had to pay a rather expensive amount to get the additional windows cleaned which was kind of a shocker. I would not purchase the same thing again. They did a very good job getting in touch with me.

It was fine. The had their time messed up the first time. They did not show up but then we left them a phone message and they showed up the next weekend. They normally charge 5$ extra for windows over 30 but they did not charge us the extra. They were very pleasant and prompt. The did not work because we both work during the week. The did not make a difference in price which was good of them.

It went very professional and very fast.

The service went fine. Two technicians came out for the job. I had them clean about 20 windows. I had used the company in the past. The staff is friendly and does a good job. I have had no problem scheduling a service.

We have never had a bad experience.

Ruben arrived on time, was very professional, and did an awesome job! The windows look great!!

They told me I overpaid, that I only had 10 windows and that I paid for 30. Don't know how to count windows and don't remember that being mentioned in the offer

They arrived early and finished the job in 30 minutes. The 2 employees were polite and did excellent work. Have them count your window panes first because the coupon is for 30 panes. At the end I had a disagreement on the window count and the definition of a pane on very small windows. I had left a message for the owner but never received the call. This is the 2nd time I used them and they did a remarkable job both times.

It was pretty good. It went very well. It's the third time I've used them and I wouldn't use anyone else. I found them through Angie's List originally. They're punctual and they do a good job.

They did a very good job and were careful inside the house.

we had to reschedule due to rain but it worked out for both of us

Two gentlemen showed up. They were slightly earlier than the planned start time but that was fine by me. One worked inside the other outside. The only thing they needed from me was a water source to fill their bucket. Total time to complete the work was ~45 minutes. Service was well worth the cost and I will definitely have them back again!

Great job....quick, professional and a nice guy

The scheduler gave me a window of time when the crew would arrive and Tony and his crew, 3 including Tony, did arrive on time. I have some windows pretty high up so I was a little nervous watching them on a ladder straddling the window. They did good and were able to reach all the windows. They even went back and did a couple windows that we noticed needed more cleaning. All the guys were courteous and respectful. Would definitely use them again. I even gave them a tip since I had just called them the day before.