Get matched with top foundation drain installation pros in Springerville, AZ

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"Every step of the process, from the initial contact and quote to the completion of the project, was handled professionally and quickly. I love my new kitchen and look forward to working with them again for the next upgrade!"

"Hard workers and very diligent! They did a great job!"

"We had a neighbor drill a well 150 feet from our well and it fouled the water at our well head. The well pump filled our storage tank with dirt and other muck, we delt with this for about three weeks before reaching out to a professional for help. Joel and his wife at Above and Beyond are great people, both were very knowledgeable. Here is the kicker Joel called me back the same day, on the mountain that is unheard of. In fact most of the time contractors don't even bother to call you back if the job isn't big enough for them. After explaining my situation to Joel he gave me some tip to try before he came out to save me some money. I tried them but the well was so dirty, so I called him back and he set up an appointment a few days later, again someone coming out in the same week you called is not normal on the mountain. The weather has been wet, so getting to my well house and walking around at the well was a mess but they took it in stride. After about 4 hours they had our well cleaned up and tried to clean the well house the best they could, the mud was crazy. I could not be more happy with the work Above and Beyond did for us, their rate are very reasonable. If you need well work I would recommend you call Above and Beyond Well and Pump Service. I have used four of the other well contractor and they didn't leave me feeling like I got my moneys worth."