FURNITURE REPAIR, REFINISHING & RESTORATION ON & OFF SITE- HOME OR OFFICE; WATER, FIRE, & SMOKE DAMAGE; MOVING DAMAGE; PET DAMAGE; ANTIQUE RESTORATION.
Description of Work: Replaced glides on wood dining table, old ones were warped & stuck so leaves could not be inserted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty T.
09/2017
5.0
furniture repair
+ -1 more
Excellent!
Description of Work: Repaired a crack in my new dresser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elsie H.
10/2016
5.0
furniture repair
+ -1 more
great experience.
Description of Work: they repaired a wobbly rosewood dining room chair. Understand they had to take it apart and then glue it together. I am so pleased that we found them. would definitely recommend them. will plan on having them refinish a rosewood dining room table in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Janet M.
07/2016
5.0
furniture repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald M.
05/2016
2.0
furniture repair
+ -1 more
unknown
Rating Category
Rating out of 5
responsiveness
1.0
william A.
04/2016
5.0
furniture repair
+ -1 more
unknown
Description of Work: Refinished two end tables. This went perfectly. They matched the wood stain exactly and did a great job. Also repaired (refinished) the edge of a built-in desk that had been damaged by wear over time. They exactly matched the wood stain. Unfortunately, the stain wore off very quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$558
Barbara B.
03/2016
5.0
furniture repair
+ -1 more
unknown
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
03/2016
5.0
furniture repair
+ -1 more
unknown
Description of Work: Excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janet B.
03/2016
5.0
furniture repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
Mark Z.
10/2015
5.0
furniture repair
+ -1 more
.
Description of Work: Fantastic refinishing of a lovely teak table - better than new. Prompt service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Mark Z.
10/2015
5.0
furniture repair
+ -1 more
unknown
Description of Work: Staff was prompt both on pick up and delivery. Our teak table was refinished and looks as good as new. Very pleased with the staff and the service provided.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna L.
06/2015
5.0
furniture repair
+ -1 more
unknown
Description of Work: very pleasant, informative and professional. I would use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff W.
02/2015
5.0
furniture repair
+ -1 more
unknown
Description of Work: Not sure, they were doing repair work for the company that moved us. Repairing the finish on a grandfather clock! Excellent results!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim M.
09/2014
5.0
furniture repair
+ -1 more
Everything was great.
Description of Work: Refinished an antique oak table; refinished an antique Lane cedar chest; refinished and reupholstered four dinette chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Billie E.
02/2012
5.0
furniture repair
+ -1 more
He spent a lot of time looking over the damage of the furniture. He sent a very thorough report of the damages. I thought he did a very good job.
Description of Work: I made a state to state move. I spent about 4 hours with him to inspect some of the furniture that was damaged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph A.
02/2012
5.0
furniture repair
+ -1 more
Overall, everything went well, because I wanted to have the work done succinctly and Tammy & I worked out a good time to bring the furniture in so it would be done without much waiting. And that went exactly according to plan. It's not a common result to have all go according to promise. But, Furniture Medic by DB is exceptional!
Description of Work: I wished to have 3 pieces of furniture repaired, that is re gluing and some bit of finishing. Pieces were quite unstable. There was an end table that was falling apart literally. There was a captain's chair that was very loose on top spindles and arms; also the arms were worn and exposed to bare wood so I asked Bobby (chief director of repairs) to touch up arms. And there was a wobbly bar stool. All pieces were done to perfection and the touch up on the captain's chair arms was really done well. All ended up very solid so I was well pleased. Bobby and Oscar did very good work, and Tammy the receptionist was very helpful and accurate in all estimates of time and cost. She even guided my to their shop like an airport tower control when I got lost getting there and needed help by my cell phone. Besides the excellent work and timeliness, they all were very careful with my furniture and polite and helpful in all dealings with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Steve S.
11/2011
5.0
furniture repair
+ -1 more
Great job from beginning to end. Very professional and friendly.
Description of Work: Refinished wood on old wingback chair and ottoman. Reupholstered chair and ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,025
SUSAN H.
10/2010
3.0
furniture repair
+ -1 more
The hours and availability for an estimate kept changing so we were not able to use them.
Description of Work: No services performed - several phone calls.
Rating Category
Rating out of 5
professionalism
3.0
Tabitha P.
08/2010
5.0
furniture repair
+ -1 more
Tables were broken in several places during shipping, in one case a leg broken in half. They repaired them completely, so well that it is almost impossible to tell where the breaks are. We have other furniture repair jobs on our list and will definitely be using them again.
Description of Work: Repaired and refinished two broken end tables
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
kathryn R.
01/2010
1.0
furniture repair
+ -1 more
Would never recommend this company to anyone. They did not do what was paid for and most of the time the office staff is not in the office. Owner has not customer service skills. The staff who actually does the refinishing need to either get more training or get into another line of work. The only people who are polite and competant is the delivery staff. I am now saving money to buy a new dresser and mirror. Wish I had never called them!
Description of Work: had a bedroom dresser and an old sewing machine refinished. the sewing machine was done all right. dresser was done, but not right color and finish. took abut 6 months and still was not done properly. they even had a mirror that was sent with the dresser for color and finish matching and when I it was delivered to my home they had refinished the mirror to match the bad dresser. now I have two pieces that are horrible. they also left the dresser and the mirror full of the dust and the remenants of the dye all over the furniture that not even a tack rag could get off. they also did not return phone calls to call me back. I am sick over this everytime I look at the furniture.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,031
Response from FURNITURE MEDIC BY DB
Woodworking, in particular refinishing, is not an exact science. Every piece of wood has its own characteristics and like humans will react to processes and procedures differently each time they are applied. We strive to accomplish at times - the impossible – and continually work to educate ourselves with industry accepted refinishing techniques. With that said when we receive a request for refinishing we brief the customer what realistically can or can not be accomplished. When we feel comfortable that the customer understands – we proceed with the job. We have NO hidden agendas; we pride ourselves with what we can accomplish with wood. What happened with this particular job is that we allowed the customer to dictate the process. In hind-sight we should have stood our ground. Our / my biggest fault is trying to please ALL of our customers – giving them a product they envisioned; and most the time we do achieve the vision. However, reality says – this is NOT going to happen 100% of the time – especially when working with ORGANIC materials. Had we / I stuck to the reality, I believe the job would not have gone as bad as it did; that I regret. As for the comments this customer has levied against us, they were made without regard to the blood, sweat and tears we went through to go beyond what was expected with this customer. It does not reflect the behind the scenes efforts on our part to achieve the unrealistic vision this customer apparently had.
B B.
01/2010
5.0
furniture repair
+ -1 more
Perfectly done. I had a concern about how this would look because of a curve in the legs and stretcher rails near the bottom. They knew exactly where to make the cuts to reduce the seat height, but maintain the decorative look of the stools. I'm very pleased the with quality of the work, how quickly it was done, and how pleasant and professional everyone was.
Description of Work: Trimmed the legs of 2 bar-height stools to turn them into counter-height stools.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Aileen T.
02/2009
5.0
furniture repair
+ -1 more
Everything came back just as I wanted it. The knobs were made to match the color of the piece and look as if they were the original.
Description of Work: I have antique furniture which needed repair. They re-glued an Oak chair, re-glued an ornate table and put knobs on and replaced the foot on an antique secretary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gerrie D.
11/2007
5.0
furniture repair
+ -1 more
Furniture Medic took all chairs and repaired all to a good standard and in a timely manner. They even refunded my money when I could not find a part for an additional chair I wanted fixed. They were very patient; I live 1 1/2 hours from Tucson and could not retrieve the chairs quickly but they never complained about having to store the chairs for about two additional weeks. Thanks for getting me in touch with Furniture Medic and I was totally satisfied with their service.
Description of Work: I had a dog chew on 6 Ethan Allen dining room chairs and wanted to get them repaired. The damage consisted of leg damage and cross bar damage. Some damage was pretty extensive where cross bars had to be replaced and some was minor just needed wood fill (I guess that is how they fixed it). Only one chair you can tell (if you know where to look and get it in good light) it has been repaired. The rest look like they were never damaged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JOHN M.
06/2007
5.0
furniture repair
+ -1 more
Excellent. There were dark stains on shelves that they said could probably not get out. The solved it by completely taking the piece apart, reversing the shelves and re-gluing the piece. It is now a showpiece. We could not be more pleased with the work, and the price was half of what another re-finisher quoted. USE THESE PEOPLE.
Description of Work: Refinished/restored a handmade craftsman bookcase/table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ANN H.
08/2006
5.0
furniture repair
+ -1 more
You can't even see where they chewed anymore. He came to the house to do the repair the first. The second time we sent it to the shop. He is a lovely person. He's on time. He is excellent on any kind of furniture.
Description of Work: He fixed my leather chair after my puppies chewed it.
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*Contact business to see additional licenses.
Service Categories
Furniture Refinishing and Repair,
Antiques
FAQ
FURNITURE MEDIC BY DB is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM
FURNITURE MEDIC BY DB accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, FURNITURE MEDIC BY DB offers free project estimates.
No, FURNITURE MEDIC BY DB does not offer eco-friendly accreditations.
Yes, FURNITURE MEDIC BY DB offers a 10% senior discount.
No, FURNITURE MEDIC BY DB does not offer emergency services.
Yes, FURNITURE MEDIC BY DB offers warranties.
FURNITURE MEDIC BY DB offers the following services: FURNITURE REPAIR, REFINISHING & RESTORATION ON & OFF SITE- HOME OR OFFICE; WATER, FIRE, & SMOKE DAMAGE; MOVING DAMAGE; PET DAMAGE; ANTIQUE RESTORATION.