Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Plumber Guy LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

The Plumber Guy has provided professional plumbing service and repair to the Greater Phoenix and West Valley communities for over 17 years. We are family owned and operated, and we take pride in providing our local homeowners with 100% satisfaction in all plumbing services we provide. We’re committed to excellence, and our plumbers are licensed, bonded, and insured. WHAT MAKES US DIFFERENT We specialize in all aspects of plumbing, from small to large size jobs. The Plumber Guy has the knowledge and experience to get the job done right. Our expert plumbers will be friendly, professional, and drug-free, providing you with peace of mind that we are the best in the industry. We continually stand apart from our competition by providing the best service at the most affordable cost year after year. Maintaining the highest standards in the industry, we only provide and install top quality replacement products. Our customers' complete satisfaction is a top priority that we do not take lightly. If you’re not happy we’re not happy, so please let us know so we can perform differently in the future. We are a 5-star rated plumbing business, and have held an A+ rating with the BBB for over 15 years and have won the Angie's List Super Service Award for the past 12 years in a row. WE'RE HERE FOR YOU The Plumber Guy is available 24 hours a day, seven days a week. Call us any time for the best service at the most affordable cost. You can trust The Plumber Guy to be fast, friendly, and ready to service all your plumbing needs. Thank you to all our past, present, and future customers for trusting The Plumber Guy. We are always here to help!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Repair & Installation, Water Heaters, Tankless Water Heaters, Leaks, Garbage Disposals, Fixtures, Drain Cleaning & Remodeling.

Services we don't offer

Septic Pumping

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 169 reviews

Nichole W.
08/2013
5.0
appliance repair, plumbing
  + 0 more
Gery's team called 25 mins out to let us know they were on the way. Plus Gery called 2 days before scheduled appointment to ensure the "move" was still on for that weekend. The team was very curtious & friendly, completed the work within 30 mins.Nice to know my daughter in AZ has a great plumber for future needs. We've made another appointment for a kitchen faucet install! Thank you for helping out the Las Vegas mom and AZ daughter :)
Description of Work: Washer & Dryer hook up in new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

GERRY E.
08/2013
5.0
plumbing
  + -1 more
Junior was prompt, courteous & professional. All the work was done exactly as I wanted. He cleaned up & disposed of all debris when he was done.
Description of Work: Demo tub & shower. Install all new fixtures & new sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Debra O.
07/2013
5.0
plumbing, small appliance repair
  + 0 more
It went very well, prompt and very professional. They diagnosed the problem immediately.
Description of Work: Fixed leaky kitchen faucet and replaced cracked disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289.23

Caroline M.
06/2013
5.0
plumbing
  + -1 more
Something broke inside the faucet and it was flooding the yard, so the water had to be shut down to the whole house. We called in the late morning and got an appointment for 5-7 PM the same day. Juan was our technician and he arrived a little early. BK Plumbing had called to let us know when he was on his way. He was a real pleasure to work with, diagnosed the problem quickly and fixed it right away. The man of the house asked for a little help with the garden hose and Juan helped him out. Juan was only here about 15-20 minutes and during that time gave us an estimate on some bathroom sink work. BK charges by the job, not by the hour. The estimate for our outdoor faucet was $140, but we had a coupon from Angie's List, which brought the price down to $68. We are very pleased with their work and will definitely use them again.
Description of Work: Fixed outdoor faucet - "replaced no-kink hose bib at front manifold"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68.94

Barbara W.
04/2013
5.0
plumbing, water heater repair
  + 0 more
He was so thoughtful and polite. He advised I put my cats away before he started the work. He wanted to ensure my cats were safe while he was jack hammering.
Description of Work: They installed a water heater on two occasions. They have also done repair work. We had a pipe break once under the cement. He had to use a jack hammer to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tricia L.
03/2013
5.0
plumbing
  + -1 more
Great work. Fast service and not overpriced.
Description of Work: Serious leak from the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Cynthia B.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
Junior was on time, courteous and appropriately dressed. He promptly addressed the problem and fixed it.
Description of Work: After garbage disposal installation, dishwasher wouldn't drain. He removed plug in disposal and dishwasher drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ruth L.
01/2013
5.0
plumbing, water heater repair
  + 0 more
It went well from start to finish.
Description of Work: Replaced Electric water heater, installed a whole house water filter, replaced four angle stops and two hose bibs,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JAMES Z.
12/2012
5.0
drain cleaning, water heater repair
  + 0 more
Their prices are competitive. The quality of their work is perfect. They do a really good job.
Description of Work: They have done various plumbing jobs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany N.
09/2012
5.0
plumbing
  + -1 more
My garbage disposal was cracked and literally fell off the sink. I called BK Plumbing who came out immediately and when they gave me the estimate, I was embarrassed because there was no way I could afford that at the time. The plumber called the owner who offered to do the work immediately and allow me to make manageable monthly payments with no additional charge for that convenience. I was so touched by the company's willingness to help a working single mom out. They did a great job too!
Description of Work: New garbage disposal and plumbing in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Earle H.
03/2012
5.0
plumbing, water heater repair
  + 0 more
Worked out price over the phone, plumber appeared the next day when I called to have work done. He was courteous, professional, knowledgeable, helpful and made suggestions for improving the installation. Very satisfied.
Description of Work: Repair toilet leak & installed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard P.
08/2011
4.0
plumbing
  + -1 more
Plumber was pleasant, showed me how to fix leak so I can do it myself in future.
Description of Work: Fixed leak under kitchen sink, replaced floater in toilet.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Holly M.
08/2011
4.0
plumbing
  + -1 more
The worker was polite and professional. He left me a copy of the estimate.
Description of Work: I didn't have BK do anymore than the overall check on my plumbing which I originally paid. The worker checked the water pressure and the heater. He told me that I had to replace all of the "angle stops" in my bathrooms and kitchen. These are the turn off valves connected to the pipes under the sinks and to the toilets. He said that they were all leaking. I later checked and didn't see that that was the case and they didn't look that old to me. I thought his estimate to replace them was an outrageous amount at $45.00 each so it would cost me $360.00 just to replace those valves! I asked him about my shower in the master bedroom as once the water is hot I can't control it to make it cooler. He did tell me that my cartridge needs to be replaced and he quoted me an estimate of $150. I haven't decided if I will use BK to replace the cartridge or look into DIY. I won't use them to replace the valves as I think I can do it myself and I thought the amount was too much.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Earle H.
07/2011
5.0
plumbing
  + -1 more
They arrived as scheduled, were courteous, professional, kept the work area and house clean and responded quickly to take care of a necessary adjustment. The overall experience was very satisfactory
Description of Work: Installed jacuzzi and bathroom & kitchen plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bonnie J.
07/2011
4.0
plumbing
  + -1 more
He did not take much time with this and it was a little pricy. He did however do a good job and checked everything out.
Description of Work: He did an inspection and replaced part of my toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

RICHARD S.
11/2010
5.0
drain cleaning, plumbing
  + 0 more
It went very well. The technician asked all the right questions, checked all possible affected drains, unclogged the toilet then tested any drains to make sure no others were now clogged. The price may have been a bit high. However, this company is very professional, prompt, honest and ethical. I would not hesitate to use them again.
Description of Work: Used a snake to unclog a backed up toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mark H.
05/2010
4.0
plumbing
  + -1 more
I found the same faucets online for 1/2 of what I paid. They had a new guy install the roman faucet plumbing and it still sticks. They placed the drain for the shower in an hour or so and charge $250 or so. Other than this one fellow that they later dismissed, the people were very nice, professional, etc. Very expensive.
Description of Work: I bought a shower valve, 2 sink faucet setups and a roman tub faucet set from them. They installed shower plumbing and roman tub. I'm not sure of the exact dates.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

DONALD M.
12/2008
5.0
plumbing, water heater repair
  + 0 more
We called our usual plumber the day after Thanksgiving - they were not open. I checked the List and found BK Plumbing. Gary answered the phone, and got someone out to me that day. The problem was that the shower valve had rusted and was not working properly. Jr. came out and replaced a piece of the valve, and fixed the problem. He told me I had a few months before the entire valve would need to be replaced. I was unhappy he made the repair without telling me that the whole thing would need to be replaced - which involved cutting in to the wall, and would not be cheap. The repair he made was also costly - and it was only temporary. I paid the bill. Not even 3 weeks later the valve failed. I called BK, and Gary answered again. He told me the repair was under warranty since it had not been 30 days. I was skeptical, but told him to send someone out. Jr. arrived right on time again. I told him the entire bathroom was going to be remodeled in January, but we could not have a constant stream of water flowing into the tub so something had to be done right now. He asked if he could cut into the existing shower, and I said yes. Jr. removed the valve and capped the lines to the shower. He said the remodel project could easily take it from there when they replaced the shower. There was no charge for this repair, just as Gary had promised. I am impressed by this company's professionalism and integrity. They are not cheap, but you DO get what you pay for.
Description of Work: Our 2nd bathroom shower stopped putting out hot water. The problem happened on Thanksgiving day, with a house full of company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jason L.
04/2008
5.0
gas leak repair
  + -1 more
BK was able to send someone out right away. The tech called me and explained that this was a duct work problem that would need to be taken care of by an A/C heating company. They didn't charge me anything for coming out. I was not there as its a rental house. They could have easily made up something to charge me for but they didn't.
Description of Work: I had a gas line problem with the furnace in a rental house. I called BK to come out after seeing great reviews on Angie's List.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
03/2008
5.0
plumbing
  + -1 more
Great response time (same day service) and arrived within time window provided when the appointment was made. Great work and very efficient! All went as advertised...
Description of Work: Installed new shower head in Master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

FLOYD M.
10/2007
5.0
plumbing
  + -1 more
Team arrived on time, went to work on two parts of the job to minimize the time needed on site. Completed the job in a three hours and cleaned up after the job was complete. Very professional and all work was completed to my satisfaction.
Description of Work: Plumbed a new bar sink and drain, replaced main valve to house and put in a drain connection for the water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

BETTY G.
08/2007
5.0
plumbing
  + -1 more
I contacted the company Monday and Brian M. arrived the next morning.
Description of Work: Replaced anti-back flow valve and soldered main water pipe outside. Replaced kitchen and bath faucets inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PAUL R.
08/2007
1.0
plumbing
  + -1 more
Appointment was for 8:00 am. At 8:30 the plumber had not shown up and we received no call as to why. We called and canceled.
Description of Work: Replace wax seal on toilet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$200

KAY M.
05/2007
5.0
plumbing
  + -1 more
They were very punctual. There were about six of them that came out at different times. Each one had a different job. We were very happy with every aspect of the company.
Description of Work: They fixed a leak outside the house then they had to fix a slab leak in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

ZOE S.
05/2007
4.0
plumbing
  + -1 more
Great, he fixed all the leaks and showed my why they were leaking. He also suggested that I get the handle replaced by getting it from the hardware store and showed me how to install it. He was quick, on time, and professional. The total did not go over the estimate.
Description of Work: I had three leaky fixtures, and they are were all fixed. One was a shower handle, one was a toilet and one was the washer connection.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

PO Box 9096, Surprise, AZ 85374

http://theplumberguy.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Heating and Air Conditioning,
Appliance Repair,
Drain Pipe Installation,
Appliance Repair - Small

FAQ

The Plumber Guy LLC is currently rated 4.6 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

The Plumber Guy LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Plumber Guy LLC does not offer free project estimates.
Yes, The Plumber Guy LLC offers eco-friendly accreditations.
Yes, The Plumber Guy LLC offers a 10% senior discount.
Yes, The Plumber Guy LLC offers emergency services.
Yes, The Plumber Guy LLC offers warranties.
The Plumber Guy LLC offers the following services: Plumbing - Repair & Installation, Water Heaters, Tankless Water Heaters, Leaks, Garbage Disposals, Fixtures, Drain Cleaning & Remodeling.
Septic Pumping

Contact information

PO Box 9096, Surprise, AZ 85374

http://theplumberguy.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM