Sparkle Window Cleaning Service

they were on time, and did a great job

i had my regular window screens with solar screens and was very happy with the the job they did. My only gripe is, that despite many phone calls and messages left, I was never able to obtain a receipt for the work done.

It has taken several weeks to contact the company and schedule the work. I had to be the one contacting them. It has been rescheduled at present due to the weather.

Excellent experience. Window cleaner arrived on time and did a great and efficient job on the windows, inside and out, single story house. The screens were reattached securely, and he did not leave a mess with water drips, etc. Even the window sills were nice and clean. I would be glad to use this service again.

I had to contact them for the appointment, but the work was great! I would bring them back when the time is needed!

I was never contacted for set up, and the service never occurred. I tried many time through email, phone, and through Angie's list to obtain the services, but it was never resolved. I also tried many times through Angie's list to get my money back, who then didn't contact me until just after the 30 days and told me they couldn't provide a refund, even though I'd contacted them several times for resolution. They told me they could assist in trying to obtain the service, but I never heard anything more. Essentially I paid to spend a lot of time with no actual service.

AMAZING!!!!!! They did a perfect job

This is an update to a previous review. With the help of Angie's List, I finally got a call back from the owner to schedule the service I purchased through the Angie's List site (I had left three messages and never gotten a call back). They were very accommodating to my schedule, and the young man who came to do the work was very polite, professional, and efficient. My windows look beautiful. I wish I could rate the owner separately from the employee who did the work.

I paid for a total of 10 screens to be replaced, but the Patio Sliding door screen was not replaced, because I was advised that my patio door screen could not be removed to replace the screen and that if Sparkle Windows was to remove this one screen, I would have to pay an additional $80.00. The worker called into his supervisor to give me this answer. I was also told that this sliding door screen which has a SMALL HOLE in the screen could not be repaired. One of the 9 windows which were screened had to be redone on this second visit, because it had come loose. I paid a separate charge for the window cleaning which was done on the same day as the screening was completed took place. The windows now are clean and look wonderful. $65 for Interior and Exterior Window Cleaning! $149 for Picking-up, Re-screening and Re-installing 10 Window and/or Door Screens Total for both jobs completed the same day was $214 -- both of these prices were at a reduced rate from Sparkle Windows standard charge for such survices. I think Sparkle Windows cleaning gets a grade of "A", but their screenng deserves only a "C".

We were extremely pleased Sparkle Window Cleaning Service. I had to leave a message to make an appointment, but my call was returned in just a few hours. Scheduling an appointment was easy and I was able to get it at a time that was convenient for us. The service person was prompt, professional, fast and we were very satisfied with the quality. He provided us with a price quote which was well less than our former company. He stated that that price would be honored the next time we had Sparkle do our windows again. We will definitely be repeat customers.

I've written the above in order to replace my previous review regarding Sparkle Window Cleaners. I wasn't feeling particularly well when Tony first showed up at my home with no ID, cards, or anything to prove he was who he said he was. But we got it straightened out, and I allowed him to take my window screens with him. Anyhow, I feel bad about giving him a "C" for my first review, and hope that this one can replace the first one. When the monsoon rains are gone, I will definitely use this company to wash all my glass windows and doors, inside and out, including the tracks. Thank you for a job very well done at a very reasonable price. The screens look great. They were 16 years old!!!! Sincerely, Carol

Great two man crew - efficient and excellent.

They were thorough, fair, and friendly.

love this company - second time and they do a superb job

I've used Sparkle before and will continue to use them. They are prompt, professional and you can't beat the price.

He was fast, efficient, neat, clean, friendly and walked the outside of the house when he was finished to go over his work.

Work was performed efficiently and results are outstanding.

See the above information. Do show up or at least call and not leave people hanging.

Cleaned all my windows, even though there were more than on the deal. Of course, I had to give up getting the insides done, but the negotiations were pleasant, thoughtful, and seemed reasonable. The work was done quickly and efficiently and pleasantly. The provider even impressed my husband.

Service was great. Quick and thorough, house looks much better after the service!

As above: washed windows in and outside, cleaned tracks, thoroughly dusted and reinstalled screens.

They offered to come right away but I said I wanted to wait until certain weather conditions have transpired within the time period that I had to do it. Once that occurred that I would contact them, and so I did contact them. I think I was waiting for a month for the dust storms to be over before they wash the windows. There were additional fees. The young man that came out came out at around 2:30 in the afternoon. By the time he got done, it was dark. He did a lot of talking on the phone while he was performing the services with an employee, not the owner. The owner had been very conscientious in dealing with me that his employee entertained himself with his cellphone for a considerable amount of time, and as a result, I think he got to the point where he couldn't tell whether it was getting dark or whether it was clean on the inside and outside of the windows. There were some issues when we got done, and in the process there also was an issue with a screen that I didn't think it was broken before he was here, but was broken after. He offered to have somebody fix it, but apparently they couldn't schedule it out so I told him to just forget it, it was alright. I will do something about it. The owner was very conscientious and helpful. His employee did a reasonably good job for that amount of money. I don't really have any complaints. I think it is a good little company and I would use them again. The owner's quality was good. Because his employee talked on the phone so long that it got dark, he hadn't gotten the 2 sides equally clean, and then he needed to address the issue, but it was fine. The owner was very responsive. They were punctual. They scheduled it at 2:30 in the afternoon. It was fall and it was starting to get dark because he talked on the phone all the time. He better have him do the windows at 10 in the morning. He was there when he said he was going to come. The owner was very professional. It's hard to supervise a young person who's out working when you're not with him. It was for $49 so it's not like he would drive out to my house and check on him that he would stay off of his phone. They are not expensive that I can't afford to go correct a few problems with it.

I ordered and paid for this service online in order to get a coupon. I received a phone call the same day and a time was set for two days later. The provider showed up right on time and very professionally carried out everything we asked him to do. Our windows have never looked so good! Considering other suppliers offered us a date and time two-three months off, we were thrilled! He explained he recently acquired the business and is now working on developing his reputation. Well, he made a good start with us!

It was okay. I think it was over $100, total. They could have tried a little harder, I think. Some of the windows are still kind of foggy...some of the outside ones are. The guy was very nice and pleasant. The price was okay. I think I probably would use him but I want to watch him a little more carefully.

Ultimately, the guy did a good job on cleaning my windows but originally, when I called, I got no response for 2 or 3 times and I was really upset with them and then I called Angie’s List because they put a different Big Deal out and I said if I have to buy the new one and they said no, just call them back and if they won’t respond, I’ll let them know but they did respond to me. The woman who answers their phone is not a friendly person. The guy who showed up and did the work was friendly and he did a nice job. They were pretty responsive. They came out pretty quickly but I don’t know how many days. One of the way he was wonderful is he told me that if I ever want to use that service again, I can call in and say I want them to give the same deal again and they would whether or not they had it on Angie’s List. I thought it was a good price. When I called, they didn’t respond to 2 or 3 messages I left.