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Carpet Police LLC

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

We are a locally-owned company proudly receiving the Angie's List Super Service award from 2010-2017. We offer Carpet, Tile, Air Duct and Upholstery cleaning services serving Tucson for over 15+ years. Our goal is to provide you with the best cleaning experience available. Carpet Police has also maintained an A rating with the Better Business Bureau for over 10 years.Our company and our technicians are IICRC (Institute of Inspection Cleaning and Restoration) Certified. The IICRC is the world’s most-recognized body of certification in the carpet and upholstery cleaning industry. Our technicians regularly receive training to keep current on the latest products and cleaning techniques. They will be able to identify what cleaning method will produce the best results.

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9745 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 726-745 of 745 reviews

lizette E.
12/2012
5.0
carpet cleaners
  + -1 more
Grat and efficiant
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joni T.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barbara & Chuck G.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had 4 rooms of carpet cleaned. The men were very polite a and professional. They did an excellent job and especially on some bad spots. I would give them an excellent recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane H.
10/2012
2.0
carpet cleaners
  + -1 more
Poorly.
Description of Work: This was my first experience with this company. I booked Carpet Police for a 4:00 p.m. carpet cleaning appointment on 10/17/2012. At 10:00 a.m., Tom Romero called and asked to come earlier saying they had cancellations. I declined since I was already booked up until 4:00. At 3:30, I rushed home to meet them but they did not show. I had already prepared for them by removing lamps and cleaning out closets to allow them access. At 4:15 p.m., Dave called to say they were running late at least an hour and could they reschedule or come around 5:30 p.m. I did not want to wait until after dark to have a new group of men in my home and I am a stickler for being on time. This was not a good first impression of this company and I declined to reschedule and just cancelled any further dealings. I am new to Tucson and I want to set up working relationships with reliable companies. Carpet Police just irked me with their scheduling mess. So, Carpet Police performed no services.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
punctuality
2.0


Response from Carpet Police LLC
We had one of our trucks break down so we were running late to most jobs for this particular day. Our trucks run 10 to 12 hours a day 6 days a week so every once in awhile something breaks. The technicians were willing to work late to clean her house and we were also willing to go to her house early the following morning as well as give her a discount for the inconvenience, however, she was not interested in letting us take care of it. We are sorry for any problems we caused but unfortunately sometimes the trucks have problems.

Joy J.
09/2012
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

April C.
09/2012
5.0
carpet cleaners
  + -1 more
No Comments.
Description of Work: No Comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANA W.
09/2012
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
Great.
Description of Work: Carpet cleaned, area rugs cleaned, kitchen tile steamed & sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

MARY C.
09/2012
5.0
carpet cleaners
  + -1 more
Great service.
Description of Work: Carpet Police cleaned the carpet in the family room, hall, bedroom and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARY C.
08/2012
5.0
carpet cleaners
  + -1 more
very good company; used before
Description of Work: Cleaned living room, dining room, bedroom, stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lou Ann D.
08/2012
5.0
floor cleaning
  + -1 more
unknown
Description of Work: They cleaned tile about 7-8 months ago. The service was great! They showed up on time, were efficient and quick. They did charge us more than the original estimate, since we waited to have the work done, but we liked working with them. They did a good job overall!
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert H.
08/2012
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Carpets in 2 bedrooms. Carpets in bathroom & closet 1 around rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric C.
07/2012
5.0
carpet cleaners
  + -1 more
Came early and the work was great.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay F.
05/2012
5.0
carpet cleaners
  + -1 more
-
Description of Work: -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Celia E.
05/2012
5.0
carpet cleaners
  + -1 more
Quick.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BILL S.
05/2012
5.0
carpet cleaners
  + -1 more
It all went very well.
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Rich A.
04/2012
5.0
carpet cleaners, carpet installation
  + 0 more
No complaints
Description of Work: I used Carpet Police, LLC to do carpet repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Susan S.
03/2012
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Patricia M.
10/2011
5.0
carpet cleaners
  + -1 more
They were very professional.
Description of Work: Carpet Police, LLC came over to clean the carpet in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

MARY C.
07/2011
5.0
carpet cleaners
  + -1 more
Very good. Great personality.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Barbara P.
05/2011
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Went well....
Description of Work: Cleaned a very dirty kitchen and dinning room tile......did a great job. Also cleaned living room furniture......did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
House Cleaning,
Air Duct Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Window Cleaning,
Upholstering

FAQ

Carpet Police LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Carpet Police LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carpet Police LLC offers free project estimates.
Yes, Carpet Police LLC offers eco-friendly accreditations.
Yes, Carpet Police LLC offers a 10% senior discount.
Yes, Carpet Police LLC offers emergency services.
Yes, Carpet Police LLC offers warranties.
Carpet Police LLC offers the following services: Carpet Cleaning, Tile Cleaning, Air Ducts Cleaning, Pressure Washing, Upholstery Cleaning, Water & Smoke Damage, Car Interior Cleaning, Dryer Vent Cleaning, Garage/Patio Cleaning.
.

Contact information

7320 N La Cholla Blvd Ste 154-129, Tucson, AZ 85741

http://carpetpolice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM