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Moore's Pool Service

Pool and Spa Service, Wells and Pumps

About us

Owner operated. Occasionally uses subs for electrical work. Cost is determined by the job. No travel charges. Service charges may apply. No extra charge for after hours service. May contact through email.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 397 reviews

William K.
02/2014
5.0
pool cleaners
  + -1 more
Can't say enough good things about these guys. Do a great job. Completely honest.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NICHOLAS T.
01/2014
5.0
pool cleaners
  + -1 more
Both problems were very small. He took care of them very quickly and didn't charge me at all. He's very personable and I had a great experience. I will be using him again when I need more work done.
Description of Work: I was having a problem with my spa and my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy M.
01/2014
4.0
pool cleaners
  + -1 more
Did a great/clean job and I would use them again, also very nice people.
Description of Work: drained the pool repaired and cleaned and refilled.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Daniel H.
01/2014
5.0
pool cleaners
  + -1 more
I called Mr. Moore to request advice in changing out my pool filter. He said that he could perform the work, but after a lengthy discussion he thought it might be better to get new filters to save money. Advice was excellent and if I ever needed pool service/repair, I wouldn't hesitate to call him.
Description of Work: Provided excellent professional advice

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erich L.
01/2014
5.0
pool cleaners
  + -1 more
Finally a pool service that actually cleans pools! They do what they say they will do, they do it on time, they do the job well, at a competitive price. Best pool service since moving to the Valley 14 years ago.
Description of Work: I used MOORE'S POOL SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RICHARD S.
01/2014
5.0
pool cleaners
  + -1 more
This guy is simply outstanding!! He is prompt, courteous, friendly, professional and very knowledgeable and capable. It went flawlessly. Bill had me take pics of the pump and email them to him to ensure that he obtained the correct parts. He arrived right on time and repaired the motor perfectly, then cleaned my filter. And no, he did not charge a fee for just showing up. Bill is one of those rare birds that you can trust unconditionally. Try him, you will not be sorry.
Description of Work: The owner (Bill) drove from the east valley to Surprise to replace the motor in my pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JENNIFER D.
12/2013
5.0
pool cleaners
  + -1 more
They are fabulous! I love them! They are the best pool service I have had since moving to Arizona!
Description of Work: I contacted MOORE'S POOL SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim F.
11/2013
5.0
pool cleaners
  + -1 more
Another excellent experience with an Angie's List company. Called Moore's Pool Service on Wednesday afternoon, left message. They called back late afternoon and gave me a dollar estimate to replace the motor and the pump. I agreed with the estimate and Dave agreed to come by late Thursday late morning. Late Thursday morning, as planned, Dave showed up with the replacement motor on the truck. Due to some unusual drainage steps not accounted for, we agreed he would come back Friday around noon. He returned, replaced the pump and added a new valve to eliminate the need for the unusual drainage steps in the future -- all in about 20 minutes. Final bill was as estimated with just $10 additional for the new valve. Great service, great people. Will use again, if needed.
Description of Work: Replaced 1 HP pump on water feature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

John L.
11/2013
5.0
pool cleaners
  + -1 more
I called Moore's Pool Service after our regular pool guy had a meltdown over our accumulating pool problems. We weren't in AZ at the time and were at a loss re what to do. I ended up calling Moore's based on Angie's List ratings. They were extremely responsive and quickly resolved a fairly long list of problems (algae and debris build-up, clogged filter, poorly operating rotating heads, etc.). And the follow-up maintenance service has been excellent. All A+'s as far as I'm concerned on quality, service, professionalism and responsiveness.
Description of Work: An outstanding service provider

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen L.
11/2013
5.0
pool cleaners
  + -1 more
Bill, the owner, was responsive to my emails and was out her to fix the problem within a few days. He also saved us a considerable amount over our first quote. Highly recommend, he knows what he is doing!
Description of Work: Replaced pop up gera box and a couple of heads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Mary S.
10/2013
5.0
pool cleaners
  + -1 more
Bill Moore, the owner, called the first thing in the morning after I left a message the previous evening. I told him I needed someone to instruct my son, a new pool owner, on the operation and maintenance of a pool. He explained that they do that for many customers and set up an appointment with my son for the same afternoon. The technician, James, arrived on time and was very personable and friendly. He spent about an hour going over the processes necessary to keep the pool clean and the equipment functioning perfectly. He pointed out some things that could be future issues because the equipment is very old, and he recommended products to use. He was very patient and answered all my son's questions thoroughly. We were very pleased with the prompt response time, and the knowledge and professionalism as well as the courtesy and friendliness of the technician. There was no charge for this service and I know that it is provided in hopes that the customer will to choose to have Moore's service the pool on a regular basis, but we felt that James provided more than token service--he exceeded our expectations in every way. I highly recommend Moore's Pool Service.
Description of Work: Sent a technician to instruct my son, a first-time pool owner, on the "care and feeding" of his new pool

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly T.
10/2013
5.0
pool cleaners
  + -1 more
I had discovered that my pool pump was no longer circulating water. I called Moore's Pool Service after hours and my call was returned immediately the next business day. Mr Moore worked his schedule to see me as soon as possible. He arrived at my house as promised and immediately fixed the issue with my pool pump. Mr. Moore was courteous, honest and very fare with the cost of my repairs. These qualities are hard to find in this day and age so it was a GREAT pleasure and relief to have discovered such a craftsman. I will definitely recommend Moore Pool Service to friends, family and anyone who asks for a reference for their pool needs. Thank you Bill Moore!!
Description of Work: fixed my pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Josh A.
10/2013
5.0
pool cleaners
  + -1 more
Informative, friendly and professional!!! Thank you for your services.
Description of Work: Weekly cleaning & maintenance of swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Roland B.
10/2013
5.0
pool cleaners
  + -1 more
Bill Moore provided a complete overview of my pool system which I needed badly to understand what I was doing right/wrong with my current upkeep/maintenance. He was very professional and even fixed an issue I was having with my pool vac suction while he was out. He was very resourceful and has several contacts that can help with some of my cosmetic issues around the outside of my pool. He also gave me ballpark estimates of what it would take to replace certain parts of my pool system. I was extremely pleased with the service provided and I would highly recommend this provider to anyone/everyone in the makret for some service or routine maintenance or just an overview of the pool system.
Description of Work: Tutorial/overview of my pool. Lubed up O-Rings on backwashe valve. Resolved issue with suction on pool debris vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
10/2013
3.0
pool cleaners
  + -1 more
they came over and checked out the pool and then gave us a monthly price to manage the pool. their price was higher per month than the company we went with.
Description of Work: They gave an estimate and their price was highe than the company we went with.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Dave T.
10/2013
5.0
pool cleaners
  + -1 more
I called Bill at about 10:00 am and left a message. By 12:00 he had called me back and said that he would be in the area about 2:00 and would be glad to take care of it. He said I didn't need me to be there. I asked him how I would be able to pay him and he said he would just leave me a bill. Really unusual in this day and age. As it turned out I needed to be there to open the backyard gate. He called me when he was 30 minutes away. I drove home, met him and explained the problem, he explained what he was going to do and I left. Before I had returned to work, (25 minutes) he had called me and said that he was done. Previously I had used one of the larger pool companies in town. It would always take at least 5 days for them to come out and the experience of the tech was questionable. I'll definitely call Bill Moore again.
Description of Work: Repaired leaking PVC pump pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

suzanne M.
09/2013
5.0
pool cleaners
  + -1 more
We found Moore's Pool Service on Angie's List when we were in the process of moving. We thought he was so nice for giving us that free advice, that when we decided to hire someone to clean the pool and fountain, we called him back. He has been cleaning our small spa pool and fountain on a weekly basis since August.
Description of Work: He provided free advice on the care of the small spa pool and fountain at a home we were thinking about purchasing. We ended up purchasing the home, and we now have him clean the pool and fountain.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

mark C.
09/2013
5.0
pool cleaners
  + -1 more
it went good they were prompt , fast and friendly. The only thing is they charged me 28 dollars for the credit card charge they get from the company but even with that they were cheapest cost. I would use them again.
Description of Work: replaced sand filter and replaced back wash valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,178

Jessica C.
09/2013
5.0
pool cleaners
  + -1 more
They are really great and reliable. It is a great deal. I would recommend them to anyone.
Description of Work: monthly pool chemical service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA P.
09/2013
5.0
pool cleaners
  + -1 more
Called and made an appointment. the office staff was very friendly and helpful. They came when they said and installed the new motor we bought and explained in detail how to run it for maximum efficiency. And they made some suggestions for future thought with no pressure.
Description of Work: installed a new pool motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Hans T.
08/2013
5.0
pool cleaners
  + -1 more
The service was very good, and the guy that provided the service was punctual and professional.
Description of Work: He installed a pump, motor and sand filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Greg W.
08/2013
5.0
pool cleaners
  + -1 more
Scheduled an appointment and they arrived when they said they would. Repair was fast and pool tech was friendly and informative. Would definitely use Moore pools again.
Description of Work: Had ongoing pool problems that Leslie's pools had been to correct 3 times. They did not fix my problem correctly but Moore's Pool Service did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark L.
08/2013
5.0
pool cleaners, wells
  + 0 more
What a great guy!!! I noticed the other day the water in my pool was not re-circulating and after doing the basic stuff looking for the problem I resigned myself to the fact that I was going to need professional help. I figured I might be in for a wait for repairs given it is pool season after all. After checking here on Angies List I settled on giving Moores Pool Service a call. As many of these small repair companies are doing the repairs and answering their own phone calls, it was no surprise to me that I was sent to his voicemail. Soon I recieved a call back from Bill who asked me a few questions and I/we decided ultimately that a service call was in order. Bill told me he had just been in my area earlier in the day and I guess he picked up on my disappointment at my unlucky timing because he then told me that he would make a trip back up and take a look at my problem. Shortly after that he arrived and went to work on my problem. Bill is a very personable guy and we made small talk while he checked my equiptment. It became apparent that my issue wasn't going to be a simple fix but that didn't seem to matter to him. Despite "fitting" me into his schedule, he stayed on my job, likely further complicating his day and completed the repair. The icing on the cake was the fairness of his rates when he presented me with the invoice for his services. Not only did I recieve fast service but it was fast service at a more than fair price. Service providers like this deserve credit and continued support for above and beyond service. Bill Moore is the best!
Description of Work: Pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Guy H.
08/2013
5.0
pool cleaners, wells
  + 0 more
We returned from out of town to find our pool pump running dry. Mr. Moore checked and lubricated the O-rings which he said were often the problem and the first place to look. He was right. The pump primed and is working fine. Mr. Moore was knowledgeable, courteous and professional. I will definitely use his service in the future.
Description of Work: Troubleshooting and repair of pool pump, which had run dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
08/2013
5.0
pool cleaners
  + -1 more
Bill came out and went through my pool equipment with me. We just bought a house with old equipment that just didn't seem to be doing the job. He made a few quick adjustments and gave me some pointers and educated me about the equipment. He then didn't charge me anything. Amazing. When the inevitable break downs occur with the equipment, I will definitely hire him to replace it.
Description of Work: Showed my how my pool worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Wells and Pumps

FAQ

Moore's Pool Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Moore's Pool Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Moore's Pool Service offers free project estimates.
Yes, Moore's Pool Service offers eco-friendly accreditations.
Yes, Moore's Pool Service offers a 10% senior discount.
Yes, Moore's Pool Service offers emergency services.
Yes, Moore's Pool Service offers warranties.
Moore's Pool Service offers the following services: Pool service, maintenance, repair & replacement - pumps, motors, filters, heaters. Salt system installation. Acid washed. Annual D.E. filter cleaning.

Contact information

10313 E Clinton St, Scottsdale, AZ 85260


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM