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Moore's Pool Service

Pool and Spa Service, Wells and Pumps

About us

Owner operated. Occasionally uses subs for electrical work. Cost is determined by the job. No travel charges. Service charges may apply. No extra charge for after hours service. May contact through email.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 397 reviews

Rocco P.
06/2015
5.0
pool cleaners
  + -1 more
Excellent! The owner (Bob) did the work. He was a pro. He quickly knew what needed do be done and what didn't. Honest as the day is long. I have a new pool man.
Description of Work: 1 Service Call 1 Hayward Backwash Piston 1 1.5 Blue Long Life Ball Valve 1 PVC and Materials

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Richard B.
05/2015
5.0
pool cleaners
  + -1 more
Mr. Moore was totally professional and courteous. He did a stellar job with the installation and carefully went over with me how to maintain the pool with the new equipment. When I had questions a few days later he drove out and answered every one. An excellent experience.
Description of Work: Installed a new motor and sand filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Betty R.
05/2015
5.0
pool cleaners
  + -1 more
Moore's Pool Service is great. I called this morning because we've been battling a chemical problem in our pool for a few months, and a few days ago it turned green. He came to my house within a few hours of my SOS call, evaluated the situation, made a few recommendations and left without charging us for his "consultation." I will definitely call Moore's Pool Service the next time I have any pool issue!
Description of Work: Looked at my green pool and helped us solve our chemical problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
05/2015
5.0
pool cleaners
  + -1 more
Excellent! He responded same day I made the enquiry, was both professional and honest. I will definitely use them again when needed.
Description of Work: fixed my issue with the Polaris, gave me some valuable advice for the future with regard to other pool issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

andrew K.
04/2015
5.0
pool cleaners
  + -1 more
I have dealt with a number of pool services since moving here 6 months ago and I have finally found a good match. Bill is extremely knowledgeable and on top of that personable. He helped me out of a bad situation that I was put into by previous pool services company sent out by my Home Warranty provider. To make a long story short, my filter was old, ugly, big, and busted....... my pool was green and nasty. Bill hooked me up with brand new filter, helped me drain my nasty pool water, and got me all set up. Now pool is crisp and clear. Bill took the time to talk with me and help me understand what my problems were and how they could be addressed, he provided me with options and made me feel 100% comfortable about the whole situation. I definitely will be back and already have a few more things I need to upgrade that he is going to help me with.
Description of Work: Replaced and Installed New Filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sue L.
03/2015
5.0
pool cleaners
  + -1 more
Very fast response to initial call. I told Bill we wanted to go ahead with him and the filter was installed the next day. Very happy. Whole process less than a week.
Description of Work: Replace filter with associated plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Patricia B.
02/2015
5.0
pool cleaners
  + -1 more
We contacted this service provider to assist us with getting our Barracuda operational. Initially, the response time was to have been on the following Monday, but to our delight and good fortune, the provider's technician was able to come that afternoon to resolve our issues. The professionalism and knowledge of the technician, Nick G., was top notch and he was able to resolve our problems and had us up and running on the same day we placed the service call. He identified a water leveler problem and made the necessary adjustments to improve its operation. We would definitely use Moore's Pool Service again as their responsiveness to our needs and the prompt resolution of the problems are commendable. In Gratitude, Pat & Paul Brown
Description of Work: Resolved issues with Barracuda , water leveler and answered questions regarding pump/filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andy A.
01/2015
5.0
pool cleaners
  + -1 more
Moore's Pool Service did a great job for us and we are happy with there service. Did a great job in managing our expectations. Came out quickly to provide an estimate and came in under budget.
Description of Work: Acid washed swimming pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dawn T.
12/2014
5.0
pool cleaners
  + -1 more
I have used Moore's Pool Service for a couple of years now. I have NEVER had a problem with my pool, never had to complain to them for any reason. They have shown up every single week and kept my pool sparkling clean. Always informed me if parts or maintenance were needed.
Description of Work: Pool cleaning, maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John L.
12/2014
5.0
pool cleaners
  + -1 more
We have used Moore's Pool Service for over two years now and have been extremely pleased with their work. We bought the house three years ago and the pool was a mess. Old equipment, poor maintenance, and a host of other problems made the pool unusable. The first pool service we hired couldn't sort out the algae and aged-equipment-related problems so we found Bill's business on Angie's List. He quickly fixed the problems and set up a regular maintenance schedule. They show up weekly and do a first-rate job. Repair and other requests are responded to quickly and their work is excellent. The pricing is extremely fair. We couldn't be happier. In this instance, the problem involved air circulating in the system and bubbles coming up from the in-pool heads. Bill quickly figured out what was wrong (a worn valve seal) and fixed it.
Description of Work: Billing was for regular monthly maintenance as well as replacement and repair of a worn valve seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Judy C.
11/2014
5.0
pool cleaners
  + -1 more
We were very impressed by the same-day service. Definitely would use Moore's Pool Service in the future.
Description of Work: Service call to thread pump lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy K.
11/2014
5.0
pool cleaners
  + -1 more
I don't have a final cost as Bill said he would e-mail me tonight with an estimate. With no $ down he got my pump primed and running and replaces some o-rings and a gasket so that the returns would at least work. He will also be sending me a quote on maintaining the pool going forward. His confidence that he could get things back running again has me hopeful. I will update more when everything is repaired/replaced.
Description of Work: I messaged for a second opinion. My now fired pool service had my pool unusable more often then it should have been the past two years and at the end of the summer just stated I needed a new pump and filter and said it would be at least $3000. When I balked at the guestimate they quit the weekly servicing of the pool.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
10/2014
5.0
pool cleaners
  + -1 more
I called for an estimate for filter maintenance plus pricing for pump upgrades. Bill wanted to come out and see the state of my pool before suggesting anything. He stopped by the next morning and rather than up-selling me the latest and greatest like the other 2 people I had out, he diagnosed the issue and $65 later I understand the issue and know how to resolve it without needing new/expensive parts. He also looked at other issues that weren't really part of what he was called out for and solved two issues that other pool people have never been able to...within a matter of minutes. I am SO pleased with everything I learned and the service provided. I will absolutely recommend Moore's to all of my friends as well as using them again in the future myself when I need any service.
Description of Work: Diagnosed green pool issue, checked the filter and pump and advised no service on those needed. Fixed pool leveler and set up dedicated vacuum line. Also gave an over-all diagnosis of pool life (water, plaster, tile, etc). Educated me on how the pump and filter work as well as suggesting best practices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Vernon G.
10/2014
5.0
pool cleaners
  + -1 more
Timely and responsive. Much of initial purchase and coordination was done while I was out of town. Heater was installed on day promised. Bill took time to explain the operation of the unit and more importantly took the time to explain how best to use the heater in conjunction with the pool pump and the salt water treatment system. He made extra calls to other experts to make sure his advice was correct for the specific type of pool equipment I have. His team even did extra by painting the pre-existing plastic pipes to protect them from the sun as they did the pipes they installed. Very friendly and knowledgeable.
Description of Work: Provided and installed Pool heater including placement on base and connections to electric and pool plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Lisa H.
09/2014
5.0
pool cleaners
  + -1 more
They come at the same time on the same day, and if anything is broken or amiss they are quick to address it. They even took care of a factory rebate for us on a new pump! I would highly recommend them.
Description of Work: We've been using Moore's for about a year for routine pool maintenance and are very pleased with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeffrey D.
09/2014
1.0
pool cleaners
  + -1 more
I had a one-speed pool pump that began making a terrible noise while it was running, so I contacted this company based on the excellent reviews on Angie's List. Quick response, but was charged over $100 for a service call and repair that did absolutely no good whatsoever. The noise persisted and I had to buy a completely new pool pump within a week. Needless to say, I contacted a different company to install the new pump!
Description of Work: Checked pool pump and motor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$118

Response from Moore's Pool Service
We have never been to this property and I am POSITIVE of that thank you BILL MOORE

Jessie A.
09/2014
5.0
pool cleaners
  + -1 more
Great job give them a call for any pool problems!
Description of Work: Fixed major leaks with pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jennifer W.
08/2014
5.0
pool cleaners
  + -1 more
We are in the process of selling our home and the home inspector cited a few potential operating issues with our pool equipment. Bill Moore responded to our inquiry within an hour. He inspected our equipment the next day and immediately called to communicate his findings. His service was prompt, complete and most of all, accurate. His rates are very fair, especially for the level of service provided. It is a relief to know that there is a pool repair company out that is dependable and you can trust.
Description of Work: Review of several issues with our pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathryn C.
08/2014
5.0
pool cleaners
  + -1 more
I was very pleased with this company from the very first time I contacted them through Angie's List. The owner of the company got back to me that same day and set up an appointment to come look at our pool equipment, etc. We bought the heater from them, as their price was several hundred dollars cheaper than the local pool supply stores. The day they came to install it, they were very efficient and courteous. They even painted all our pool equipment pipes, which were badly in need of paint due to sun damage. It couldn't have gone better!
Description of Work: Installed new gas pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,550

Scarff D.
08/2014
4.0
pool cleaners
  + -1 more
Does a great job, juts really expensive as in addition to the monthly charge you have to buy all your own chemicals where most pool services include that. Although does simple repairs for no charge or reasonable price.
Description of Work: Services my pool.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Jonathan C.
07/2014
5.0
pool cleaners
  + -1 more
Outstanding guy, knows his trade and a top quality contractor! Thanks for you honesty and real frank "If it were my house..." Thanks also for trying the more cost effective approach, wish the pump cooperated!
Description of Work: Replace pool pump, filter and valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

William S.
07/2014
5.0
pool cleaners
  + -1 more
Bill was very punctual both on his first visit to evaluate the problem and also arrived very early the very next day to install the new filter. He discussed options of replacing screens in the old DE filter, stating that there would be no charge for any internal screens that may still be good. He told us the downside of replacing the screens in the current filter and the fact that the filter was very old and could rupture. He told us he would do whatever we decided...no pressure. After discussing it with my husband, we decided to have a new sand filter installed. That was done the very next day and Bill removed the old filter. Our pool is running PERFECTLY, water crystal clear and the vacuum head is doing its job after the installation of a float which Bill did not even charge us for. No other serviceman ever identified that filter in the pool as causing the vacuum cleaner head problem. Phone calls are promptly returned and he is available to answer any questions. We are completely satisfied with his professionalism, knowledge, and honesty. He has our highest recommendation!
Description of Work: Installed a new sand filter, fixed the in pool filter so that it floats and the vacuum Hayward cleaner head can function properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Susan R.
07/2014
5.0
pool cleaners
  + -1 more
I've been here in the valley for 20 years and have not been able to find quality pool service before I happened upon Bill Moore. He has done miracles with my old pool cleaner. It runs better now than the day I bought it. My pool is always sparkling clean. Their people are always professional and quick and they answer any questions immediately. If you need your pool handled right, this is the company.
Description of Work: My pool system and quality of water has not worked this well or looked this great since we moved here 20 years ago. He services my pool each month and I am ecstatic over his work. Exceptional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Doug H.
07/2014
5.0
pool cleaners
  + -1 more
Mr. Moore responded the next day, after talking with my wife to figure out the issue he informed us on what we needed to get and where to get it. After following his recommendations our pool is back one the blue and just in time for the 4th. He was out of town and we didn't get to meet him in person, but we will definitely call again
Description of Work: Asked for help via Angie's list on my green pool

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Jeff M.
06/2014
5.0
pool cleaners
  + -1 more
I can?t recommend Moore?s enough. We had a pool that developed a severe case of algae and nothing would get rid of it. We spent several hundred dollars at Leslie?s Pool store and had a pool maintenance and repair person come out (and spend 2 days on the pool) and the pool was not getting better, it was getting worse. 5 weeks with a green pool and no solution after spending hundreds of dollars, we were convinced we needed to buy a new filter and spend even more money. We decided to get another opinion, we found Moore?s on Angie?s List and called them. They were extremely responsive and came out right away. Their efforts completely cleared our pool within 2 days!! And their price didn?t mean we needed to dump more money into the pool. Without a doubt, I would highly recommend them for any pool questions, service, maintenance, or issues you need resolved. We won?t use anyone else now. Thank you for honest service!!!
Description of Work: Inspected pool and provided instructions on how to fix algae problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Wells and Pumps

FAQ

Moore's Pool Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Moore's Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Moore's Pool Service offers free project estimates.
Yes, Moore's Pool Service offers eco-friendly accreditations.
Yes, Moore's Pool Service offers a 10% senior discount.
Yes, Moore's Pool Service offers emergency services.
Yes, Moore's Pool Service offers warranties.
Moore's Pool Service offers the following services: Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM