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Carpet Police LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a locally-owned company proudly receiving the Angie's List Super Service award from 2010-2017. We offer Carpet, Tile, Air Duct and Upholstery cleaning services serving Tucson for over 15+ years. Our goal is to provide you with the best cleaning experience available. Carpet Police has also maintained an A rating with the Better Business Bureau for over 10 years.Our company and our technicians are IICRC (Institute of Inspection Cleaning and Restoration) Certified. The IICRC is the world’s most-recognized body of certification in the carpet and upholstery cleaning industry. Our technicians regularly receive training to keep current on the latest products and cleaning techniques. They will be able to identify what cleaning method will produce the best results.

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 651-675 of 745 reviews

Evan R.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Simple directions on how to fix what they suspect was a minor wear problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol T.
03/2015
5.0
carpet cleaners
  + -1 more
Very well as usual.
Description of Work: Cleaned my ivory colored carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DONNA S.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet, removed all stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Deanna W.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have used Carpet Police for years. They are consistently careful, professional, and thorough. In addition to their usual great service, I appreciate the corner guards they set up, and the spot remover they supply.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Warren M.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: We have had Carpet Police in on three occasions. They have cleaned carpets and tile for us. The jobs were in a timely manner with outstanding results. They are our go to Carpet folks. Recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Martha B.
02/2015
5.0
carpet cleaners, ceramic tile, air duct cleaning
  + 1 more
Went great start to finish.
Description of Work: Carpet and grout cleaning. Duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet in my family room, hallway and master bedroom. Did a very good job. Purchased scotchguard added to cleaning to help keep carpet resistant. Product seemed to help on spills.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Doug & Ashlee W.
01/2015
5.0
carpet cleaners
  + -1 more
Wonderful.
Description of Work: Fixed a really bad small from another company's bad clean. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

mike G.
01/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned 2 sofas, one chair & a small (5x5) area rug. |They were pleasant,professional and did a good job. Found them rather pricey but overall good - would use this service again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Alicia H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Showed up on time, extremely professional, hit the job done very well and in a timely manner. Would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Susan C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judie H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eric P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Bonnie R.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were an hour late due to a flat tire that had to be repaired...totally understandable, and I don't fault them. They were also about a third more expensive than the company I'd previously been using (despite having an Angie's List coupon), but they did a fine job and seemed to get more moisture out of the carpet than I've experienced before, so it seemed to dry faster. I will, most likely, use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

stewart C.
12/2014
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Cleaned, deodorized and enzyme treated carpet, stairs and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Julie H.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bette C.
11/2014
1.0
carpet cleaners
  + -1 more
All info above.
Description of Work: The men came out and told us the dark areas we were concerned about were from vents that needed cleaning and should be done before the carpets. We foolishly agreed to pay 187 to have 8 vents cleaned. Since found out way overpriced. As they "cleaned" vents they told us the vents looked really good not dirty. They then said not sure they could get dark areas clean. Cleaned the carpets, still with dark marks, I questioned them, one guy tried something then said could not do any better. I called another company. They came out,said areas could be cleaned and we paid $90 more and got the job done. Definitely feel Carpet Police ripped us off. Over $300 paid and job not done and unnecessary work done at an outrageous cost to us.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$300

Response from Carpet Police LLC
[Member name removed], Thank you for the honest feedback. I responded to your review over a month ago, but after recently talking with Angie's List I was informed that the response never went through. First I would like to apologize for any inconvenience we may have caused. We have been providing airduct cleaning service for several years and we have always charged $20 per vent opening with great reviews. When we clean airducts we first carefully remove and clean each vent cover. We feed a long vacuum hose into each vent opening. At the end of the vacuum hose is a large spinning brush which helps to loosen any dust or dander from the vent walls. As the spinning brush moves throughout the entire ventilation system the dust and dander is sucked into our vacuum hose resulting in a much healthier living environment. Our records show that we cleaned 11 airducts for you with the standard price of $20 per vent. We provided you with a 15% discount towards the overall price, which brought the price down to $187. We also cleaned your carpets at the $148 Angie's List discount. We do have a 100% satisfaction guarantee, which means that if you are not completely satisfied when we have finished cleaning, then we are happy to return to your home at no charge to you and focus on the problem areas.

Cristine B.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Janelle B.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda C.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Four Bedroom House Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele D.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Cleaning w/enzymatic treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helene A.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I've used Carpet Police many times both personally and professionally in my real estate business. Remarkable results on carpet cleaning including going back over areas that needed it. Honest evaluations. Excellent prices and staff. |A Javalina got trapped and died in an exterior room at a vacant home. You can imagine how bad this was since the poor creature lie dead there for a week or so in a room without cooling in June. I discovered it on a Sunday at about 2pm after noticing the odor. I called Carpet Police for a referral to remove it. They told me that they would do it and the truck was at the door within an hour. The Javalina carcass and everything around it was removed and Carpet Police continued cleaning and treating the area until every hint of the incident was gone. It was a first for me and I think a first for them. Everyone knows who is calling when I refer to myself as the Javalina (Pig) Lady.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Julie K.
08/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Sheryl M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came to clean our carpets. The appointment was for 12 noon. They called around 10 and asked if they could come early. That was fine with me. They were professional, efficient, and helpful. The only reason I put quality as a B is that the carpets looked great when they were done. But when they dried, in one of the bedrooms there were some yellow stains that came up. I cleaned the spotted area and it came out fine. All in all a good experience.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Rebecca R.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpeting in the three main rooms of my townhouse. They did a great job of cleaning and removing stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Upholstering

FAQ

Carpet Police LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Carpet Police LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Police LLC offers free project estimates.
Yes, Carpet Police LLC offers eco-friendly accreditations.
Yes, Carpet Police LLC offers a 10% senior discount.
Yes, Carpet Police LLC offers emergency services.
Yes, Carpet Police LLC offers warranties.
Carpet Police LLC offers the following services: Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.
.

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM