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High Desert Appliance Repair

Appliance Repair

About us

High Desert Appliance Repair is proud to be an Angie’s List Super Service Provider and 5 Star Google Company. High Desert is locally owned and operated, providing the best service in the industry for over 15 years. We are licensed, bonded and insured. All of our experienced certified technicians complete a full background and drug screening before joining our team. We service Scottsdale, Fountain Hills, Cave Creek, Carefree, Paradise Valley, Phoenix and surrounding areas. Specializing in Viking, Subzero, Uline, Wolf, Bosch, GE, Samsung, Whirlpool and all other major appliance brands. We offer daily discounts for Senior, Military, First Responder, Educators and of course repeat clients. Give our staff a call today or feel free to book online anytime. We look forward to working with you and thank you for choosing High Desert Appliance Repair!

Business highlights

24 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We repair Viking, Sub Zero, Uline, GE, Wolf, Bosch, Samsung, Whirlpool, Kitchenaid and all other major appliance brands. Refrigerators, washers, dryers, microwaves, ovens, and ranges.

Amenities

Warranties
Yes
Senior Discount

10% off on repairs



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.066 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 66 reviews

Kyle L.
04/2020
5.0
appliance repair
  + -1 more
Very responsive and great service. Fridge was fixed quickly.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$439

Response from High Desert Appliance Repair
Thank you for your feedback, we appreciate it!

michael C.
03/2020
5.0
appliance repair
  + -1 more
Went very well. Technician Norm did great fast efficient service call
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from High Desert Appliance Repair
Thank you for your review, we look forward to working with you again!

Mary M.
03/2020
5.0
appliance repair
  + -1 more
Excellent service! Norm came out the same day. He called when he was on his way with an ETA. Answered my questions was very kind, courteous and knowledgeable. The young man who took my call today for scheduling was also very courteous and listened well. We will call High Desert Repair service again!! Highly recommend!
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for your kind words, we truly appreciate it. Glad to hear you were happy with the service provided by our team. We look forward to working with you again in the future!

lee D.
03/2020
5.0
appliance repair
  + -1 more
Perfect-as always; excellent service people
Description of Work: appliance repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
We appreciate you as a valued customer, thanks for the review!

Frederick C.
03/2020
5.0
appliance repair
  + -1 more
Amazing! An emergency repair on a Saturday. Broken Freezer full of food as most people have with COVID-19 lurking. Fast and efficient! Crisis adverted! Norm was fantastic.
Description of Work: refrigerator repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for your review, we appreciate it. Give us a call in the future for any appliance repair needs!

Matthew B.
03/2020
5.0
appliance repair
  + -1 more
Fantastic! Would definitely recommend.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from High Desert Appliance Repair
Thank you for taking the time to leave us a review! We look forward to working with you again.

Fred G.
03/2020
5.0
appliance repair
  + -1 more
It went great! The Technician, Norman, was prompt, professional, courteous, and knowledgeable. He was able to diagnose & repair the problem immediately. I would definitely use this company & Norman again.
Description of Work: oven repair display panel & oven door locked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from High Desert Appliance Repair
Thank you for your feedback, we really appreciate it!

Brenda H.
03/2020
5.0
appliance repair
  + -1 more
The repairman was on time and very professional. He gave us several pointers on keeping the washer clean and even a few pointers on dryer maintenance. We would not hesitate to use again.
Description of Work: Replaced seal on front load washer
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
We appreciate you taking the time to share your experience. Thank you!

Dave C.
03/2020
5.0
appliance repair
  + -1 more
Very helpful in getting to the issue with the appliance, very professional
Description of Work: dishwasher diagnosis
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for the great review. We appreciate you taking the time to share your experience and hope to work with you again soon!

Edwin P.
03/2020
2.0
appliance repair
  + -1 more
After technician showed up close to 30 minutes late, he repaired one and examined the second one. After reporting didn't have fan needed to fix it, searched for the part and informed us, written in work description, that it would be $189 for that part and we agreed it be ordered. He assured us would call us back within 1 hr. of leaving to let us know estimated arrival date. He didn't call back, as a matter of fact, nobody from the company has. My wife called the company yesterday and she says that the assistant who answered the call appeared not prepared and not knowing what she was talking about. Told my wife that the part was no longer in production as the refrigerator was outdated and we should get a new one. Interestingly, searched Wine Enthusiast website and Amazon, and they still sell the same wine fridge. We have already secured someone that will complete the job next week.
Description of Work: 2 wine refrigerators repaired

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from High Desert Appliance Repair
We apologize for any misunderstanding. All of our appointments are booked for two hour arrival windows due to the amount of cites we service we can’t give an exact time. As for parts availability, we do have a strict policy of only using OEM parts. This means all of our parts come directly from the manufacturer, this allows us to warranty all of our work. We do not order from Amazon or other online private sellers because we can’t trace them to guarantee they are not generic, damaged or used. It’s unfortunate that the manufacturer discontinued one of your models so soon after selling to the public and then in return stopped producing parts for it. Again we are truly sorry that we were only able to repair one of the two wine coolers.

Donna W.
02/2020
5.0
appliance repair
  + -1 more
Excellent service. Received same day appointment and repair was completed during the initial appointment. Normand was king, courteous, knowledgeable and efficient. Repair was reasonably priced and washer is in excellent working condition now. Would definitely recommend and hire again.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from High Desert Appliance Repair
Thank you for the amazing review. We appreciate your business and hope to work with you again!

randal H.
01/2020
5.0
appliance repair
  + -1 more
went quick. knowledgeable tech would hire again. Thank you happy wife happy life
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for your feedback. We appreciate it!

Wayne K.
01/2020
5.0
appliance repair
  + -1 more
Everything went well and communication was outstanding. We called High Desert on Monday morning, they responded quickly, and replaced the motherboard by the end of the same day. Ray, our technician, was running late on the previous job, but he called us on a couple of occasions to let us know of the change in time, which was appreciated. Ray explained everything in detail and how we needed to defrost the fridge and when to restart. If we have a large appliance need in the future we will strongly consider using High Desert again.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from High Desert Appliance Repair
Thank you for sharing your experience. We truly appreciate you taking the time to give us your feedback. Let us know if we can be of any service in the future!

Betsy J.
01/2020
5.0
appliance repair
  + -1 more
Perfectly. Arrived on time and fixed the problem quickly and efficiently. Very professional.
Description of Work: Microwave door would not close

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for the kind feedback. We appreciate your business and look forward to working with you again!

Marty M.
01/2020
5.0
appliance repair
  + -1 more
Excellent. Norman was very knowledgeable and helpful. We would definitely use him again and refer to others.
Description of Work: microwave diagnosis

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for your feedback we truly appreciate it. We look forward to working with you again!

Emily H.
01/2020
5.0
appliance repair
  + -1 more
Great response time, was able to fix my washer sameday. Norm the technician was knowledgeable and communication was excellent.
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for taking the time to share your experience. We appreciate your business and look forward to working with you again [Member Name Removed]!

Glenn M.
01/2020
5.0
appliance repair
  + -1 more
We are extremely pleased with the service of Rey from High Desert Appliance Repair. Rey arrived on time, was very professional, and provided us with a diagnosis and repair recommendations that were perfect for us. I will be using them for any future repair needs.
Description of Work: Dishwasher diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from High Desert Appliance Repair
Thank you for the kind words [Member Name Removed]! We truly appreciate your business. Let us know if you need any help with future repairs!

James H.
01/2020
5.0
appliance repair
  + -1 more
Our oven wasn’t maintaining a constant temperature. High Desert determined the problem and made the repair quickly. Cost was better than other quotes! Would definitely recommend!
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from High Desert Appliance Repair
Thank you for your feedback [Member Name Removed]. We appreciate your business. Let us know if we can assist you with any future repairs!

Chris L.
12/2019
5.0
appliance repair
  + -1 more
Ray did a fabulous job. He was right on time, diagnosed, and fixed quickly and accurately.
Description of Work: built in oven repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for the review Mr. [Member Name Removed]. We appreciate you as a client and hope you keep us in mind for any future repairs!

susan W.
12/2019
5.0
appliance repair
  + -1 more
The service tech was very pleasant and knowledgeable. I would absolutely recommend.
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you [Member Name Removed]! We truly appreciate you leaving us feedback. We hope to work with you again with all your appliance needs!

robin R.
12/2019
5.0
appliance repair
  + -1 more
Perfect. Norm was right on time. Very professional. Efficient. Left the area spotless. The dishwasher installation could not have been better. I will definitely use again!
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from High Desert Appliance Repair
Thank you so much for your review. We truly appreciate it!

Jim K.
12/2019
5.0
appliance repair
  + -1 more
service was great. Norm(service engineer) was very helpful , very friendly and extremely knowledgeable.
Description of Work: Dishwasher maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from High Desert Appliance Repair
We appreciate your feedback. Thank you!

Aaron G.
12/2019
5.0
appliance repair
  + -1 more
Service was fast and friendly. I would use this company any time.
Description of Work: Fridge motor needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from High Desert Appliance Repair
Thank you for your review. We look forward to working with you in the future!

Kyra S.
12/2019
5.0
appliance repair
  + -1 more
Norman was polite and professional. Work was completed quickly and correctly. We would hire them again
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from High Desert Appliance Repair
Thank you for sharing your experience. We look forward to working with you again!

Carla D.
11/2019
5.0
appliance repair
  + -1 more
GREAT JOB. SERVICE MAN WAS VERY HELPFUL.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from High Desert Appliance Repair
Thank you for your review, we appreciate your business!
    • 1
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Contact information

16427 N Scottsdale Rd, Scottsdale, AZ 85254

http://highdesertappliancerepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

High Desert Appliance Repair is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

High Desert Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, High Desert Appliance Repair does not offer free project estimates.
Yes, High Desert Appliance Repair offers eco-friendly accreditations.
No, High Desert Appliance Repair does not offer a senior discount.
No, High Desert Appliance Repair does not offer emergency services.
Yes, High Desert Appliance Repair offers warranties.
High Desert Appliance Repair offers the following services: We repair Viking, Sub Zero, Uline, GE, Wolf, Bosch, Samsung, Whirlpool, Kitchenaid and all other major appliance brands. Refrigerators, washers, dryers, microwaves, ovens, and ranges.

Contact information

16427 N Scottsdale Rd, Scottsdale, AZ 85254

http://highdesertappliancerepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM