Best Kept Secret

Description of Work: Kim and Jon did a great job on our carpets and were very professional and efficient. We couldn't be happier.

Description of Work: Cleaned 3 rooms of carpeting

Description of Work: They did an excellent job. I am really specific about carpet cleaning. It was a multistep process and my carpets looked fabulous when they left. They also cleaned a rug that I was unsure whether to keep or to toss. Now it looks new. I would definitely recommend this company. It is by far..the Best Kept Secret!

Description of Work: Excellent carpet cleaning. Arrived on time, efficiently cleaned carpets. Very courteous and obliging

Description of Work: Angie's list had an old address. I have tried to change this several times. The carpet cleaners went to old address. I didn't get my carpet cleaned. They wanted to charge me an additional $25 for rescheduling the appointment. I said forget it. I actually want my money back from Angie's list.

Description of Work: cleaned a loveseat which was very dirty and an oversized chair that was moderately dirty. They were prompt getting there and timely in contacting me. I was sick and didn't get to the first email, so they sent another, thank goodness. They did an excellent job and left me with he furniture almost dry. They got out all the stains, which was amazing.

Description of Work: .

Description of Work: Kim and Rene were right on time and went right to work. I added on 3 additional rooms, a recliner and 2 bathrooms on top of the $69 Angie's List agreement. The total additional cost of $146 was more than reasonable. As my carpets are old I just wanted them to be free of dust and what soil could be removed. I was delighted at the overall cleaning. They worked very hard to get into all of the tight places and moved some furniture to do so. I did discover some black marks on 2 walls which were probably made by hoses. Reporting those to me would have been nice but the marks came off with a little elbow grease. Lynn, the owner, was very responsive in setting up the appointment and took time to discuss their approach to carpet cleaning. They were in and out in 2 hrs. and I was very pleased with the results. I would definitely use Best Kept Secret again.

Description of Work: The service provider was careful to protect the tile floors with towels to catch the water used to clean the carpet. The deodorizer used had a pleasant smell. They also left me a bottle of spot cleaner. I was satisfied with the service.

Description of Work: We were very impressed with the quality of work. The crew was knowledgeable, professional, and friendly. We added extra items to be cleaned and they had allowed sufficient time to accommodate us plus we received the additional services at a very fair price. I highly recommend this company.