COIT Cleaning and Restoration specializes in professional residential and commercial cleaning services. In addition, we help families and businesses by providing certified 24-hour emergency water, smoke and wind damage Restoration services. COIT is the expert in the cleaning and restoration industry with more than 69 Years of Experience and Excellence. We offer our customers unparalleled service, professionalism and quality with a 100%, risk-free, money back guarantee. We're a brand you can trust! Visit us at www.coit.com to learn more.
It went great. Very professional. Good job. Nice person.
Description of Work: Cleaned carpet and sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
jane M.
05/2014
5.0
carpet cleaners
+ -1 more
The price was reasonable. In my rental property, there had been a leak in the washing machine and it had discolored the carpet so I called them. Thy came and took care of it and assured my client that we don't need to go further in terms of like there was a mold. I was concern about it but they were more concerned.
Description of Work: I used the carpet cleaning service of Coit Services Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
08/2013
1.0
carpet cleaners
+ -1 more
The results were terrible. The carpet was badly streaked. When we complained, Coit sent someone who went over the carpet with something like a rake. Carpet still looked bad. Two months later, after repeated vacuuming, the carpet looks better, but it still doesn't feel as soft as it did before, and it may be permanently damaged. And forget about their "guaranty."
Description of Work: Was supposed to clean carpet
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$125
Bonnie G.
05/2013
5.0
drapery cleaning
+ -1 more
Showed up on time. Price was as advertised with Angie's List referral. Broght the drapes back on the promised date and rehung them. Absolutely no problems.
Description of Work: Took down, cleaned, and re-hung drapes in living and dining rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert I.
04/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It went very good, they are wonderful.
Description of Work: carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bruce C.
04/2013
2.0
carpet cleaners
+ -1 more
The carpet was wet when they left, and it shouldn't have been.
Description of Work: They cleaned our carpet.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$307
Connie M.
02/2013
5.0
carpet cleaners
+ -1 more
I had used Coit before and been satisfied, so when we decided to get our fairly dirty area rug cleaned, I used the Coit Web site to schedule an appointment for pickup when it would be convenient for us, which was a few days later. I got confirmation from the Phoenix office the next day, and then a call the morning of the appointment. I had asked for morning, but there was a training, so I was told the representative would come between 1 and 3. He showed up at 1, gave a price that I was happy with, and took the rug away. He said they would have it ready for me in a week. He was very professional, and was willing to help with the furniture that needed to be moved back into place. A week later, we had a call in the early morning letting us know that the rug would be delivered between 1 and 3. At 1, it arrived with two delivery men. They put it in place, which involved moving several heavy furniture items. The rug looked wonderful! I was amazed at how clean they had been able to get it -- it looks like new! It had really been quite soiled in the traffic areas -- with dark ground-in dirt. I was very pleased with the promptness, the professionalism, and the courtesy by everyone involved at Coit. I was EXTREMELY pleased with the result.
Description of Work: Clean an 8x8 white wool-blend area rug, including pickup and delivery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Scott B.
01/2013
1.0
carpet cleaners, air duct cleaning
+ 0 more
Terrible result but can be fixed. All I would request is that COIT restore my home to the original condition before causing their damage.
Description of Work: Used COIT for air duct, carpet and fine rug cleaning. Carpet and rug cleaning turned out fine. The staff was pleasant and punctual. On the other hand, the air duct cleaning crew was not trained or equipped with proper supplies for a fine home. They did not have and/or could not get painter's blue tape and, as a result, damaged the faux paint on the majority of vents / returns that the crew worked on. The crew did not stop work and or make contact with me after the first vent was damaged...and continued to repeat the damage to the majority of vents/returns in the home. Terrible result. Originally, Mr. Petito apologized and seemed cooperative; however, after a delay in attempting to locate the original faux painter who would best be able to match his original paint job, Mr. Petito would not return calls or e-mails or respond to photos sent showing the magnitude of the damage. Please be careful as COIT did not step up to repair their damages. Pictures are available if anyone needs them.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,000
Response from COIT Cleaning & Restoration of Phoenix
Coit Services was contracted to clean the carpet, HVAC, and area rugs at the customer’s home in January 2011. There were no complaints about the cleaning process but the tape used on the registers during the HVAC cleaning process peeled the paint when removed. Coit repaired the regular painted areas but not the faux paint at the customer’s request. He wanted to us the painter that originally did the faux paint. He said he would get back to us and recently did almost 2 years later. The customer did not pay the $1012.00 for the HVAC cleaning completed in January 2011.
Janette S.
03/2012
4.0
carpet cleaners
+ -1 more
I spent $298 on his services. I used him in South Carolina before this. He was kind of thorough and he was a pretty good guy. There's only one person and so he explained everything that was going to happen and everything. He did a pretty good job. I thought he was a little high in terms of price but I needed to have him clean my carpets. I didn't get any estimates from anybody else before I used him. The quality was good. I think I will use him again in the future.
Description of Work: I used Coit Services Inc for carpet cleaning. I last used his services a few weeks ago. He just cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$298
Janet M.
02/2012
5.0
carpet cleaners
+ -1 more
They are very good. They did a great job. They are dependable. Their pricing is competitive.
Description of Work: They cleaned my carpet and upholstery for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN L.
02/2012
2.0
air duct cleaning
+ -1 more
I made an appointment for an estimate. I was told to expect a call from the technician. When I didn't hear from anyone on that day, I called again and had a second date set up. I never got a call on that date either.
Description of Work: (See below)
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0
Cheryl H.
01/2012
3.0
carpet cleaners
+ -1 more
SALES PERSON WAS OK AND TRIED TO BRING THE PRICE DOWN. ONE OF THE RUGS CAME BACK WITH THE SAME PILLING IT HAD BEFORE. I MIGHT USE THEM AGAIN FOR CLEANING AREA RUGS.
Description of Work: 3 AREA RUGS CLEANED. WITH COUPON PRICE WAS GOOD. ASKED FOR ESTIMATE TO CLEAN SALTILLO TILE. THEY SAID THEY COULD ONLY DO A FULL RESTORATION COSTING $7 PER TILE. THAT'S MORE THAN I PAID FOR THE TILE AND INSTALATION AND ITS ONLY 4 YRS OLD. THERE WERE ONLY A FEW BAD SPOTS.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$223
RETHA H.
01/2012
5.0
carpet cleaners
+ -1 more
They showed up on time and got the work done quickly and efficiently. The area rug was picked up and delivered back to me a week later.
Description of Work: Coit cleaned all the carpets in my house and an area rug to their shop for cleaning and deodorizing. They did a good job. No complaints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alan C.
05/2011
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They come when they say they would come. They are very efficient and the quality of their work is excellent. They are not the cheapest company in town but they do quality work. I use them regularly. I get what I pay for. I would recommend them.
Description of Work: Coit Restoration Svc came out to clean my carpets, area rugs and did some upholstery pieces work two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
GRANT S.
04/2011
5.0
upholstery cleaning
+ -1 more
The couch is about 10 years old and has gotten hard wear because we have a pack of little dogs. One in particular had a habit of licking the seating area of the couch. He recently went to doggie heaven, and we decided to get the couch cleaned. The guy from Coit did as good a job as possible under the circumstances. A decade of licking is hard to overcome. My only problem was that he was supposed to show up between noon and 3 p.m. Did not get here until nearly 3:30 p.m. He did call about 2:45 to say he was running late.
Description of Work: Cleaned couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$140
Tammy S.
11/2010
5.0
floor cleaning
+ -1 more
We’ve used them twice. I thought that they were great. They were on time and professional. They did a good job, and everything was good with them. I would rate them highly and would use them again in the future if necessary.
Description of Work: We used Coit Services to steam clean all the tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Sue Ellen L.
09/2010
5.0
carpet cleaners, drapery cleaning, floor cleaning
+ 1 more
We highly recommend them. They are a company and service who are extremely fair in their pricing. Al was the salesperson and Ben and Alan were who came to do the work. I highly recommend this team, since I can speak for them since they were fantastic.
Description of Work: They cleaned and sealed all of the stone floors, cleaned the roman shades and the other shades that were in place and cleaned our carpets.
Came two weeks before to give estimate on carpets and upholstery cleaning and scotch guarding of carpets and furniture . At that time told us about air duct cleaning which also figured into the cost. Only problem was they refused to move any lamps as they did not want to be responsible for breakage. Also did move all furniture but had to specifically ask them to move bookcases which we had emptied ahead of time. Also, moved out small curio cabinet and liquior cabinet. Another company refused to move any furniture. This is one reason we chose Coit. Came two weeks later and cleaned ceramic floors in master bath, kitchen and front hallway. Did an excellent job on everything.
Description of Work: Cleaned carpet in family room, master bedroom and living room. Also cleaned upholstry in these rooms as well as 4 kitchen chairs. Also cleaned 7 lamp shades, and latch hook wall hanging and air ducts for entire house and dryer vent and two exhaust fans in two bathrooms. Also applied scotch guarding to all carpets and upholstery cleaned. Did excellent job. Everything looks great. Then told us about ceramic floor and grout cleaning when they cleaned the carpets which they came two weeks later and did in master bath, kitchen and front hallways. Stripped floors and re applied sealer to all of these floors. The ceramic floor cleaning cost another $400. Came promptly both times and finished in a couple of hours each time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Tammy S.
02/2010
5.0
carpet cleaners
+ -1 more
It went great and he was very friendly. While he was there he also gave me an estimate on cleaning out my heat ducts.
Description of Work: Cleaned the carpet in a two bedroom condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Paul S.
12/2009
5.0
carpet cleaners
+ -1 more
The carpets had not been cleaned in over 5 years and looked dirty from foot traffic. After the cleaning, they looked new again
Description of Work: Cleaned 5 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Heather W.
12/2009
5.0
carpet cleaners
+ -1 more
They did a fine job. It was very acceptable. I liked the professionalism of the technician that came out. I also liked that he used corner guards to protect my walls.
Description of Work: I used Coit Services to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Patricia R.
11/2009
3.0
carpet cleaners, floor cleaning
+ 0 more
The carpets looked good when they were finished, but the tile was a mess. The grout was worse when they were done and didn't get better in two days like they promised. The grout was a combination of dark dirty areas with white and gray spots. The original grout color is gone. I called and complained and asked them to come out again. On the day they were to come out for the second visit they showed up at noon when I had a 2:00PM appt. I was still at work so they left, then called at 5:00 PM and wanted to come out at 7:30PM the same day. One week later they came out on a Sat. and tried to make the grout look better. It still looks bad. I asked for my money back on the tile and they did send me a check, that is the reason I gave them a "C" overall otherwise I would have given them an "F". They were in a hurry both times they came out and I don't think they do very good work.
Description of Work: Had carpets cleaned in two bedrooms and tile grout cleaned and sealed in a small kitchen area.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
SANDRALYN S.
08/2009
5.0
carpet cleaners
+ -1 more
It was an extensive job. It was an accumulation of baby formula, pop, spilled coffee and apple juice over a six months time from my grand children. They did a beautiful job. I set my appointment online and they called me right away. A young man came and cleaned it and told me what I could do to help my carpet stay clean longer. When they left, the carpet looked better than anyone else had ever done. I had extra things done besides the carpet cleaning.
Description of Work: Coit Services did my carpet cleaning as well as scotch guarded the carpet in my entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Laura P.
09/2007
5.0
carpet cleaners
+ -1 more
Their minimum charge is $100. The employee who cleaned my carpets was very helpful, cooperative and offered many suggestions. Since I had to pay the minimum charge, he stated that he would do an extra area which was not scheduled. In the past, I have used other companies. This company is not high pressure as they do not attempt to up sale. They offer me suggestions and options to better meet my desires.
Description of Work: The company cleaned one large open area in my home. He moved the furniture. Following the process, he raked the rugs. There were targeted stains from my dogs oils which came out terrific.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JILLIAN H.
09/2007
5.0
carpet cleaners
+ -1 more
They did a great job! I was surprised at how clean the carpet was after the cleaning. They waited until the drainage was fixed before they cleaned the carpet. I would call them again for carpet cleaning services.
Description of Work: They cleaned the carpet in my home after a flood. The carpeted area was about 1,000 square feet. They moved the furniture and targeted for stains.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Dryer Vent Cleaning,
House Cleaning,
Ceramic Tile,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction
FAQ
COIT Cleaning & Restoration of Phoenix is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
COIT Cleaning & Restoration of Phoenix accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa