MVP Air Conditioning

They were prompt & professional. I felt the price was fair & honest. I would definitely use them again & recommend them highly.

Work crew appeared at specified time w/ all tools and workers; all workers acted in a professional manner--No goofing around; cleaned work area & all debris- left no trace of their mess.

Contract mysteriously missing from my kitchen counter. The crew never figured out how to maintain service. Inexperienced owner and crew, second company was able to diagnose problem.

Everything about MVP was exceptional. From the first contact with Clay, our millions of questions to the actual install was perfect. The employees worked on very hot days - always pleasant, on time, respectful, courteous, clean. I wish i could write more wonderful things about this company! A++!

On time. Job completed as promised.

Very professional and courteous. On time and good personality. Would recommend to friends.

I had 4 estimates and MVP was the fourth one. Clay was on time and he knew the sq. footage of the house as well as the R-factor in the walls. He was very professional. I got a fair price. They even followed up a few days later. Great company.

Service technician was very professional. He explained the AC problem and calmed my concern that the problem was with the entire AC unit. He suggested the basic thermostat as a cost savings, but I asked for information about upgrading th the NEST digital thermostat. He provided detailed information in a simplified manner, but explained that installation would have to be the next day since he did not have access to one then (Sunday). The next morning the thermostat wasinstalled and the technician took the time to walk me through the control system and showed how simple the process would be (even for me). He answered all questions professionally and patiently. I am not used to such professionalism and customer care as I experienced with MVP. There is no doubt in my mind that I will use this company again in the future. In fact, they will be the first company I call when our ould system finally dies on us.

I was lucky to find this guys. Over a year ago my the air cond company I was using was about to charge me $2000.00 to fix my unit. I decided to get a second and third opinion and as you can see below, MVP saved me a lot of money. My air conditioning unit has been heating instead of cooling so last year MVP came out to fix it. He told me the other tech was wrong. He found out the circuit board was bad so since a board costs about $420 Danny the tech helped me out by bypassing the board putting the unit in cold. I only had to pay the service call about $50 instead of $420. Six months later I had them install the board when I got the money and they did not charge me any labor! This last time the unit went back to heating when it is supposed to cool again. They came back out and found the board is still good but the thermostat is probably bad. So they installed a new thermostat worth about $370 and did not charge me anything. When we are sure it was the thermostat, THEN they will charge me for it or suggest one that is cheaper or even better. They are very fun to work with and are great helping me save money.

They were awesome. Everybody was very kind and they even brought a temporary cooler until the unit was replaced. They were just great.

Our system works fine. Our problem was created by not having the thermostat set correctly. The tech did not try to sell us anything we did not need

Quick response to initial inquiry and appt. with estimator was scheduled without delay.

Excellent experience start to finish. My roof-top house AC stopped cooling on a hot Tucson evening. In the morning I made an appointment with MVP after trying other Angie's recommended HVAC shops that were tied up. Serviceman Danny came just before earliest possible appointment time and went straight to work diagnosing the problem. I had already put up the ladder, so we climbed to the roof and he was quickly able to see that the condenser fan wasn't coming on. He tested the capacitor and found it to be faulty, replaced it with stock from his truck, and the fan came on immediately. While I breathed a big sigh of relief, Danny checked out the amperage load used by the fan (normal) and also tested the refrigerant pressure (excellent). For a 10 year old machine it looks to be in good shape and it began cooling the house before we got off the roof. From initial call to dispatcher, same-day appointment, right on time arrival of serviceman (who was affable yet professional and happy to answer my questions), good luck on replacement part in the truck, quick check of additional possible problems, buttoning -up and writing-up invoice: EVERYTHING WENT LIKE CLOCKWORK! I paid by Visa and got Danny's phone number for future reference. Price was cheaper than a trip to the doctor -- and the Doc doesn't make house-calls! I know this wasn't a big job or a tough job, but I am totally satisfied with this outfit, MVP. If this is typical of their service, I'm a long-term customer. Cheers, Grant M.

It went great. The unit is working great and it came with a good 12 year warranty. Also they come out twice a year for the first two years to make sure everything is working properly.

They were here with in the block time allotted. They went right to work checking out the unit. I am very happy with them and will definitely use them again.

They had to reschedule the first appointment made because of vehicle problem. They showed up promptly and their technicians were professional. The technician recommended a custom filter for our one house and put the size on the receipt. I made the mistake of trusting his measurements and ordered a metal filter and it wound up being 1/2" too wide which cost me a great deal of time to get fixed and $20. But other than that they seemed knowledgable. The weren't pushy sales people like I've had with other AC companies trying to get you on a service agreement.

They were good. They did a really good job and they had the best price. They were very professional about it. They seemed to be the best of all the people I interviewed for the job and they did a fantastic job. I was happy with the work. They were right on time. They were here the next day after I signed the contract.

The MVP folks showed up when they said that they would. They inspected our A/C, made sure that the 2 units were operating well, and added freon that was needed. Their price is much better on Freon than competitors. They were very professional and efficient. They were very polite and didn't leave any mess following their work. They also were done in about an hour. I would very much recommend them and will use them again.

Called MVP to investigate a problem with our furnace. Technician arrived promptly and was extremely knowledgeable. He too the time to explain exactly what he was doing and performed a thorough cleaning. He left me with a detailed report of his findings and several (no pressure) suggestions.

1. Do your homework to determine your needs 2. Contact several contractors 3. Secure written estimates 4. Research all the companies you choose to interview 5. Check Angie's list and Consumer Reports for recommendations

Called Friday and received an appointment for the same afternoon. Technician appeared on time and explained the problem and what would be needed due to system being obsolete. Technician called Monday as promised to notify us of the kit available. He quoted us a price and placed the kit on order. Kit arrived Wed and the install was scheduled for that day. Two technicians arrived not only on time but 15 minutes early. Kit was installed in an hour and price was as quoted. Technicians were professional, on time and clean.

Dan Lopez fro MVP Air Conditioning was professional and thorough. He arrived within the window I was quoted when I made the appointment. Because he did not have the part, MVP ordered and replaced the part the next day. Because of my interactions with Jeff on the phone and Dan in person, I will use MVP again.

My daughters A.C stopped working, I called MVP and they were out the next day. They called to say they were on their way and when arriving proceeded to explain everything and fix A.C in a very timely manner. I was pleased with the cost since I was expecting a larger bill. Would use again in the future!!

Service Tech (Danny) came out on a holiday, arrived on time, and completed the repair without any problems or surprises. They honored the Angie's list coupon and basically only charged for the cost of the coolant that had to be added. Amazing!

We had a couple of HVAC companies come out to give an estimate to replace our two HVAC systems at our home and possibly the hot water heaters too. Clay from MVP came out and checked the existing units, we then talked about 3 different possibilities and he wrote up a bid for those three. The next day Jeff and Danny came back to measure the house to do Heat & Cooling Load Calculations, which are required by the county for the Mechanical Permit. After much investigating (brand, one vs two vs variable speed, SEER and EER) we decided on the one we thought we'd be most happy with. We choose MVP to do the work and scheduled a day for the HVAC systems to be installed (and the hot water heaters too). Danny and Joe and two other men (sorry, forgot their names) came as scheduled. They removed the old systems and installed the new ones. They hauled away the old systems and cleaned up after themselves.The MVP crew was very meticulous and professional about their work.Even the Building Code Inspector was impressed by the work that was done. And, it's peace of mind knowing that MVP cover the system and their work with 12 years parts and labor. We're extremely happy that we choose MVP, and would not hesitate to recommend them to anyone! We just love our new system!!