When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.
Business highlights
97 years of trusted experience
Services we offer
Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.
I pay yearly. They always call me, and make an appointment, which when I was working, I didn't like, but not it is okay. Then they call me to find out how the service was. They are concerned. I had my girlfriend use them. She was full of termites, and she is very much satisfied with them. Their price is not so bad, because I have had them for years. When I first started using them, I had to pay much more, because they had to put holes in the foundations, and they put chemicals in there. They also called my friend back and said they wanted to check her house. When I was working, I told them that they could not come when I wasn't home, and they said that I should let them know when it would be convenient for me, and then they came on a Saturday. The last time, he was on the ground to see if there were any termites working. I would use them again, and I would recommend them to people.
Description of Work: I have a contract with Terminix. They do inspections for termites, which I never have, but I had treated for termites 25 years ago. They come twice a year to check and see if I have any termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$298
Harlene M.
09/2014
5.0
pest control
 + -1 more
I have used them for year. Their work is always good, and I always have fewer bugs then everybody else. When they say they will be here, they are here, and they do the work. They are extremely reliable, and I appreciate that.
Description of Work: I have a standing order with them, and they come out every 3 months. They spray outside, and I have covered screens and porches, and they spray those, and they spray in the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
JANE C.
09/2014
2.0
pest control
 + -1 more
They didn't call again. They were supposed to call before they come, and they didn't do it again. They last came out a week and half ago. They are very nice, they always have a fella come again, but if the same fella come, which he does, he still doesn't do it again. When I show him where the ants are, he says it is too high up. I call the company, and ask them about it, and they say that it is not right and they will fix it, and that was a year ago, but we still have the problems.
Description of Work: They are supposed to take care of all the bugs inside and outside. I did not need the inside one, but we have tonnes of ants, and the fella that does mine, just does the perimeter of the house, so he doesn't spray the yard or anything, so I am always calling to ask form more service.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$125
sara P.
09/2014
5.0
pest control
 + -1 more
At first we had a few issues, but right now their service is excellent and we don't have any issues. We are on a yearly contract with them. The cost is a little high.
Description of Work: They spray outside and in the garage.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn D.
09/2014
4.0
pest control
 + -1 more
They have been on my list of quite some time. They are available to take care of the termite coverage in case I have termites, because I have a long time contract with them. The punctuality is sliding.
Description of Work: They take care of my house spraying. They spray outside for ants or general bugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Troy W.
09/2014
5.0
pest control
 + -1 more
They do all my outside service. I would tell people to use them.
Description of Work: They do it every quarter for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Michael K.
09/2014
5.0
pest control
 + -1 more
They are good. I am happy with Terminix, I use them all the time. They are very quick and efficient. They are clean and everything is set up for you. They do the job and leave without any fuss laying around. I am happy with them. They are a little pricy but they are in line with everybody else. They come right away if there are any issues.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Yukon T.
09/2014
5.0
pest control
 + -1 more
The service has worked, I don't have any termites. I pay them $400 which is almost like insurance against termites. They come out, and then send me an email report to say that I don't have termites. They don't spray anything to prevent it, they just come and look at it.
Description of Work: They have been doing the inspection for $400 a year for 16 years. They also did the termite treatment. They do a yearly inspection.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Donna L.
09/2014
5.0
pest control
 + -1 more
The services that they promised were fine. I would recommend them.
Description of Work: I used to use them at my other place more than 5 years ago. They did termite control.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Isaac W.
02/2014
4.0
pest control
 + -1 more
They came out finally after a couple of weeks were they didn't respond to our request for service. After service we found a scorpion and they came back out for free. Really satisfied with the work and the package provided.
Description of Work: Pest control and preventive maintenance for bugs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Dawn S.
02/2014
4.0
pest control
 + -1 more
The technician was polite and professional. As is typical for this provider, the technician arrived a few minutes after the 2-hour time window that I had been given while I was waiting for the "next available representative" to come on the company's customer support line and tell me when the technician might arrive. This provider does not give phone courtesy calls so I never know when the technician will come until he/she arrives. The technician told me when he arrived that he had been running late all day and that he had two other customers with the same time window and he asked me if I wanted him to inspect the inside of the house. Since he was running so late, I only had him inspect the three locations where the home had had termite activity in the past. He was quick and professional with the abbreviated inspection.
Description of Work: I have a termite service agreement with the company. The agreement covers an annual inspection and treatment for termites if activity is found.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
Sheila M.
11/2013
1.0
pest control
 + -1 more
The work seemed OK, but we are angry at the serviceman because he propped open the gate to the yard, and left without closing the gate. Our 2 dogs got loose . A neighbor was able to get one of the dogs and called us. But the little dog ran away. Sightings have him running toward the open desert. We've posted flyers, visited the pounds and shelters every other day, searched the area where he was last seen, posted on craigslist, but still have not found him. We are heartsick. When I called the serviceman 2 days after the dogs got loose, he couldn't seem to remember being at our house. His attitude was vague and uncaring--even when I told him about our lost dog. I would like to file a formal complaint with the company, but don't know how to do it. We definitely won't use Terminix again.
Description of Work: Treated a termite infestation.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Jennifer D.
09/2013
1.0
pest control
 + -1 more
We were customers for two years to the day when we spotted our 8th infestation. The termites started in one corner of our house and yard, and spread to all four sides of the house. Terminix' services did NOTHING to control the spread of termites and now we are hiring Orkin like we should have in the first place. They also said they would schedule quarterly inspections to our home. The only inspections that were scheduled were the ones that WE called to schedule, usually because we found a new area of termite tubes. They have a money back guarantee. Do I think I will get my money back? Not really. Save your money and your house, and find another termite company!!!
Description of Work: Full termite barrier plus numerous call backs for specific area targeting for termites.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,700
Malcolm A.
07/2013
5.0
pest control
 + -1 more
They have provided good service. We have not had any termites while they have been doing their work.
Description of Work: We use them for termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark G.
06/2012
4.0
pest control
 + -1 more
The quality of service was good. I would use them again.
Description of Work: I used Terminex for pest control about four months ago. They are treating for termites both inside and outside of the house. This was the first treatment we had with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Cynthia B.
06/2012
5.0
pest control
 + -1 more
They come out every six months. I don't even have to worry about when they come out and spray the outside. They bill me automatically. I'm not having any bugs.
Description of Work: I use Terminix for pest control services. They come out and spray the outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Sylvia B.
05/2012
2.0
pest control
 + -1 more
I didn't really like their services. I cancelled the service. They basically refused to do any services inside my home. Any time I asked them to do something, it was like a fight to just get them to do whatever I wanted them to do.
Description of Work: I used them for pest control.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$90
Drew S.
05/2012
4.0
pest control
 + -1 more
They have been pretty good. They show up when they say they will. The products they use are decent.
Description of Work: I use Terminix quarterly for pest control.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Bonita H.
05/2012
5.0
pest control
 + -1 more
They are very thorough and do a good job. They will help if you need any further assistance.
Description of Work: I have a year contract with Terminix for pest control at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lounell C.
05/2012
5.0
pest control
 + -1 more
We have been very pleased with them. Our house has been built with things inside the foundation so that they just come and put the chemicals in and check around to make sure that there is nothing and we keep the certificate with them. Unless we notify a problem they just come out every six months. They have always been very professional, very prompt and attended to any problems we have had. So we have been very pleased with them and we have had no problems with them. At the time when we decided to have the service we did check with other providers and their price was the best for what we wanted so we have not checked in a while because the price has not gone up and we are very pleased. At that time they were very competitively priced. As for punctuality they have always been within their time frame.
Description of Work: We use Terminix as our pest exterminator. They come in every six months. We pay them monthly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24
Frances C.
05/2012
5.0
pest control
 + -1 more
I like the fact that they use eco-friendly sprays. I also like the fact that they usually notify me ahead of time. There was a mess up the last time and they corrected their mistake. So they came out for free and re-sprayed. They were very service oriented and they were on time. I will use them again in the future.
Description of Work: I used Terminix for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jennifer R.
05/2012
5.0
pest control
 + -1 more
They are very good. They are very punctual and professional.
Description of Work: They come out a couple times a year for preventative pest maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda S.
04/2012
5.0
pest control
 + -1 more
They're a reputable company. I know they're going to be around for a long time.
Description of Work: They check for termite activity.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
lawrence Q.
04/2012
4.0
pest control
 + -1 more
They're pretty good about if I call them today, they'll be here tomorrow. They're prompt, very courteous, and very knowledgeable. I will use them again in the future.
Description of Work: They came to my home for pest control.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Lois P K.
04/2012
5.0
pest control
 + -1 more
They are prompt and reasonably priced as well as very reliable. They call and remind you to have a service done if you need it, which I appreciate.
Description of Work: They spray around the exterior of the house.
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Service Categories
Pest Control,
Home inspection
FAQ
Terminix - Tempe -Termite & Pest Control is currently rated 4.3 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Terminix - Tempe -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Terminix - Tempe -Termite & Pest Control offers free project estimates.
No, Terminix - Tempe -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Tempe -Termite & Pest Control does not offer a senior discount.
No, Terminix - Tempe -Termite & Pest Control does not offer emergency services.
Yes, Terminix - Tempe -Termite & Pest Control offers warranties.
Terminix - Tempe -Termite & Pest Control offers the following services: Residential and commercial ant, mice, pest, termite, bed bug control, exterminators, baiting systems, prevention treatments & attic insulation.