Always Open & Shut Garage Door Service L.L.C.

Very good and on time

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The stripping looks fine, but after the stripping was installed, it caused both our garage doors to not open on first try. Every attempt to open the garagedoors would result in the doors opening 2 feet and then stop and would only open completely upon pressing the open button again. The contractor was called out to address the problem that only began to occur after their installation of the stripping. They fixed the situation on one garage door, but not the other garage door. They charged $42 to fix the problem they originally created. The unresolved garage door's bracket broke off due to the friction caused. Now we are faced with a $200 repair.

When the technician first came over the previous week to estimate repairs on older Genie model, I decided to replace this unit. He did adjust the springs so door could be easily opened and closed manually. He described the available Chamberlain models and their costs, but claimed none were in stock. Since I was going out of town, we decided on a later installation. On the promised date, the same technician did put in the requested unit. There was only 1 remote controller, but I did not need a second one anyway. After completion of the job, I asked for the owner's manual. Now he said that that box was water damaged and the manual was unavailable, but promised to bring another later. After he left, I noticed the date on the unit was 01/2012 (over a year old now). Upon checking this opener with identical web searches, I see there is a second controller PLUS external keypad entry. I was unaware of this secondary access without the controller, so I feel somewhat short-changed with this installation. Had I known all this ahead of time. I would have demanded a brand new opener with full capabilities, may have even ordered the high-end opener with power backup. March 20 - update In the mail I received the Owner's Manual today from Always Open & Shut. HOWEVER, there is a postage due in the amount of 60 cents. This is completely unprofessional and I have downgraded the rating for this business. There is a note from the carrier stating he paid it to avoid delivery delay, and I should reimburse the carrier with the attached envelope.

Super technician. Fast and efficient. His suggestions were honest, price was reasonable.

I called on Friday and was pleasently surprised when I was told they could have a workman at my house Monday afternoon even though it was New Years Eve and many businesses were closed. The workman arrived promtly and quickly evaluated the problem and fixed the opener.

Would definitely use them again.

Great service! Scheduling was easy. Tech was on time. He took a garage door that I frankly feared might fall on my car and made it young again in about an hour. I had another company out and they basically said I had to replace every part that was possible and it would cost two thousand dollars. No upsell from this tech and it is working great again. He explained what he was doing when I asked. I will definitely use them again.

Setting up an appointment was easy and they were considerate of our limited time frames. On the day of service they arrived promptly and performed the service quickly. We were very pleased with the experience and will use Open and shut Garage Door Services LLC again for any of our garage door needs.

No problems. Prompt and courteous. Complete work that was purchased.

The service went very well. The repairman replaced all the rollers on two garage doors, adjusted the doors to function properly, and explained proper maintenance to me. He also identified some future issues that I should look out for. I would use this company in the future.

I get quotes from 2 companies, and Always Open and Shut was at least $150 cheaper then the competition! Plus, the technician who serviced my door was one of the nicest techs I have ever met. He was knowledgable, efficient, and very friendly. I will absolutely use them again.

They came out and replaced the rollers, adjusted the slack, and adjusted the railings. The garage door is a lot quieter now. Although we only have him out to work on 1 garage, he kindly took a look at our other garage door which occasionally just opened without warning. He adjusted the railings on that one too and now it works better. Totally beyond the call of duty. Great, friendly service. UPDATE: Unfortunately the garage door that he fixed started acting up about two weeks after the service. That was disappointing. If he wasn't going to be able to fix it permanently, I wish he would have told us. I would have been happy to pay to get it fixed properly, but now I will have to deal with it separately. Still, I thought the work overall was quite good.

Technician was early, very Courteous, Knowledgeable, and Friendly. He finished the job in a reasonable time and did NOT leave a mess!

We have home warranty. So we call them and they send out the repair people. We pay a set fee for them. I would recommend them. They were very prompt. They worked with us as far as adjusting their schedule with ours. He was very knowledgeable. I watched him work and he was thorough in what he did. He quickly diagnosed what the problem was. He was able to order the correct part and come back and install it. The initial diagnostic visit was very good. We had no problems with the garage door. He replaced the circuit board. He was extremely proficient.

The serviceman was very friendly and prompt - even early - and sprayed all the squeaky joints for free. I got tne name of the company from a woman I used off Angie's List to put in a new toilet and she checked with a client of the garage door company who was very pleased with them. I am, too. I was worried it was going to be a costly issue, but this was very reasonable.

Two different installers did the work. They arrived at the set time, worked efficiently and competently and the work was entirely satisfactory.

They initially gave me a 1-3pm window for them to show up. Then Lowes install area called me later in the same day and said they would be here at 3pm. The morning of the install Always Open & Shut calls and wants to come at 11am. We said no and not until at least 1pm. So the installers show up at 12:40pm and start to unload their tools. I said I was not ready and they need to wait until 1pm. I called Shanon at the Always place and she lied and told me my wife said it was alright for them to show up early and sit in the truck. My wife told her not until 1pm before they unload tools. I called Lowes also to get help in this matter and they were uninterested in resolving this. Don't think your getting Lowes backed service when you get an outside contractor. Lowes need to screen their contractor choices better. Neither care about making this right or resolving this issue.

I AM IMPRESSED WITH THE WAY THEY GOT THE JOB DONE WITH NO PROBLEMS. THEY BARELY SAID A WORD, AND THEY WERE DONE IN NO TIME AT ALL. I WILL KEEP THEM IN MIND FOR NEXT TIME, BUT I HOPE THAT THERE WON'T BE A NEXT TIME.

THEY HAD A LITTLE TROUBLE WITH THE WIRING OF THE NEW DOOR. THE WIRING ON THE NEW DOOR DIDN'T MATCH UP TO THE OLD ONE. OTHER THAN THAT THEY DID A WONDERFUL JOB.