ProStar Doors, LLC

Great technician, did a wonderful job and was very professional and communicative.

They were very quick to get everything fixed.

They were quick to respond and were able to fix my problem right away.

excellent work and they cleaned up, explained everything to me. All doors now in good shape and working fine.

Great service

Nice people. Did a great job!

Cool

Working with Ray and Susie was a delight! Workmanship was professional and workman was very friendly.

It took less than an hour to fix what was needed to be done. Job was well done. It was priced real high.

Took care of the appropriate task that needed to be handled with our door repair. It seemed to be a simple task, but it was priced really high.

ProStar was the only company that returned my call and had someone out that day. He did a very good job...but the first thing he said when he walked in was that it was going to cost me $225 just for his coming to my house! I think this should have been revealed by the phone call I had with the person who answered the phone in the office. I talked with her twice and this travel charge was never mentioned. So even though Ray did a good job, I could have hired a handyman to do the job for a lot less money. I don't want to put Ray down, as I appreciated his work and the fact he came out the same day I called..

First issue, not terrible yet. We had to wait longer for our door to be installed than they promised. The screen door keeps coming off the track, so I had to adjust it myself. There is a mark on the glass that we can't remove because it's on the inside of the glass. But our BIG issue was the installation, being an inch shallower than the wall on the outside, leaving a depression all around the door. It looked TERRIBLE!!! They wanted to just cover it up with wood, but we refused because this is an exterior and wood rots. We insisted that they stucco around the door to make it properly filled in and to match the rest of the outside wall. They wanted to charge us a few hundred dollars more to finish off the installation with stucco, but we stood our ground and they finally got a stucco guy to fill it in.

Door works like new! Very pleased.

Good communications quality work

I was not happy that the door wiggled after it was locked. They said that is the nature of the door and lock.

Ray was very courteous and very knowledgeable. The door hasn't worked this good since it was new!

Excellent workmanship. Professional and courteous.

This company does Great work set up on your own schedule!

Ray discussed the options for the best way to adjust and repair the door. Very courteous and answered all my questions politely. The door was rehung and works perfectly now. Susie in customer service is also ver courteous and worked with me on scheduling. I certainly would use their services again and highly recommend them. Thank you for the efficient and timely repair!

Good Served ce

Great to work with, great value for your money

Good customer service

Work done quickly and done well

Ray knows his stuff. Prompt and courteous. Also very clean and they do a very professional job. I really feel that I can recommend Ray and his team to just about anyone for any window/door job.