Owner operated. Occasionally uses subs for electrical work. Cost is determined by the job. No travel charges. Service charges may apply. No extra charge for after hours service. May contact through email.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.
Unbelievable! Bill Moore and his associate were fantastic! Talk about professional and fast. He immediately recognized where the air leak was coming from; and was able to replace a few 'O' rings in no time. I love Angie's List! This site has connected me to so many great people like Bill. Thank you! Don Bertrand
Description of Work: Fixed an air leak in the plumbing going into the pool filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew E.
08/2013
5.0
pool cleaners
 + -1 more
My pool had turned green and Mr. Moore came by and washed out my cartridge filter and gave me some good advice on how to take care of my pool. He also showed me how the in-floor cleaning system's heads worked. Very professional and I will definitely call him in the future.
Description of Work: Washed out cartridge filter and gave some great advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James (Jim) R.
08/2013
5.0
pool cleaners
 + -1 more
Mr. Moore came out and completed the repairs in a timely and efficient manner. We also had a back wash piston that had to be replaced a week later, and Mr. Moore did the additional repair in a timely and professional manner. Our pool pump and motor runs great and the pool has never been cleaner Mr.Moore is a professional who does the job right the first time at a fair price. I would recommend using this company if you need pool repairs. They will be done right the first time.
Description of Work: Mr. Moore came out to the house, did an inspection , and gave an estimate of repairs. He made a recommendation to raise the pool motor to avoid any more water damage when it rained. Mr .Moore was very professional and pro-active.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$875
Greg G.
08/2013
5.0
pool cleaners
 + -1 more
Had an issue with the pool cleaner not getting enough pressure. Called Bill left a message, returned my call within 20 min. Stopped by later in the day & fixed the problem. Was very friendly & professional. Would definitely call again.
Description of Work: Fixed pressure issue with pool cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
David S.
07/2013
5.0
pool cleaners, wells
 + 0 more
Mr. Moore and Moore's Pool Service were amazing. When I first called him, he promptly returned my call, and he spent approximately 15 minutes with me on the phone discussing products, warranties, installation, and the possibility of converting our pool to a salt water system. He was patient and professional at all times. He did a wonderful job installing our new equipment and explaining their operation to me. He even completed the installation a day earlier than he had promised. I highly recommend Moore's Pool Service.
Description of Work: Installed new pool pump, filter, and pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Chris W.
07/2013
5.0
pool cleaners
 + -1 more
Came out originally for no charge to access the situation. Our pop-up heads were not functioning properly and Bill said the in floor water valve was bad. He checked other parts of the filter to ensure everything was OK. He even lubricated the backwash valve while he was there. He estimated the cost for myself to do the work, as well as his cost. I didn't quite trust myself to do the work, so I had him do it. The next day it was done and everything is working as it should. Very happy on my end
Description of Work: Replaced in floor water valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lisa H.
07/2013
5.0
pool cleaners, wells
 + 0 more
They showed up when they said they would and got he repairs done that day. We felt they were reasonably priced. We also use them for our weekly pool service and are happy with it so far they definitely stay on top of things.
Description of Work: We started using these guys a couple months ago for our regular pool service and to repair a couple of issues we were having with the pump and the light in the pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lee M.
07/2013
5.0
pool cleaners
 + -1 more
We were not able to work out a schedule to use this service. Our schedule was tight and they were not available for the days we needed them to be involved. They gave me the names of a couple of other services (one of which we went with) so that we could get help right away. I was quite pleased with their cordial and helpful service on a job they couldn't take and for them giving me a recommendation on other companies they felt would give us good service. I appreciated the friendly and supportive attitude and their extra effort to help us with a competent company we could work with.
Description of Work: Pool service.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Eric K.
07/2013
5.0
pool cleaners
 + -1 more
Was having problems with my pool filter (lack of pressure). Moore's pool service promptly reviewed and resealed and lubricated the filter gasket. As I never owned a pool prior to, they took the time to explain how the pool filtration system worked all at no charge. He also took a pool sample to review filtration efficiency There recommendation was that the pool filtration was working okay, but due to the age of the filter, it may be difficult to obtain parts for. Also doesn't make sense to put in additional monies into the filtration system if we have to change out in the coming year or so. Thus for now his recommendation was not to do anything and just monitor. Very professional and offered good insight. Would use again in the future
Description of Work: oiled filter gasket and sealed filter hole
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael G.
07/2013
5.0
pool cleaners
 + -1 more
He was thorough and professional and we have signed up as a customer for weekly pool service. He explained everything that they will do, what the costs will be, and will be providing instructions for what we need to do after using the hot tub. I am confident that our pool will be in good hands! His first weekly service is today.
Description of Work: We have just moved to a new house with a pool and spa. Bill Moore came out to look at the pool, give us instructions on its maintenance, and review our options for pool service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
mark H.
07/2013
5.0
pool cleaners
 + -1 more
Bill was great! He was there servicing the pool when I arrived and showed me how everything worked. This was especially nice as I have never owned a pool before. He was even nice enough to offer a skimmer because the old home owners took everything with them. Very nice and professional. I will be using Moore's monthly as my pool cleaners.
Description of Work: Bill came out and got my pool in great shape after buying an older home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
will S.
06/2013
5.0
pool cleaners
 + -1 more
I would request quotes in future for work as this provider was very helpful and in contacting them for another job they were 2nd choice based on price and flip of coin as to who was selected. Sub contractor they recommended was selected and completed job in one very long day in high temperatures. Was satisified with results. The price was best price of all providers contacted. They even saved me a little money from original quote.
Description of Work: Requested quote on scope of work. Recommended another provider who may be better choice based on specifics of work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
William S.
06/2013
5.0
pool cleaners
 + -1 more
Bill found a part to revive my 13 year old DE filter. He came when promised and quickly repaired the filter. Bill is professional and delivers on his commitment. I would not hesitate to call on Bill in the future.
Description of Work: Repaired Hayward DE filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
quintin M.
06/2013
2.0
pool cleaners
 + -1 more
First off I thought this was the guy I wanted to do my pool service but I guess he didn't want to clean my pool due to an inaccessible pool equipment and hard to reach areas off the pool to clean. I understand how that would be difficult to do but can be done. He was a great guy and showed up the day I called but he said he would take care off it and I heard nothing after he left which he said he will have another pool company help me. I just moved in this house and just want to get someo e to take care of my pool for me I guess that's to much to ask. I did call another pool company myself to get this pool in order so we can enjoy it. Thank you for your time but I will not be using your service even though it came highly recommended by Angie's list
Description of Work: To clean my pool and set up a weekly service
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Moore's Pool Service
I WENT OUT OF MY WAY TO VISIT THE SAME DAY HE CALLED SERVICED THE POOLFOR FREE INCLUDING 4 GALLONS OF SHOCK AND I GAVE HIM A FREE POOL BRUSH I HAD ANOTHER POOL SERVICE CALL THE NEXT MORNING AND HE ALREADY GOT SOMEONE. HIS POOL IS VERY VERY DIFFICULT TO ACESS AND SERVICE I WANTED TO FIND THE RIGHT COMPANY FOR HIM.I WISH HIM THE BEST BILL MOORE
Constance A.
06/2013
5.0
pool cleaners
 + -1 more
From beginning to end, this was a class act with no problems. Bill came and provided an estimate the same day I called. He answered questions via email, and when we decided to go forward with his services, he was responsive, prompt and very low maintenance. He did not send a bill until he was assured we were satisfied with the service and it was exactly what we expected. Top notch service and courtesy.
Description of Work: Replaced the pool filter and installed a new pool cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,180
Steven L.
06/2013
5.0
pool cleaners, wells
 + 0 more
Moore's Pool Service is the BEST! Our pool is sparkling now and we are thrilled. They were punctual, very economical, left a spotless work site and are just plain nice to do business with. I wouldn't dream of ever calling someone else after experiencing the kind of top-notch service we got from Bill - again!
Description of Work: Bill has been giving us lots of advice about our failing pool filter and pump. He got us an extra 7 months out of our old equipment, but the time finally came for a replacement. He arrived at 6 a.m. as promised and was done in just a few hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,130
Brad M.
06/2013
5.0
pool cleaners
 + -1 more
I had a leak in the sand filter. The filter is very old and will likely need to be replaced at some point, and if Bill had told me it needed to be replaced today I would have had no reason to doubt it. But he wanted to first try to repair the leak which he was able to do with an O-ring he had on his truck. It is now working fine. I have talked with at least a half-dozen pool repair people since recently purchasing my home, and can say I have now FINALLY found someone good that will be the ONLY person I call going forward. Bill took the time to answer other questions I had about pool maintenance, and made several helful suggestions. I cannot HIGHLY RECOMMEND him and his company enough!
Description of Work: Repaired pool filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Darlyn M.
06/2013
5.0
pool cleaners
 + -1 more
Mr. Moore has been GREAT! He personally came out to check out the problems we were having with our old filter and gave us an honest opinion as to what he would do. We tried a minor repair initially that he recommended a year ago and when we started having troubles, we had Jim replace the filter. His tech James has been awesome also...he lives nearby so whenever I have a pool issue, I call James directly. With our pool being ~20 years old, it's been great having James nearby to assess any problems we have been having. James also provides weekly pool service which I'd definitely have him do if we didn't have a salt pool already.
Description of Work: My pool filter wasn't turning on in a timely fashion and James (his technician) discovered a leak. Also back in Dec/Jan, Jim replaced my entire pool filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon B.
06/2013
5.0
pool cleaners
 + -1 more
Moore's Pool Service I am currently using them. "A" on everything. Their pricing is reasonable. They are very responsive. Every time I call they respond to it immediately. If I have an issue they take care of it.
Description of Work: Moore's Pool Service cleans my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Delia K.
06/2013
5.0
pool cleaners
 + -1 more
I have a problematic old system. In order to save me money, Mr. Moore called in David Ethell. A lot of work was done on the pump, motor and additional issues came up as well. Everything was fixed and my pool is once again in good shape. Dave was honest and professional. Really great!!
Description of Work: Mr. Moore was very considerate in referring me to someone who could repair my old system. David Ethell did excellent work. He was efficient in doing the repairs and also very tenacious. Super polite/honest. I am extremely happy with both Mr. Moore and Mr. Ethell as they did a super job of taking care of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
STUART S.
05/2013
5.0
pool cleaners
 + -1 more
Everything's working normally now, no leaks!
Description of Work: I had a leaking backflush valve that I could not get apart to repair. I called Bill Moore based on Angie's List. He came the next day, repaired the unit, left a bill and instructed me on how to take it apart myself the next time the seals fail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Richard B.
05/2013
5.0
pool cleaners
 + -1 more
Tech (David) arrived on time and made all repairs in a timely manner. He ensured that there was no longer a leak by double & triple checking. Initially the housing continued to leak just a bit, had he not done a detailed inspection I wouldn't have noticed it. He took the pump apart again, made some additional adjustments explained the process to me and took the time to explain what was done & made me comfortable that I wouldn't have additional leaking due to this problem. I continue to check the repair daily and I have not seen any signs of the problem reoccurring. I would recommend Moore's pools service to anyone who is looking for reliable pool service company.
Description of Work: This time they replaced pool pump housing because of hairline crack in the housing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Angela C.
05/2013
5.0
pool cleaners
 + -1 more
Great! He came on an emergency visit scheduling me in between other clients. He was quick to determine the solution to the problem and fix the problem. He knows what he is doing!
Description of Work: He changed my auto filler on waterfall that was overflowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Elizabeth M.
05/2013
5.0
pool cleaners
 + -1 more
We had a leaking pool pump. James tried hard to fix it but because of the calcification, we decided to get new pump. He was knowledgeable, on time and courteous. The job was done quickly and the cost was very reasonable. It took an extra day because his wrench broke trying to fix the pump and he needed to get new tools. The new pump is more energy efficient and nearly silent. Much quieter than the old equipment. I would call them again in a minute.
Description of Work: Fixed a leaking pool pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Paul S.
05/2013
5.0
pool cleaners
 + -1 more
Nothing more to add to what I have already written.
Description of Work: After finding Bill's service on Angie's List I called him to correct a problem that I was having with my pool light. Bill offered to take a look at my issue without charging me for a service call. Keep in mind that last year I had two other pool services come to look at my issue. Both charged me for a service call an neither one could fix the problem. Bill came by and looked at my problem and also gave my other equipment a look over. Bill then told me that he knew of someone who would be better equipped to fix my issue and he put me in touch with Mike Whitman at Red Spider Pools. Mike came over and after trying a few different solutions was able to fix my pool light problem. I am truly impressed with Bill's ethical approach to business and although he did not receive any compensation for his efforts on this occasion, he has made a new customer who will call him whenever pool help is needed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Wells and Pumps
FAQ
Moore's Pool Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Moore's Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Moore's Pool Service offers free project estimates.
Yes, Moore's Pool Service offers eco-friendly accreditations.
Yes, Moore's Pool Service offers a 10% senior discount.
Yes, Moore's Pool Service offers emergency services.
Yes, Moore's Pool Service offers warranties.
Moore's Pool Service offers the following services: Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.