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Quality Tree Service Inc

Tree Service, Landscaping, Hauling,

About us

Let's talk trees! Call us today at chat with our Certified Arborist regarding with any question, concerns about your trees or to schedule an estimate! No tree is no small or to big for us! When working with large pruning or removals we subcontract with a crane service for safety and efficiency when necessary! Our crew is completed the electrical hazards awareness program and are EHAP certified! If you have a lot of work to be done or have just moved into a new home, call us for a professional assessment, we charge by the hour to review your property and put together a property map with a written assessment on how to properly maintain your trees and plants! YOUR SATISFACTION IS EXTREMELY IMPORTANT TO US! WE STRIVE FOR PERFECTION DURING AND AFTER JOB COMPLETION! Ask us for our certificates of insurance and question our safety practices we are happy to prove that we take time daily to make sure our crew and your property is safe. Our work speaks for its self, see photos of jobs we have done on our website www.qtsarizona.com. We have been in Tucson as a tree care family since 1976, "We are the tree company that cares!" So call us today and Let's talk about your trees! Award winning. Additional DBA - Cardinal Tree Care Inc. Additional contact names - Mary Slachter, Aaron Slachter and Kelly Slachter.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

All aspects of tree care, pruning, removal to ground level, stump grinding, line clearance, cactus removal, palm tree trimming & hedge trimming. crane operations Annual Maintenance, large crane removal.

Services we don't offer

Chemical treatments, drip irrigation or planting of large trees.... QUALITY TREE SERVICE IN IS NOT RELATED OR ASSOCIATED WITH QUALITY PALM AND TREE SERVICE....

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 76-100 of 194 reviews

Kathleen M.
05/2013
3.0
tree service
  + -1 more
Overall, they did a good job. They probably could have picked up a little more in the back yard and could have trimmed the evergreen on side of house a little more. They did ask me how everything looked and to be honest I said it was fine. I was quite sick that day, so really didn't spend much time looking at everything. Maybe would use them again, but it was bit costly for only it taking a couple hours to do. Not sure I could afford to pay that much again.
Description of Work: I had 5 trees trimmed. One Olive tree, 2 pine trees and 2 evergreens. The Olive tree was the most work. One of the pines trees was trimmed quite a bit. The other 3 tress didn't get as much trimming.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,240

Response from Quality Tree Service Inc
Dear [removed member name] so sorry you felt you were not treated fairly. It must have been a off day for my crew as well they normally have great reviews. As to the timing my crew is very fast and if they missed something and you had said something right away they would have taken care of it right away or called we would have been right out to correct that situation. If you decide to use Quality Tree again please mention that you were not satisfied before and we will see what we can do to help you out. Thank you for taking the time to review our services I know you put great thought into and good or bad we appreciate the input. Mary@QTS

Francis L.
05/2013
5.0
tree service
  + -1 more
Have used them many times.. Would not let anyone else touch our trees and greenery.
Description of Work: Took out mistletoe from large mesquite. Cleaned up premises as usual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Quality Tree Service Inc
(deleted member name) thank you so much for the lovely review. look forward to seeing you next year as always and thank you for the very kind words always appreciated. Mary@qts

Lois J K.
12/2012
5.0
tree service
  + -1 more
We called for an estimate and their estimator arrived the following day. She covered every aspect of our need and adjusted the estimate and work order to fit our budget. This was on a Saturday. On Monday two men arrived, went over the work order with me and began to work immediately. One person let me know what they were going to do and asked for my input as they worked from tree to tree. They were quick, careful and continued to clean up refuse as they continued to work. To finish our basic needs they worked over the allotted time and we were not charged extra. It appeared that they were trying to work as quickly as they could to take care of as much as they could in a work day. The gentlemen were very courteous and professional.
Description of Work: Trimmed dead wood from trees, pruned and removed mistletoe, removed entire tree, removed yucca; worked in back and front yards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Quality Tree Service Inc
I will share your positive message with our crew, Carlos and Juan a true professionals and they do take pride in their work! We are so happy that we were available to review your trees over the weekend and schedule the work so quickly. Look forward to seeing your trees in the future, happy new year! Kelly Slachter

Michelle R.
12/2012
5.0
tree service
  + -1 more
After a TEP pruning away from power lines, two huge mesquites in the backyard of my rental house had become unbalanced and overgrown and needed some intensive pruning. I found QTS on Angie's list and left a message on a Saturday night. Mary was prompt to return my message on Sunday (wow!) and schedule a site visit with my tenant right away. Her promptness really worked to our advantage because she was then able to work with TEP to have them do another pruning away from the power lines (with much better results than the last time) in time for her to schedule their work while in was in town a few days later. I noticed that Carlos (crew lead) took time to look at trees from all angles to plan the best approach. This is good ("measure twice cut once"). The crew kept me informed and consulted when they had a question such as whether to leave a particular branch. Carlos in particular set my expectations as to how the trees would look very different afterwards because some radical pruning had to be done, and he explained how the tree would be stronger afterwards. They used the right safety gear to get much higher into the tree than I had ever been able to do. They forgot one straggler branch on the first visit but got it on the second one. As a finishing touch, they carved a neat waffle pattern into what little of the removed trees remained aboveground in case I want to treat the stumps. Everything got chipped and shredded except for the larger branches which I kept for firewood. They also took care of a big brush pile I trimmed myself. It was a big relief not to have to leave it for brush & bulky or snip it into tiny pieces to go out in the trash can! The crew did a really excellent cleanup job. My tenant can walk in the backyard in flip flops and not get her feet punctured by thorns! Tree service is not cheap largely due to the manpower and equipment needed to remove large amounts of biomass safely. Mary quoted me a very reasonable price and was able to work in some extras for me. She advised me on how to treat the trees infected with bugs. She actually got me looking forward to doing some long-neglected landscaping. The familiar landscape of my yard has changed dramatically and for the better. Right now the trees look a little startled due to the radical work that had to be done, but they are much better balanced and shaped and are prepped to start correcting their growth patterns. The strategic thinning of branches will help them resist winds. It seems to me that they actually appreciated the attention and feel better. One suggestion for working with QTS (or any tree service) is to mark trees or make a map during the site visit or consultation so you know you're talking about the right tree together over the phone. Especially if you are like me and all mesquites look alike! For example use colored flags or strings so you can say "the tree in the southwest corner with the yellow yarn tied around the trunk." I would definitely use QTS again and plan to consult with them regularly to make sure the trees create a safe and comfortable environment for my tenants.
Description of Work: QTS did pruning, shaping, thinning and raising the canopy on some huge mesquites in the front and back yards. They also removed an unhealthy tree from the front yard and snipped out some straggler mesquites around the perimeter of the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Quality Tree Service Inc
We appreciate the time you took to review our services Member! One of the ways we can help you in the future and others as well is to work on our site maps while reviewing the property for the first time, we know this helps customers to follow along when we are discussing the project over the phone! Thanks for your advise, Quality Tree Service is proud to have you as a customer. Happy new year!

Connie S.
12/2012
5.0
tree service
  + -1 more
Trees look very nice and in great shape. Very pleased to have kept the height and shape.
Description of Work: Trimmed/sheared/wrapped very tall/mature cypress trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$796

Response from Quality Tree Service Inc
Thanks Member we appreciate your years of continued loyalty to Quality Tree! I live a few blocks from you and enjoy passing your trees on my way home from work. Happy new year, hope 2013 is a luck one for you. Kelly Slachter

Francesca N.
11/2012
5.0
tree service
  + -1 more
accidentally submitted for incorrect compnay
Description of Work: accidentally submitted for incorrect compnay
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quality Tree Service Inc
love to take credit for this review but we do not have a chris working for us in tucson az.

Michael E.
11/2012
5.0
lawn service, tree service
  + 0 more
Excellent. Would not change a thing.
Description of Work: Pruning of 30' high mesquite ws described and performed in a professional and thorough manner. Also perscribed treatments and care methods for other plants on my property at no cost. Excellent landscaping and pruning service I would use again in the future. All concerned were very knowlegeable. MSE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,395

Response from Quality Tree Service Inc
Thank you so much Member the 50ft chilean mesquite was and now will be a show piece tree in your neighborhood with just a little bit of love every few years. Glad we could bring it back to it's glory. Mary@QTS

John A.
11/2012
5.0
tree service
  + -1 more
I contacted Quality Tree Service by phone before heading back to Arizona. They visited the site and called me with a discription of the service they planned to do and a price. We agreed on the service and price and the work was performed the following day as promised.
Description of Work: Tree trimming front and back yards. Approximately 6 trees plus removal of tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Quality Tree Service Inc
We appreciate your business Member and we are happy you made it back home safe.

Shera S.
10/2012
5.0
tree service
  + -1 more
I thought they were very efficient, on time, and the staff were exceptionally friendly. The did a great job of cleaning up after they were finished trimming our tree.
Description of Work: I had a paloverde tree that has never been trimmed. They were specialist in the field in trimming an enormous tree that was neglected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Quality Tree Service Inc
Thanks again Member we look forward to seeing your Palo Verde tree develop in years to come!

Christopher W.
10/2012
5.0
landscaping, tree service
  + 0 more
Very smoothly and well. No hitches or complaints.
Description of Work: I had the Quality Tree crew out to my house earlier this year to remove a dead palm tree and do some other work. This job was much more intensive - a three-day trimming and thinning of tree-growth that had accumulated probably since the house was built 25 years ago. Overall, three eucalyptus trees, two mesquite trees, and various decorative bushes and palms were sculpted from shapeless masses to gorgeous works of natural art. Mary is fantastic! She is attentive and responsive, and a fountain of botanical knowledge. Her crew is professional and respectful. One of the main goals of the work was to improve the view of the mountains from the back porch. We will definitely hire Quality Tree Service in the future and recommend them to our friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Quality Tree Service Inc
Member it was our pleasure it was exciting to see it unfold to allow you the view back of the mountians and to still save the 175 year old mesquite at the same time! The eucalyptus trees over the playground trimmed back for safety makes me as a grandmother feel much better for your babies out there playing also. Hope Other Member has fun on Halloween and will see you next year.

Susan J. S.
10/2012
5.0
tree service
  + -1 more
Mary coordinated trimmers, who arrived on time and sub ran radios with crane, who arrived late, but all work was completed on time, budget and they cleaned up everything. It was great.
Description of Work: Trim 3 large tree's (50" high) evenly. Plus tree branches up to 10 " in diameter. Take away all cuttings, leaves and debris afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Quality Tree Service Inc
Member sorry about the sub-contractors running late,but with this being a last minute job it is hard to do. Will see you on the 1st to complete the two front eucalyptus and to try to save the empty hawks nest. Let me know if they return next year can't wait. Will let the crew know how pleased you all were.

Ross M.
10/2012
5.0
tree service
  + -1 more
Called for an estimate and the response was immediate. Tony came out the next day and reviewed the status of the yard and the tree elements in it with suggestions for improvment, and also pointing out the risks of roots damaging fence walls, pool integrity, etc. A day was chosen and the crew arrived on time. During the process a member of the management team came and guided the process as well as make suggestions for yard enhancements. The job was finished in less than a day.
Description of Work: Removed three trees and dug out stumps. Pruned and trimmed nine other trees. Hauled away debris and cleaned the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.25

Response from Quality Tree Service Inc
Thanks so much Member for the coodoos for last years work (1125.00) ha ha! Hope you are liking the work being done today as well.

Ryan J.
10/2012
5.0
tree service
  + -1 more
There were some time changes due to worker scheduling but they ended coming out a day early and getting the job done in under 4 hours. I was informed of all work schedule changes and approved them. Co dependent trunk removed from large Showstring Acacia with thinning and lifting of canopy. Thinning, shaping, and lifting of canopy with mistletoe removal of large Mesquite. Trimming two Texas Rangers. Thinning and shaping of small Sweet Acacia. They correctly staked this tree as it is newish and I had not done it. Training on correct care and maintainace of all trees. GREAT WORK.
Description of Work: I called originally to get a new tree planted and an old one I was worried about removed. Mary came out to assess the job and gave me an estimate that included service on all the other trees. Sounded great and I got a good feel about her right away. Did not call for other stimates as the price sounded fair and I felt comfortable. Turns out old tree did not need removal and new tree that I wanted I could not find a specimen that I liked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$805.5

Response from Quality Tree Service Inc
Member so glad you are happy with the work sorry about the scheduling and glad the crew could get the job done so quickly for you. The shoestring acacia that had a co-dominant trunk that was dead from the frost removed was a good thing. See you next year don't forget to water well and let us know when you find a new tree replacement. planting right in the beginning will give the tree a chance.

Monique A.
10/2012
5.0
landscaping, lawn service, tree service
  + 1 more
I had been out of the country for several months and my yard had overgrown and one of my trees (tangerine tree) was on the verge of dying, branches dried and no fruit being produced. The 10 feet area behind my house in the desert wash is our responsibility and that area was completely overgrown with Desert Broom to the point that we could not even open our back gate and lots of dead brush out there as well, creating a fire hazard. We had never had this area cleaned out prior to this, but this time we decided to do it. And we are glad we did. The 3-man crew arrived at 7:30am as scheduled. They worked hard until around 2:00pm and took an hour for lunch break. The crew was on time and polite and clean and dressed professionally (eye protection, gloves, and top notch company trucks and equipment, including a chipper). They reviewed and verified with us all that we needed to be done that was specified on our work order invoice. All members speak English and so there were no misinterpretations and we understood each other very well. When they finished the job, our home and garden looked lovely and we are very pleased with it. Prior to our hiring QUALITY TREE SERVICES, we had used local gardener who doesn't speak much English, and he really doesn't know how to prune or trim trees properly and would usually just use a chain saw to cut everything without using the proper shaping for each plant. And usually would arrive with a small truck that could not even hold or haul all the debris. But Quality Tree Service is professional and clean up and hauling was easy because they use a chipper and have 2 large trucks and knowledge of plant species and proper trimming procedures. For example, my tangerine tree was dying and Quality Tree Service instructed me on proper watering (soaking) and they carefully cut the dead parts of the tree to enable the tree to come back to life. The owner (Mary) was very precise and professional and carefully noted in writing everything that needed to be done. I asked her to add me to their schedule for 2013 to have it all done again! And as organized as Mary is, I know that I will receive that call, which is a good thing with how busy I am. You get what you pay for and we truly got everything and more than I expected. We are very happy.
Description of Work: Removal of large Deadwood thinning for windflow and lift canopy for full pruning on 3 select fruit trees reducing height on 2 trees and away from wall, off roofs. Trees are in bad shape & suckers need to be removed below graft. Note to crew: 1 tree has a lot of birds be careful! Vines on garage & cat porch need to be hand pruned back & off the top of the beams, & trimmed tighter with pruners not hedge trimmers. Trim & shave on select Spanish Dagger Shape 2 small bushes and small Jasmine & Honeysuckle Pull weeds in courtyard areas Trim height & width reduction on a Bird of Paradise plant Trim Hibiscus taking some height out about a foot & bring the sides in with hand pruners off of the walkway & clear a path between the vines & bushes. Trim Philodendron Trim Lantana Bush Date Palm tree. Trim 1 row of Palm Fronds off the Date Palm to keep the roof cleared. The Cirrus Cacti remove anything that's rubbing the walls & has frost damage. Cuts sprayed with bleach to seal them. Removal of large Deadwood, thinning for windflow and lift canopy on select Ironwood Tree behind the wall of backyard in the desert wash directly behind house Behind the wall of Desert Brooms & deadwood & weeds just behind the wall of backyard in the desert wash directly behind house, but leave one small area uncut to shade to protect the bird feeder. Clean up and haul debris from the current tree care services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Quality Tree Service Inc
Member I can't believe I missed saying thank you for such an amazing review! We at Quality Tree do take great pride in our work and want to belated say thank you very much. Mary and the crew.

judy K.
10/2012
5.0
tree service
  + -1 more
Exceptional service! Quality Tree Service, Inc. shred the roots of one large tree and two small trees. The two workers were on time, professional, and worked consistently for two to three hours until the job was done. Mary, the owner followed through from start to finish.We have no complaints and would hire this company for any future needs.
Description of Work: Shred on extra large tree trunk and two small tree trunks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Quality Tree Service Inc
Members SO GLAD WE COULD HELP TO GET YOUR TREE TRUNKS GROUND DOWN BELOW THE SURFACE. NOW YOU COULD PLANT THE GRASS AND GET THE YARD BACK IN SHAPE FOR YOUR SON. HE IS BLESSED TO HAVE SUCH WONDERFUL DEDICATED PARENTS TO HELP HIM OUT. IF WE CAN BE OF SERVICE TO YOU IN THE FUTURE PLEASE FEEL FREE TO CALL.THANKS AGAIN FOR USING QUALITY TREE AS YOUR TREE CARE SPECIALIST.MARY@QTS

Christopher W.
10/2012
5.0
tree service
  + -1 more
I called Quality Tree Service as soon as I found them on Angie's List [finding a tree service was the reason I joined] - Mary answered and immediately set up an estimate meeting. Mary is very personable and an encyclopedia of useful knowledge about local flora and fauna. Her crew came out to do the work a few days later, and my wife and I were VERY pleased with the results. We are hiring the company again this fall to do more extensive work.
Description of Work: Had a dead palm tree removed, another tree pruned back from the house, two Med palm trees trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Quality Tree Service Inc
THANK YOU SO MUCH Member FOR THE BEAUTIFUL REVIEW AND WE LOOK FORWARD TO GETTING STARTED ON PHASE TWO OF THE PROJECT THIS WEEK. MAYBE WE SHOULD TAKE SOME BEFORE AND AFTER PICTURES FOR YOU TO SEE THE DRAMATIC CHANGES. NOT TRIMMING FOR SEVERAL YEARS AND THEN A GOOD HEALTHY PRUNING IS SOMETIMES A SHOCK IN A GOOD WAY! MARY@QTS

Monique A.
10/2012
5.0
tree service
  + -1 more
Excellent from start to finish. In fact I appreciate Mary for following up with me and I am hiring them to do my landscaping work this Friday.
Description of Work: WoW! Am I impressed with Quality Tree Services, Inc. in Tucson!!! Their name Quality sure says it all! Because 100% quality is what you get! They are PROFESSIONALS! Let me add that they are TREE EXPERTS as well. As well as TREE ARTISTS. That is important if you want your trees to look good and properly trimmed. The owner is VERY hands-on and they actually answer their phones 24-7!! That is why I chose them. My HOA wanted me to trim my palm trees. I have a 24 foot Fan Palm, and a 10 foot Date Palm. In the past I had previously used my regular non-pro gardeners to trim but they do not do shaving and do not have professional equipment nor safety practices in place, so this time I wanted to get a professional to do the job. I called several tree companies. The ONLY company that actually answered their phones directly was QUALITY TREE SERVICES! (All the others had machines on and out of the seven companies, only 1 called me back and he called back only to tell me that they don't do residential of only 2 palms). In fact, I called back Quality Tree Service a few more times with additional questions that I had and they still answered their phones directly. I never once got a machine. Mary, the owner, is very knowledgeable about trees, and not only trees, but all other plants as well. She's hands-on, which I like. She is a thorough person. She personally came to my house to meet me and to do a walk through and I had a written quote in my email within the hour. She kept in contact and was available even up to 8:00pm in the evening when I called with another "last minute question." She returns calls. She is a "get-the-job-done" kind of person, not wishy-washy. When I spoke to her, I immediately got the sense of confidence, experience, and HONESTY. She's a direct sharp shooter and I like that. You know everything you're getting. And the best thing is if you are a bit weak and wishy-washy, no worries because Mary will keep you focused! Frankly, when I called and got a woman on the phone my first instinct was that I was going to get a secretary who just knew the basics. But no, I got a very dynamic and knowledgeable and HONEST woman: Mary. She is trustworthy. And for me that is important if I am going to spend money for quality. They sent a 2-man crew who shaved and trimmed the 24 foot palm, and they also "diamond cut" and trimmed my Date Palm, and when done was just beautiful and really looks like a piece of art! They had professional equipment and special boots and fasteners (like mountain climbers wear) to ensure a safe climb up and down the tree. The workers speak English, were clean and polite, and so professional. When they arrived they got straight to work. I was concerned about my plant foliage in the planter at the base of my tree and they covered it with a cardboard box that I had here and plastic, so at the end after all the many palm fronds were on the ground, it was easy to just lift the box and plastic to avoid having then smashed by the weight of the fronds. If you are contemplating getting your palm trimmed, save yourself the risk of a huge liability by hiring a non-pro to trim your palm fronds. Have Quality Tree Service perform the job, they are not only licensed and bonded, but they KNOW WHAT THEY'RE D*** AND HAVE PROPER EQUIPMENT AND SAFETY PROCEDURES IN PLACE That is a lawsuit waiting to happen and even possible severe bodily harm of the non-pro worker (they shimmy up the tree using only a ladder). Sure they may charge less, but really is that less if they are not using professional equipment and are not professionals?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Response from Quality Tree Service Inc
Monique WOW I shared this with the crew today and they were as speechless as I was (this doesn't happen very often Mary being speechless!) At Quality Tree Service we take great pride at going the extra mile to be there for our clients 24/7 no job is too big or too small and every client is treated equally.When Jim started this business 38 years ago we always wanted to be a large company, but never so large that it could not always be a hands on company.You will always have myself or a family member answer the phone 24/7, give a est right away,(I personally hate waiting) send a written bid within a day or two of estimating the job, will be scheduled if possible within a week or two, call the night before the job,Carlos will go over the job w/the client on the job before and after to confirm your satisfaction(if not home or out of state or out of country pictures will be sent before and after),a call to follow up by the office confirming satisfaction or we will return at (n/c) That is Quality Tree Services goal 24/7 seven days a week. Thanks again Monique we greatly appreciate the wonderful feed back. P.S. I guess I wasn't speechless! See you Friday to continue the improvements with your yard.Mary@QTS

Samuel S.
09/2012
4.0
tree service
  + -1 more
I was very pleased with the responsiveness and the quality and professionalism of the crew. The gentleman who came to my house to give me the estimate was courteous and professional. He took the time to understand what I wanted and was very thorough. He even took the time to give me some advice about a tree on which I was not having work done. The work was done quickly and the work area was cleaned up very well. I was very pleased overall with the work. The only complaint that I have is that the person with whom I dealt with for scheduling, payment, etc was a bit aggressive. Although she was, I am sure, just trying to get the job done as quickly and efficiently as possible, I found her manner to be a bit overbearing. I felt as though I was being hurried to make a decision. As she was giving me the instructions on the preparations that I needed to make - getting the utilities to do a survey, etc. - she seemed to get a little impatient that I wasn't able to get it all down as she rattled off the information. As an example, I was called after hours and told that the crew might be able to do the work the next day if they finished another job early. They were able to do the job the next day(while I was at work). I was left a phone message that the crew had looked and could not find a check left for them in the yard - and that I was expected to pay when the work was complete and I should have left a check. No discussion of delivery of payment had been had, and the fact that the scheduling was tentative made it unreasonable to expect that I would have left a signed check in my yard while I was not at home. The message had a bit of a scolding tone. I returned the phone call, we made arrangements and everything was okay. I received several follow-up calls to remind me to submit a review here on Angie's List. Again the tone of the follow-ups was somewhat aggressive. The first message was to the effect that, "we gave you the Angie's List discount, so you really need to write a review for us". I received two additonal phone calls asking that I do the review quickly. I found this very offputting. I gladly write reviews when requested, but I don't like the inference that I am somehow obligated because I used the service. Although the phone contacts were always civil, the timbre of the conversations always left me a little uneasy. I think the company did a first class job, but I am not sure that I would use them again.
Description of Work: I had the company remove an unhealthy 25 foot tall sycamore tree and grind the stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from Quality Tree Service Inc
Member so sorry that I made you feel that way it was not my intention to do so. Sept was a bad month we had everybody out I was trying to handle way too much and won"t be doing so in the future. Thanks for your input on the timing of my calling. I always forget because I work such long hours that others don"t.If you would like to try Quality Tree Services again I will try to make it a more pleasant experience.

Raymond R.
09/2012
5.0
tree service
  + -1 more
The 3-man crew arrived promptly and worked quickly and efficiently. They finished in approximately 4 hours. They were very polite and did an outstanding job. The trees all look wonderful and they cleaned up all the debris, ground it up and took it away.
Description of Work: We called Mary for an estimate and she came out within a couple of days and scheduled the work for the following week. We had our Mediterranean Palm cluster shaved, mistletoe and deadwood thinning and lifting of canopy on two large Palo Verde and removal of deadwood and 2-4ft height reduction on a large Rhus lancea so our solar panels will not be shaded. The crew was very courteous and did an excellent job cleaning up all the trimmings and additional dead leaves around some of the trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Quality Tree Service Inc
Customer thank you so much for the beautiful report. It was great seeing you and your lovely wife again this year.So happy we could get you Palo Verde back in shape and off the roof and clear the Rhus Lancea for the solar panels (don't forget to water). The Med. Palm looks fantastic! Look forward to seeing you all in a couple of years as always.Mary@QTS

Harold .
09/2012
5.0
tree service
  + -1 more
Everything went well. They were promply here at 08:30 and completed by 16:00 (4 PM).
Description of Work: After the monsoon rains ended we found ourselves living in the center of an overgrown 4 acres. We contacted Mary Slachter of Quality Tree Services for help. We had previously used her services about four years ago with great results. Within a couple of days Mary and I drew up what I wanted done and what I could afford.. The work consisted of the following: Prune 3 large Rhus Lancea trees - Remove one dead thirty foot Eucalyptus tree - Clean up all debris from the dead tree and rake up leaves from two other Eucalyptus trees. Clean out dead leaves in an approximate 75 feet of planting areas. Removal of Mistletoe from three trees. Rake and or blow out leaves from a Pine tree in the front of house. Trim down three large Oleanders from 12 feet down to four feet.. I found Mary's crew of five worked well together I didn't see any wasted time as I have seen with other crews. People are already complimenting uson the work they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$868

Response from Quality Tree Service Inc
Member so glad we could help you and Linda out with some minor pruning this year. We were there with 3 guys and left at 1:30 I think I need to get you some new glasses ha ha. We are so appreciative of you hiring us at the last minute and we will have Tony come out today to get those 2 weeds and blow out that other planter we missed maybe my crew needs a new pair of glasses lol. It has always been a honor to be able to help you and Linda with your property. Look forward to seeing you all the next time I am in the neighborhood. Mary@QTS

Heather R.
09/2012
5.0
tree service
  + -1 more
We had 3 quotes for the work. Quote one was $2000 for the job and quote two was $1000 for the job. Both assumed an easy one-day job. Quality Tree Service quoted $1500/day and estimated it would take at least 2 days to do the job. A "day" for Quality Tree is less than expected from the home owners point of view but the 3-man crew works hard and rapidly when they are there. Looking at what Quality Tree did and how they worked I'm assuming that each of my lower price bids would have only half-complete the job for that amount of money and then asked for a second payment for a second day. Back to Quality Tree: They did a great job trimming out trees. They were aggressive with their cuts but the trees look good, natural, and happy. The workers broke a exterior light bulb and a low cost battery operated hose-bib watering timer. Both were random accidents that could have happened to anyone and both items were repaired same-day. Overall we were happy with the work. Due to my other quotes it's hard for me not to feel like I may have spent too much. However, as I said before, I really don't think those estimates were accurate. Quality Tree did a great job and I'd call them up again if needed. andy
Description of Work: Quality Tree Service spent two full days at our house with a 3-man crew. They did major tree trimming on 5 medium sized trees and two very large trees. One of the large trees had significant storm damage and needed a few bolts to hold split limbs together. Two additional trees were taken down since they were dead (one medium and one large).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Quality Tree Service Inc
Members thank you so much for allowing us the priviledge to restore your yard back to it's natural beauty and getting your storm damaged tree back to a healthier shape. So very sorry for the broken light and little ground timer( haste makes waste) my mom used to say. We as a company sat down and had a meeting about it and going forward will continue to strive to not let this happen again.Thank you for your patience. Look forward to seeing you in the near future to complete the trimming.Have a great winter see you soon. Mary@QTS

SUSAN K.
09/2012
2.0
tree service
  + -1 more
She wanted to charge me $1000 per day per person with scheduled breaks. It was a ridiculous amount of money & she wanted to add services to my list as well!
Description of Work: I asked for an estimate to trim, thin out, & cut out any crossing or dead limbs on some trees.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Quality Tree Service Inc
Member so sorry you feel so strongly about Quality Tree without 1st giving it a chance.I was called on the 4th instructed to come out on the 6th as you would not be arriving till late evening the 5th.I was to be there between 8:30am and 9:30am I arrived at exactly 8:45am.Walked the acreage for 2 hours made suggestions explained the project bid. It was sent out and work was agreed to for the following Monday,Tuesday,and Wednesday. I explained we would be bringing a crew of 2 and a chipper truck and chipper to perform the work. Daily pricing for this is 2000.00 a day (angies dis. 1800.00), because of the complexity of cliffs electric fencing under the trees, cactus, pots, and washes, and that you would be pointing to every limb at your request that needed to be cut, approx 50 trees that needed to be done and that you wanted me on the jobsite as well! The pricing was more then fair. You cancelled on Sunday evening at 9pm which is very difficult to re-schedule,but Pearle (review below) was gracious enough to accept our services and seems to have been very pleased. We as a company take great pride in what we do from the top to the bottom of our company and sad that you felt so strongly to give us such a review we only wish you the best going forward Member.Sincerely Mary@QTS

Pearle M.
09/2012
5.0
hauling services, tree service
  + 0 more
I was extremely pleased with the professionalism, politeness, and concern Mary and her crew showed me during the process. A day after an apparent microburst, I was sure I wouldn't find anyone to help me for a week or so and with a tree leaning on the fence between my property and the neighbors, I was concerned about how much more damage would occur if the tree wasn't removed quickly. After talking with Mary on Friday, she stopped by on Saturday to review the damage, provide an estimate, and schedule the work for Monday afternoon. Since I work from home, I was a little concerned about the amount of noise the crew would make, but was pleasantly surprised by their thoughtfulness for how quiet they were considering the chainsaw and equipment they used. They were also thoughtful for the neighborhood C&Rs to ensure they didn't start too early or stay too late! Finally, they cleared the area as they went and raked up the smaller debris - almost to the point that it didn't look like any work had been done! The crew was very knowledgeable of plants and helped explain to me the proper way to plant and water remaining trees/bushes for best results. Mary was also extremely knowledgable, friendly, and forthcoming about what I could expect out of the experience. Thank you Quality Tree Service for a great experience!
Description of Work: Primary job: Removal of one 40' Mesquite tree that had uprooted and fallen over after a recent storm. Removal included tree and stump removal and hauling away the wood. Secondary job: Trimmed and thinned 15' feather tree and hand-pruned several 8' oleanders by about 4' each, including hauling away the trimmings. They even did some minor trimming of some ground cover at no additional charge!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Quality Tree Service Inc
Member, we are very thankful for your kind words, it was a pleasure working with you. We are very sad that you lost your beautiful tree. We would be happy to come back in November and help you plan to plant a new tree. I will share with the crew how happy you are with their services, they work so hard it's always nice for them to hear how customers appreciate it! Thanks, Kelly Slachter and the Quality Tree Care Crew!

Michael C.
09/2012
5.0
tree service
  + -1 more
Once we had our estimate we scheduled the work for the following week. Since we had to leave town, Mary kept us apprised of the progress on a daily basis and sent numerous pictures as the project unfolded. Getting such realtime feedback made it a real pleasure to see transformation happen. The difference in our property before and after was a dramatic improvement. We couldn't be happier and have received calls from friends raving about the new look. The experience was so positive we are tempted to plant more trees just to give Mary and her team reason to return.
Description of Work: Best experience ever! We live out of state and maintain a home in Tucson. On a recent visit we realized we needed some issues with our trees addressed. Called and explained our situation and had and estimate in hand the same day. Had 1 palm removed and 5 cleaned up and shaved. In addition we had 3 mesquites pruned and mistletoe removed as well as minor trimming in several other areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Quality Tree Service Inc
Members the pleasure is all mine. You and he are a delight to work with I am only sorry you could not see the work done in person. Drove thru today and noticed the wind has snapped off a branch on the front palo verde we might be up there next week so we will take care of it n/c before you come back.Hopefully in December for phase 2 we will be able to get the last palm done with a crane for safety with 20yrs growth.Look forward to meeting you all in person as well.

Robin C.
08/2012
5.0
tree service
  + -1 more
Mary came promptly to give us an estimate and some great advice, and as soon as we gave the go-ahead we were scheduled. The men who came to do the work were obviously experts, and followed safety precautions as well as worked quickly. The tree came down piece by piece with no issues, and they quickly cleaned everything up and stacked up the remaining wood for us to use as firewood. All communications were friendly and professional, and we greatly appreciated the excellent service calls. Thank you!!
Description of Work: We had a large tree that needed to come down that if not done correctly, had the potential to ruin the neighbor's house roof, our roof, our carport roof, and/or the block wall on the edge of the yard. Quality Tree Services gave us an estimate, then returned to cut down the tree, haul away the debris and left us a stack of wood for firewood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Response from Quality Tree Service Inc
Member so glad we could help with the removal of your neighbors rhus-lancea tree.Your help in getting you neighbors permission in writing 1st helped the job go so much faster. I am so happy for you both the tree was nice shade, but in a very bad location and with the damage it had done to the foundation of the house and pushing down of the wall. I bet your neighbor is thrilled the Member took care of the problem for them,before the problem took care of your wall as well. So glsd we could help you out and I will pass the koodoos to Juan and Carlos they make Quality Tree Service what it is !Thanks again

Contact information

5435 E Fairmount St, Tucson, AZ 85712

http://www.qtsarizona.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Hauling,
Lawn and Yard Work

FAQ

Quality Tree Service Inc is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 10:00 AM - 8:00 PM

Quality Tree Service Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Quality Tree Service Inc offers free project estimates.
Yes, Quality Tree Service Inc offers eco-friendly accreditations.
Yes, Quality Tree Service Inc offers a 10% senior discount.
Yes, Quality Tree Service Inc offers emergency services.
No, Quality Tree Service Inc does not offer warranties.
Quality Tree Service Inc offers the following services: All aspects of tree care, pruning, removal to ground level, stump grinding, line clearance, cactus removal, palm tree trimming & hedge trimming. crane operations Annual Maintenance, large crane removal.
Chemical treatments, drip irrigation or planting of large trees.... QUALITY TREE SERVICE IN IS NOT RELATED OR ASSOCIATED WITH QUALITY PALM AND TREE SERVICE....

Contact information

5435 E Fairmount St, Tucson, AZ 85712

http://www.qtsarizona.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM