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Carpet Police LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a locally-owned company proudly receiving the Angie's List Super Service award from 2010-2017. We offer Carpet, Tile, Air Duct and Upholstery cleaning services serving Tucson for over 15+ years. Our goal is to provide you with the best cleaning experience available. Carpet Police has also maintained an A rating with the Better Business Bureau for over 10 years.Our company and our technicians are IICRC (Institute of Inspection Cleaning and Restoration) Certified. The IICRC is the world’s most-recognized body of certification in the carpet and upholstery cleaning industry. Our technicians regularly receive training to keep current on the latest products and cleaning techniques. They will be able to identify what cleaning method will produce the best results.

Business highlights

21 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 226-250 of 745 reviews

Paul & Jennifer B.
03/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
All services were done in the time quoted.
Description of Work: All tile in the living areas and bathrooms & bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

Patricia D.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The team of the manager, Alfonso & Jesus called to let me know they could come a little early, if I wanted. They were fast, efficient and thorough. I was given a discount so their pricing was very reasonable. did a good job!
Description of Work: Living room, dining room and bedroom carpets were cleaned, including spot cleaning. Also cleaned an ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dawn S.
03/2015
5.0
carpet cleaners
  + -1 more
It went really good. They were really nice.
Description of Work: The cleaned the carpets and couches. They also deodorized the air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Mary Barb Y.
03/2015
5.0
carpet cleaners
  + -1 more
Jesus, Jacob, & Juan called more than an hour ahead to change the appt time and arrived at the second time precisely. They were professional and efficient. They had IDs and introduced themselves.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Zulie R.
03/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Arrived promptly, spent extra time on a stubborn stain from stained wood furniture. Very much worth the cost as it saved us from having to change the carpets before we put our house up for sale. The carpets looked brand new.
Description of Work: Cleaned carpets in 3 bedrooms. Used Angie's list coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Lorre W.
02/2015
4.0
carpet cleaners, house cleaning
  + 0 more
It started out a little rough. I made the appointment for 8:00 a.m. because I read a lot of reviews that stated they arrived late. I work from home and I schedule my days tightly so I figured I would be OK if I was the first. At 7:45 they called to let me know they would be on the way once they got gas and according to their GPS they would arrive at 8:20. At exactly 9:00 when I had just initiated a work related conference call, they pulled into the driveway. Since I was the leader of the call and I had to answer the door, I had to ask a customer if I could call them back in a few minutes, which is not the way I like to work - I am on time. I had arranged with the person who cleans my house to start an hour later than usual so the carpet cleaners would be finished and gone. Instead, she arrived at just about the same time. I know they were only an hour late, but it caused a lot of disruption for me at work and at home. That said, they were very nice. There were three men and they were all very polite and professional. They did a fantastic job on the carpets and once they got going they were very unobtrusive. They didn't try to sell me anything additional and even let me know the price will be slightly less next time since I prepaid and overestimated the area to be cleaned. I will call them to clean my carpet again, I will just leave more time open next time. If it hadn't been for the delay and the inconvenience it caused me I would have given them an A+
Description of Work: They cleaned the carpet in one small room and one large room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$135

gale C.
02/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Awesome!!! 20 YR. OLD CARPET LOOKS GREAT! Called and left message on Vmail. Was called back the same day and on schedule for the next day. Owner called to make appt. Techs called and were able to come earlier then scheduled. They arrived in uniform, were extremely polite to me and my 70 lb. dog. They gave me an estimate which was dead on accurate as the owner had quoted. Techs "double teamed" the house and really concentrated on the high traffic areas. Protected all corners with covers so hose would not scrape walls as it was moved around house. Moved furniture at no extra cost as required. Carpet dried much faster then previous cleaners work and looked 100x better. Neighbors recommended these folks and after seeing their trucks in the neighborhood on several occasions, I had them come out. Excellent all the way around.
Description of Work: Vacuum, pre-spot, steam clean and Teflon coat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Marsha M.
02/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
This was an Angielist deal for up to 1500 square feet of carpet cleaned for 149.00. It also included deoderizer .The carpets all turned out great. This also included vacuuming before the cleaning.they moved some furniture for me too. Both guys were very professional.
Description of Work: Steam cleaned all the carpeting in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joan K.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Esteban and Jesus called ahead and came on time, offered solutions to pet problem areas. They were courteous and friendly and cleaned areas I did not expect to come clean.
Description of Work: Carpets, rugs, and sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Arizona C.
02/2015
5.0
carpet cleaners
  + -1 more
Called to set up appt on very short notice. Were very accommodating. Technicians were on time and did an excellent job.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Harold & Bonnie V.
02/2015
5.0
carpet cleaners
  + -1 more
Very good - called to say running date.
Description of Work: Cleaned 3rooms of carpet scotch guard to all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betsy C.
02/2015
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
They did an excellent job,were very thorough and professional.
Description of Work: Cleaned all my carpets, moved furniture as necessary

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Linda E B.
02/2015
5.0
carpet cleaners
  + -1 more
Excellent service - my carpet looked clean and fresh - and the extra stain resistant treatment has been successful for two months. I would definitely use this service again.
Description of Work: carpet cleaning in hallways and 4 rooms/areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alan S.
02/2015
5.0
carpet cleaners
  + -1 more
Crew was late for scheduled appointment, but called will in advance to let me know of delay. I was very impressed with that. They got right down to work and were efficient, helpful, knowledgeable and pleasant. They cleaned things right up, and even replaced all the furniture just so.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Michele O.
02/2015
5.0
carpet cleaners
  + -1 more
I've used the Carpet Police a few times. They are very knowledgable and professional, and will return until the customer is satisfied. Highly Recommend! Best in Tucson
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elaine R.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent work - Michael and Jacob were very professional and efficient. I was extremely pleased with the results!
Description of Work: Cleaned carpet, sofa and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent work. The men were very courteous and professional. They answered all of our questions and were very meticulous.
Description of Work: Cleaned dining room carpet, 4 chairs, and 2 bar stools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Jim H.
01/2015
5.0
carpet cleaners
  + -1 more
Neat, careful, friendly, timely and great cleaning job.
Description of Work: 3 carpets and a rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Laura R.
01/2015
5.0
carpet cleaners
  + -1 more
Alfonso and Jesus arrived on time. They were friendly and courteous, and did a great job. Only took them an hour.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Daniel R.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good. Professional, easy to work with.
Description of Work: Moved big furniture, cleaned carpet and two couches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Rhonda S.
01/2015
5.0
carpet cleaners
  + -1 more
Two technicians arrived 15 minutes early, dressed in clean uniforms and went to work immediately. When finished, they asked me to review the job they did.
Description of Work: Three rooms in my home were vacuumed, then cleaned carpet and one room has a special prochan pet on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Betty K.
01/2015
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Prices were reasonable and the work done quickly and very well.
Description of Work: Cleaned stairs, sofa, chair, ottoman, and shag rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Judy K.
01/2015
5.0
carpet cleaners
  + -1 more
Alfonso called to ask if they could come 1/2 hour early which was good. They did a great job.
Description of Work: Had 5 area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Lini B.
12/2014
5.0
carpet cleaners
  + -1 more
Great. The customer service was terrific and of the level not often encountered when hiring home service contractors. They did a follow-up call and said they were available if stains reappeared and left us a bottle of their stain remover which they will refill in between cleanings! We were very happy.
Description of Work: [ NOTE: I don't wish to have my full address published]

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

John E H.
12/2014
5.0
carpet cleaners
  + -1 more
Having used Carpet Police in the past expectations for a high quality job were in place. The latest experience met my established standards and I was pleased with the outcome. I plan to use Carpet Police in January 2015 as the carpet, although new, is light in color and shows dirt/traffic patterns. Carpet Police is not a bargain priced provider but the quality certainly warrants the cost.
Description of Work: Cleaned and applied protector to carpet in Library, Great Room, three bedrooms, and a large Hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Upholstering

FAQ

Carpet Police LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Carpet Police LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Police LLC offers free project estimates.
Yes, Carpet Police LLC offers eco-friendly accreditations.
Yes, Carpet Police LLC offers a 10% senior discount.
Yes, Carpet Police LLC offers emergency services.
Yes, Carpet Police LLC offers warranties.
Carpet Police LLC offers the following services: Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.
.

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM