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Moore's Pool Service

Pool and Spa Service, Wells and Pumps

About us

Owner operated. Occasionally uses subs for electrical work. Cost is determined by the job. No travel charges. Service charges may apply. No extra charge for after hours service. May contact through email.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-397 of 397 reviews

NEWMAN S.
03/2017
4.0
pool cleaners
  + -1 more
Problem was fixed and has stayed fixed.
Description of Work: Fix a problem in my pool. I don't remember exactly what.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Carol C.
01/2017
5.0
pool cleaners
  + -1 more
They did a good job of doing the cleaning on our pool. They were on time. They were one of the lowest priced offerings. They were on time and their work was topnotch.
Description of Work: They did an acid wash on the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lillian B.
11/2016
5.0
pool cleaners
  + -1 more
I've been using Moore's Pool Service for almost a year. The condition of the pool is far better than with my previous service, Jeff is here every week with a great attitude and professionalism and they're easy to do business with. I'm very satisfied.
Description of Work: Weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hugh F.
11/2016
5.0
pool cleaners
  + -1 more
Very well They drained the pool and then cleaned it with liquid chlorine and refilled it.
Description of Work: I had a green pool as a result of phosphates and algae buildup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lita B.
10/2016
5.0
pool cleaners
  + -1 more
well. Routine cleaning good. Equipment repair competitive price and good
Description of Work: Routine Cleaning, replacing filter equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph L.
09/2016
5.0
pool cleaners
  + -1 more
Bill came out to take a look at my system. He was fast to respond, accommodating, friendly and knowledgeable. He went out of his way to address all of the issues he observed and gave recommendations.
Description of Work: Diagnostics of pool system equipment

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy H.
08/2016
5.0
pool cleaners
  + -1 more
Perfect !! Highly recommended. Called Moore's pool service at 10am, my call was returned by 12 noon, I gave them the part # and William arrived at 2pm with the part in hand. By 3:15pm my pool was back in service. I've found myself a new pool equipment repair guy!!
Description of Work: Replacement of the pull/push backwash valve housing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Randall P.
08/2016
5.0
pool cleaners
  + -1 more
My 25 year old pool pump died on a Thursday in August. I called 2 pool services and none could come for 5 or 6 days out. Moore's was my 3rd call and they came the next day, diagnosed the dead pump, quoted me on options to repair or replace. They were back the next Monday, replaced the pump with a new energy efficient pump that will save me money in the long term. I know they were busy but worked me in to keep me from getting a green pool at 90 degree water temps. They installed while I was at work, I had to call them 2 days later and ask if they wanted to get paid . They did it all on faith, no deposit or credit card up front. That is a great way to grow a business. Eric came back later in the week and showed me the details on the pump program and how to work it. I was very happy and have a new pool repair company I would recommend.
Description of Work: pool pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mike A.
08/2016
5.0
pool cleaners
  + -1 more
Perfectly. I called and got a response within an hour, and a short time later Bill came out to look at the leak and gave me an estimate, then he and his two helpers came out the next day and did the job quickly.
Description of Work: Pipe leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jason B.
07/2016
5.0
pool cleaners, wells
  + 0 more
Pump decided to shutoff abruptly and was blowing fuse. Bill came out and took a look, and later I received a detailed email, with several options ranging in price. Communication was great, which helped as I requested clarification on a few items. I ended up replacing my pump with another single speed unit that has been working beautifully since. Easy to work with, fair, and great results. Was chosen based on great reviews on Angie's List, will add another great review.
Description of Work: Pump Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

louis C.
07/2016
5.0
pool cleaners
  + -1 more
Bill returned my call within 15-20 minutes and was more than happy to give me suggestions on how I might be able to finish doing it myself, or he could come by to fix the problem. After he gave me a very reasonable quote (I had a couple other quotes) he was able to work me in that day. I am not saying he can always do that, however, I was very grateful because I could not run the pool motor for the last day or so while the valve was broken and my pool water was already starting to turn. Bill showed up, greeted me and went to work. He was able to fix my problem and did a tune up on a couple of other little things (no charge) that I could visually see made a difference in the performance of this old filter system. Once he was done, I appreciated that he took the time to explain some things that I could do to keep it running better and even though I had an older system he did not try to sell or up sell me. Thanks again to Bill and Moore's Pool Service.
Description of Work: I had a broken backwash valve that I could not dislodge from its casing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Diane L.
07/2016
5.0
pool cleaners
  + -1 more
Great! They came to check my pool equipment for free before we left on vacation. They serviced the pool for 3 weeks while we were out of town. We came home to a sparkling clean pool.
Description of Work: Vacation Pool Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Marianne and Jim L.
06/2016
5.0
pool cleaners
  + -1 more
We liked Bill immediately from the first phone call several years ago when our sand filter needed to be replaced. He has been terrific to work with every single time we contact him. It isn't often that we come across someone so honest and customer oriented as Bill. What a lovely man he is to have given us free advice today when he clearly did not have to do that. Others would probably have just come out, fixed it in two minutes and charged us for a service call and we would gladly have paid it just to have it working again. He is amazing. We highly recommend Bill and Moore's Pool Service.
Description of Work: Our pool cleaner was acting sluggish today and the pressure was too low. I emailed Bill to describe the situation. He called back within an hour giving my husband a suggestion for him to try to fix it himself. It worked immediately. He saved us a service call. Thank you Bill!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monte M.
05/2016
5.0
pool cleaners
  + -1 more
Mr. Moore is responsive, punctual, and professional. This is the 2nd time he has done work for me, and if there is more pool work to be done, he will be the one to do it without question.
Description of Work: Removed gas pool heater, reconnected piping, and capped off LP gas feed to pool heater. Took heater away also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael T.
02/2016
5.0
pool cleaners
  + -1 more
Was super friendly and finish quickly .
Description of Work: Fix air leaks and replaced pipes on my filter. What a great guy! Came as promised and did a great job !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEORGE .
02/2016
5.0
pool cleaners
  + -1 more
Mr Moore drained the pool, provided the acid wash as promised and sanded the calcium build up. The pool looks great.
Description of Work: Acid wash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

jeanette B.
01/2016
5.0
pool cleaners
  + -1 more
Mr. Moore was professional and courteous and, upon discovering he did not provide the pool service I needed, recommended two other companies.
Description of Work: Recommended two companies; one to detect a leak in the pool and one to repair the leak in the pool.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy T.
01/2016
5.0
pool cleaners
  + -1 more
I can't say enough good things about Moore's. It's a family owned business, which I think is part of why the service is so exceptional. Bill and Sharon are professional and are always eager to give assistance when needed. The weekly chemical service is a great price and saves me from having to monitor the levels of my pool. I spend the same or less on this service than I did when I was doing the chemicals myself. I also met with Bill personally after they installed my new pool equipment. He went through all the ins and outs of everything and made some recommendations for the future. If you're looking for pool service, look no further.
Description of Work: I have a weekly chemical service with Moore's and I have had them replace my pool equipment as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James D.
01/2016
5.0
pool cleaners
  + -1 more
Moore's Pool Service got the pool back into perfect shape in August from a really dreadful deterioration (while I was away on vacation and unaware that my previous pool service provider, who had just billed me, was in fact shut down in bankruptcy), and they subsequently created a weekly schedule for servicing the pool since that time, all of which is done wonderfully well. The monthly service is provided at only $100 per month (with a minimum of four weekly visits). When needed this fall, they replaced one of my pool pumps ($950) and personally doubled the one year warranty to two should it fail; they take very good care of my pool. They are professional, punctual, thorough and do extraordinarily good work. The best pool service that I have ever had, with over 15 years of experience as a pool owner.
Description of Work: When a former pool service provider (Paddock) went bankrupt this past summer and my pool ended up in bad shape, I hired Moore's Pool Service and they not only helped me get my pool back into shape but they continue to maintain it on a weekly basis. They have also replaced a pump, done general repairs and taken care of all elements necessary both as the needs arise and for ongoing pool service on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom H.
11/2015
5.0
pool cleaners
  + -1 more
VERY Timely. VERY professional. Recommend highly!
Description of Work: Bill took a look at my pump that I thought had finally died. Turns out it just need silicone on the "O" ring. He put more silicone on the "O" ring at no charge and the pump primed! Great, great service. Will definitely use him when it finally does die.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY C.
10/2015
5.0
pool cleaners
  + -1 more
My pool, once again, would not prime. I did everything I could, but it wouldn't work. I called Bill Moore (whom I've used before, very happily), and as in the past, he walked me through some things I could do myself to try to get it to work without having to pay him to do it. (That's some pretty fabulous service, in my book.) Well, none of those things worked this time, so Bill came to check things out. He came promptly when he said he would, explained the issue to me clearly, and completed the work. He's obviously really knowledegeable about all things pool, and is friendly and has integrity, to boot. He did an excellent job. I asked his advice on whether it was time to re-do the whole thing (the system is nearly 30 years old), but he said if it was his pool, he'd wait until it was necessary--and we're obviously not at that point yet, since it all works pretty well. (well, after his repair!) Bill Moore is impressive, courteous, knowledgeable, helpful, and professional. And his pricing is very fair. What a treat to work with a company/guy like this. Highly recommend!
Description of Work: He made repairs on our old pool pump that wouldn't prime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Erik H.
09/2015
5.0
pool cleaners
  + -1 more
We fired a fairly inept pool guy and were taking care of the pool ourselves. Things were going great and then suddenly we had an algae bloom and I was having trouble getting things back to normal. I found Bill on A.L. and we traded some emails and finally decided it would probably be best if he came out to the house to take a look at our equipment. I have to say that probably like many people, I've become jaded as many service providers these days are working overtime to get their hands in your wallet. Bill Moore is clearly not most service providers as he took is time, explained what was going on, and despite me being fairly certain that I needed new equipment, assured me that I didn't need to spend any money right now and that my equipment probably had a couple of years left in it. Wow, this was refreshing and clearly makes you trust these guys immensely. Obviously I'm not the only one either, if you look at the reviews they are phenomenal and I can see why because I now know that if Bill says something's "toast" and needs to be replaced, you can trust him. I highly recommend these guys, and I'll be using them again whenever I need any work done.
Description of Work: Bill came out to assess our equipment and review why the water was cloudy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brody M.
09/2015
5.0
pool cleaners
  + -1 more
Contacted service provider with questions regarding pool system in a house we purchased. Having never owned a pool we did not give him all the pertinent information over the phone. He was prompt, courteous and above all honest. After taking a look at the system he let us know that our brand of pool equipment was better serviced by someone who specializes in it as it needed programming, which we greatly appreciated. He took time out of his busy schedule to test water, explain the basics of the system and offer directions on what to do while we waited for the system to be serviced. He gave us contact for someone who serviced our particular brand. We were not charged for the services he did provide and information he did provide. Would definitely recommend him to anyone.
Description of Work: Gave overview of pool system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig S.
06/2015
5.0
pool cleaners
  + -1 more
I was in state and out of state throughout arranging for him to begin service and get the bill to him. I receive the invoices by e-mail, print them out, and mail a check. That has worked out well since I was rarely in the same place from month to month. I'm home now, and he offered to teach me how to maintain my pool once we replace a few things. It turned out a couple of my neighbors use Moore's too so it was easy to fit me into the regular schedule.
Description of Work: Weekly pool cleaning and servicing. Includes spare parts as needed, twice annual anti alga treatment and initial shock to bring up chlorine levels. Small items like a replacement basket are included, bigger things like a barracuda cleaner seal is priced per replacement. He is reasonable and I will likely have him rebuild my pool system this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jessica N.
06/2015
5.0
pool cleaners
  + -1 more
Perfect service, great follow thru.
Description of Work: Replaced pool pump and filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Wells and Pumps

FAQ

Moore's Pool Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Moore's Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Moore's Pool Service offers free project estimates.
Yes, Moore's Pool Service offers eco-friendly accreditations.
Yes, Moore's Pool Service offers a 10% senior discount.
Yes, Moore's Pool Service offers emergency services.
Yes, Moore's Pool Service offers warranties.
Moore's Pool Service offers the following services: Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM