Orangutan Home Services

No problems

I will continue to use them.

They were here October of 2015.

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Installed new valves to most of my faucets and appliances. I had a very good experience with the company. They also inspected everything and drained my hot water heater. They showed up on time and did the work in a timely manner. I would use them again in the future, and I have used them before.

The money paid is good for 6 service calls. They also included maintenance checkups and 20% off parts and labor and 10% off new equipment if needed. No trip charges and guaranteed emergency 24 HR service & if they don't come in that period repair labor is free. 30-day warranty on labor and minimum 1 year warranty on labor and parts. Policy is transferable if I sell the house.

I WAS DISAPPOINTED WITH THEM. THE MAINTENANCE MAN WAS MORE CONCERNED WITH TRYING TO UP-SELL ME A MAINTENANCE PROGRAM, AND THEN TRYING TO TELL ME MY UNITS WERE IN BAD SHAPE AND I NEEDED A LOT OF WORK TO ONE. HE ALSO TOLD ME THAT THE UNITS WOULD BREAK DOWN IF I DID NOT DO WHAT HE QUOTED ME TO DO. I TURNED IT DOWN AND CALLED ANOTHER COMPANY TO DO A SECOND OPINION. THEY FOUND NOTHING.

THIS COMPANY WAS HIRED LONG-DISTANCE TO FIX THE NON-WORKING A/C UNIT AT MY ELDERLY MOTHER'S HOUSE. I WAS PLEASED TO HEAR THAT THEY COULD SEND SOMEONE THAT SAME AFTERNOON. THE WORKMAN USED MY MOTHER'S EXTENSION LADDER TO CLIMB ON THE ROOF TO REPLACE THE TIMER. AFTER THE QUICK REPAIR, HE PRESENTED THE BILL AND COLLECTED A CHECK. BUT HE LEFT THE LADDER UP, AND THE TIMER HAD BEEN THROWN IN THE YARD. SHE WAS UNABLE TO TAKE DOWN THE LADDER, AND I HAD TO CALL A NEIGHBOR TO HELP.

TIM CALLED IN ADVANCE AND ARRIVED 20 MINUTES PRIOR TO THE 8 AM APPOINTMENT. HE WAS QUICK, PROBABLY IN MY HOME LESS THAN TWO HOURS. BUT HE LEFT SOME PAINT CHIP DEBRIS AT EVERY VENT, WHICH HE DID NOT CLEAN UP. I CALLED AND SPOKE WITH BILL, HIS SUPERVISOR, AND TIM RETURNED TO MY HOME AND SWAPPED CHECKS. THE ORIGINAL COST QUOTE WAS $280.

I WAS VERY SATISFIED WITH THIS EXPERIENCE. THEY WERE THE MOST COMPETITIVE OUT OF THE THREE BIDS I RECEIVED. THEY TOOK THEIR TIME WITH THE INSTALLATION AND MADE SURE EVERYTHING WAS RIGHT BEFORE THEY LEFT.

I HAD A GOOD EXPERIENCE WITH THEM. THEY OFFER A QUALITY JOB. THEY HAVE REAL PROFESSIONALISM. THEY ARE A BIT EXPENSIVE BUT OFFER GOOD QUALITY.

OUR COOLING SYSTEM WENT OUT AND WITHIN A FEW HOURS OF CONTACTING THE COMPANY THEY HAD A SALESPERSON OUT TO OUR HOME. A VERY QUICK RESPONSE.

INSTEAD OF A TECHNICIAN, THEY SENT A SALESMAN WHO TRIED TO TALK US INTO PURCHASING A NEW A/C UNIT THEN WANTED TO CHARGE ME $45 FOR THE SALES CALL.

VERY PROFESSIONAL AND ON TIME. WORK WAS DONE IN A TIMELY MANNER. WERE VERY GOOD AT EXPLAINING AND SHOWING US WHAT THE PROBLEMS WERE AND HOW THEY SHOULD BE CORRECTED. SINCE THEY DID THE WORK OUR AIR CONDITIONING BILL HAS GONE DOWN 10% TO 15%.

THEY DID A GOOD JOB, BUT I FELT I SHOULD HAVE GOTTEN A BETTER DEAL BUYING TWO SO CLOSE TOGETHER.

THEY WERE VERY PROFESSIONAL AND TIMELY. NO EXTRA COST TO GET THE JOB DONE QUICKLY IN THE MIDDLE OF THE SUMMER.

THEY WERE VERY POLITE. THE PRICE REFLECTS PRICE OF A 3 YEAR CONTRACT. THEY ARE ALWAYS ON TIME.

THEY WERE PROMPT AND COURTEOUS AND DID A GREAT JOB.

I WAS VERY IMPRESSED WITH THE PROFESSIONALISM AND TIMELINESS OF THIS COMPANY. THEY INSPECTED MY UNITS AND SERVICED THEM. THEY WERE FAST, HONEST AND I ENDED UP BUYING THEIR SERVICE PLAN. I HAVE BEEN RECOMMENDING THEM TO PEOPLE BECAUSE THEY DID SUCH A GREAT JOB.

I THINK I WOULD HAVE PAID TO CALL THEM OUT TO DO IT. IT WAS SOME WHAT OF A HASSLE TO REMEMBER TO SCHEDULE THE SIX MONTH VISIT.

PROFESSIONAL - HELPING US EXTEND THE LIFE OF OUR EXISTING AIR CONDITIONING UNITS.