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Carpet Police LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a locally-owned company proudly receiving the Angie's List Super Service award from 2010-2017. We offer Carpet, Tile, Air Duct and Upholstery cleaning services serving Tucson for over 15+ years. Our goal is to provide you with the best cleaning experience available. Carpet Police has also maintained an A rating with the Better Business Bureau for over 10 years.Our company and our technicians are IICRC (Institute of Inspection Cleaning and Restoration) Certified. The IICRC is the world’s most-recognized body of certification in the carpet and upholstery cleaning industry. Our technicians regularly receive training to keep current on the latest products and cleaning techniques. They will be able to identify what cleaning method will produce the best results.

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 745 reviews

Ruth & Gary W.
07/2017
5.0
carpet cleaners, upholstery cleaning, air duct cleaning, dryer vent cleaning
  + 2 more
Very cleaned, well groomed, friendly. Answers our questions, (honest - casita vent didn't need cleaning) - thorough.
Description of Work: 2 Rooms carpet, sofa, 2 chairs cleaned. Duct work & dryer vent cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kristi W.
07/2017
5.0
ceramic tile
  + -1 more
Nice guys. Thay did a great job and got it done on time
Description of Work: tile in bathroom cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine T.
06/2017
5.0
ceramic tile
  + -1 more
Great service, Juan did an excellent job. It looked sooo much better afterwards, would definitely hire again!
Description of Work: Needed to have kitchen and bath tile cleaned in older condo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

CAROL S.
06/2017
5.0
upholstery cleaning
  + -1 more
fast, efficient, laid down carpet protector and corner guards
Description of Work: cleaned my sofa and chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
06/2017
5.0
carpet cleaners, carpet installation
  + 0 more
They are awesome. They were great. We had them do a lot of work.
Description of Work: They cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john H.
06/2017
5.0
carpet cleaners
  + -1 more
There cleaning and staff were very good and .
Description of Work: Carpet cleaning. Our neighborhood had many complaints about their noisy truck. If they show up the same truck I will not use their service. It was embarrassing. The company on 2 occasions said the truck had problems , as they are widely used In Sun City community.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jim S.
06/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Very well. One minor thing was when resealing grout, did leave some spill over on tile that showed up as spots. No big deal, very easy to wipe up with warm water and towel. Crew very professional and friendly. Got right to work and completed within time period given. Price was competitive with other estimates.
Description of Work: Cleaned carpets and tile. Resealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Denise P.
06/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
very well they even came back a week later for a major accident I had o n my clean carpets!
Description of Work: cleaned all of my carpets and one office chair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

jane A.
06/2017
3.0
carpet cleaners
  + -1 more
I used them last year and they were so late (3 hours) I had to reschedule. But they did a good job and I figured everyone has a bad day. So I called again this year and specified they needed to be here at 8 because I had other appointments. They just called and they will be an hour late because they got "a late start at the office." Not my problem. If you don't care when they show up, they are fine. But if you have a life, find someone else.
Description of Work: Several carpets in home needed cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

$200

Carol N.
05/2017
5.0
carpet cleaners
  + -1 more
Both young men (Joan and Art) were friendly and very professional. They knew what they had to do, and they did it. They also took care that my 2 cats did not get out of the house.
Description of Work: Cleaned carpeting in 4 rooms and one area rug. Tried to clean one kitchen chair, but not successful - no charge! Moved some items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

david D.
05/2017
5.0
carpet cleaners, ceramic tile, pressure washing
  + 1 more
Absolutely awesome job!!!! The technicians were dressed in uniforms, very friendly and the house looks great.
Description of Work: Carpet, pressure wash drive way and tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Teresa S.
05/2017
5.0
carpet cleaners
  + -1 more
Did a great job as usual. Have used them before.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Jo B.
05/2017
5.0
carpet cleaners
  + -1 more
Very professional and did a great job.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wynne H.
05/2017
5.0
interior painters
  + -1 more
The technicians were very responsive to our pet stain concerns. I was impressed by their courtesy and professionalism. The job was completed promptly, as well.
Description of Work: Carpet cleaning in living rm, two bedrooms, master closet, as well as hall runner and small entry rug (@ no charge for the entry rug!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Rebecca T.
05/2017
5.0
interior painters
  + -1 more
The men were early, which I like and very professional. They took care to be thorough with out wasting time. It was an awesome experience.
Description of Work: Exceptional cleaning of a bedroom carpet. It was full of stains and dirt. They cleaned it perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Donna G.
05/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
3 MEN - WORKED ON ALL ASPECTS OF THE JOB. VERY CONSIDERATE, + EFFICIENT. DUST SETTLED OVER MY WOOD SURFACES + THEY CLEANED AS MUCH AS THEY COULD
Description of Work: CLEANED ALL AIR DUCTS - RETURNS + REGISTERS + CLEANED THE DRYER VENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Crystal G.
04/2017
5.0
air duct cleaning
  + -1 more
I was shocked for find out I had 14 ducts in my house and the extras were going to be $20 each. I was able to work out a deal with them and I was very happy with the service.
Description of Work: I had an Angie's list deal for 8 air ducts to be cleaned and I wanted to have my dryer vent cleaned as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trina T.
04/2017
5.0
carpet cleaners
  + -1 more
The crew of two showed up on time, and did an awesome and thorough job. They were not scheduled to clean the throw carpets; however, jumped into help when I asked.
Description of Work: Air duct and throw carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki W.
04/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
Good people to work with. Always kind and accommodating. I can't say enough good things about them.
Description of Work: Carpet cleaning and grout work as well as tile floor cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosalyn U.
04/2017
5.0
interior painters
  + -1 more
the workers were on time, called to confirm, worked systematically and professionally.
Description of Work: Carpets clean and pressure work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Doug J.
04/2017
5.0
carpet cleaners, pressure washing
  + 0 more
The workers came- went right to work as requested. Explained their procedures well!
Description of Work: Very professional- carpet and pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

louise K.
04/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Courteous and professional. Area rugs removed for cleaning and returned within a couple of days. Cleaning was overall done well except light colored area rug still had some discoloration due to oils from large dog. Sofas came out excellent.
Description of Work: Cleaned 2 sofas and 3 area rugs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL M.
04/2017
5.0
ceramic tile
  + -1 more
They did an excellent job and were very professional and courteous. I would definitely recommend Carpet Police!
Description of Work: Tile cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon L.
03/2017
5.0
carpet cleaners
  + -1 more
Men were professional and very personable. They did an excellent job from start to finish. Would definitely recommend using this serivce.
Description of Work: Men shampooed 3 bedrooms and two carpets thoroughly and scotch guarded to make next cleaning easier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Thomas A.
03/2017
5.0
carpet cleaners
  + -1 more
Great Experience! They called to let us know when they would arrive. They were professional, thorough and fast.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Upholstering

FAQ

Carpet Police LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Carpet Police LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Police LLC offers free project estimates.
Yes, Carpet Police LLC offers eco-friendly accreditations.
Yes, Carpet Police LLC offers a 10% senior discount.
Yes, Carpet Police LLC offers emergency services.
Yes, Carpet Police LLC offers warranties.
Carpet Police LLC offers the following services: Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.
.

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM