Owner operated. Occasionally uses subs for electrical work. Cost is determined by the job. No travel charges. Service charges may apply. No extra charge for after hours service. May contact through email.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.
After poor service from two other pool companies, Moore's cleaned and fixed what they had not. Pumps and filtration systems work now. I have had Moore's for five years and they have been top notch in maintaining the pools and the pool equipment. They are responsive to questions and concerns. I have recommended them to new move in's and on NextDoor Neighbor. Highly recommended.
Description of Work: Weekly cleaning and maintenance of the pool and spa at my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine D.
10/2020
5.0
pool cleaners
+ -1 more
We have never had an issue with Moore's Pool. It has been 6 years of consistent excellent service.
Description of Work: About 6 years ago upon completion of our new build home and pool I used Angie's List to find a good reliable weekly pool service company. I found Moore's Pool Company. I can't say enough about this company and their integrity on quality and service. They are proactive and on the spot should we ever have an issue with our pool. We love all of their employees. Moore's Pool gets a 15 out of 10 for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget P.
10/2020
5.0
pool cleaners
+ -1 more
They do an excellent job. Always show up and my pool is clean and beautiful even though it’s 42 years old!
Description of Work: Monthly pool service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dave B.
09/2020
5.0
pool cleaners
+ -1 more
They have excellent communication, show up when they say they will and provide excellent service.
Description of Work: Moore's Pool Service has worked for me on a number of occasions, replacing pumps, valves, and inflow cleaning heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Elisabeth K.
07/2020
5.0
pool cleaners
+ -1 more
Prompt, efficient service. Trustworthy company, fair pricing. Would not not go elsewhere.
Description of Work: Major repair/replacement
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Paola P.
03/2020
5.0
pool cleaners
+ -1 more
Our person is always punctual and keeps our pool working great. They check everything every week and find small issues before they bed Come big ones. Love this company!
Description of Work: Weekly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Marni B.
03/2020
5.0
pool cleaners
+ -1 more
Moore's takes care of my pool on a weekly basis. They show up when they say they will and let me know when the schedule or technician changes. They have replaced both my pump and filter (at different times) in a quick and efficient manner. I highly recommend them.
Description of Work: Standard Pool service & Equipment replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra M.
03/2020
5.0
pool cleaners
+ -1 more
I have been using Moore's Pool Service for my regular weekly pool service. They do an excellent job and are consistently timely! They have also taken care of replacement parts as needed so I did not have to be concerned or search for another company to do a repair.
Description of Work: Weekly Pool Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dennis K.
03/2020
5.0
pool cleaners
+ -1 more
Terrific. They have done all of our pool work for years. We would highly recommend them. Dennis Kaufman
Description of Work: Pool cleaning & service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa M.
03/2020
5.0
pool cleaners
+ -1 more
This company is excellent. They have been taking care of our pool for almost 6 years. They are always on time and take great care of our pool. I get compliments on our pool regularly. Would highly recommend!!
Description of Work: Monthly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelley H.
07/2019
5.0
pool cleaners
+ -1 more
Moore’s Pool Service was extremely responsive, punctual and professional! They installed high quality products and took such pride in their workmanship. They truly get the meaning of customer service which sets them apart from other contractors we have hired. We highly recommend Moore’s Pool Service!
Description of Work: Pool Pump and filter replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott S.
09/2018
5.0
pool cleaners, wells
+ 0 more
Very well. Bill Moore and his team responded promptly. They have been my pool maintenance company for over two years. Always let me know what they have done. No surprise bills. Keeps the monthly rate reasonable. Several days ago I had a pool pump issue and they handled it right away. If your pool is in Scottsdale they are one of the best!
Description of Work: Pool Pump Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Melissa O.
08/2018
1.0
pool cleaners
+ -1 more
Mediocre at first and terrible at the end. Owner is unbelievably rude!!
Description of Work: Pool service and equipment repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120
Response from Moore's Pool Service
We provided weekly chemical service for 3 years and when they left the country for 3 months in the summer we provided full service on there pool 40 dollars for chems only and 110 for full service for 3 months upon returning they called and said there pool was not clean we have had an incredibly active monsoon season the last 3 weeks as any one WHO has been here can attest to I simply told them we can not provide chemical service any more and are only offering full service they were not understanding to say the least I wish them the best with there pool BILL MOORE OWNER OF THIS BUSINESS
Doug M.
05/2018
2.0
pool cleaners
+ -1 more
Came out for estimate but never heard from them again
Description of Work: Pool surface repair
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Response from Moore's Pool Service
We sent a detailed estimate to this customer and we never heard back from them also besides the email the office followed up by phone we hope that it was sufficient and we do not always here back from customers after our estimate has been sent . BILL MOORE
Bridget P.
05/2018
5.0
pool cleaners
+ -1 more
Excellent. They are very responsive to my requests.
Description of Work: Weekly pool service, also pool drain, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KIM G.
05/2018
5.0
pool cleaners
+ -1 more
Great. They provide regular weekly maintenance and help with all issues with my pool. They drained it and did an acid wash and refilled the pool. It looks wonderful. This was all done so quickly. They are so nice and so helpful.
Description of Work: Regular Weekly pool maintenance along with Acid Wash, pool draining and new sweeper
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane B.
05/2018
5.0
pool cleaners
+ -1 more
Moore's Pool Service is such a pleasure to deal with. They are knowledgeable, competitively-priced, and do high-quality work. Beyond that, Bill and his team are people with integrity and solid worth ethics. I recommend them highly, without any reservations. Wish there were 6 stars available.
Description of Work: I have used this company numerous times over the years. The latest job was replacing our pool pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore's Pool Service
I am humbled by your review thank you BILL MOORE
Dan B.
02/2018
5.0
pool cleaners
+ -1 more
Bill is a pleasure to speak with and takes care of his clients. I needed him at a moments notice and he was able to fit me into his schedule. We have been using Moore's Pool Service for 3 year now for 2 pools (separate properties) and both pools have always remained clear even during monsoon season. What more can you ask for? I would definitely recommend you give them a shot to service your pool.
Description of Work: I needed a review of the pool equipment at a house we made an offer on based on things the inspector found.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve W.
02/2018
5.0
pool cleaners
+ -1 more
They were responsive to my request and showed up at the house on time. Found the issue right away and provided good recommendations to fix the issue. I will use them on future pool repairs
Description of Work: Check condition of pool filter and pump problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
10/2017
5.0
pool cleaners
+ -1 more
Very reliable, always on time, pool is always in great shape.
Description of Work: Weekly pool service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Moore's Pool Service
Thank you MR [Member Name Removed] we very much appreciate your kind words MOORES POOL SERVICE
Angela S.
08/2017
5.0
pool cleaners
+ -1 more
I called and they came out the same day. Turned out it was three minor things that needed to be fixed. Everything is now working as good as new, and my pump and equipment is about 10 years old. They showed me what was broken, what they fixed and answered all of my questions along my with advice to know if there's a problem in the future. Great experience!
Description of Work: Our pool pump suddenly stopped working and stop showing pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Elaine M.
07/2017
1.0
pool cleaners
+ -1 more
Service was spotty and inconsistent depending upon who they assigned. Some people spent more time smoking and ashing up my driveway than they did servicing my pool. Office staff was consistently rude, dismissive and completely unhelpful. Finally fired them and now they are refusing to return my personal property. Sorry I ever hired them.
Description of Work: Weekly pool cleaning and other service as needed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Moore's Pool Service
We serviced this pool for over 2 years and after raising her rate 10 dollars a month she sent us a very bizarre email at 5 am accusing us of all kinds of things when she pays us for our service we will happily return her key as the owner of this company I have NEVER been treated worse by a customer in my 29 years of business.
Jan M.
06/2017
5.0
pool cleaners
+ -1 more
Rodney was great to work with, very responsive and easy to work with and the repair work he did around the pool was excellent.
Description of Work: Removed all lose decking around pool and re-textured.. painted entire deck and patio
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Fay H.
05/2017
5.0
pool cleaners
+ -1 more
Moore's Pool Service has been taking care of our pool for a year, and we are very satisfied with the service they have provided. They saved ours from a green to a sparkling clean pool. RJ, the technician, does a fantastic job on keep our pool clean. When we had some issues with the pool and the automation system, the office (Kori, Sharon and Bill) always responded to us and resolved the problem in a timely manner.
Description of Work: Weekly pool service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie G.
04/2017
5.0
pool cleaners, wells
+ 0 more
Moore's Pool Service is terrific. They continue to impress us with their high level of service. We would definitely recommend them to anyone needing the services this company provides.
Description of Work: We switched to Moore's Pool Service to perform our weekly pool maintenance and it was the best decision ever. They are prompt, professional and thorough. When we began to have issues with our water features, they found a resource for us to get these replaced. This resource was also prompt, professional and thorough. Recently, our pool pump went bad and they were on site within 24 hours to get it replaced.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Wells and Pumps
FAQ
Moore's Pool Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Moore's Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Moore's Pool Service offers free project estimates.
Yes, Moore's Pool Service offers eco-friendly accreditations.
Yes, Moore's Pool Service offers a 10% senior discount.
Yes, Moore's Pool Service offers emergency services.
Yes, Moore's Pool Service offers warranties.
Moore's Pool Service offers the following services: Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.